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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (75%)
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Online Play (13%)
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Glitches (6%)
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Game Crash (6%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Brandon Statham
(@BrandonBartends) reported
@JGussey89 @playnewworld It’s actually really good. Enjoy it. Yes it has bugs. But it’s being fixed. And I would love to play for a company that is so determined to fix their game
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Some Guy
(@SimplySomeGuy) reported
@playnewworld Tired of seeing town defenders just attempt a lag out war with Gauntlet AOE spam.
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Kohaku
(@Kohaku1910) reported
@playnewworld are there plans to address the botting problem? I had to stop playing earlier because they were taking all the resources..again. usually i see them with random throw away names, but it's gotten bad enough people are turning their main accounts into bots...
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Marc Anthony
(@MORKTIME) reported
@ItsNsanity @playnewworld That sucks. The only problem I have with the game is the terrible optimization. Relatively low fps for a 3080 and i7 12700k
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J
(@jdrayb88) reported
@playnewworld The quest where you kill the tiger in ebonscale is broken if you don't complete the whole quest at one time, tiger doesn't spawn outside the cage
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SimbaEOD
(@SimbaEOD) reported
I was banned on @playnewworld for using a bug, i know I screwed up, but please let me play New World again… I didn’t hide from it, I openly admitted it and have been trying to make it right. I made a bad decision and regret it immensely. I love New World, please let me fix this
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🔴Live ttv/SeraphimJBS |
(@Seraphimkaylore) reported
@playnewworld I waited over 4 hours in queue for an OPR & it never had enough people. On my server (Oceana), there is never enough people for OPR. Are any coming changes going to fix this? @AMZNGameStudios
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AmerSupernova
(@Godsavethepop) reported
@playnewworld Fix the Dupe item and bot !
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TheFyrebug | #Blexit
(@TheFyrebug) reported
@AMZNGameStudios @playnewworld Stream got canceled! Having all ki do of tech issues. Should be sorted for tonight's stream.
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jul
(@ahmalesgua) reported
@playnewworld Why my voice in game always show “login voip failed”. I already did what you suggested. I play another game to check voice in game, and no problem. So what do i do to solve the problem? Please
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Luis
(@HIGSBO) reported
@DamionW56391968 @playnewworld Almost a year and the game is still broken soooo explain how this be the top MMO
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J
(@jdrayb88) reported
@AndreyJai @playnewworld Sounds like a you problem
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mohsen naqizadeh
(@mohzenova) reported
@playnewworld do something about aimbot on musket ! first fix game and talk about new shits
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Simping.Over.Pixels
(@SimpOvrPixels) reported
@v0idheim @drew_zimmerman1 @playnewworld ...wait is there a fix to movement stutters?
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San
(@ItsNsanity) reported
@MORKTIME @playnewworld I7 9700k, 1070 TI 8gb, Vsync and uncapped i sit around 90c on 1080p, any other game i play has zero issue like this, i sit normally around 55-65, Sometimes 70, Liquid cooled as well.
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San
(@ItsNsanity) reported
@playnewworld Does it still melt your pc? could never get it cool, and before somone says ItS yOuR AiRfLoW, i dont have issues with any other game
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X
(@Xeirus) reported
@playnewworld @Kohaku1910 There are more boys than players. Relying on players for your QC is a big part of the problem.
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LRAX
(@lraxrax) reported
@playnewworld fix DSYNC please. Biggest game breaker!
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Refresh 4
(@Refresh4gaming) reported
@HighAlpine_ @playnewworld Taxes got heavily reduced and azoth travel to any destination is 20 or so now regardless of weight. You can buy end game dungeon keys from faction venders which really increases supply and opr gives faction tokens. They actually did a great job solving all of those exact problems
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CptJamesTDuck
(@CptJamesTDuck) reported
In my first organized war tonight in First Light on @playnewworld REALLY wish I could stream but I tried to set it up and had a weird issue where I could hear myself... Anyway. Wish US Bob Ross Forever folks good luck as we take FL FOR THE SPARK!!!
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OuchPotato
(@OuchPotato1) reported
@playnewworld Hey can you fix my 2 Ice Gauntlets that changed from legendary to epic and each lost 1 perk after the last patch ? Hey can you guys fix anything without breaking more than you fixed , ever ?
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the big M
(@BigMikx) reported
@playnewworld Fix the high input latency in us east, happened after Lost ark launch date. Please.
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SelfBlumpkin
(@SelfBlumpkin) reported
@AndreyJai @playnewworld So you can probably not walk? Like, have you tried? Complaining about something you probably can’t do is silly. I’ll bet if you just try you’ll find out that you can and then you don’t have to assume anymore! Problem probably solved!
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nardo
(@N4rdo__) reported
@playnewworld Yet I my screen shakes every time I get hit or do an ability because of the lag. You guys gonna address this ever?
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Adnan Shorbaje
(@AdnanShorbaje) reported
@playnewworld The game itself is rly astonishing to me and fun to play. The main problem though is the disrespect of my time without any personal skill rewarding. Am probably now at my 50th run in lazarus and genesis just to lvl up my gear score. Why? What do i gain skill based from this grind
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Aleš Leben
(@alesleben) reported
@SatellizerVII @playnewworld what do you mean with fix it ?
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MK Gaming
(@MKGaming79) reported
@playnewworld Can you optimize weapon swap? It’s game mechanics 101 and you guys keep making it worse. Please fix that its awful.
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Voidheim
(@v0idheim) reported
@drew_zimmerman1 @playnewworld Not sure about this issue. I haven't run across anything similar. What kind of specs are you running on your PC?
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Zaid
(@Zaid31506815) reported
@playnewworld Fix the laggggggggg
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Kohaku
(@Kohaku1910) reported
@playnewworld i mean no disrespect, but we have all reported countless bots, they just make more accounts. It's a root problem. I love this game and that you guys hear us out as players.