New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 09/18/2025 06:30

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Online Play (50%)

    Online Play (50%)

  2. Sign in (25%)

    Sign in (25%)

  3. Game Crash (25%)

    Game Crash (25%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceLa Broque Game Crash
United StatesSeattle Sign in
GermanyAhnatal Online Play
ItalyBologna Online Play
ArgentinaRosario Online Play
SwitzerlandBern Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • simpeltliv Jesper Andersen (@simpeltliv) reported

    @BigM_TV @SchalkKeun @playnewworld let me introduce you to taking the servers down in BLOCKS... which they clearly can do since some of them are up now and some of them are still down (EU and US-WEST) so take EU down 0:00-6:00 and it's back up with little players online... then the US can go down when it fits them

  • ReaverRogue ReaverRogue (@ReaverRogue) reported

    @GabrylRadek @MrSamwl @playnewworld Lol, I'm not defending anyone mate. It's not alpha, no, but it IS still a newly launched game, with all the problems that brings. Go ahead and name one MMO that didn't have teething issues the first few weeks, or even months, of its launch.

  • Parky03699209 Parky (@Parky03699209) reported

    @Vodoodoodoo @JarrodCornelius @playnewworld Yup same goes for everyone, maybe they might actually fix the bugs this time round

  • Pyr0m4st3r Johann Reuther (@Pyr0m4st3r) reported

    @MeBeOrc @FracGuy @playnewworld wait what? I bought most of the faction stuff thats more expensive than 25k, never had any issues there

  • fishhead_gaming The Little Fish Head (@fishhead_gaming) reported

    @playnewworld Can I ask to why you seem to make EU servers down at popular times but with the US servers you have them down a separate time in thier lower popular times (likt there 01:00-08:00) with the EU (11:00-18:00) wheres the fairness?

  • Elysora0 Elysora04 (@Elysora0) reported

    @playnewworld Is doing it server by server that much of an issue?

  • James16321584 James (@James16321584) reported

    @Parky03699209 @playnewworld I think I may have worked out how their "bug fixes" work.. They do the update allow access to a young relative.. Then ask them is it working ok? Even he notices its still broken so they extend it.. Ask again he's like yeah I think so... maybe... They re-open

  • 2legit5u Chris Duncan (@2legit5u) reported

    @playnewworld Thats fine, just fix fire staff casting pillar of fire at my feet randomly please.

  • Larkinlerma Alan/Larkin/Aladar (@Larkinlerma) reported

    @BigM_TV @SchalkKeun @playnewworld The problem here is that Amazon only thinks in the **** north americans and no in europeans, all of us leave works at 3 to 5 PM and we cant play before that.

  • simonect92 Simonect92 (@simonect92) reported

    @LairArcade @skywalkergz @playnewworld It's insane how every american is so damn retarded xD do they even teach you logic at school or you just shoot at each other? Easy fix= Server updates on different times according to the server time?

  • inan1lmaz Anıl (@inan1lmaz) reported

    @Pyr0m4st3r @MikeK33545520 @playnewworld Trying to improve what? Those bug fixes on that patch note never happened to me(250 hrs). They need to fix azoth staff 5, epic 580 gs weapon quest. Endgame players are stuck on 60. I'm doing same things with level 1 players as a 60. That isn't even a bugfix patch and takes 20 hrs

  • Belandrial819 Jarrad Adams (@Belandrial819) reported

    @VexiusxWoW @playnewworld Sorry, I don't get load shedding. I used my education to get a job and purchase an inverter system. One day when you're not working at KFC and earning minimum wage, you'll understand.

  • Parky03699209 Parky (@Parky03699209) reported

    @James16321584 @playnewworld nanan bro what they do is they look at it, see the errors and bugs in the code, they stare at it and just say "eh itll do"

  • VexiusxWoW Vexius (@VexiusxWoW) reported

    @Belandrial819 @playnewworld Changing the subject? I explained the reasoning but you can't handle that it's not a mathematical issue but they reposted. It's ok we'll send you more money from the EU to improve your educational system...Oh wait i mean finance your corrupt government my bad.

