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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Aviv Lobel
(@AvivLobel1) reported
@playnewworld i think its time to hire better programmers , your programmer clearly cant fix bugs , still getting 10 achievement every log in , every patch more exploit happened and harm the game. pls do beta test before applying a patch. ty
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clayronx
(@clayronx) reported
@stevenpotts24 @Tomas12211 @playnewworld whats your point?, the game is gunna die in the current state anyways, downtime to actually fix this **** is needed instead of losing gold, territories, items because of bullshit bugs that have been around since early beta
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hochmeisterr
(@pvthoch) reported
@Sulsalogan @Ayo_ItzRed @playnewworld No, but they do thats why i pay for the product. Just like when i hire a electrician to fix my cables i pay the dude to fix my **** not to **** my cables and come at me with "Do YoU knOW hOW haRD tHis IS"
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Owen Johnson
(@DogDadBody) reported
@FrostyFoes @playnewworld Having the same issue. Any idea what’s going on?
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MinaZetsu
(@MinaZetsu) reported
@playnewworld You guys also need to address the constant freezing and crashing since your last update the games become unplayable for me now. Everything's up to date verified game files nothing helps. Had no issues from leveling 1 to 44.
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Imaginarium
(@Imagina79982216) reported
@playnewworld Maybe due to patch rollout or it's a new bug now Ice Gauntlet misses basic attack, they just go through the enemy, you hit enemy after 5 misses. Also aoe ice storm is broken, it doesn't do any dmg, mobs just standing in the middle of it not even being triggered. Hope you fix that
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Abyss
(@AbyssGFX) reported
@kazik_m @Andreaspil2 @playnewworld You've gotta be joking lol. Everyone read the forum etc... It says the fix for this is coming soon AND they have times for this. It has occurred due to the trading post bug/changes.
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Sleep♰
(@Fee_XZ) reported
Is it’s possible to return @playnewworld Bec I had this game for 2 weeks never once played it Bec “ Connection Failed , Login service isn’t available “ like damn..😞
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Sulsalogan
(@Sulsalogan) reported
@pvthoch @Ayo_ItzRed @playnewworld Except you’re not paying thousands of dollars to have someone come in and fix your electricity, you’re paying $40 for software that is a WIP. They are the ones dropping the big money for people to fix the bugs, not you. Stop being so entitled.
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SkweezyJibbs
(@jibbs_skweezy) reported
@playnewworld It seems like you guys are fixing one thing at a time, which seems like the best choice of action. I'd prefer daily hot fixes instead of major patches since it's less risk to fix one thing at a time without breaking other aspects of the game as patches seem to do. Keep it up.
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Tessa
(@TheBardess) reported
@Xorkii @TheDaveCalaz @playnewworld A shame about all the rampant duping of items and gold with nothing being done though. They fix that yet?
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jesse
(@jj11952) reported
@playnewworld fix ice storm. And ice shower. 75% of the time **** does not work. As if it is not there.
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Dan Keller
(@Dan_K_eller) reported
@playnewworld **** the trading post, fix crouch healing and actually fix wars.
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TwizzyFizzy
(@twizzy_fizzy) reported
@playnewworld hey so I've been in the customer service live chat que for 2 1/2 hours now so like wtf is going on.
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Casperite
(@Casperite2) reported
@no_xide @playnewworld Would you rather have to deal with the issues and bugs for a week so they do downtime according to what you think is best?
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jack
(@sexincarandrai1) reported
@playnewworld @Gothalion looks like they are fixing game so when you gonna grow up and fix your mindset noob?
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Putler kaput !
(@DrunkPunk999) reported
@playnewworld fix ice and fire aoe skills they rarely hit targets or hit once and stop, casting charged skills are painful because you cant cast over and oever its stuck and you cant cast and need to reclick again, so clunky
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Sepol
(@Sepol95589794) reported
@playnewworld @playnewworld when are you guys gonna fix the gold issue. its been several days. the items sold have not given me any gold!
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ToxSyn
(@ToxSynTV) reported
@playnewworld @AMZNGameStudios Hatchet ruins the game and makes it not fun at all. Top that with how broken heals are you give anyone with hatchet and life staff immortal. Fix your game!
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Redz
(@Ayo_ItzRed) reported
@pvthoch @Sulsalogan @playnewworld You pay for games while also abiding by THIER rules and if they ****** up and need time to fix it over and over, then YOU gotta suck it up
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marius
(@marius19121390) reported
@playnewworld Do you fix the mage AOE´s too or is this class still unplayable?
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Jeremy Wilson
(@JeremyW35789327) reported
@playnewworld I don't know if anyone else is having this problem or not but mage abilities aren't hitting half the time with enemies standing in the middle of the ability.
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Joseph Bradford
(@LotRLore) reported
Look, I know the issues in @playnewworld are frustrating- but like...stop beating up the Social Media team. They LITERALLY are a different department and have nothing to do with fixing the MMO. And even if they did, wouldn't excuse being nasty to them.
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EmptyLuckBox
(@EmptyLuckBox) reported
@Kakoiw @playnewworld desync is a big issue in the game, this happens with many things in the game for me, many places i have to switch weapons as the game doesn't recognize my active weapon :/
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Matthew Lindsey
(@vPH0ENIXv) reported
@no_xide @playnewworld Can’t disagree; I just want them to fix it. I don’t care how it’s done as long as I can do my PVE stuff
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HeHateMe Picksix Jr
(@HehatemeJ) reported
@playnewworld can you please fix your game so when I try to trade voidbent armor to people. Making me lock it, unlock it, and log out of the game for 5 minutes before I trade it is the extremely dumb. Fix your beta game please
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dev-o-lantern🎃
(@devolore) reported
@sautewelle @playnewworld It's possible that they're referring to this, but given that they go to the lengths of modeling whether or not the axe impacts the tree, I suspect it's not merely an "out of range" issue (as that literally just requires checking coordinates of two objects, no animation needed)
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MTN Dew White Out
(@DromeTweets) reported
@playnewworld Anyone else been having a rubber banding problem since 1.0.4? My ping is always sub 80 but I keep getting lagged back while walking, my harvesting gets canceled out randomly, and when I craft something the whole crafting screen just closes and says crafting failed
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Zerork
(@Zerork_) reported
@playnewworld when are you going to fix the crash on DG 55 last boss?
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Klever Khaled
(@kh__alshamsi) reported
@playnewworld fix dryad beast spawn at malevolence ..