New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 10/25/2025 07:00

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (75%)

    Sign in (75%)

  2. Online Play (13%)

    Online Play (13%)

  3. Glitches (6%)

    Glitches (6%)

  4. Game Crash (6%)

    Game Crash (6%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • puremisery Bryan Awesome (@puremisery) reported

    @NewWorldFans @playnewworld how about you fix the bug where you can no longer interact with the world and have to relog to fix it, oh but now we have to go back to a sanctuary and reflag, then reform our groups just to start that process all over again. im finally just done with this piece of **** game.

  • Marek_H_Chrobak Chrobie (@Marek_H_Chrobak) reported

    @playnewworld Can't even long in because of error messages, tryin it first time after 1 month and this game just gets worse and worse... Amazon really fcked up big time on a game with high potential

  • krislshere Kris (@krislshere) reported

    @playnewworld no weekend for your devs before they fix the stuff we all paid for

  • gloomgoon ☾☽* (@gloomgoon) reported

    @Persian_Ent @playnewworld Bruh you just gotta use a diff weapon I have no problem using berserker lmao

  • Armyguy8313 thats gonna leave a mark (@Armyguy8313) reported

    @NewWorldFans @playnewworld Why don’t you fix your game first??

  • DazButterfield Darren Butterfield (@DazButterfield) reported

    @NewWorldFans @playnewworld That also mean you will break 5 other things and need to take the EU servers down 5 times a week for 3 hrs at a time and introduce more bugs each time... asking for a friend

  • telosv2 Telos, but festive (@telosv2) reported

    @AMZNGameStudios @playnewworld Your """bug fix""" has made the game almost unplayable from a technical standpoint. Constant interactables randomly not having their prompt, massive lag spikes and stuttering, GPU driver crashes. No other games doing it. Get your **** together.

  • SorelLuis LUIS SOREL MORALES CRUZ (@SorelLuis) reported

    @playnewworld I have problems with the furniture diagrams, I already reported that I bought one, I did the procedure to learn it but I do not have the prescription, I paid 1500 gold for it and I do not have the gold or the recipe and I just got three more today

  • KasenPerreault Kasen (@KasenPerreault) reported

    @NewWorldFans @playnewworld How about you fix the bug in my server where you fall through the floor and your enemies don’t even take damage sometimes…

  • SorelLuis LUIS SOREL MORALES CRUZ (@SorelLuis) reported

    @playnewworld fix it the bugs with the profession

  • Russ49847178 Russ (@Russ49847178) reported

    @playnewworld can you please fix the war instant win exploit

  • yossarian277 Just Yoss (@yossarian277) reported

    @kurt_caceres @JosephHammer19 @playnewworld Yet 90% had the issue. Idiot.

  • Zstaigah Dogan 'Zstaigah' Wauters 👑 (@Zstaigah) reported

    @AnimatedMma @playnewworld No worries. maybe with the xmas update they fix some schematics. I hope for it.

  • melshamy91 Mohamed Elshamy (@melshamy91) reported

    @KasenPerreault @NewWorldFans @playnewworld it's not bug it's GPU problem

  • gizmoiscariot Daniel Balkoski (@gizmoiscariot) reported

    @playnewworld Any reason why I can't login to the forums on multiple computers? Need to post a game support issue (salvaged furniture not showing) but can't login

  • DJSlankman Slank〽️an (@DJSlankman) reported

    @NewWorldFans @playnewworld Fix game

  • AerikCook aerik (@AerikCook) reported

    @playnewworld yo, fix the damn stuns in this game, its only war hammers 3 months in. ffs.

  • AiryChip 𝓜𝓪𝓻𝓲𝓪 𝓑𝓮𝓻𝓰𝓶𝓪𝓷 (@AiryChip) reported

    @kurt_caceres @JosephHammer19 @playnewworld Definitely not a "you problem"...

  • AustinC44635813 Austin Cox (@AustinC44635813) reported

    @playnewworld After this patch, war hammer is causing a movement bug. Path of destiny in paticular is the culprit in my experience so far. Please fix this. This is ruining the PvP experience in outpost rush as reloading is the only way to fix it

  • KathrinS88 Shazuky (@KathrinS88) reported

    @themannextdoorr @playnewworld Try to repair the data in steam... helped me before. Update your window version until you cant find new ones. Your graphic card too. Didnt have the issue since then

  • HeCantSlay Slay (@HeCantSlay) reported

    @playnewworld PLEASE FIX YOUR RENDERING I CANT EVEN FARM CHESTS WITHOUT RELOGGING

  • Mr_Fox_Green Mr_Fox_Green (@Mr_Fox_Green) reported

    @playnewworld I wonder if they will finally fix the market so it doesn't reload and not let you buy anything that **** is annoying especially when it happens 4 or 5 times in a row

  • CrypticAsden CrypticAsden (@CrypticAsden) reported from Milwaukee, Wisconsin

    @themannextdoorr @NewWorldFans @playnewworld I play on Folkvangr and this alone I able to login once due server connection issues but those were resolved and I was one last night. You should try reset your dns or not connect with a vpn that should fix your issues

  • cafi_pkr Andy Leivers (@cafi_pkr) reported

    @playnewworld this still hasn't fixed the bug introduced with previous 'fix', i can't gather some stuff (e.g. silkweed) & town board needs a logout/login to be able to interact.

  • Veronicamarkoy1 Veronica4787 (@Veronicamarkoy1) reported

    @playnewworld What are you guys doing about this interaction error? Cant cut down trees, falling thru the ground... ever patch more crap gets broken.

  • dakotahbill99 DakotahBill (@dakotahbill99) reported

    @kurt_caceres @JosephHammer19 @playnewworld Bruh, you sound like a YOU problem, go take a nap, eat a snickers, or just plain stfu

  • KINGxxZEUS ZEUS (@KINGxxZEUS) reported

    @playnewworld Anyone else having issue with casting heal abilities (Sacred Grounds and Light's Embrace) or is it just me?

  • JimMile02024559 Pleiades (@JimMile02024559) reported

    @playnewworld Movement is completley broken now, switch between walk/run and you skip, slide, glide. You fall into rocks waist deep, chests don't render after a few minutes of playing, relog constantly.

  • yossarian277 Just Yoss (@yossarian277) reported

    @Stefenson10 @RobertW18165808 @playnewworld The issue is when they patch, it's game breaking every time.

  • AnimatedMma Freshii Fashion (@AnimatedMma) reported

    @Zstaigah @playnewworld I'm seeing a support thread now on the forum where someone had a similar issue . Hope they fix it or address it soon.