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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Gingerdad
(@Gingerdad15) reported
@playnewworld trying to log in get put in a queue after a long wait get a error code come on all I want to do is play this masterpiece
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oversleep
(@oversleep110) reported
@playnewworld please fix the queue its buged i have been waiting 6hours to join i cant everything its rest back to 3000-4000 please
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Dzanan Gvozden
(@Dzanan) reported
@playnewworld You really need to get your EU servers straight. 3k+ queue times and somewhere in the middle you get an error and dropped out of the queue because there are too many requests. It's an MMORPG, not an RPG Amazon!
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Becky
(@Lazyyf0x) reported
@playnewworld @playnewworld babysitting a friends queue via discord stream which has disconnected with errors 6 times in less than 1 hour - each time either resetting his queue or holding his place... the same for another friend. what is going on?
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Geekbyte
(@GeekByteUK) reported
Gone again 3454. Almost an improvement! @playnewworld Shocking tbh, absolutely shocking I'd even suggest you don't give out 1,000's of free game keys to your BIG streamers as you are just compounding your own issues It's like giving free gas when you can't even start a car!
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ByNick
(@ByNickff) reported
@Bot_Ongest @playnewworld I decided not to play until all these problems were fixed, if I found out I waited a week to buy the game and thus I would get a discount
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moushn
(@moushn) reported
It was a great first day on @playnewworld Amazing experience, being there on the day one and experiencing the rush. Luckily I didn't have to wait long to log on for the first time, sub 100 people queue. And only a single disconnect through the day.
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ItsPara (ParagonDS)
(@ItsParaYT) reported
Imagine getting a sponsored stream by @playnewworld and it's just you sat in a queue for 6 hours, then for the game to crash and for you to be sent to the back of the queue. Imagine.
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JeanTVGaming
(@JeanTVgaming) reported
@playnewworld This is the third time time there is a Disconnect and back to queue number 1700 - 2500 and again 3500 you have to do better than this guys
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F IF
(@FIF23728558) reported
@playnewworld 30 plus hours q time I got to 1 in q and the a Error appeard and i got back to 100 q. Sad
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JayFromTheUK
(@JJBuckby) reported
@playnewworld Been trying to play since 10:30am BST been in the “Starting Area queue” every single time after an hour or so it has a connection lost error and forced me to re-queue this is getting beyond a joke now.
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yanai lipshitz
(@yanail) reported
@playnewworld I wish I could join...... but I'm queuing for almost 4 hours now. getting an error every 1000 people. big JOKE.
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Niklas
(@Fadeeaway) reported
@playnewworld and when I tog to 2k it disconnected again, new queue is 3113. Please fix your Queue problems so you do not loose your spot when this happens.
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Jack Donde 💙
(@JackDonde) reported
@Brava__ @forealziesXD @playnewworld The bad reviews are largely people bombing it for the issues every MMO has with day one server capacity
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James
(@Xire01) reported
@NugzCorner @playnewworld mate press ok, dont press play again, just leave it a few minutes after pressing ok on the error and it returns you to your position.
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Teixi
(@MasterTeixi) reported
@playnewworld Hey, i paid one year ago for the game you delayed more than 1 entire year to "fix". • It still has bugs • I can even see the code ingame due to bad programming • The login queues aren't normal Customers pay for a service, and that service HAS TO work properly
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ByNick
(@ByNickff) reported
@Fkayed_ @playnewworld I decided not to play until all these problems were fixed, if I found out I waited a week to buy the game and thus I would get a discount
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Tobias
(@Tobbsi88) reported
@playnewworld @dealer_monkey Playable for pc? second day for me that im trying to get in... que.... and then error and have to reque and then error... havnt even got to try it yet and my hours on steam is probably 10-15hours. I guess the refund is not happening now. so pay for game that we cant play. great
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Thomas Craft
(@TomJCraft) reported
@playnewworld fix ur game
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Dead6ixx
(@Dead6ixx) reported
@playnewworld @H2ONuSoul Stop trying to play on streamer servers problem solved. Your streamer doesn't give a **** to play with you at all.
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James
(@Xire01) reported
@got__dilf @playnewworld mate press ok, dont press play again, just leave it a few minutes after pressing ok on the error and it returns you to your position.
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Berki Ákos
(@falleons) reported
@geoffkeighley @playnewworld Login errors and ques! Good job amazon , i’ve spend already more than 9 hours just in the que! 🤬🤯
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Becky
(@Lazyyf0x) reported
@ElectusMusic @playnewworld myself & friends have tried both and unfortunately it's a gamble every time, earlier I got reset a couple times, and I also got my place in queue again a couple times, yesterday the same problem for 30 mins and i went from 700 to 35 so it's not actually guaranteed sadly
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Hussain Al-Ali
(@Alali79) reported
@playnewworld WTF I waited for 93 minutes waiting to enter and suddenly a technical error from the game gets me out of the queue
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jeffargy
(@jeffargy) reported
@DrLupo @playnewworld YouTube is trash. Can't even access your New World stream....ERROR!!!
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Bobby the Sixpacknot
(@urchyu) reported
@playnewworld 5th queue of >4K ppl, error again. It would be much less frustrating, if we would at least have a normal queue system, when you are not thrown to the very back by common error. I don't even think I will ever reach the end. Solutions for EU - you know the playerbase numbers right
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Jackal
(@RagingJackal) reported
@playnewworld Give the players a clear list of any restrictions in relation to the server transfer including if their is a limit. Id love to leave my queue hell server and go somewhere else for a week with my lvl 21 until you fix this mess but im not looking to be stuck away.
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Nostranska
(@nostranska) reported
@playnewworld @dealer_monkey FIX THE EU QUES
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Chris M. Calvert
(@cmscalvert) reported
@GastonSeas @playnewworld Did you report the error the game made, since you don't cheat?
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Corn Wolf
(@Corn_wolf) reported
.@playnewworld I think there are issues with Iroko server at least because I am stuck in the queue at the same number and then keep getting booted out due to an exception.