New World

Is New World down?

No problems detected

If you are having issues, please submit a report below.

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 01/09/2026 00:00

At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • SpyridonAntares Spyridon (@SpyridonAntares) reported

    @Targ35618266 @BagginsTV @playnewworld Most ppl I know feel off on the 40s bc leveling turned in to too much of a grind. Decided to wait until those issues are addressed. Seems like not any time soon, lol.

  • pilfro Steve (@pilfro) reported

    @CarlosBeguigne @playnewworld I think it has nothing to do with new world. AWS services are down all across the east coast. And auth service I use that hit AWS is failing.

  • FVulptex Fenrir_Vulptex (@FVulptex) reported

    @playnewworld lovely way to spend my day off, a 40$ product not working, gotta love it when millionaires can't keep there ******* product right.

  • EnderTainted TaintedEnder (@EnderTainted) reported

    @playnewworld Any updates ? still not working on my end

  • Squirrelsquad17 Waveform NFT's (@Squirrelsquad17) reported

    @playnewworld Should rename the game to "we are experiencing some issues". Will save you more time and money on talking about your game than you are currently making.

  • nofaxu Nofaxu (@nofaxu) reported

    @playnewworld I'm having some issues on SA Server Too.. all my skins are gone and I can't connect my steam profile with my account on the amazon games website to get support

  • AmazingPancake5 AmazingPancakes (@AmazingPancake5) reported

    @TechToyTinker @playnewworld Shoot I'll be happy with a refund and not coming back to this game, I'm usually pretty patient because I know how mmo's go, however this game has more problems by the day then they have fixes for which makes the game unstable and frankly unenjoyable. 10/10 I would not come back

  • ProoF1337_ Michi (@ProoF1337_) reported

    @playnewworld EU Central: Unable to join the Server. Connection Problems. I'm guessing it's not only US East with problems any more :D

  • Slow_E Galym Khassenov (@Slow_E) reported

    @playnewworld I play EU and I got these errors too. After I re-entered the game, the error disappeared, but I lost all the items that were purchased in the store. I cannot write to Amazon technical support, because I cannot enter - the site gives an error 😡

  • TAW_Odoq Odoq (@TAW_Odoq) reported

    @TwistedMinds51 @playnewworld not a NW issue, so no comp...

  • RealLLxfe IamLife (@RealLLxfe) reported

    @playnewworld The game is ran by Amazon. You know, the same company that shits on their employees, gives them unrealistic time frames to get projects/orders done, and fires them when they can’t get it done. They don’t have dedicated developers. I enjoy the game but for the love of god. Fix it.

  • clutch2ez Kyle | draMa (@clutch2ez) reported

    @playnewworld war at 7 est please fix

  • yoitsvex Yoitsvex_ (@yoitsvex) reported

    @playnewworld Bruh fix your ******* game

  • badjin_rank Rank Badjin (@badjin_rank) reported

    @playnewworld I understand from national news the problems you face as of this morning...however...your server status shows all worlds are up, they ARE NOT. There has been almost no communication of the problem on normal channels, much less here on Twitter. Do better.

  • Dave72770173 Dave Is Here Right Now Man (@Dave72770173) reported

    @SBeardserker @Ayo_ItzRed @playnewworld It's called a joke bud, Like because of the fact there are lots of issues. But thanks for over explaining something that I didn't need to be told or care about in the slightest.

  • SANTANTICA Sandor Nyiri (@SANTANTICA) reported

    @playnewworld EU login fail...all skin and token missing!!!!!!!!!!

  • makanoyasha Makanoyasha (@makanoyasha) reported

    @Dominik57942040 @playnewworld It will be back after the issue is fixed.

  • GerardStadalius gerard stadalius (@GerardStadalius) reported

    @playnewworld EU Region is also affected here with skins and marks of fortune missing,so no OTHER REGIONS ARE AFFECTED,Check your forums,and steam many people are having issues here,honestly this is becoming worse and worse.

  • laforest_nw LaforestNW (@laforest_nw) reported

    @OldWiseDad @playnewworld Also: "What's going on I can't log in?!" *screenshot of exact problem this tweet is about "Random complaint about not being able to do something in game, when game is down" "Hurdur NW is aCtuAly aN alPhA"

  • AnthonyG70 Anthony // (@AnthonyG70) reported

    @playnewworld Not just east coast, prompt about login malfunction is present before you pull up realms. So cannot change realms to play on west coast.

  • Exilat Tyler Exilat (@Exilat) reported

    @AmazingPancake5 @TechToyTinker @playnewworld It's the actual Amazon services that are down. It's not a game issue.

  • Hoover6480 Airwoman (@Hoover6480) reported

    @playnewworld It has been 3 hours... *sob* I need my new world fix :P

  • shydrexx shydrexx (@shydrexx) reported

    @SL4YYYQU33N @playnewworld @thegameawards u did'nt even know that there is a bug since weeks on league that make it impossible to reveal fufu champ right? i dont know why ur that mad about NW when they're doing patch week after week to fix, just have to look ur reply to see the toxic person u are

  • Kuhglocke Need more cowbells (@Kuhglocke) reported

    @playnewworld Thats not just a East US issue. I'm in Germany and cannot login as well. Whats more annoying: you cannot open the options if the client is not connected properly...

  • TheRealMopar Mopar 🤘🏼 (@TheRealMopar) reported

    @Slappy202TV @playnewworld Honestly I feel like this game doesn't go down except their scheduled maintenance, at least on my server, but this is a general Amazon Web Services issue, not a New World issue.

  • Sirge19 Sirge (@Sirge19) reported

    @playnewworld To all the salty whiney people, for whom I have no doubt are an absolute pleasure to be around, It's not the game. There is a major outage with Amazon Web Services. Now, you can return to your bitching and moaning like anyone actually cares what you think.

  • HippyWizardry HippyWizardry 🧙 (@HippyWizardry) reported

    @TechToyTinker @playnewworld Today, it's not about the game..the game and us are just the innocent casualties. It's the server spot in Virginia that is having an issue apparently.

  • pilfro Steve (@pilfro) reported

    @playnewworld I don't mind bashing them when they deserve it, but this isn't a New World issue. Its AWS. There have been reports of outages for Disney Plus and Netflix streaming, as well as games like PUBG, League of Legends, and Valorant. Venmo.. Coinbase etc etc..

  • wilhelm2451 Wilhelm Arcturus (@wilhelm2451) reported

    @Verone3784 @playnewworld Seeing the same issue in US West, all my cosmetic gear skins have vanished.

  • chrisjfranko Christopher Franko (@chrisjfranko) reported

    @Dave72770173 @playnewworld amazon web servers are having an issue