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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Problems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Sign in | ||
| Sign in | ||
| Sign in | ||
| Sign in | ||
| Glitches |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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import politics
(@politicogent) reported
@playnewworld Afterv4 hours in queue i get a random bullshit connection error... I was 500 and now 7000... At least remember me for 50 sec lol
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Kyle Willard
(@kswillard) reported
@Tillia_13 @iCrohnen @playnewworld This is quite literally the dumbest issue to have. And it was predicted months ago. The game is amazing, but decision making on server caps is garbage.
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Rebirthgaming
(@rebirthgamingtx) reported
Join eu severs on @playnewworld get to que 1515 after 4 hours waiting to crash and be sent to 7074 fun times
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NoT ToDaY
(@WinOrGoHome7) reported
@playnewworld there is only one solution with this fail launch, increase servers capacity, you cant cap server capacity in only 2k with clan limit is 100 players, please do something to fix this! Dont be the protagonists of the worst launch of a game in the history of video games
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MTL DN
(@SoMTL_A) reported
Hey @playnewworld Can you fix a bug that make my Friends not play this game de was for the past 3 h on the game play xp ect but he cant have any achivement like wtf Can you try to fix it pls
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MTL DN
(@SoMTL_A) reported
Hey @playnewworld Can you fix a bug that make my Friends not play this game he was for the past 3 hours on the game play xp ect . But he cant have any achievement like wtf Can you try to fix it pls
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✌️
(@y4_786) reported
@playnewworld Double the amount of servers on all regions.. Im 99% sure you guys use your own Amazon Servers.. how is this even an issue with you guys.. 🥺 i just wanted to play for hours after work.
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Dannyele
(@dannyele13_) reported
@playnewworld I swear, +7 hours of queue because of the interact "E" bug, and still not working... #FreeBugE
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Gobbo
(@goblinfanatic) reported
@playnewworld Real cool getting to position number 1 after 3 hours only to get an error. Nice.
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Lorgarn
(@ItsLorgarn) reported
@playnewworld After 4,5 hours of queue I got the error message "Failed to join queue". Back up to 2912. #fml
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Kyle Willard
(@kswillard) reported
@afomuwu @Chivashon @playnewworld They just stated they were working getting more servers NOT upping the server cap to fix the current issues.
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Jonas Ranerfors
(@JRanerfors) reported
@NiftyZauper @playnewworld 168.460 people playing, 353.450 people in queue only on EU, for 72 servers with 2k each... you do the math. Has nothing todo with launch issues, just poor planning.
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wiseleadingblind
(@wiseleadingbli1) reported
@playnewworld @FelixScollen It is an amazingly stupid game design to force people onto specific servers to play, then not allow enough people to play on those servers :). You'll need 3500 servers to handle CURRENT wait times. I'd adjust the core problem FIRST.
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3d3nFPS ➐
(@3d3nFPS) reported
@Todredmi @iuhliah @playnewworld She doesn't have a 30 series card so she will be fine, also that was a manufacturer issue.
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Mark Robin
(@Magnetron00) reported
@playnewworld Don't mind waiting for a queue on release day, but why 100% GPU usage on the queue screen? That is very bad for my electric bill and also for the planet. You are using power for basicly nothing. Fix that please.
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Mike Willemsen
(@unrated1225) reported
Dear @playnewworld Do you have any plans to fix the massive queue times? In queue for about an hour and i moved about 250 places. EU Thule server
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Bjorn 'Bjeaurn'
(@bjeaurn) reported
@ZFSheep @playnewworld @TEAMEVGAUK Is this with only the EVGA cards? I recall vaguely this problem was with the 3080/ti line as well?
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Amanda
(@Siyashiye) reported
@playnewworld I don't know what's worse... queues, or being forever stuck in a "lag detected" even if you relog.
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shaboiOwO
(@shaboyxo) reported
@cozlyg @playnewworld Just login before you go and hope your get in by the time your off
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Puigggg
(@Puigggg1) reported
@playnewworld I understand that there were errors in the beta with the servers but this launch is unforgivable. I have been in line since 13:00 thanks to my brother and I get home from work at 18:00 and there are still 2900 people in front of me. Sad
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Steve
(@MrH_86) reported
@NegativeCorey @PreachGaming @playnewworld What issues are you having? I legit had a 50 person queue and played without any lag for hours.
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Sheep
(@ZFSheep) reported
If you have an EVGA 3090 DO NOT play “New World” It’s just completely killed my GPU… No stream for a few days sorry guys. Apparently this is an ongoing issue with EVGA cards and New world @playnewworld @TEAMEVGAUK
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William Collins
(@Veloriun) reported
@ShowNwo @playnewworld 90% of which are still trying to login to a server
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TheOldKnite
(@VranesevicA) reported
@playnewworld I see this because “Lag detected” now I’m in queue 🙁
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DSGSplashy™
(@ByrneDsg) reported
@playnewworld any other updates for the server issues and Login issues?
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ryan
(@Valkyrionn_) reported
@ZFSheep @playnewworld @TEAMEVGAUK how did they not fix it wtf
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AnachromY
(@YAnachrom) reported
@playnewworld down to 59 in the queue after waiting over 1,5 hours.. then connection error... had to requeue.. now im back at 1200+ in the queue :(
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Lichtbogen
(@Lichtbogen2) reported
@playnewworld Can you fix the servers player waiting toooo long
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SpiritedMan
(@man_spirited) reported
@playnewworld PLZ FIX THESE QUE TIMES
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1cecold
(@1cecoldgaming) reported
@playnewworld I got through a queue of 500 to be greeted with a login server error and now back in the queue at 780