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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Hiroi
(@SoundedH) reported
@playnewworld fix your servers or make character transfers possible now. Most intentionally picked servers streamers werent on because of the wait times. Now you have those streamers picking your world and making it impossible to get on without a 3-6 hour que wait for it to fail.
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Gator
(@kushkins3) reported
@playnewworld It makes no difference that you open 10000 worlds bc I won't start from scratch every time you fail to fix queues.
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Alef
(@alntorn) reported
@playnewworld The problem isn't the number of server but the servers itselves, amazing conection error to login reseting position on queue since first beta
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Chads
(@chadss1976) reported
@playnewworld 5 hours to try and get back in to be greeted with disconnect error. Guess we will just play tomorrow.
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Cody Spohn
(@xxxSPOHNxxx) reported
@playnewworld please cut down wait times. I have been waiting to reconnect to Yggdrasil for over 4 hours now.... Even wow didn't have this issue when they got 25 million players on release >_>
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Mattyv17
(@Mattyv171) reported
@playnewworld This is your fix for servers not being fixed after 2 bets? Im just gonnq call you guys Blizzard now since thats who your getting advice from anyways. I dont wanna play on a different server when my friends are on another one. Fire tour developers and hire good ones!
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Fucktwitr with a burning passion
(@AFucktwitr) reported
@playnewworld Dced, got a 1700 person queue on Olympus. It's been 2 hours, at 800 still. ******* ridiculous. 100% of people are going to end up using macros to stay logged in. Adding more servers is not fixing the problem for high pop servers.
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Devin H
(@DevinH77027534) reported
@playnewworld why don't you make it so characters can move from world to world freely? That would fix all of these problems!!
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Michael D Constantakos
(@MDC445) reported
@playnewworld I have a small problem it seems like that I can't make any more guys on the server after I deleted Is one of my characters any way to fix this
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Lil Moon 🌙
(@The_LilMoon) reported
@iKempa_ @FreshWentz @playnewworld The thing is, some of these aren't even "streamer" servers. I get it's launch day, nothing is perfect. However adding more isn't going to resolve the issue. Maybe later down the road when more people start purchasing the game sure, however with launch day people will cram into -
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Drew Jarvis
(@JDrewJarvis) reported
@GoopWalls @playnewworld Was able to login for 45 minutes at launch before going to work. Only time I’ve been able to get in all day.
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Evan Tarracciano
(@Roto_Wizard) reported
Wanted to give a round of applause to the folks over at @playnewworld . Yes, server queues are long. But? They are STABLE. First MMO launch I can remember without major crash issues on day one. Strong work guys, well done.
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Cesmode
(@cesmode84) reported
@playnewworld Have been sitting in 1740+ queue for 30-40 minutes, got down to about 1270+...and an error box pops up something about login services. Now its back to a 1700+ queue :( Streamers are doing well though
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gibbles
(@iGibbles) reported
@playnewworld how about fix your banning system. its a joke.
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Jason Gaudion
(@JasonGaudion) reported
@playnewworld I've been stuck at 1st in the queue for like 20 minutes.. anyone else with this problem?
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Evelyn
(@_evelyn_w) reported
@femurday @DanitsiaTLP @playnewworld Their problem was choosing non English sounding names for English speaking regions.
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百戰蛤
(@Devithrones) reported
@philou225 @playnewworld the another problem is ice mage can not making damage to others becuase they r glitched in PVP...LMFAO
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Joe
(@Maybe1Regerts) reported
@playnewworld Pretty sure I can. I been in login queue for two hours
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OliverP
(@OliverP49823790) reported
@mgio2005 @playnewworld You actually do get kicked for inactivity but ive seen people autorunning a fence....so thats an issue actually..not sure how to counter that
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Kempa
(@iKempa_) reported
@The_LilMoon @FreshWentz @playnewworld Exactly, that’s all I was trying to say. Every modern day online game has issues on launch day. But idk this dude comes in here hot. Hopefully all will be good tomorrow. Still surprised it wasn’t thought out more though. Half a million people trying to play with 2k cap on servers
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Kirk Bushell
(@kirkbushell) reported
@shawn13133 @mgio2005 @playnewworld Sorry Shawn but that's totally backwards. If they don't have queues, none of us will be able to play. That's OG wow back in the day, servers down for entire days. I'll take long queues over not being able to play at all.
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FloydMurphy
(@TheFloydMurphy) reported
@studingo @Vinvyin @playnewworld It’s very easy to fix. They have AWS backing them. They undershot and it’s embarrassing. No one should be waiting over 4 hours for anything. These new “worlds” have done absolutely nothing for people who have been dealing with this crap for over 12 hours
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Michael Bennett
(@Rokente) reported
@playnewworld Can you fix the 6 hour wait just to get a login error. Thank you.
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The Mother Of Axolotls
(@PersepPrincess) reported
@playnewworld Thanks guys! Honestly, I have seen many way worse launches than this. People complaining over congested servers and queue is a healthy problem to have and once the game settles, Im sure the queues will as well.
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Corey
(@coreyrailey) reported
@playnewworld If the game knows you crashed it should let you back into it immediately without having to wait. This is my third crash today and having to wait is ridiculous.
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Kuno
(@Kuno79) reported
@Celtics_fan78 @playnewworld not sure why we don't get a time window to get back in after a crash so stupid.
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優樂氏圖筆㐘
(@uless2bmii) reported
@playnewworld Hello my friend Amazon, stay awhile and listen, THIS IS NOT A FIRST TIME YOU LAUNCH THE GAME!YOU GOT CLOSE BETA AND OPEN BETA, AND YOU KNOW YOUR SERVER CAN'T HANDLE TOO MANY PLAYERS, WHY NOW STILL SAME PROBLEM??
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Jessixa
(@omfgjessixa) reported
I was so excited for @playnewworld, but my PC can't handle it. Stuttering everywhere as if it's about to crash, CPU maxed out, RAM maxed out. :/
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shawn sanchez
(@shawn13133) reported
@kirkbushell @mgio2005 @playnewworld Yeah that's what it seems like which I'm not opposed to although I feel like the way the queues currently are they should disable it until they figure out a viable solution to the issues.
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TTVTheSix
(@TTVTheSix) reported
@playnewworld New servers are nice and all but the cap is the issue waited for 7 hours to get into the server my friends were on then DC right as i get in and have to restart at a 9k que. #QueueWorld