New World

Is New World down?

No problems detected

If you are having issues, please submit a report below.

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 11/20/2025 01:15

At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (86%)

    Sign in (86%)

  2. Glitches (7%)

    Glitches (7%)

  3. Game Crash (7%)

    Game Crash (7%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • LisaMoonless Lisa_Moonless (@LisaMoonless) reported

    @playnewworld Thanks for making it worser. Now im stuck at getting into que, error kicked, getting into que, error kicked, over and over. And while this happening, the quee keep growing by thousands more.

  • Biszkoppto Episcopus (@Biszkoppto) reported

    @playnewworld Now i got internet connection error.... WOW

  • Kcsnipa Kcsnipa (@Kcsnipa) reported

    @playnewworld OMG, what did i get excited for, its over 15mins, now we got login issues

  • phil_92220 Phil ❤️💙 (@phil_92220) reported from Bagneux, Île-de-France

    @playnewworld Restarted on nysa....E Key not working

  • LeoChaos141 Leo (@LeoChaos141) reported

    @playnewworld Wait a minute. There is a login queue before server queue now?! Let me playyy pls :(

  • mrpengu08591090 The_P1ngu (@mrpengu08591090) reported

    @playnewworld fix your servers ffs, im waiting 3 hours in lobby

  • PEPPIMCPEW PEPPIMCPEW (@PEPPIMCPEW) reported

    so i make a character, servers go down for 15 20 mins, no problem, the problem I have is that the server I had my character on is now locked and I cant login but your ok with me making a new char to go sit in ques on a different server? wtf @playnewworld

  • JustSomePsycho Psycho (@JustSomePsycho) reported

    @playnewworld Imagine New World was playable... 2021 cant login for 3h. mAybE u nEeD to dElaY relEaSe again...

  • Skwirrel_TV Skwirrel (@Skwirrel_TV) reported

    @cypheroftyr @playnewworld New world servers are in scrambles, quick what do we do!?! i know! Promote some diversity! Lmao, fix your servers, had 3 runs at this in the betas would of thought it would of been an easier fix.

  • Skwirrel_TV Skwirrel (@Skwirrel_TV) reported

    @GeekGamerTR @YoFrankFrost @playnewworld because we have to expect the same level from amazon as we would blizzard, they have had 9 runs at it, amazon has had like 3. See if they wanted this issue to be less impacted they would of had more servers, we know we have them but that costs money. Small problem to save money

  • emiloujess emiloujess (@emiloujess) reported

    @playnewworld Okay, what on earth is going on? My characters keep disappearing and reappeing on the login screen and I can't login when they are there...

  • kweeny_meme kdance (@kweeny_meme) reported

    @SilentH35dShot @playnewworld eu servers down and cuz everyone wants to connect at once the loginservers are also down with the us servers joining its only going to get worse

  • MH_Collins Sam Collins 🎭 (@MH_Collins) reported

    @playnewworld Same issue since Beta! "Unable to establish connection to the Server" I tried everything but I should have known that you won't bother listening to many people who were complaining about this issue which causing the game to not connect where they live! Refunded and 👎

  • RogueSki SkiRogue (@RogueSki) reported

    @playnewworld Login is not working

  • AKFISHA Akuqhi (@AKFISHA) reported

    @playnewworld fix lobby

  • Kcsnipa Kcsnipa (@Kcsnipa) reported

    @playnewworld how long is this down for, im not sitting with viewings watching log in issues

  • vasile_jianu Vasile Jianu (@vasile_jianu) reported

    @CaptFlibble @playnewworld well, I understood the beta issues and was happy they were happening then as I thought good they can pick all these up and clean them up for a launch ... guess they need 4-5 more betas lol

  • MaximeImpius Impius (@MaximeImpius) reported

    @playnewworld Login Servers are still getting hammered. It's impossible to even join the queue.

  • KSIxMitsuki KSIxMitsuki (@KSIxMitsuki) reported

    @julyan_melzer @Brownie1702 @playnewworld We don’t have an issue tho? Eu servers do? And we want our names lol sucks to suck I guess

  • DrunkPunk999 Putler kaput ! (@DrunkPunk999) reported

    @playnewworld Had issues i cant press E on npc's after liek 2 hours of playing and had lag spikes around 1,500ms time to time, so cant use crafting places and progress quests,but can interact with other things, europe should have more and better faster servers .

  • Hudwinks1 @Hudwinks (@Hudwinks1) reported

    @playnewworld Whats was the point of beta when you did not fix ****???????????????????

  • ArnyDared DaredArny (@ArnyDared) reported

    @playnewworld Does anybody have lag? My pc is a pretty good one and i have bad lag when i am turning, and looking around 😕

  • Luigizzor Luigizzor (@Luigizzor) reported

    @NoxieProxie @playnewworld You realize, that we all payed for it, and they had all the time in the world to do stress tests. They also had EXACT numbers of how many people bought their ****. Also we are talking about AMAZON, the largest cloud service provider in the F-ing world. This launch is a disgrace.

  • turkial46118036 turki al (@turkial46118036) reported

    @cypheroftyr @playnewworld Habibi we are waiting stop fuckking sending egirls streaming just fix ur servers

  • Templarkeira Templarkeira (@Templarkeira) reported

    @playnewworld Are the servers down? I'm trying to access Eden where all my friends are residing.

  • LisaMoonless Lisa_Moonless (@LisaMoonless) reported

    @playnewworld Server up, character gone, haver to w8 for character to show before play button aviable. I get into quee, get error. Back to character gone. You made the quee 10000 times worser than what it was. thanks.

  • rushorkk Alexander Morris (@rushorkk) reported

    @Mattia96228694 @playnewworld steam refund system isn't meant to be used for trying out games. it's for compatability issues.

  • Saints_Legion TheSaintsLegion (@Saints_Legion) reported

    @Kcsnipa @playnewworld Jesus bro, let them sort the **** out. If there are server issues it has to be sorted. Whining about it isnt going to do anything - Literally happens to every single game on release.

  • chrisb99_uk Chris (@chrisb99_uk) reported

    Anyone actually able to play yet? Can’t login anywhere or join the login queue 🤷🏼 #PlayNewWorld

  • HBTriblexXx HB | TriblexXx (@HBTriblexXx) reported

    @playnewworld The servers are back online, but the login servers aren't online to connect the login queue. When it will fixed?