New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 12/28/2025 03:50

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Clerify0 Siv (@Clerify0) reported

    @playnewworld Server: Duat. Are you guys aware that we cannot do the Amrine dungeon? Not sure if this is a common issue for all instances... but we can't even finish the last boss. We went through the laggiest pain to get to the last boss, then we had to just decide to quit.

  • HugeDeuce Deuce (@HugeDeuce) reported

    @GFUELesports The @playnewworld login queue

  • creativewild Luis Gomes (@creativewild) reported

    @playnewworld @playnewworld what about people that are already in that server and can not even enter... I just spent 7 hours on a queue for the game to crash and i am back at 2647. All of this grief just so you could showcase lumbyard... **** you

  • Benson26262564 Benson (@Benson26262564) reported

    @djdogbagaming @playnewworld Not sure they can because of a performance issue software side, they had originally specd the servers for upto 10k... Sucks *** like, my queue is 1320 and still can't join another server with same world map

  • Skruffss Jo (@Skruffss) reported

    @playnewworld Can you please please please fix the bug that kicks players out of the queue to login, its the most frustrating thing atm. When I do get to play = love the game.

  • iForeman12 . (@iForeman12) reported

    An example of why this whole thing is ****** is I was recalling to my inn and game froze now I’ve been stuck in queue for over an hour because of your issues @playnewworld

  • silentgiant101 Bob (@silentgiant101) reported

    @geekypastimes @playnewworld Part of the problem is new players trying to join the major streamer servers. I had picked a low pop server, that @CouRageJD eventually picked and now has like 4 companies on, queue times can get ridiculous

  • erlexx Erlexx (@erlexx) reported

    @playnewworld First ever blue screen error after the new update. Few others have seen the same. Also the queue failing connection after 2-3 hours is absolutely terrible, please look into that.

  • KriticPanda KriticPanda (@KriticPanda) reported

    @playnewworld Also the evade ability from rapier aint working, using it before the attack lands still taking damage. Please fix this, makes rapier gameplay unbearable.

  • gurgelandre_ Andre Gurgel (@gurgelandre_) reported

    @playnewworld SA Server Kukku. DG lvl 25 full lagging, please do something.

  • 41225_Lev Dave (@41225_Lev) reported

    @Kyle97759534 @playnewworld Make sure you have your fps capped, regardless of how good your pc is. The game will just continue to use resources until GPU / CPU overheat and you black / bluescreen. I capped fps and havent had a crash since

  • Neijek Neijek (@Neijek) reported

    @playnewworld 4th night in a row, home at 19:00 CEST .. 1.1K IN queue ... Unforgivable. Let's get a move on a fix, this is the 3rd " low pop" server and 4rd night in a row i can't play due to long queues

  • PrinceManagarmr 🖤🐺Elise: Lunar Skjaldmær🌙👑 (@PrinceManagarmr) reported

    @Bauty28 @playnewworld Yup yup. This is happening on our server too. I think everything is about to turn to one side because of it. Level 40+ fighting high 20-mid 30s because they are abusing this. It's garbage and will ruin the game. Aion had game-breaking issues like this too...helped kill the game.

  • LoLTygress Tygress (@LoLTygress) reported

    .@playnewworld This "Fullscreen" thats NOT fullscreen but in fact BORDERLESS fullscreen is PISSING ME OFF, wanna fix it maybe? & make an ACTUAL FULLSCREEN OPTION!? CUZ everytime I get into a fight my mouse finds its way OFF screen clicking on fknWindows **** instead of the game!

  • alphaguy113 ThatAlphaGuy (@alphaguy113) reported

    @playnewworld is delayed chat a known issue? I've been battling with it since release. Messages are about 2min delayed for me.

  • MsCat731 S. Moody 🏳️‍🌈 (she/her) (@MsCat731) reported

    @GameRant @playnewworld Actually doesn’t work anymore. Amazon games sent out a hot fix so you have to confirm you’re still there every 10 mins

  • eevee_winters Eevee_WInters (@eevee_winters) reported

    I keep getting a connect error not authorized to use this client error on #NewWorldMMO @playnewworld What is going on. Anyone else having this issue? #NewWorld

  • BigusDikus3 BigusDikus (@BigusDikus3) reported

    @playnewworld Awesomely beautiful game but #ban sys is broken. Entire companies auto-banning enemies. I was banned this morning for my name.. after already changing it twice to meet filters and CoC..its just 2 made up words.. Plz fix this system. TOO STRICT & EZ TO ABUSE

  • RobAshmore3 Rob Ashmore (@RobAshmore3) reported from Chapin, South Carolina

    @JeffBezos @playnewworld Ever had an issue with the NSA? Talk about setbacks. You know who.

  • lowgains1 lowgains (@lowgains1) reported

    @playnewworld 5 hours in the queue - got kicked out with no error message... WHY?

  • beardphobia BeardPhobia (@beardphobia) reported

    @playnewworld Please, PLEASE!!!! Add a grace period when you disconnect. A minute or two. I just got disconnected due to a error while doing Amrine. "Server timed out while trying to describe the world". 2627 in queue... No more playing for me then... #NewWorld

  • ShayMeredith711 Shay Meredith (@ShayMeredith711) reported

    @playnewworld You should be embarrassed to have this problem. Minimum 6 hour queue to play with my friends.

  • EverythingLEAG5 EverythingLEAGUE (@EverythingLEAG5) reported

    @playnewworld tbh dont know how ******** u can defend this i have 50 hours in the game already and nearly 20 is queing like ffs man just get que error and finally got in early today and got fatal error .....

  • StillChanchi StillChanChi (@StillChanchi) reported

    Does anyone else have issues creating a message of the day for a company on @playnewworld? The hotkeys arent disabled when typing so hitting any of them closes out of the MOTD

  • rb_cymru Rich B 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@rb_cymru) reported

    @playnewworld "Failed to join login queue, please try again", when it went sub-500 from 1600 starting queue, havent been able to play since day after launch now for massive queues or errors and being bounced out in frustration, please sort this its incredibly frustrating now.

  • KisshuTheStein KisshuTheStein (@KisshuTheStein) reported

    @playnewworld wow... playin on server... lag detected... server connection lost reconnect... and now queue... FOR REAL?! what is this ****... that's totally dumb!

  • djdogbagaming Dogba (@djdogbagaming) reported

    @JeffBezos @playnewworld Fix the ******* queue times homie

  • pimzut Fridgelord (@pimzut) reported

    @playnewworld Hopefully you guys somewhere along the way add a working option to rejoin after a crash. every day i crash up to 1-3 times resulting in a new 2h+ queue

  • Senichiro_LP 🔥 Senichiro 🔥 (@Senichiro_LP) reported

    @playnewworld fix the only 2500 people in one server cap.... it isnt a mmorpg its just a rust server...

  • ricechrisbs Chris Bartlett (@ricechrisbs) reported

    @addohm_invest @JeffBezos @playnewworld A year old machine considered "excellent" would be what? I've had my 2070 super for 2 years now, and on low I'm pushing 200 fps. Fairly sure my machine would be considered excellent 2 years ago and I'm having absolutely no issues at all. Even ultra I'm getting 100+ fps outta town