New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 04/18/2024 19:35

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (67%)

    Sign in (67%)

  2. Online Play (33%)

    Online Play (33%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
CanadaSt. Catharines Sign in
GermanyHamburg Online Play
ItalyBologna Sign in
GermanyDarmstadt Sign in
AustraliaSydney Online Play
FranceSaint-Martin-des-Champs Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • dannydefou DannydeFou (@dannydefou) reported

    @playnewworld I have given up,too much disapointment!Hype,buy,cant Play, wait,cant Play with Friends,waiting for Tokens,everybody on different Levels,still waiting in Line before playing,Trouble with Patches and for what?empty Server,Economy dead,trading turned Off!Most Friends quit,me2!

  • Saint_Sociopath Cyberpop Ronin - Jinx SIMP (@Saint_Sociopath) reported

    @playnewworld CAN YOU PLEASE FIX WAR BOARDS??? IT'S BEEN OVER A WEEK THAT I CAN'T PARTICIPATE IN INVASIONS ANYWHERE! VOURAKASHA SERVER. PLEASE FIX ITTTT!!!!!

  • bskye07 Skye (@bskye07) reported

    @playnewworld I agree with server down time. You all should as well. The shouldve, wouldve, couldve and didnt dont matter.<Lets stick to reality.> "Trade needs to be fixed asap and thats what they are doing. Anything else is simply venting." Yes it sucks but needs to be done.

  • SoberTTV SoberTTV (@SoberTTV) reported

    Must be cool to be a game dev or a mod for a game dev company. You know giving out false bans then say we will look it to it like cool look forward to the 3-5 day process for the game that i have invested 600 hours in 1.5 months time. @playnewworld great service 10/10

  • chroniclace blyat chronic (@chroniclace) reported

    @playnewworld @playnewworld how about you guys ban actual cheaters rather than players like me that farm all day? I got banned after harvesting all day meanwhile i seen 13 diff bots in their 20s running around. **** new world. **** whoever Pete M is on the customer service team.

  • Zhatt6 Zhatt (@Zhatt6) reported

    @playnewworld you left one server down

  • WilllCousins Will Cousins (@WilllCousins) reported

    @itzSpyda @playnewworld Validate your game files on Steam and it'll fix it. Has it 3 times now.

  • itsRehhk Recluse (@itsRehhk) reported

    @TheGameHamster @playnewworld No this for trading post fix. Not update

  • 4ColorCrack ComicBooksPlus (@4ColorCrack) reported

    @hamashl1 @playnewworld Well cause regular time would mean 1 group of people would always be effected by down time. Next fixing bugs is not a set issue. It's not like changing a tire. There exploits that didn't discover but thousands of people trying too & then add the internet so once a person knows

  • OkroguLes Okrogu Les (@OkroguLes) reported

    - @playnewworld we were so hyped for the AppleHack 90% 61+ influence zone push war. For Brightwood you should be ashamed giving someone 15k gold for a bs update due to money glitch #GiveUsAnAppleWar -

  • Reval_Renaldy Rere (@Reval_Renaldy) reported

    @Virt_7 @playnewworld play more MMO will ya? You're just another player with less exp on MMO world kid. Every MMO in 1st & 2 years they got much issues. Like RF, LINIAGE 1 & 2, AION, Blade & Soul etc they got the same problem in the first 1 & 2 years.

  • CPigotti Carlos Pigotti (@CPigotti) reported

    @playnewworld when are u fixing connection issues

  • G4N00CH G4N00CH (@G4N00CH) reported

    @playnewworld You guys need to give us a 3 month plan of upgrades. There is nothing to do @ level 60. I'm not 60 yet and I only play 30 minutes at a time just to login and level a little because max level is boring.

  • LittleBabyCrow Justin (@LittleBabyCrow) reported

    @JMitchell0713 @JosephHammer19 @playnewworld I mean they could disable trading the duped items and leave everything else. Like if trophies are the problem it can't be that hard to just block those from being moved around.