  • Red_Hood_05 Red_Hood_05 (@Red_Hood_05) reported

    @playnewworld Biggest issue you guys need to fix is enable region transfers! Thats the main thing the community wants 😤

  • James16321584 James (@James16321584) reported

    @Hated555 @playnewworld Exactly what I've just said on discord.. Most games go down for about 30 minutes for a bug fix... then about 2 hours for big updates.. Imagine how much of a shitshow an actual update will be

  • naughtystew394 Naughtystew394 (@naughtystew394) reported

    @playnewworld this mmo is just a single player open world and all the issues from that start done nothing good for it. What a great disappointment, Roll on Ashes of creation and Pantheon

  • Parky03699209 Parky (@Parky03699209) reported

    @Willy_TheBean @playnewworld Never said i expected it to be perfect, but if your gonna put something in a "Patch Log" meaning they are going to fix it but the things that they have supposedly fixed are still in game, what do you expect ? Yeah fairs fairs its a new game but fix things you say your gonna fix.

  • savagejourney_ savagejourney (@savagejourney_) reported

    @playnewworld sad rats, thanks for making it so obvious you dont really care about anything but US. second time a 10 hour update is gonna fix nothing. so useless

  • wickdgamr Wickd Gamr (@wickdgamr) reported

    @playnewworld Fixed boarsholm but azoth staffs are still broken.

  • Chaminita1 Chaminita (@Chaminita1) reported

    @playnewworld Tier 5 azoth staff not being adressed end game content bugged, but hey let's fix the damn boars and bear spawn... Or fix some cosmetic **** that is game breaking.

  • Truth2Wander Truth2Wander (@Truth2Wander) reported

    @Miss_MamaBear @playnewworld Thank you. I'm seeing more posts about it and it's even on the forum you mentioned. Maybe they'll fix it or add a warning for it.

  • AnpeX74 Anders Persson (@AnpeX74) reported

    @playnewworld Yea.. Hope you fix the Nvidia issues. Random popins and slow to load textures with a 3080.... Real bad. No sush issues on my friends AMD Radion card. We both got new PCs also so no old crap here.

  • AndForky Forky-Reviews-and-Rants (@AndForky) reported

    @playnewworld Players moaning cmon guys there fixing what they can in an allotted time to keep you guys happy to play.....If they was to say " 1 week downtime to fix everything" you would all demand your money back and go back to Warcraft or something

  • ChibiSash DEBOVE Christopher (@ChibiSash) reported

    @Dreamstatexy @playnewworld WoW weekly restart are literally 15 minutes... So you talk about things you don't know. We also talk about a company of which the leading product is a cloud service, so they should completely but irreproachable on server downtimes. That's what we're waiting of this game.

  • AleluiaLord Miguel Martins (@AleluiaLord) reported

    @playnewworld Please fix azoth staff t4 and t5 bug cant farm some zones cause of it

  • Christo83081103 Christoph (@Christo83081103) reported

    @playnewworld It's funny to me that when a game company tries really hard to fix thier game as much as possible they just get hated on.

  • Rubo21545646 Rubo (@Rubo21545646) reported

    @playnewworld Okay, I understand that there can be problems and maintenance have to be extended. But if US servers can be active while EU not, then why dont you just do maintenance at night? If there is no need to end maintenance in all servers at the same time, why starting at the same time??

  • Darlithia Arithana (@Darlithia) reported

    @OdcVoss @playnewworld Clearly I'm not the only one with this **** issue. I'm actively fishing but watching LoL Worlds so every now and then I stop fishing to watch, then go back to fish. And it's kicked me a couple times. Getting mad now.

  • Bjrn18466246 Bjørn (@Bjrn18466246) reported

    @PPAREUS @playnewworld Apparently your server doesn't think so. It is the problem with a player based economy. Demand and supply.