New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 09/16/2025 06:20

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Online Play (50%)

    Online Play (50%)

  2. Sign in (25%)

    Sign in (25%)

  3. Game Crash (25%)

    Game Crash (25%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceLa Broque Game Crash
United StatesSeattle Sign in
GermanyAhnatal Online Play
ItalyBologna Online Play
ArgentinaRosario Online Play
SwitzerlandBern Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • sourbroon Amy (@sourbroon) reported

    @playnewworld When are you going to disable wars so that you can fix the slideshow lagfest that's happening in literally every war? I'm literally watching @Gothalion fight statues trying to defend in this war.

  • bingogoldberg1 Bingogoldberg (@bingogoldberg1) reported

    @MichiSTONKS @playnewworld The Twitter guy ain't gonna fix the bugs homie

  • ZedsDea35172732 Zeds Dead (@ZedsDea35172732) reported

    @playnewworld Why don’t you fix server transfers so I can play with friends.

  • DreamzOP EMGG Dreamz (@DreamzOP) reported

    @playnewworld Wars are broken + ratio

  • Krzyszt48481089 Krzysztof (@Krzyszt48481089) reported

    @playnewworld just waiting for fix fcking game

  • iKungFlu panda (@iKungFlu) reported

    @playnewworld FIX MARAUDER FACTION PVP MISSON ON SHATTERED MOUNTAIN, "INFILTRATE" MISSION HAS BEEN BUGGED SINCE LAUNCH!!!!!

  • Fresh_Steil Nate Steil (@Fresh_Steil) reported

    @playnewworld please fix your game cause it’s about 6 months underbaked 🙃

  • Travis34251802 Travis (@Travis34251802) reported

    @playnewworld It's hard to care about these right now. Others are being a bit aggressive, but I agree with their message. You need to provide an update on the transfer issue - should we expect it this week? Amazon is supposed to be good at customer support and communication. Communicate, pls

  • w8r01 w8r0 (@w8r01) reported

    @playnewworld fix ur game

  • AlexCorgi1 Corgi (@AlexCorgi1) reported

    @playnewworld Or maybe we can get a feature that isn’t broken in some way? Like is that even possible?? Lol

  • adrianfromrs adrianfromrs (@adrianfromrs) reported

    @playnewworld How about you fix the bugs that plague the entirety of your game :)

  • CryptoAnon6 CryptoAnon (@CryptoAnon6) reported

    @playnewworld Is there a way to print out and carve into a pumpkin the massive amount of lag players experience in wars for territories we've invested so much time and effort into? Because that's scary as ****.

  • BigMickeyCee BigMickeyCee 🇳🇿 (@BigMickeyCee) reported

    @playnewworld I'd rather you fix the invulnerability exploit, the mob retreat bug, the compass tracker bug and the weapon spawn bug 1st....but pumpkin stencils are of course more important, right...🙄

  • joshmutiny joshmutiny #BLM (@joshmutiny) reported

    Absolutely LOVE @playnewworld, and will be playing for the foreseeable future, but they are running out of time to be communicative about the constant stream of issues that keep popping up, and tell us their plan, before people start leaving en masse. #NewWorldMMO #NewWorld

  • Addru_ Addruwu (@Addru_) reported

    @playnewworld fix ur fcking game

  • vickwong1218 Evenry_GN (@vickwong1218) reported

    @playnewworld Pls fix the lag from AP Southeast World 😱

  • hitlar07 hani alghamdi (@hitlar07) reported

    @playnewworld don't play this game is Alpha until now not ready with bad lazy support team they fix 1 bug in a week and there is 1k bug in the game

  • JToyoda Toyoda 89% (@JToyoda) reported from Los Angeles, California

    Waiting for @playnewworld to to fix the war lag exploit. Would be nice to not lose territory for getting your whole army get lagged out with aoe effects.

  • FellowNick Nick (@FellowNick) reported

    @playnewworld When will server transfers go live again? Also wars are broken.

  • MrWickerstv Wickers (@MrWickerstv) reported

    @playnewworld Wars are awful, lag is not even a statement. No one moves its that bad, now there are no rewards for 90% of the people in then.. please fix this as there is no point in playing atm

  • JudgeComment I Judge Your Comment (@JudgeComment) reported

    @playnewworld I'd love to celebrate by being able to transfer my character without issue but....

  • Streetbfan Brantley Westlund (@Streetbfan) reported

    @playnewworld New world, you have a great game with alot of potential, focus on stuff that matters so your game doesn't fail like the rest. You are not in a position for cosmetics yet, fix the game first. Thanks

  • dannyvincent91 danny (@dannyvincent91) reported

    @playnewworld Maybe you should fix the fact people can cheat wars by lagging the entire thing instead of ******* around with a ******* pumpkin

  • vincentcoderre6 Vincent Mercier (@vincentcoderre6) reported

    @playnewworld So when the server transfers will be up again ? Some of my friends transfered in the short period they could and I still can't :(. I hope and wish you luck to fix this problem eventually...

  • Doge_Millionair DogeTurd, MD 🏴 (@Doge_Millionair) reported

    @playnewworld Are we getting any Holiday events in game? Weather changing events like fall and snow for winter like other games? Oh, and the inventory glitch where it stops working being fixed would be great as well!

  • imlulii Party Poison💀 (@imlulii) reported

    @CoolHWhip_ @oryanryanryan @playnewworld No **** Sherlock , but the only way to raise awareness of the issues and get ‘em to do something is to talk about it , and since they are the ones sharing the updates they could talk about the community complaining ffs

  • whosnachosyt whosnachos (@whosnachosyt) reported

    @playnewworld fix damn Dryad spawn and tons of bugs, with latest patch. Want to finish weaopon quests. "Obtain the Living Crystal from the monstrous Dryad at the peak of Malevolence!" - only on restart

  • BigMickeyCee BigMickeyCee 🇳🇿 (@BigMickeyCee) reported

    @playnewworld @CaMaKStream Just switch to windowed mode...Combat & Weapon skill avoided....FIX YOUR GAME!!

  • _Vayne Vayne (@_Vayne) reported

    @iiiTsJayyy @playnewworld @EmilEntenburg ESPECIALLY IF THEY CAN'T FIX THE EXPLOITS DURING WARS....

  • Ruben54352410 Ruben (@Ruben54352410) reported

    @playnewworld @CaMaKStream when will be fixed the armor, passives, wars lag, bônus light armor, thats want i want to see fix the game or in 2months nobody plays it