Is New World down?
Problems detected
Users are reporting problems related to: sign in, online play and glitches.
New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
October 20: Problems at New World
New World is having issues since 04:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (75%)
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Online Play (13%)
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Glitches (6%)
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Game Crash (6%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Saint Preditaah
(@Preditaah) reported
.@playnewworld fix your e key, i want to play the game
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shinj
(@NotShinj) reported
@playnewworld bruh just restart them all, 90% of hellheim had to requeue because interact is broken
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Jon-Andre
(@Jontwittz) reported
@DannehTV @playnewworld Cmon! Inform us on server issues
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The Truth Teller
(@3GoneRouge) reported
@playnewworld "restarting" - a common attempt to solve problems by doing nothing except kicking players of the server
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Motcoeur
(@Motcoeuriz) reported
@playnewworld im lvl 15 but in lobby lvl 1 its lag ?
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weary of the prophets
(@Mysticalpigeon) reported
@Leotas_ @playnewworld We hate you! Jk, I’ve gone from 8k to 5k in queue to disconnect to 2900 in queue to now being told the servers will be reset😭😭😭
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Voyageur
(@sickdegen) reported
@playnewworld Dota + couter strike have almost 2 milions palyers a t same time and they have 0 problem to log and play. You have 10 times less players znd u still stuck.
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Thyman 🏆
(@ThymanYouKnow) reported
@playnewworld Hades doesnt work. FIX IT
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Kye johnson
(@Kyejohnson13) reported
@playnewworld Ye hades needs that restart. Most can't use the interact button and the queue itself keeps telling people it's having an error connecting to it.
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Aaron Bujalance
(@ExAequoWasTaken) reported
@AMZNGameStudios @playnewworld #NewWorldMMO Hellheim queue not working at all, server was working until you put it on maintenance. Afterwards, we became unable to log in. Great job, meanwhile streamers are getting an unfair advantage and getting closer to owning towns.
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K.J. Rocka
(@W1ckedS1) reported
@playnewworld Same problems as all your beta tests and as expected nothing happened, pushing release date back to make it look like you're going to change things, while you only did it to stop the massive refunds going on during beta, making ppl wait another month for nothing except greed.
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Beckett
(@Mc_Tweetington) reported
@Nevenuu @playnewworld I logged out to fix that and now I'm 81 in queue for 30mins. Works fine. Also got the 160h played achievement.
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Can Akdoğan
(@cakdgnqq) reported
@SmashleyTwitch @playnewworld It takes 3.5 hours to login fam
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JesseNiven
(@JesseNiven) reported
@NoxieProxie @playnewworld yeah this isn't the problem, imho it's the fact, that there isn't a global release. The whole world try to login on EU server... good job! :D
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peter steel
(@peterst03606085) reported
@Justin42O @playnewworld Wasn't much to fix don't know what you're crying about.
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Ciryi
(@Ciryi3) reported
@playnewworld Only Ekera server down or all servers ?
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Andrew
(@ZarszGaming) reported
@tohruthelight @playnewworld This was fairly quickly attributed to a nvidia issue not a new world issue. The tiniest amount of research would have told you that.
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Tamuir
(@tamuir) reported
@playnewworld but Queue times sigh it was 2200>1000 then unexpected maintenance then back to 150 > Unable to login > back to 1300 Queue again.... what a **** start.... 3+ beta's and still these stupid issues... like seriously did you guys sleep through 3x beta?
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Albert69420
(@FreshTweetybird) reported
@Vissarion_aris @Kalideagarwaen @playnewworld then you all should because you are most likely going to have this problem everyday
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Riot Kengen
(@RiotKengen) reported
@Mendo @playnewworld Well, i had ~200 after crash, while others were at 8k
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.
(@Here_Again3k) reported
@vasile_jianu @StonerL0ve @playnewworld That’s not how server issues work
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S
(@Nirealy) reported
@playnewworld I am having problems with the faction missions, I had to defeat wolves and withered but neither of them are spawning around the given area. I am in the Tupia EU server in the Syndicate faction
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hä
(@exoqqen) reported
@playnewworld ******* fix hellheim, interacting not working, q doesnt move, server died
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tj81
(@tj8106) reported
@Nevenuu @playnewworld Same for Hades. I relished to try and fix it and now I’m stuck in a queue that isn’t going down. Feelsbad.
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Numlefar
(@ZippyTehZip) reported
@playnewworld Game is freezing for me after equipping rations in the tutorial. No error message, have to force shut down the game.
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Tinustag
(@Tinus_81) reported
@Kalideagarwaen @playnewworld 2 1/2 hours que and at position ~600 got a connection error and back at 2700, disconnected again. I'm glad with this maintenance hope they will scale up and fix this today like they did in the open beta.
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The Truth Teller
(@3GoneRouge) reported
@playnewworld "restarting" - a common attempt to solve problems by doing nothing
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Chris Sommer Kjær
(@WabbitRequiem) reported
@playnewworld @gameguyben1 New World aint playable at all until you fix whatever the F you did that causes massive Input Latency isues
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Tobias Menzel
(@BonekitDEV) reported
@playnewworld My place on the queue jumped from 7200 to 11152 on Ravenal. I hope the server restart will fix this issues.
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✖️av
(@folzen) reported
@playnewworld The crash killed my graphic card…