  • LittleBabyCrow Justin (@LittleBabyCrow) reported

    @playnewworld My only critique is couldn't you just disable the portions that are indeed in the dupe and keep other **** up? Like if trophy duping is the problem, disable trading trophies lol Stopping people from buying potions and food and selling normal items in order to pay taxes is insane

  • PhatFallenn PhatFallen (@PhatFallenn) reported

    i have spent over 500 hours playing new world. i get off at 5pm for the patch to get back on to find out i have been wrongfully banned. i have never been banned in any game i have ever played for any reason and i would never in my life cheat in a game. fix this @playnewworld

  • Saint_Sociopath Cyberpop Ronin - Jinx SIMP (@Saint_Sociopath) reported

    @playnewworld CAN YOU PLEASE FIX WAR BOARDS??? IT'S BEEN OVER A WEEK THAT I CAN'T PARTICIPATE IN INVASIONS ANYWHERE! VOURAKASHA SERVER. PLEASE FIX ITTTT!!!!!

  • Zhatt6 Zhatt (@Zhatt6) reported

    @playnewworld hey, you left one server down

  • jtswift2010 Jtswift2010 (@jtswift2010) reported

    @playnewworld I just wish I could play, errors everytime I log in

  • Canadianserver Fennyfenfen (@Canadianserver) reported

    @playnewworld i had high hopes for this game. Every new week and glitch lets me down a little more. Hoping for a more complete experience soon.

  • Steelcryo Steelcryo (@Steelcryo) reported

    @Joaa_1020 @playnewworld I've stopped playing, not because I've given up on the game, but because I want to wait until it's a little less broken. I do have faith the devs can do it, but I'd rather wait a while for the extra polish.

  • ReadPete Calm Blue Ocean (@ReadPete) reported

    @Hulk_Rage1985 @playnewworld recommend you go have a break and come back in a year or two when a bunch of problems have been discovered and fixed. the fact that there are many problems doesn't detract from the fact that it is fun

  • AlwaysWarfare Zack (@AlwaysWarfare) reported

    @playnewworld Our server has almost become unplayable, all the covenant have duped void gear, and are taking the land, raising taxes, and making the game super unfun, either ban them permanently or allow us to transfer again because all my friends can transfer but I can’t, please fix

  • Kirball904 Kirball (@Kirball904) reported

    @playnewworld I still can't log in. Keep getting an error.

  • stardog97x Landon Thames (@stardog97x) reported

    @playnewworld Fix your ban system. People are getting perma banned for no reason. At this rate you won’t have anyone for a test server.

  • foursight_ttv four_sight (@foursight_ttv) reported

    @playnewworld We know you are taking action, but how long will it take you to fix this issue @playnewworld. The longer it takes for you to fix it is killing your game.

  • praveenram1983 Praveen Ram (@praveenram1983) reported

    @playnewworld I will start long hrs gaming after they fix all the bugs and exploits...

  • wil0087 Stephen Williams (@wil0087) reported

    @playnewworld we wre so hyped for the AppleHar 90% 61+ influence zone push war. For Brightwood you should be ashamed giving someone 15k gold for a bs update due to money glitch #GIVEUSANAPPLEWAR

  • Saint_Sociopath Cyberpop Ronin - Jinx SIMP (@Saint_Sociopath) reported

    @playnewworld CAN YOU PLEASE FIX WAR BOARDS??? IT'S BEEN OVER A WEEK THAT I CAN'T PARTICIPATE IN INVASIONS ANYWHERE! VOURAKASHA SERVER. PLEASE FIX ITTTT!!!!!

  • artishod4 Ash4u (@artishod4) reported

    @playnewworld Dear New World there is a little bug about food in War / when I used Focus food tier 3 my focus downgraded from 280 to 250 and though it was bugg I used another one and it went 220. maybe you should consider to fix that as well