New World

Is New World down?

No problems detected

If you are having issues, please submit a report below.

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 12/02/2025 02:25

At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (86%)

    Sign in (86%)

  2. Glitches (7%)

    Glitches (7%)

  3. Game Crash (7%)

    Game Crash (7%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • AzzaAU_ AzzaAU (@AzzaAU_) reported

    @playnewworld @playnewworld I keep getting to end of queue and I get an issue where it is trying to connect to the queue. Internet is fine. Any fixes?

  • x_iTruthHertz TruthHertz (@x_iTruthHertz) reported

    @Danumis_ @F1N4LL7 @playnewworld How about company progress you're contributing to? Moving servers again isn't the only way they can fix this.

  • BlueNETGaming BlueNET (@BlueNETGaming) reported

    @playnewworld I am guessing most people here are new to MMORPG launches? Damn even WoW after many years of launches still cucks up on launch day. Best bet is to give it a week and then most problems should be solved

  • Revealed91 Revealed91 (@Revealed91) reported

    @playnewworld hey. Give us a reload UI button. I got put back into a 1200+ que because the only way to fix the UI is to restart the game

  • iluminatethesky iluminate (@iluminatethesky) reported

    @playnewworld Doesn't help that there's so many people in these Servers just running in place in cities and go AFK, just so they don't have to leave and queue again. This just adds to the problem 😢

  • PorD1OS CHRISETE (@PorD1OS) reported

    @playnewworld You must fix the login service failure ASAP.

  • umaykeser umaykeser (@umaykeser) reported

    @playnewworld thanks to you guys i cant play the game, i cant play hellheim due to queue problem and i dont wanna start over again.

  • trishinator Trishinator (@trishinator) reported

    @MrBradPrime @playnewworld I was having so much trouble to choose lol but I ended up with bow and hatchet

  • Co_Chase214 CoChase (@Co_Chase214) reported

    @GamingVoyageT @playnewworld @Chadesh Its a scummy way to be selfish for sure, i havent had queue problems necessarily but **** that would be annoying as hell to hear people do

  • TheRoxieParadox Roxie Paradox (@TheRoxieParadox) reported

    @FulosophyDev @playnewworld I played the betas, I know its a good game & I know there is almost always issues at launch. But, people are waiting 4, 5, 6 hours to get to play with their friends.. Thats not ok. They knew a ton of players would jump in on launch day. They should have prepared for that better.

  • TheJshot99 TheJshottt (@TheJshot99) reported

    @Xposed @playnewworld They never fixed that issue ?

  • Narghash Vasil Mihov (@Narghash) reported

    @Treej720 @playnewworld and now that error is back :(

  • twostepsnorth Two Steps North (@twostepsnorth) reported

    @playnewworld Higher capacity, slots for alts and the issue with people getting kicked out of the queue needs to be resolved. Maybe also let people who gets disconnected join back, getting on top of the queue within say 10-15 minutes of reconnecting.

  • wisdomoftheoden King Théoden ® (@wisdomoftheoden) reported

    @ryan_mack13 @playnewworld When that happens i let that error on my screen for couple minutes the. Click ok and it throws me back to my original queue position

  • Imthewindowsguy Aaron “thewindowsguy” (@Imthewindowsguy) reported

    @ImJulianPerry @playnewworld They’re testing that already. If they just make more the whole server would crash and they’re trying to avoid that

  • TrusyPeskova трУСЫ Пескова (@TrusyPeskova) reported

    @playnewworld Restart the servers to disconnect the AFK characters !!!

  • TeamHonto Honto (@TeamHonto) reported

    @SeanAndBros @Xposed @playnewworld From what I saw it was bad GPUS from EVGA that is why they legit replaced Everybodys GPUs who fried. LMAO rarely would they replace Everybodys GPUs but was forced to with so many people facing the same issue

  • Burgman_86 Burgman86 (@Burgman_86) reported

    @playnewworld I love the game believe me ever since alpha but damn I’m on the AP Aussie servers and we need to work out some way to disconnect the players running against walls and having macros to move there characters so they don’t get disconnected please

  • ClassyBeardTV ClassyBeard (@ClassyBeardTV) reported

    @ZoeCatfu @playnewworld Saaaame, I waited from 500 to loading only to crash. 👎

  • Do0gsTV do0gsTV (@Do0gsTV) reported

    @playnewworld @playnewworld - Fix your queues, please. Twice I've waited and hour to 3 hours to get to the front of the queue.

  • bas3mp Bastian (@bas3mp) reported

    @playnewworld Fix SA servers please JUST RESTART

  • shawnwsl1 shawnwsl (@shawnwsl1) reported

    @playnewworld is there specific timeline for when we dont have to wait for queue or have queue issues in AP servers? :/

  • lizzko_p Lizzard (@lizzko_p) reported

    @playnewworld Hope this getscsom attention, my comp leader iscgetting an error when inviting me. Yes we are in the same fsction and yes also the same server. Anyone else experiencing this issue ??

  • CCandym4n Callsign-CandyM4n (@CCandym4n) reported

    When you finally get to hop on @playnewworld at the end of your day, but Lindalino server is Suffering a Maintenance Error #justiceforlindalino

  • AndrejBelov Андрей Белов (@AndrejBelov) reported

    @playnewworld @Dugongs13h Fix queue crash with token expired !!!

  • Zhainius Sven van heerden (@Zhainius) reported

    @playnewworld when will you add session persistence? hours in queue, play for 10 minutes, crash, and you can't rejoin, you end up back at the end of the queue

  • Mahoganymelt austin ernst (@Mahoganymelt) reported

    @SnugglesTheeDOG @RealPointmain @playnewworld No they said within the next two weeks they will open up a character transfer service not "you have only two weeks"

  • kevinhu59648398 kevin hu (@kevinhu59648398) reported

    @playnewworld could you please fix the sever issue, there are so many log in bug !!!!

  • notauzoid Auzoid (@notauzoid) reported

    @playnewworld Can you please fix Lindalino server? It's down but doesn't say down.

  • PorD1OS CHRISETE (@PorD1OS) reported

    @Curious3D @thesupprincess @playnewworld Does not work, yesterday I was the 52 on queue and after login Servive Error, I was click ON Ok, and the system send me to the 3003 position,. SHAME