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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (100%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 ‘Ewa Beach |
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 Nîmes |
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| Saintes |
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 Porth |
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 Aßlar |
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| Annaberg-Buchholz |
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Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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SirNicNasty
(@SirNicNasty1) reported
@playnewworld Well with AGS rate of fixing issues, NA East will be able to log back in next week, if we're lucky
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HippyWizardry 🧙
(@HippyWizardry) reported
@TechToyTinker @playnewworld Today, it's not about the game..the game and us are just the innocent casualties. It's the server spot in Virginia that is having an issue apparently.
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Airwoman
(@Hoover6480) reported
@playnewworld It has been 3 hours... *sob* I need my new world fix :P
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Fritte
(@FrysoFly) reported
@Bridgemonger @playnewworld dude, chill, this has nothing to do with the game. its a problem at AWS. calm down, wait until Amazon fixed this problem and you will find your stuff where it was.
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Airwoman
(@Hoover6480) reported
@playnewworld What I love. Seeing people posting crap about this game. Here is a tip, don't like the game don't play. Now leave the chat and shut up. Let those enjoying the game do so. I love how every MMO has issues at first but NW isn't given the same pass.
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Teatime
(@Teatime12065059) reported
@playnewworld EU not working either !
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Galym Khassenov
(@Slow_E) reported
@playnewworld I play EU and I got these errors too. After I re-entered the game, the error disappeared, but I lost all the items that were purchased in the store. I cannot write to Amazon technical support, because I cannot enter - the site gives an error 😡
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TaintedEnder
(@EnderTainted) reported
@playnewworld Any updates ? still not working on my end
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Steve
(@pilfro) reported
@playnewworld I don't mind bashing them when they deserve it, but this isn't a New World issue. Its AWS. There have been reports of outages for Disney Plus and Netflix streaming, as well as games like PUBG, League of Legends, and Valorant. Venmo.. Coinbase etc etc..
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Need more cowbells
(@Kuhglocke) reported
@playnewworld Thats not just a East US issue. I'm in Germany and cannot login as well. Whats more annoying: you cannot open the options if the client is not connected properly...
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Tyler Exilat
(@Exilat) reported
@AmazingPancake5 @TechToyTinker @playnewworld It's the actual Amazon services that are down. It's not a game issue.
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Yoitsvex_
(@yoitsvex) reported
@playnewworld Bruh fix your ******* game
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Austin
(@AustExperienced) reported
@Boombye92 @playnewworld Not sure. Im on EU and my friend is in game, but I am just getting the client error and persona errors
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Piotr Kapusta
(@vurreq) reported
@playnewworld probably not only us east, but problems also occur in the EU
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Pete F Shirey
(@Megalodon360) reported
@playnewworld Yep authentication error each time I try.......... at a loss for words now how much I wanted this to be great and it has let me down..... I hope your plan for 2022 is amazing or this is just another dead game in my steam library..
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Odoq
(@TAW_Odoq) reported
@TwistedMinds51 @playnewworld not a NW issue, so no comp...
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Sirge
(@Sirge19) reported
@playnewworld To all the salty whiney people, for whom I have no doubt are an absolute pleasure to be around, It's not the game. There is a major outage with Amazon Web Services. Now, you can return to your bitching and moaning like anyone actually cares what you think.
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Kieran
(@ImKieranK) reported
@jesperALT @playnewworld having the same issue EU central 😣
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VMALO
(@vmalo151) reported
@playnewworld US WEST is not working
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Mopar 🤘🏼
(@TheRealMopar) reported
@Slappy202TV @playnewworld Honestly I feel like this game doesn't go down except their scheduled maintenance, at least on my server, but this is a general Amazon Web Services issue, not a New World issue.
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Austin
(@AustExperienced) reported
@Boombye92 @playnewworld Im getting the same issue
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Fenrir_Vulptex
(@FVulptex) reported
@playnewworld lovely way to spend my day off, a 40$ product not working, gotta love it when millionaires can't keep there ******* product right.
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Michi
(@ProoF1337_) reported
@playnewworld EU Central: Unable to join the Server. Connection Problems. I'm guessing it's not only US East with problems any more :D
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PurrAnna
(@PurrAnna_) reported
@OhKayBet @playnewworld You have a problem
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Steve
(@pilfro) reported
@CarlosBeguigne @playnewworld I think it has nothing to do with new world. AWS services are down all across the east coast. And auth service I use that hit AWS is failing.
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RuXux
(@RyanMat01401810) reported
@playnewworld sick of defending this game, this issue has gone on for how long now, no updates except this one. which was 3+ hrs ago. It's becoming painfully aware that who ever runs this game, couldn't care less about this game and all they're doing is collecting a paycheck! way2 **** the bed
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Nofaxu
(@nofaxu) reported
@playnewworld I'm having some issues on SA Server Too.. all my skins are gone and I can't connect my steam profile with my account on the amazon games website to get support
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Christopher Franko
(@chrisjfranko) reported
@Dave72770173 @playnewworld amazon web servers are having an issue
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Rank Badjin
(@badjin_rank) reported
@playnewworld I understand from national news the problems you face as of this morning...however...your server status shows all worlds are up, they ARE NOT. There has been almost no communication of the problem on normal channels, much less here on Twitter. Do better.
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Wilhelm Arcturus
(@wilhelm2451) reported
@Verone3784 @playnewworld Seeing the same issue in US West, all my cosmetic gear skins have vanished.