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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (75%)
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Online Play (13%)
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Glitches (6%)
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Game Crash (6%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Kylie V
(@GAT0R7) reported
@playnewworld I’ve been noticing the graphics looking blurred or pixelated is still missing from problems listed. I realize it’s not everyone but I’ve seen on the forms others have had this issue for some time now too. Have a ticket open but no update thus far.
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NudeWaffle
(@Witchcraftgirl2) reported
@XeLanderMan @playnewworld Hatchet Bug was in the patch fix.
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Demonic_Reign
(@Demonic__Reign) reported
@HuhCarez @playnewworld i just talked to support apparently "Known issue" time scale to fix "UNKNOWN" so i don't know when ill be able to play luckily forza coming out tomorrow so theres that lol
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Jon
(@zJonnnn) reported
@playnewworld Still no fix for the bug thst stops me being able to add friends after server transfer
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SkweezyJibbs
(@jibbs_skweezy) reported
@playnewworld It's amazing how some of you who post these comments. They fixed the things that they currently have a fix for, and will fix what they can in the coming days as they produce a fix for each problem, half of you are just here to cry about not getting your way when you want It.
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Krystian "YiaSkrZ" Sikora
(@YiaSkrZ) reported
@playnewworld Why Family Sharing not working (steam) after update?
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Sarzul (but married 'n stuff)
(@K_is_for_Kody) reported
@thwartedwaffle @cctcgsales @playnewworld Hopefully the dews can solwe that issue soon.
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OtakuTeddie
(@OtakuTeddie) reported
@playnewworld Yeahhhh…… the Game beyond being fixed under a week, it was best to do a full territory Reset and equipment reset it and give everyone a set gear to grind again once everything is back up and running from a shut down to fix the game, just saying but ya need too
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MAGAforever
(@Emmany4life) reported
@Lavick81 @playnewworld Don't play then. Problem solved.
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Demonic_Reign
(@Demonic__Reign) reported
@HuhCarez @playnewworld i just talked to support apparently "Known issue" time scale to fix "UNKNOWN" so i don't know when ill be able to play luckily forza coming out next week so theres that lol
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Paca Capr
(@niimpups) reported
@playnewworld why you banning people for no reason. Just putting on "banned for cheating" this make no sense. Don't ban us for your broken *** game.
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Patch 9.1.5 noob
(@Gosamer915) reported
@Demonic__Reign @playnewworld Uh yeah…. I’ve paid over $1000 on WoW over the years a few years ago my account got ****** yo on there end(not hacked) took them about 2 weeks to fix it. **** happens… and at that point I had at least 7k hours in and that’s shorting myself probably. I didn’t cry about it.
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Michał Baranowski
(@baranovskim) reported
@playnewworld When the issue of random people being banned will be addressed?
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NudeWaffle
(@Witchcraftgirl2) reported
@SpookyFey @playnewworld What about letting them fix things before they change things?
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Cptsalty_live
(@CptsaltyL) reported
@playnewworld Great changes and reactions to these exploits. Obviously it would be better if they were found during testing but I still appreciate your efforts and hard work to fix the problems.
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🍂Droguis🍂
(@MaybeOnMars) reported
@OverwolfSupport is it safe to use addons on @playNewWorld or are you against the terms and conditions of service?
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Alif .S.
(@Aliftrouble22) reported
@Gosamer915 @Demonic__Reign @playnewworld The issue of the accounts getting disabled or hacked is very frustrating, it’s a sad thing the support team is not doing anything about the complaints people are dropping. I will advise you to contact Unitech_Support on Instagram to help you get back your account they are fast.
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Raphael Merino
(@RaphaelMerino1) reported
@playnewworld Why ******** this game was client side and family share. Did you guys literally code this game as a single player game? Because given the issues, it looks like it. I wasted 300 hours leveling professions to 200 to learn people did it in 30 hours by dupping items.
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Battz
(@Battz1G) reported
@playnewworld logged in and theres a new glitch where my character is perma blocking with any melee weapon. so I basically cant play the game unless im using a bow LUL
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Gibbz
(@MD_Gibbz) reported
@playnewworld Bruh I just want my 580 hammer. It's been like 3 weeks and still no fix lol
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Andrew
(@SynisterSensei) reported
@JasonRocco77 @playnewworld Don’t go down the “New World is broken” rabbit hole click train on YouTube that everyone is hopping on. There are some issues but for the most part the game is fine. Most of these people complaining are neck beard arm chair devs that have nothing better to do.
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Krystian "YiaSkrZ" Sikora
(@YiaSkrZ) reported
@_Bolverkr @playnewworld Nah its not ban. They off familly sharing. I can't even run game bcs it shows me i must buy game. + not only i have this problem.
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Panther
(@PantherLmfao) reported
@JasonRocco77 @playnewworld I heard the freezing issue was fixed
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Jinkirin
(@JinkirinGaming) reported
@Someone31411943 @Gothalion @playnewworld The frequency, while nice, is also causing them to break things as they fix others. I'd rather them slow it down and get things right. New bugs have been introduced in todays update, while some older ones have gone completely unaddressed. But glad they fixed a few others.
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Demonic_Reign
(@Demonic__Reign) reported
@playnewworld "we are aware of the issue our technical team is working on it" still no time scale as to when i will be able to play
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Kasper MC
(@kamoch7) reported
@playnewworld Friendist bug, please fix
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Dracilio
(@Dracilio) reported
@playnewworld Still a broken *** game
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Tru_DemonLord_616
(@GSlayer1984) reported
@playnewworld Hoping one day they fix that well guardian quest so my company can help me complete it. Rarely see groups for it
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Sammii 🇨🇦
(@MizSammii) reported
@playnewworld I have been getting Lag Detected and kicked since an hour before maintenance today. It is not on my end, I have 1gbps up and down.
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Kylie V
(@GAT0R7) reported
@playnewworld I’ve been noticing the graphics looking blurred or pixelated is still missing. I’ve seen on the forms others have had this issue for some time now too. Have a ticket open but no update thus far.