New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 03/29/2024 01:35

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (50%)

    Sign in (50%)

  2. Online Play (50%)

    Online Play (50%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyHamburg Online Play
ItalyBologna Sign in
GermanyDarmstadt Sign in
AustraliaSydney Online Play
FranceSaint-Martin-des-Champs Glitches
AustriaVillach Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Pawe72314751 Paweł (@Pawe72314751) reported

    @artishod4 @playnewworld This is not important. The more important is this : "Fixed an issue where petting Barkimedes caused the camera to jitter." xd

  • N0tiK NotiK (@N0tiK) reported

    @playnewworld 2/2 We have been unable to perform preparation activities with our guildies in order to conform the groups. Do you guys have some future plans to address this issue?

  • Usalia2k Amelia (@Usalia2k) reported

    @Xeirus @TimTr13 @playnewworld Yet WoW/Blizzard fix bigger and more bugs with only 15 minutes maintenance? And a whole patch even a whole expansion only takes an hour?

  • MoshPitTV Mosh Pit (@MoshPitTV) reported

    @andivoe @kiwwizz @playnewworld They are still relevant. Other than that it could be technical issues in the EU region, which could be why other regions are up already. That's why regions exist. But keep being an ignorant prick, that's okay.

  • Jimmy_Jones85 JimmyJones85 (@Jimmy_Jones85) reported

    @playnewworld Just because a fix works in one region and works perfectly, does not mean that an unforeseen circumstance may not crop up for another region. Game will still be around, just be patient, do something else with your time and stop acting like entitled brats. Let the devs work 👍

  • LucidityNA Lucidity (@LucidityNA) reported

    @playnewworld Stop saying, “you’ve never played an MMORPG!” to justify the extended maintenance times, please. Even OSRS hasn’t had this issue and the game is old. There just needs to be better communication from the NW team and more understanding from players. Frustration is normal.

  • dasdas_daas DASDAS (@dasdas_daas) reported

    @Armadillito @playnewworld people get that things happen, what the problem is, since all regions are already split why they dont update regions at different times, when it is like 3am for that region! aint that hard to implement, or look at how gw2 does their update's!

  • Miguel06707782 Babadykek (@Miguel06707782) reported

    @Michael54494534 @playnewworld you clearly are not 60 and if u are , you did not even kill and do any 60+ expeditions or will world bosses or lvl up the gathering and crafting... just shh it bruh , the only thing they need is to fix the bugs and the hitboxes and that stuff

  • andivoe Andreas Beier (@andivoe) reported

    @MoshPitTV @kiwwizz @playnewworld I couldn't give a rats *** about these issues, it's not like those things were introduced today.

  • ViolatePUBG Violate (@ViolatePUBG) reported

    @playnewworld Is the T5 Azoth Staff not working a bug or intended behaviour? PLEASE, give us an answer to this...

  • mawelous_hg mawelous (@mawelous_hg) reported

    @buschi3112 @playnewworld what do you need to know more than that? It's not like a more detailed explanation would change anything except wasting time of someone who should solve the problem because then he has to explain it to the social media guys...

  • EvilScotsman0 EvilScotsman0 (@EvilScotsman0) reported

    @Nathan51538005 @playnewworld Not lazy no, Steam is the issue I would imagine. I have a steamworks developer account and from what I've dealt with in the past, client side patches go out worldwide at once. If they held the game on their own app store like most MMO's they'd have no issue staggering it

  • YnchSchl schl_ynch (@YnchSchl) reported

    @MoshPitTV @kiwwizz @playnewworld it's not the most complex thing either. there're more complex games and applications out there that require data centers an ****. and if i'm not wrong, most people have a problem with the timing of it, not the downtime itself. so you're point doesn't even make sense.

  • skydrono skydron (@skydrono) reported

    @playnewworld Do you start coding the fixes when servers are down or why can't you make the server update like all other gaming companies? Bring server down, patch them and bring them online.

  • Jimmy_Jones85 JimmyJones85 (@Jimmy_Jones85) reported

    @playnewworld Just because a fix works in one region and works perfectly, does not mean that an unforeseen circumstance may not crop up for another region. Game will still be around, just be patient, do something else with your time and stop acting like entitled brats. Let the devs work 👍

  • MarcusBorg Marcus Borg (@MarcusBorg) reported

    @playnewworld @playnewworld whoever is in charge of your service management for change control needs to get a grip on these failed changes. That is the second successive failed change window. I assume you are running incident & problem management as a follow-up?

  • setojrr sertan hil ($) (@setojrr) reported

    @playnewworld waiting for hours just for bug fix amazon you started doing silly things

  • SlimmrockTV Sam // SlimmrockTV (@SlimmrockTV) reported

    @XearTTV @playnewworld Could they have the patch go out then have server down time separate? Plenty of games do pre downloads for patches that don’t instantly go live

  • ancq3232 Michał (@ancq3232) reported

    @playnewworld good timing for maintenance ... additionaly fraction seals still not working properly :)

  • FinGladi Gladi_Fin (@FinGladi) reported

    @ImAmlet @playnewworld there is someting weird going on, when fixing few bugs is this hard. And how come every region makes more problems its own

  • savagejourney_ savagejourney (@savagejourney_) reported

    @playnewworld sad, ******* sad. you guys are so shameless. EU getting ****** AGAIN. Cant wait to see every single bug still IN the game. but hey, you took 10 hours to fix fast spawning boars CONGRATS. rats

  • Nathan51538005 Nathan (@Nathan51538005) reported

    @DaraVelour @paytonVW @playnewworld EU has more servers, yes, but 0 servers are currently available in EU, so your logic is flawed. They either have an issue with all of EU, or they actually started the update process on EU last. If it's the later, they are idiots.

  • YnchSchl schl_ynch (@YnchSchl) reported

    @MarcelvMartins @SUBZEROMMO @playnewworld the problem is the timing. they have 18 hours outside of the prime time of their largest player region.

  • Usalia2k Amelia (@Usalia2k) reported

    @Xeirus @TimTr13 @playnewworld Yet WoW/Blizzard fix bigger and more bugs with only 15 minutes maintenance?

  • Jalipe_Jude Pascual Mauricio (@Jalipe_Jude) reported

    @Fugglet_tv @playnewworld Sounds the same problem @RuneScape has had with bots!

  • EmmanouilEisa Emmanouil Eisa (@EmmanouilEisa) reported

    @playnewworld so you fix US servers first when eu have peak times atm , how can you mess this up@so bad jokers

  • Joaxwa Defectio Solis (@Joaxwa) reported

    @playnewworld Is this by choice to fix eu last? Or is it random?

  • flippkuh Flippkuh (@flippkuh) reported

    @ImAmlet @playnewworld well you need to do something to fix a live unfinished product......but 6h for just bugs , that just shows us yet another company who puts out unfinished games

  • Schrumpelhut23 Schrumpelhut (@Schrumpelhut23) reported

    @95Gunnerr @studingo @playnewworld then delte your 1 day old charakter and start new with your friends problem solved.

  • charliemartnn Charlie (@charliemartnn) reported

    @RealSilCS @HeartsOFFire14 @playnewworld I'm sure they will employe you to fix it