New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 09/16/2025 10:20

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Online Play (50%)

    Online Play (50%)

  2. Sign in (25%)

    Sign in (25%)

  3. Game Crash (25%)

    Game Crash (25%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceLa Broque Game Crash
United StatesSeattle Sign in
GermanyAhnatal Online Play
ItalyBologna Online Play
ArgentinaRosario Online Play
SwitzerlandBern Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • chris91820336 chris (@chris91820336) reported

    @playnewworld fix server lag and rubber banding I payd for a product which I can't Evan ******* play

  • DannyFinestTV 𝔇𝔲𝔫𝔫𝔢𝔥𝔉𝔲𝔫𝔢𝔰𝔱 (@DannyFinestTV) reported

    @playnewworld Fix the transfer active trading post bug pls

  • MattODly Matthew O'Daly (@MattODly) reported

    @playnewworld LOOK YOU GUYS HAVE A PROBLEM WHEN THE OTHER TEAM CAN KILL YOU IN YOUR SPAWN THAT SHOULD NOT BE ALLOWED. MAKE IT FAIR EVEN IF YOU ARE OUT MATCHED.

  • wasdejected ErfanAs (@wasdejected) reported

    @playnewworld Disruptive Behavior hey I logged on and start playing like normal days but suddenly got banned. I don't see reason that I did something wrong : using cheats selling gold or chat abuse .... how can i fix this and why i got this?

  • enriquefaria21 Enrique Faria (@enriquefaria21) reported

    @playnewworld Can you fix the bug that is in the trading post, i cannot transfer I am stuck because it says that i have articles published in the store, i need to transfer my character and I cannot because the market still bug!!! 😡😡😡

  • Un45aken Un45aken (@Un45aken) reported

    @AwkwardTyson @playnewworld Yea that glitch gets me killed so much thinking I'm in ice gauntlet trying to Entomb.

  • INeKroSI Mahmoud (@INeKroSI) reported

    @SirCoomes22 @playnewworld Bro i found a solution, you would have to use a vpn to solve the crash issue, i have tried it and it worked out well for me .

  • enriquefaria21 Enrique Faria (@enriquefaria21) reported

    @playnewworld pls fix the trading post bug!!!

  • GoodnightMatty Matt (@GoodnightMatty) reported

    Still can't play @playnewworld. Not sure how this map marker issue hasn't been fixed yet.

  • Skycald1 Skycald (@Skycald1) reported

    @playnewworld why not compensate players with in game items or gold for all the bugs that have caused players trouble?

  • oOR3MYOo Tiger Kurama (@oOR3MYOo) reported

    @playnewworld I know we are not in wonderland, i know there are cheaters everywhere even in real life, but this game seems to be broken by things like that… That makes me 🤮

  • SancteT Sancte tenebris (@SancteT) reported

    @playnewworld So if I wanted a refund of the game, how would I go about it. Steam would not issue a refund because my purchase is over 14 days old, but I hadnt played more that 90 minutes in beta. Its just not fun and way too grindy. Not my cup of mead.

  • Cmeyers102 Christian (@Cmeyers102) reported

    @itsYosemite @bradlee83100513 @playnewworld Do you realize if you quest/grind in shattered it takes probably 30 minutes for that. Do some outpost rush. Never had a problem with it and I'm a crafter.

  • CdubFromMI Cody (@CdubFromMI) reported

    @jham710 @dechimonx @playnewworld This is insane. The smug ***** on Reddit somehow make it even worse. Try to draw attention to an issue and suddenly the anticheat detective bluebrothers themselves show up. Ridiculous.

  • ZeemsterG ZeemsterGames (@ZeemsterG) reported

    @playnewworld fix your ******* game

  • LeeAdomo Surni (@LeeAdomo) reported

    @playnewworld you guys seriously need to do something bout all the mountains in this game I'm getting so sick of extra running on top of running all damn game don't even wanna play no more fix ur ****

  • dechimonx Dechimonx (@dechimonx) reported

    @CdubFromMI @jham710 @playnewworld I have posted my issue on the forums with a new account been 15 hours and nobody even cares. This company really makes me regret walking away from WoW as much as the game feels like a chore their CS however is way more quality, and treats player with alot more respect

  • dechimonx Dechimonx (@dechimonx) reported

    @playnewworld Hi there, I have been banned for letting a friend craft Voidbent armor for me. There has been no other contact from the moderator. A CS confirmed with me that it is an issue on their end and my Account is clean, Its been 5days since the ban.

  • Lozyboi Lozy (@Lozyboi) reported

    @paul_torneto @playnewworld Cause the game is broken

  • officialITSRICH itsrich (@officialITSRICH) reported

    @DDsulzbach @ErriteRikez @playnewworld I have a 1080 ti paired with a i9 9900k. No issues for me. I cap frames at 60, and have settings on high (2560x1440p res)

  • HuskerTheHutt Husker (@HuskerTheHutt) reported

    @playnewworld Can you stupid ***** fix the ****** invasions and wars and HOW ****** OFTEN THEY OCCUR HOLY **** YOU SWEAR I WANA SPEND EVERY DAY DEFENDING HOLY **** YOUR ****** TRASH *** DEVS GOD DAMN!

  • Whiteghost117 Whiteghost (@Whiteghost117) reported

    @GoodnightMatty @playnewworld I think they have bigger bugs to fix.

  • SenpaiRu Senpai_Ru (@SenpaiRu) reported

    @SynisterSensei @JasonRocco77 @playnewworld Yea one of the main issue is still not fixed and New World is hemorrhaging players. Still no transparency with the community. This is a simple fix that is holding people up from playing with there friends. I love the game but its still unplayable Atm

  • QuitBNaMomo Momo (@QuitBNaMomo) reported

    Anyone else suddenly having "connection issues" on @playnewworld

  • PreyBones PreyBones (@PreyBones) reported

    How’s @playnewworld now? I took a break from it at level 28ish and just came back and my server is a ghost town now. I know it had its issues but heard a lot of stuff has been fixed/patched.

  • SirCoomes22 Sergeant GirlDad (@SirCoomes22) reported

    @INeKroSI @playnewworld Yes I love the game too and have 100 hours in as well and didn’t have this problem until they start the server transfers and now I can’t last 5-10 minutes in game without it crashing to desktop.

  • GamingAJota GamingAJota (@GamingAJota) reported

    @playnewworld US East Themiscyra server down!

  • Ley_Troll Alex Senpai (@Ley_Troll) reported

    @playnewworld After this patch, we, players who like to play tank, are even more punished for playing tank than we already were. It just make no sense that a ''Tank'' only can resist a few hits until die. Please, fix this because ''tank'' is no more a reality after this patch.

  • RealShelbueno Shelby (@RealShelbueno) reported

    @playnewworld “Burden of Atonement” mission in reekwater water is glitched and spawning 100 enemies. Fix the game. This shouldn’t be a constant issue with this game…

  • 3Nok_ 3NoK (@3Nok_) reported

    @playnewworld Yo, stop the auto-bans and provide detailed reasons why. I have friends who are getting reported before wars, getting banned, no one has any answers as to why when we approach you. Then their ban is lifted only after the war. Which serves the reporters motive. Fix it.