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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Oblivio S. Reaper
(@Nurokumi) reported
@Twitch/@playnewworld if you feel like you are being looked down upon... Then get on their level... Surpassing them usually upsets humans due to superiority/inferiority complexes... Aka not my problem, grow up. Look forward all the same. ~
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Nora Teresa
(@Noora_Teresa) reported
@playnewworld But now there’s going to be the same issue where the youtubers/streamers take over the servers
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Smiffles
(@Smiffles) reported
@playnewworld Yo! The Camp upgrade to Tier 2 is bugged and not showing up for a lot of folks again. Any fix?
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Luke Doughty
(@Sinnaji) reported
@playnewworld Still one of the oldest problems to deal with. Can't play with my friends on new server because character creation is locked. Happened on original launch too and split us to so many different servers. Needed to solve the higher server capacity issues. =-(
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RemState
(@RemexXHD) reported
I see @playnewworld statement of "monitor worlds closely, especially during and right after the rollout phase" has taken the server monitoring approach of a non-existent deity after CI/CD deployed the servers and didn't report an error.
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Morderon
(@MorderonsGaming) reported
Is the damn login queue busted again? Login 13:00 its 850 queue, coming back 4 hours later its still 850. Wtf are u @playnewworld doing out there guys. Cmn this make me really angry, its 24 hours since launch and i played 0 hours....
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William
(@WilliamKerr04) reported
@xoSupes @FatalKG_ @playnewworld I agree and I agree, for what they do to fix this I don’t know if I agree with you.
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TheGreenMan
(@Rust_Shift) reported
@playnewworld @primegaming Fix OPR, its trash right now
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Ryan ⚔️🧙🏼♂️
(@kneckt_rp) reported
@_Altruristic @playnewworld I walked through it with 0 lag.
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Aquarian | TA | GG
(@AquarianGG) reported
@playnewworld Loving the fresh start but currently I have to either disable IPv6 (not very secure) or use a VPN just to be able to log onto the game. Fix in the works? I'm sure I'm not the only one.
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Kris Keele
(@TriKrisK) reported
@Cowboy_James12 @playnewworld I ran on a 1070ti for a long time with no issues. Just adjust the graphic settings
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Jeebers
(@Jeebeeeers) reported
@playnewworld The Ritual quest broken please fix
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Rob
(@robmoya) reported
@playnewworld So keys for the event (Server: Death) isn't working for those sent out today to those who obtained them from streamers. We've tried reloging steam, restarting steam, verifying the game, and tried running as admin (error's appid file.) Any Idea what's going on?
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CorpusLandon
(@CorpusLandon) reported
@playnewworld I got a code from Amazon to enter the RTA event. I put in the code successfully and checked it off in the DLC on steam. I do NOT see the rta server when creating a new character. How do I join the RTA server? Anyone else having this problem? #NewWorld
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Psi
(@undrcvrnormie) reported
@cjhenthorne @KingCrabbicus @playnewworld Which is funny considering I was just playing alongside someone named "Leakn Bussy". I hope they fix this mass banning ****. It's BAD.
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FourthKind
(@_Altruristic) reported
@playnewworld Yeah cuz that's level of lag is a good thing
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Joel
(@Br8kz) reported
@playnewworld @SmashleyTwitch after a year... still you can't join a queue for something and not have your mic be completely broken when you get out?! plz fix the MASSIVE issue where I can't 3v3 or OPR or dungeon without my mic becoming unusable in world after
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razshoots
(@razshoots) reported
@playnewworld diamond gypsum -- pls fix
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TheGreenMan
(@Rust_Shift) reported
@playnewworld Can you fix the balance in the ONE OPR map that exists? Why is one team always the Avengers, and the other can't even figure out how to get through an outpost door? And, why do I always end up on the latter?
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Snuk99
(@snuk99ish) reported
@DaPlayGuy @playnewworld @streamlabs That’s actualy a good idea, even if i resolved the problem maybe this will help other people …
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ComicBooksPlus
(@4ColorCrack) reported
@JoeShackleford1 @midder64 @playnewworld If you care you can play with them after the event the servers unlock or play with streamers not doing the event. It's fine only 1 server even has a queue right now. The queue when fresh servers launched was so you didn't have 1-2k ppl in the same small area. No issue now
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The_Forager
(@The_Forager_) reported
@playnewworld Does this make it so the servers are broken and we can't connect? #brokenservers #bugged
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Sedgythurgo
(@Sedgythurgo) reported
@playnewworld FIX OVERSEER ZANE UNLOCK SERVERS Fresh start servers ruined for people with jobs , Suketh locked 9am AEDT 5 hours after launch....
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Khiosa
(@KhiosaYT) reported
@playnewworld @primegaming I fear the new player experience servers are going to spread the community thin, is that an issue yall are looking at? are there any plans to merge the old servers again?
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ButterIsPro
(@ButterIsPro) reported
@JohnDrye @playnewworld I had this same problem last month lol. What I did was uninstall the game, reinstall and then did a PC restart. That fixed it. Hope it helps!
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theka213
(@theka213) reported
@playnewworld I love the changes you made for solo players but but I have problems with the enter the arena quest. No one is doing arena play on my server. I have been in queue for hours multiple days and no one joins. So I can’t progress my main quest
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The Bearded Moto
(@MotoBearded) reported
@playnewworld issue with login server on eu (jupiter)? just been booted and when reloading game states 'connection error - login service isn't available' etc
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Snuk99
(@snuk99ish) reported
I've had problems streaming @playnewworld using @streamlabs using a #GTX3080, FPS drops in Streamlabs output, not in game. Solution: cap video settings to 60 FPS. On uncapped it was pushing my GPU to 99% load, the game was still running ok but Streamlabs was dropping frames.
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Mike "HilmMike" Dillon
(@HilmMikeEdits) reported
Gypsum kilns aren't working at all in @playnewworld. Game's broken, can't leave the kiln either unless I physically click escape in the top left. The Kiln menu is 100% blank in every settlement
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Banzai Badger 💚
(@Bonzai_Badger) reported
@playnewworld Its not worth it when the server lag in the game still has even when the population is low.