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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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PropersoXD
(@PropersoX) reported
@Bozitiv3 @playnewworld this is exactly why you're not working for amazon games. You're clueless. How do you want millions of people on 1 server. Like how do you see that playing out in the long run. What a clown
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MettZilla
(@MettZilla) reported
@playnewworld @playnewworld do we still have to aim slightly to the right side of the crosshair, to actually hit a target that comes closer? It was a problem with the Bow and also the Musket. Since this weapon is advertised as close to mid range I really hope so!
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BK
(@_Locke) reported
@HalfEatenTomato @GuyAverage30 @playnewworld The compass has been bugged for months. I'll walk up to a resource that I am well above able to track and it is not on my compass. I just want a feature to work, why is this a problem?
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jul
(@ahmalesgua) reported
@playnewworld Why my voice in game always show “login voip failed”. I already did what you suggested. I play another game to check voice in game, and no problem. So what do i do to solve the problem? Please
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Aodan
(@AodanTV) reported
@delmontyb @playnewworld My biggest issues are PvP balance and hit registry. I can't even think about returning till they are more transparent on both and their plans on them.
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J
(@jdrayb88) reported
@AndreyJai @playnewworld Sounds like a you problem
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Bositiv3
(@Bozitiv3) reported
@playnewworld Honestly just make it 1 server for EU and one server for NA and tackle the problem within the server status but maybe too stressful, I honestly like the game .. just everybody I know quit
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Ryan
(@x_JPEG) reported
@playnewworld Void blade has been broken and unplayable for a month if the march update doesn’t fix it I’m done
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Some Guy
(@SimplySomeGuy) reported
@playnewworld Tired of seeing town defenders just attempt a lag out war with Gauntlet AOE spam.
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Brandon Shere
(@BrandonSherez) reported
@opLivi @playnewworld @ShadowFox_TV Well neither is the 1 million players that quit LOL. I've been grinding my entire life, sucks to say but you're a part of the problem. You're the 1% that's left after we all left.
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TEQ
(@BlackTEQ) reported
@playnewworld Any chance you guys will rework the bow any time soon? It’s already lack luster and the blunderbuss while awesome, is going to make the issues with the bow even more glaring.
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Brandon Rose
(@TheForce1983) reported
@AndreyJai @jdrayb88 @playnewworld Honestly, I have close to 700 hours in game...what do you mean walk properly??? If that's you hang up...then you should play any other mmo because many have issues with proper movement and clipping of weapons and armor..
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Luis
(@HIGSBO) reported
@DamionW56391968 @playnewworld Almost a year and the game is still broken soooo explain how this be the top MMO
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Akira Biker
(@AndreyJai) reported
@jdrayb88 @playnewworld Cannot make it up. Whatever can cause these problems, you know it’s in the very low level - fundamental
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Kainyn
(@Kainyn_Center) reported
@BajheeraWoW @playnewworld Dead.. And Amazon showed that they are not well equipped to fix issues when all they’ve done is fix one thing and break 20 others. I am just glad they are not alone with lost ark and have a company with them who knows what they are doing.
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Raphael Olive
(@Kakoiw) reported
@N4rdo__ @playnewworld Devaloka also got this problem
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SelfBlumpkin
(@SelfBlumpkin) reported
@AndreyJai @playnewworld So you can probably not walk? Like, have you tried? Complaining about something you probably can’t do is silly. I’ll bet if you just try you’ll find out that you can and then you don’t have to assume anymore! Problem probably solved!
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SimbaEOD
(@SimbaEOD) reported
I was banned on @playnewworld for using a bug, i know I screwed up, but please let me play New World again… I didn’t hide from it, I openly admitted it and have been trying to make it right. I made a bad decision and regret it immensely. I love New World, please let me fix this
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TheFyrebug | #Blexit
(@TheFyrebug) reported
@AMZNGameStudios @playnewworld Stream got canceled! Having all ki do of tech issues. Should be sorted for tonight's stream.
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Lunar silvercrest
(@LunarGincrest) reported
@playnewworld Cool but rather see all the elements magic weapons then another slight range weapon. Or make fix your faction problem.
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?
(@RomadhonDodi) reported
@playnewworld is giving world transfer and will there be an increase in server login to 4000 players?
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TrickTree
(@ArtSerov1) reported
@playnewworld Are there any plans to fix the d sync and hit reg? Opr is harsh and open world pvp in large numbers is as well
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KoreanZ_
(@KoreanZ_) reported
@playnewworld Fix the game and desync issues before releasing new content. Thanks
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BK
(@_Locke) reported
@HalfEatenTomato @GuyAverage30 @playnewworld Been broken off and on for myself and friends for months now. Wild. But that's a hilarious fix, if it works. Delete it and re-download the whole giant thing. Usually I'd assume verifying the game install would take care of it, but there have been crazier things, I suppose.
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4mbii
(@4mbii) reported
@playnewworld Open Orun and unbanned everyone that got banned from the consumables glitch/exploit.
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Damion Wright
(@DamionW56391968) reported
@HIGSBO @playnewworld ThE GaME iS BrOKeN BeCAUse i CouLDnT uSe SToRaGe a FeW TimES aNd I hAD LaG TwICe. Shut up cry baby.
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Refresh 4
(@Refresh4gaming) reported
@HighAlpine_ @playnewworld Taxes got heavily reduced and azoth travel to any destination is 20 or so now regardless of weight. You can buy end game dungeon keys from faction venders which really increases supply and opr gives faction tokens. They actually did a great job solving all of those exact problems
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OuchPotato
(@OuchPotato1) reported
@playnewworld Hey can you fix my 2 Ice Gauntlets that changed from legendary to epic and each lost 1 perk after the last patch ? Hey can you guys fix anything without breaking more than you fixed , ever ?
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MK Gaming
(@MKGaming79) reported
@playnewworld Can you optimize weapon swap? It’s game mechanics 101 and you guys keep making it worse. Please fix that its awful.
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FR4CT4Lz
(@Ct4Lz) reported
@playnewworld Please fix server lag issues