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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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BrothersGrim
(@BrothersGrim6) reported
@playnewworld How about you fix ice storm so@it does damage? You keep doing updates and breaking other stuff. Fix your game for crying out loud
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ricky
(@Rickysirtrixter) reported
@playnewworld after this patch, the servers are all numbers... any fix?
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Fronk - Đ
(@TheOnlyFronk) reported
@playnewworld The lastest patch broke ground area based spells. They always miss the enemy now even if you cast directly centered underneath him. This includes Pillar of Fire, and Ice Storm. They are broken now.
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Eavrus
(@IamEavrus) reported
@playnewworld MOST people don't even see or even experience these bugs and echo chamber the issues. its crazy. there are more people complaining than experiencing the actual bugs. they see/hear about it on a stream then squak box it. its a shame.
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Eric Sitarz
(@Tyious) reported
@playnewworld I need help almost every time I log in I get “lag detected” and kicks me from server. My wife who is on the same router never gets it. What can I do ?
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David Spada
(@Sparda_1088) reported
@FavioMazzola @JustSimplyMick @playnewworld I had the same issue, if you have a piece of gear that has “unending thaw” perk on it that’s the problem right now until it’s fixed
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whosnachos
(@whosnachosyt) reported
@playnewworld how about fix damn weapon perks they do not work, exp. shockwave broken af
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whosnachos
(@whosnachosyt) reported
@playnewworld fix damn weapon perks annoying. each time u try to fix things u mess up stuff that worked befor. 1-2 times ok but not every damn patch. i understand why u do not get new developers, i would be ashamed to work for or with current team.
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KaOticBrOck
(@ka_ock) reported
@playnewworld When are you going to fix the speed glitch and the ice gauntlet perk?? Tired of trying to fight dudes with shields when combat doesnt stop their constant speed perk. And my mates all had to stow their gear because unending thaw perk messes up their aoe!!!!
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ItsPeeeZn
(@ZnPeee) reported
@playnewworld I love that thing :D ignore this "fix blablabla people" they do not have better things to do xD
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Mancu
(@MartinMancuso19) reported
@playnewworld You better fix the skills on ice gauntlet and fire staff otherwise its impossible to play …
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jussi
(@Mr_Juise) reported
@Ayo_ItzRed @pvthoch @playnewworld That is why game industry is ******. Saying "i understand **** ups" means no matter how broken game is pushed out you are fine whit it. That is why games these days are getting Release having massive problems. Tellung them To fix game is better then accepting all the bs...
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thicc dicc *****
(@letyanutshangs) reported
@TheDaveCalaz @playnewworld lame attempt to get views on an issue already fixed 🥱
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Benja
(@benjaWaves) reported
@ErinSaberSix @playnewworld we've had this same issue with Monarch Bluffs since launch on Minda server. Cant declare on Monarch because of a nonexistent pending invasion.
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Jayde Roberts
(@jet2612) reported
@playnewworld This is getting stupid guys. Servers down again! a day after. Your game is going to tank if you don't get up your game soon, you've already lost 70 percent of your players.
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Matthew Lindsey
(@vPH0ENIXv) reported
@Thalesiaf @no_xide @playnewworld War lag is game breaking too but that’s not fixed. So I don’t buy that
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Spacebeetle
(@aspacebeetle) reported
@playnewworld My house completely disappeared off the face of Aeternum and my spells are all broken and don't work. I really like the game and got my money's worth but I'm gonna have to take a break until a lot of these big issues are fixed.
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Ryan Reid
(@SpunkyKong7) reported
@playnewworld You need to fix the immobilized bug where people can give up and respawn after being downed
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sleepup
(@sleepup) reported
@frank__dolphin @playnewworld it still runs games and also I do not "need" to play 4k ray tracing. The point being this game made my computer crash, other games have not done it
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what is the dog doing
(@no_xide) reported
@DarkstepWarrior @vPH0ENIXv @playnewworld Yeah I'm just hoping that the fixes don't break the game even further. That's my problem.
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R4nd0mGuy
(@guy_r4nd0m) reported
@playnewworld @playnewworld The Servernames are gone, it's the same like yesterday. Hope you can fix this quickly so I can transfer my character.
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IGiveUAStar
(@IGiveUAStar) reported
@ElusiveLucy_ @playnewworld Wtf. Someone has anger issues... And Prob more.
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MrnoxbonaNL
(@MrNoxBonaNL) reported
@neotheatxr @playnewworld They blocked fraudulant keys a while back.. and said if you thing this is and error.. CONTACT US.. that means not contacting them here
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Chosenome35
(@chosenome35) reported
@SupportGaren @playnewworld So you are going to play a completely broken game? I'm gonna assume you are a garden because you have a sqaush for brains.
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Darkstar Magic
(@Richard48062297) reported
@playnewworld The amount of fake fanboy shills in these comments are ******* embarrassing. You have really **** the bed, everyone knows you have. But half the comments are cultists sucking you off. Stop with the fake sock puppets and fix your game.
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HiddenFayt
(@FaytHidden) reported
@playnewworld yeah we've lost territories because of the spam of ******* aoes lagging the other team while they spam crouch in sacred ground. i think its time to ban certain skills or lessen thier effects.
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K.C
(@KC_0902) reported
@playnewworld Can you fix the bug with 580GS Warhammer mission? THE BOSS disappear a long time
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Jon Xannnx
(@JXannnx) reported
@playnewworld I thought the beta was meant for server down time.
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SubDaddy
(@SubDaddy6) reported
@playnewworld Fix hit registration!!! I get into fights and no hits register! Happens to me daily!
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Kidoki
(@carrysoslutavuk) reported
@playnewworld fire staff and ice gauntlet AOEs are not working, what are you doing about this? Please tell us all plainly if you don't want anyone to play your game. This is getting ridiculous. You are Amazon ffs. Fix this ****.