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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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WolfpackCasey
(@WolfpackCasey) reported
@playnewworld I would really like to play your game, but the horrible coding just makes it impossible. Constant lag and disconnects. Game asks me to check my internet, while I have a Twitch stream running fine on 2nd monitor. How can you still not have this fixed?
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Brinjolf85
(@MattiaCrosara) reported
@playnewworld fix the world tranfert
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Ben Kross
(@BenKross2) reported
@playnewworld Can you PLEASE fix the Gravity Well bug!!!! the ability only works 50% of the time..... completely RUINS my greataxe gameplay.
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GleeanselmGaming
(@GleeanselmG) reported
@gunaguru23 @playnewworld @primegaming Please lol. This is getting embarrassing at this point. Just revert it back to what it was before people could salvage and make us use the vials one at a time. This has taken way too long to fix.
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Occam's Eraser
(@owenvyse) reported
@playnewworld I don't like any of it if I'm honest. Never liked fishing and I don't really want to play Guitar Hero. I do like the changes to dungeons, gypsum, perks etc though. Disappointed in the missing dungeon and group finder but no biggie. Main issue is instability/bugs post patch.
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Sherm
(@cc8f2371e5c8483) reported
@playnewworld I do not see any fix for the que counter showing the wrong number. 1 for example for an hour. Also no mention of any plans to help reduce que times. Come on peeps......
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Zingala
(@Celinecarlier81) reported
@playnewworld No product information found, cannot initialize gam. Please contact customer service for this product.
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Nick Bollman
(@NickBollman69) reported
@Rrkeiel @playnewworld Y’all cry for them too roll the stuff out then u cry even more when they do and something is wrong… lmaoif it needs some more work fine let them do it trust me they want to get it out as fast as possible without problems or else more of y’all cry
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Brandon Statham
(@Brandon_Tking98) reported
@playnewworld @primegaming Stop releasing new skins and stuff and fix the darn azoth PLEASE
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Ben Kross
(@BenKross2) reported
@playnewworld PLEASE fix the Gravity Well bug! it keep disapperaing whenever I use it
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Tarellion
(@tarellion) reported
Is it possible at all to change the login music to the original @playnewworld?
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Bökényi Márk
(@BokenyiMark) reported
@playnewworld Any fix for Monarchs bluffs Goodwill squashing quest? Quest location is a few meters away the real location and with it, the quest tracker not recognizing the location correctly, just sending to a forested area?
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Bodycount
(@Bodycount69) reported
@playnewworld Are we going to get Azoth fix ???? Ever ???
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edward montgomery
(@edmontgomery01) reported
@playnewworld The azoth problem is what pushed this patch back
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Jacob
(@DontTakeMeOn) reported
@playnewworld None because its boring, fix the spam healers and trash bow users.
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FiIthy
(@xxXcannonXxx) reported
@playnewworld @primegaming This is getting ridiculous. Fix azoth!!! No one cares about ANYTHING ELSE. Or better yet remove it completely. This breaks every aspect of the game.
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chris frohling
(@chris_frohling) reported
@playnewworld Loved your game till the update came out and now it's not even playable for me, every 5 seconds I'm stuck in "lag detected" and it lasts about 20 seconds. Not sure what changed but I sadly have to quit till the issue is fixed.
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Papaw
(@Papaw_Al) reported
Hey folks! Sorry for ending abruptly, got a water leak at the house and @playnewworld was giving us trouble fishing. I’ll be back tomorrow morning for coffee in Tamriel!
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Ben Kross
(@BenKross2) reported
@playnewworld PLEASE fix the Gravity Well bug! it keep disapperaing whenever I use it
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Reverend Big M
(@BigM_TV) reported
@playnewworld @BenKross2 It's the same issue AGS thought it fixed.
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Adamigo50
(@AdamAdamigo50) reported
@playnewworld Would be nice to get drops fixed. I've tried to farm Overseer Levy with bunch of ppl, but still. Drops from 500-600. Even after boosting his lvl to 63 I got still 503GS drop which is just annoying. (And yes, Im 625 expertise on all slots) please fix it.
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Eleccytronics
(@eleccytronics) reported
@playnewworld I like the event, unfortunately my friend is left handed and uses the cursor keys for WASD which cannot be mapped in-game. Anyone with this (careless coding) problem, one solution is MS PowerToys to map cursor keys to WASD. Too late to play the game by the time we found this out
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Israel Alejandro
(@gunaguru23) reported
@playnewworld Thank you for fixing the most important: Azoth Vials. Now, what are you going to do as a compensation, to retain players, for the problems that this bug caused to the players? Or it is OK for you guys to not retain a player base?
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Michael Davis
(@GoldenProblemss) reported
@playnewworld @primegaming If I buy the pack will you fix the Azoth? 👀
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Alex Travagin Chatalov
(@alextchatalov) reported
@DannehTV @playnewworld In SA server we have a big problem, Amazon made merge again and now in SA has only server, it's super population and has queue than more 500 players.
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JÉR1CLES
(@JeeeZK) reported
@playnewworld FIX AZ0TH VIALS
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Soenda
(@hereywae) reported
@playnewworld @primegaming I can't salvage azoth and fix bug craft
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Subourbia
(@Bourbon_Gamer) reported
@playnewworld Can you fix it so if I accept OPR with someone playing music nearby I’m not stuck with half the screen filled with a performance?
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Me_Myself_&_I
(@AntonioCaseiro) reported
@Av3M0rt3m @playnewworld I am having the same "problem"...I am storing them in a city... Maybe in the end we can trade them for tokens and then trade the tokens for buff food...
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FWNiightmare
(@FWNiightmare) reported
@playnewworld They ever fix the economy?