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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Nathan
(@GGMRNATE) reported
@playnewworld Imo: Imagine the people who expect reimbursement over the first patch downtime being extended. Yet they complain about bugs and issues. Yes I am sad the servers are down but I believe New World team is going to learn a lot for better maintenance implementation in the future. J
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AJ
(@secret_mouse_99) reported
@playnewworld Cool. Now when are you guys going to fix the Amrine bug preventing many servers from entering the expedition? Have yet to see it acknowledged even though there been a lot of forum posts.
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Drachemuschi
(@drachemuschi) reported
@Kyakarot @playnewworld You sound so ******* needy. Tf you want compensation for? Them fixing bugs and issues in the ******* game? To make the experience better? Go outside and touch some grass for once I can smell the neckbeard smell from you.
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Marc A.
(@TheDrMarcA) reported
@playnewworld Are you guys going to fix the Iardanes dungeons lag for Amrinth & others?
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vulpix
(@Vulpix_At_Alola) reported
@playnewworld there are ways to patch a game without taking the servers down. you have the biggest server infrastructure. you should be utilizing said servers instead of saving a buck.
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MiiABoss
(@MiiABoss1) reported
@Kyakarot @playnewworld They already announced their reimbursement? It's plastered all over the forums. A better player experience. They will fix bugs, punish abuse, and continue to develop and improve the game. Stop being entitled. You signed the agreement you didn't read when you purchased the game.
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Drakborn
(@MDrakborn) reported
@playnewworld So just because I work and couldnt create a character on launch Im not allowed to play with my friends on same server? Fix this
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P Popping
(@WarrenDKing) reported
@playnewworld Are you going to comunicate the server downtime extention or do you guys just don't care?? The gaming community is watching how you deal with the issues. level up you comunication it sucks right now
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🇨🇦John007007🇨🇦
(@thereviewguy77) reported
@Kyakarot @playnewworld You agree to the terms of service bud
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DevilzRose
(@XDevilzRoseX) reported
@VSquad_Blood @playnewworld Trust me, i don't give 2 ***** about amazon but it's not amazon you're mad at, it's game devs. they are doing a job and with any job comes problems some times especially when it's literally the first MMO amazon has put out and the first patch of the game.
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ryan
(@ryan32102154) reported
@playnewworld I’m just having trouble even downloading the update on steam, I’ll hit “resume” and then it’ll start then immediately stop on its own. Anyone know if that’s just me or?
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OFPBlueFalcon
(@BlueOfp) reported
@Aerisot @playnewworld That's not broken lmao you're just not allowed to fast travel while doing PVP missions. The point behind those missions is that you will have to engage in PVP...well have to if you see anyone at least! LMAO
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Chakalakee
(@spidii88) reported
@soulidarksoul @ZenHeadshot @playnewworld It's ridiculous. We waited years and now people don't want to wait a few hours for them to better the game. People are so entitled and unreasonable nowadays. Live service games will always have downtime - you should know that going in!
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AJ
(@secret_mouse_99) reported
@PapaPulse @playnewworld My server and several others are having this issue as well. Lots of posts on the forums about it, but the devs are completely ignoring it.
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Biru
(@RoyVargas) reported
@playnewworld If it helps with the queues issue I wouldn't mind this maintenance lasts a couple days...
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Larry Kippenhan
(@lwkippenhan) reported
@PapaPulse @playnewworld That's the reason for the mid week "spontaneous maintenance" a number of servers have had, they are reboots to help with the issue for a while. You can reach out to the devs via the forum to ask for a particular server to be restarted if it is getting bad.
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DestinedForDeath
(@JoelCamplejohn) reported
@HehatemeJ @ZenHeadshot @playnewworld When u pay for a service, your ******* right We should be able to use it.
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DevilzRose
(@XDevilzRoseX) reported
@VSquad_Blood @playnewworld Have some empathy for the game devs who aren't billionaires and just working their hardest to get this up and running. I promise you they aren't WANTING these issues, **** just happens sometimes man. Being mad does no good, especially not on twitter.
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UrbanGeeks
(@Urban_Geeks) reported
@playnewworld yo, still no new chars available on servers, I wanna play with my friends...not some random *** dudes. Fix when?
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vulpix
(@Vulpix_At_Alola) reported
@AidanStronach @playnewworld Just get a better PC, i have no trouble running the game above 60FPS on 5120x1440p at max GFX. and if i can do that the generic PC should be able to run this on medium/low GFX at 1080p.
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TheHappyPittie
(@TheHappyPittie) reported
@gordondesign05 @Neoopets @playnewworld Its not that deep. Whether or not you've paid for it doesn't matter. They have to update their game. Sometimes there are issues. They can't just not update to keep you children happy.
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Bone Dancer
(@pracydna) reported
@playnewworld So instead of waiting until midnight to take the servers down, you decide in the middle of the day would be the best option? Who's getting paid to make these decisions? I think you need a new executive decision maker.
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Roland
(@rolii585) reported
@playnewworld Fix your goddamn servers not authorized to playing lag detected wtf
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Madkingdiamond
(@MadKingDiamond) reported
@Kyakarot @playnewworld Imagine thinking you deserve compensation for them trying to fix THEIR game. Big Yikes
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Zedxrgal
(@zedxrgal) reported
@playnewworld MMO's are meant to be played WITH FRIENDS! I cannot do this? Why you ask? Probably because the server ALL my friends play on is locked to new toon creation. It's been like this practically from launch. Fix your servers! Falias is unplayable!
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Lex Barringer
(@Lex_Barringer) reported
@AidanStronach @playnewworld This is Amazon's first 3-D MMORPG, every game that is in this arena and company suffers from the same issues but people don't make that big of a deal about it. The real issue is how AMD and Nvidia manage the power usage on their own cards.
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themountaingaming
(@themountaingmg) reported
@playnewworld take your time and fix what needs to be fixed. don't worry about the neck beards
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DjinnGSXR
(@DjinnGSXR) reported
@Kyakarot @playnewworld Quit your crying. You don't get tendies because they had to fix a server.
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themountaingaming
(@themountaingmg) reported
@Kyakarot @playnewworld tell us you don't understand how live service games work with out telling us
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Timothy Smith
(@ilovepigmeat) reported
@AidanStronach @playnewworld If your gpu actually died then the manufacturer will happily send you a new one for free. The problem only happens with very new gpus so it would be impossible for your gpu to not still be under warranty. If your gpu died please reach out to the manufacturer asap.