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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Chris
(@ckichcal) reported
@playnewworld fix your servers and you would never have that issue. have fun "detecting" it lol
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Michael Keller
(@MichaelLavo) reported
@playnewworld I can understand the thought process behind limiting character creation on some realms, but by doing that you are creating more issues than you are fixing. The queue time is enough incentive for people to get off higher pop servers if they care enough. 1/2
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iDetro
(@iDetro) reported
@playnewworld is real money trading against terms of service? 1 of the companys in my server are literally just that, they buy and sell gold for dollars
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Kyron
(@Kyronlaw) reported
@playnewworld Please Crash protection man
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Roberto Cuccurin
(@RCuccurin) reported
@playnewworld i am so sorry to say this, but as soon as you guys don’t fix ques and increase server capacity I’m out 😢
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Alex
(@lampe_x) reported
@playnewworld @LemmyBravo well, im constantly reporting those players for cheating and many of them are even in the exact same place 6 hours later. looks like youre not working as hard on that problem as u say you do
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Benediction, Alto Señor de la Mano de Plata
(@ASBenediction) reported
@playnewworld Less creating tools to ban people and more fix the ******* UI that is broken in too many places. It's really awful to relog to fix the problems and get out of the game during hours. At least give us the chance to /reload like WoW does.
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Brennegar
(@Spooffie) reported
@playnewworld How about you deal with the real issue. For example 3-4 hour queue. Which is not acceptable and make people go afk running!
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💛YaBoyWill420☮
(@YaBoyWill420) reported
@playnewworld You attack the players solution to YOUR problems instead of fixing YOUR problems, upgrade the servers and people wont have to anti-afk to avoid a thousand person queue.
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AnteRehn
(@AnteRehn) reported
@playnewworld Fix the Lag Detected problem!!!!
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LeAnn ✦ CX ✦ CRO ✦ Copywriting
(@LeAnnMReyes) reported
@playnewworld Or maybe fix your limited servers so people don't have to wait in queue for 4 to 8 hours.💡
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OxygenLess
(@OxygenLessTweet) reported
@Balmung @playnewworld Had the issue both before and after the driver sadly. I updated to the newest because I got the issue then it still happened lol. It doesn't make a ton of sense to me how it never happened in beta but does now lol
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dafe1984
(@dafe17784) reported
@playnewworld want to have some food and a shower? too bad... you gonna have to wait 5hrs in queue to play again, i do agree its an issue with ppl going to bed etc and macro it, but you should be able to take a lil break without having to sit in 5hrs queue again
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Chosenome35
(@chosenome35) reported
@playnewworld Fix the fact I have to log out after posting one auction... I post one auction the next one sits and spins won't post, only fix has been logging in and out, game the first few days worked amazing, now nothing but UI issues, falling into a mountain, and stuff not being on map.
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فهد المطيري
(@f1nh_) reported
@playnewworld Good afternoon my friends are playing in a server and when I login to the server to create a character it says the server is full if I played on another server is there any way to play with them?
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Gamer0mom
(@gamer0mom) reported
@playnewworld I am a mom who also likes to play games. So I should not play new world? I have enjoyed it but when the kids need something or I need a drink or bathroom break I will get in trouble? I even made a new toon on a low server. I don’t know if I can continue to play now.
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Christopher RSC
(@stoffe500) reported
@playnewworld So this is what needs to happen. You people Host servers for world of warcraft and they can handle alot and i mean alot more people on there servers. comon Amazon your a multi billion dollar company so get your **** together and fix your server i know you can host more players
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Piglet Squid
(@thepigletsquid) reported
@playnewworld Or maybe just fix the servers so people don't feel compelled to take such measures to be able to continue playing? 💁
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Patrik
(@PatrikH122) reported
@playnewworld I was in the que, I was 15th, I wanted to alt tab and pressed escape by mistake. Why cant you leave the que with esc when you have to wait hours in it? Please fix
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Toby
(@FlizCinema) reported
@playnewworld Really uncool of the game to freeze everything and throw me out of the game when I’ve never had problem before…. And now have to wait even longer in que!
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Stemolicious
(@mattbarnetttt) reported
@playnewworld Until you make it so people can get on without queuing this shouldn't be thing. This is a problem that you created...
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KidKinzu.PENTA
(@KidKinzu) reported
@playnewworld please fix the Server issues! Kick afk players and not people trying to defend their Towns! We are loosing our Territory because nearly no one remains logged in to defend it!......
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Lucas Mazok
(@LucasMazok) reported
@playnewworld This is your prority??? how about adding a instant reconnect feature when you get a crash. Adding a return to previous que position when you are in que for 1000 spots and you get errors. THis is laughable!
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Grandpa Pringle
(@GrandpaPringle) reported
@playnewworld any official announcement on the broken Faction Influence?
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🇩🇪 Gustavo Hellvig 🇩🇪 🇪🇸
(@gushellvig) reported
@playnewworld Fix the game UI, put any button for reload interface.
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theJigsawSaint
(@JigsawSaint) reported
@playnewworld Fix your queue and login situation before you start pivoting blame from your company to the players. You have some opportunities here to gain favor with your community versus pissing them off.
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Officialwhilla
(@Officialwhilla) reported
@playnewworld Or fix ur game instead of punishing people who paid to play but CANNOT sit in line for 20 hours a day! people work, have family and can only play a few hours a day with their friends! #fixthegame
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xxxTRUSTxxx
(@xxxTRU5Txxx) reported
@playnewworld so blame the players, i see where this is going, so your only solution to clear queues which was caused by your terrible management of the launch is to kick players and punish them. wow! fix your ****!
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Slightly Tapped
(@slightlyTapped) reported
@theshockcable @playnewworld If you are AFK for more than 25 minutes, and you are trying to stay in the game longer than that, you ARE the problem. You are just being a selfish prick. If people rotated in and out of the game like they are supposed to. The queues wouldn’t be nearly as bad.
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David Brame
(@DavidJBrame) reported
@playnewworld Please explain to me how this is still an issue then? paid money to wait over an hour to play a game ive already paid for!