New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 12/28/2025 04:35

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • dbgoblin wack (@dbgoblin) reported

    @creativem0dz @playnewworld same issue

  • DFIRnoob DFIRnoob (@DFIRnoob) reported

    @playnewworld Can't login to Orfena, it's broken

  • Meadest_Viking Ricknar (@Meadest_Viking) reported

    @playnewworld @Steam Not sure if you guys know or not, but there's a bunch of us who can't get into the game because of an error. Started about 1 hour ago, after a steam app update. "Steam must be running to play this game. Make sure you are logged into steam, then try again."

  • asian_idea AsianDudeWithAnIdea (@asian_idea) reported

    @playnewworld and its not just me other companies in my server are having the same issues and we have a war coming up

  • furioso_86 Furioso (@furioso_86) reported

    @playnewworld Getting Steam Error: Steam must be running to play this game... Then Easy Anti-Cheat: Untrusted system file [...]steamclient64.dll

  • codnoop codnoop (@codnoop) reported

    @playnewworld people are having problems opening the game through steam after a recent steam update. back4blood is having the same issue. any updates?

  • javellanajoshua Swagninja69 (@javellanajoshua) reported

    @playnewworld Hi new world could we get an update about the EAC error currently happening? steamclient64.dll is being seen as a harmful file by EAC. Please send update fix as we can't launch the game.

  • A_Woodard24 Alex (@A_Woodard24) reported

    @Steam @playnewworld fix your ****

  • Austin53899805 Austin (@Austin53899805) reported

    @playnewworld currently there is a bug where my file keeps saying it is corrupt and everyone I know trying to log in is having the same problem.

  • DnorValorant Dan Norris (@DnorValorant) reported

    So will I ever be able to play @playnewworld again or will I always get this error about having to be signed into steam?

  • buzz_litty Buzz Litty (@buzz_litty) reported

    @DelVaaca @creativem0dz @playnewworld Lol so closely removed from when our main problem was having to sit in a queue..

  • patswalee Patsy (@patswalee) reported

    @SheepB0T @playnewworld @Steam Getting this same error, i am super frustrated

  • whyAshes Ashes (@whyAshes) reported

    @playnewworld @Steam FOUND A FIX!!!! secret stream live in a few

  • buzz_litty Buzz Litty (@buzz_litty) reported

    @DelVaaca @creativem0dz @playnewworld Its very odd that only certain people are experiencing this right? All the people on twitch streaming no problem..

  • kerralmario Kerr Almario (@kerralmario) reported

    @playnewworld can't login to the game as it's giving a lot of people the Easy Anti-Cheat error.

  • Jonny_Merc Jonny_Merc #ENGINE (@Jonny_Merc) reported

    @SombreroGG @playnewworld Been trying every youtube video fix for it and nothing :[

  • Jzeusthegreat Gibsremains (@Jzeusthegreat) reported

    @astrophiliacxx @playnewworld @SerMedieval Same they need to fix it

  • scottkruger13 scott kruger (@scottkruger13) reported

    Can’t login into @playnewworld keeps saying steam must be running or untrusted system file? Is there any fix for this

  • AAronc183 FaZe Potato (@AAronc183) reported

    @creativem0dz @playnewworld Go to the forum and there are files to fix the issue, tested and true. Just reverts Steam to an older version in the day until Easy anti cheat fixes their issue

  • Yuki98769 Yuki (@Yuki98769) reported

    @playnewworld Can we get a hotfix on this EAC issue? It's not recognising an updated file on the steam client so anybody who isn't on yesterdays version of the steam client probably can't play

  • SheepB0T SheepB0T (@SheepB0T) reported

    Hey @playnewworld , are you aware your anti-cheat software is detecting @Steam as a malicious/hack application and blocking us from getting back in because Sean is open; #NewWorld requires Steam to run. Can you please fix this so we can get back to playing?

  • TheWuba Tito 🐝♟🇵🇦#HIVESZN (@TheWuba) reported

    @astrophiliacxx @playnewworld @SerMedieval Been having the same problem, was able to join the war today and now if they don't fix it by tomorrow 6PM pst I spent 7.5k starting a war.

  • n0tchyt n0tch Gaming (@n0tchyt) reported

    @playnewworld issue with steam and new world right now please look into it

  • shakkarri Shakkari (@shakkarri) reported

    @creativem0dz @playnewworld @playnewworld same, please fix this..

  • TheRogerMyers Roger Myers (@TheRogerMyers) reported

    @playnewworld @SerMedieval Having an issue where I set up my controller to play and after a bit my controls are remapped randomly. Can you help?

  • DoubleA_Wright Aaron Wright (@DoubleA_Wright) reported

    @Uglypanda89 @Nachitogara @playnewworld On the New World forums a Customer Rep said "Wait for EAC to create a fix"...

  • SaltyWedges SaltyWedges (@SaltyWedges) reported

    @playnewworld hey guys can you please give us an update on the issues with steam? I just bought this game and I can't even open it lol

  • Kindoe5 Kindoe (@Kindoe5) reported

    @playnewworld Your easy anti cheat is broken anyone that got the update can no longer play the game "steam untrusted system file steamclient64 dll" error

  • BeatCoin12 BeatCoin (@BeatCoin12) reported

    @1800blockyeezy @playnewworld There is a "fix" but seriously... shouldn't need to change system files around to boot the ******* game.

  • 3CarpeDeezNutz3 Carpe_Deez_Nutz (@3CarpeDeezNutz3) reported

    @playnewworld why am I getting a steam log in error when trying to play tonight? Says I must be logged in which I am and then does notI played a few hours ago!