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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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TwystedKynd
(@KyndTwysted) reported
@playnewworld AGS: "Hey, we have to do things to fix the things." Angsty gamers: "WhY wOn'T tHeY fIx aNyTHiNg??!!!!?!11"
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FloydMurphy | New Album | New World MMO
(@TheFloydMurphy) reported
All of you #PlayNewWorld wittle babies crying about their first scheduled maintenance to DRASTICALLY fix a ton of bugs and server cap/connection rates seriously need to just leave the game. I took a vacation day to play and I'm not whining. I'm happy they are fixing things.
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Lino Durand
(@Durand_Lino) reported
@playnewworld Is there a fix for servers ? been waiting since launch to join my friends on chicomoztoc, playing a mmo alone ain't so fun
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Jargo
(@StephenBenoit) reported
@Kyakarot @playnewworld Get ******** over yourself. It's buy to play. It's not like you're paying a subscription for a service that's been disrupted.
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DjinnGSXR
(@DjinnGSXR) reported
@Kyakarot @playnewworld Quit your crying. You don't get tendies because they had to fix a server.
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DEBOVE Christopher
(@ChibiSash) reported
@Kyakarot @playnewworld Man... It's even in all MMO ToS... That's totally normal for an MMO to have downtime for maintenance and extended if there's a problem. If they communicate about it as they should, you won't get a refound, never...
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Levine Delviore
(@DelvioreL) reported
@playnewworld What about de Expedition LAG on Apsu? ITS IMPOSSIBLE TO DO ANYTHING. I hope this maintance fix it...
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Bonnie30101
(@Bonnie30101) reported
@That_Gamingdad @playnewworld People will complain about the bugs, then the time to fix the bugs. No winning really.
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Degentralizd🖖
(@Decentralizd) reported
@playnewworld @amazongames Not to mention it literally said 2 day ban but actually ended up being more like a 4 day ban... talk about a completely broken system. You literally just have to report the company that you go to war against 10-15 times and you win the war. Really solid work here guys.
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Musty Gorilla
(@Sweaty_Fat_Nerd) reported
@nuhbiwan @Neoopets @playnewworld You want a good service? You get maintenance. You lot are the same to ***** that x y z is bugged. How do you think that gets fixed lol.
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Ross Mesa
(@RossMesa) reported
@playnewworld The real problem is that it’s Wednesday, not Tuesday. We all know better than to take a Tuesday off of work to play a game because that’s patch day EVERYWHERE else.
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Jerry Peng
(@QQIAMCRYING) reported
@playnewworld I am ready for another maintenance extension. Is this update going to fix the error connection? timed out waiting for server to spawn player error
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Tones
(@PudimGostosoDLC) reported
@ShadyMunkae @playnewworld there are many bugs, but over time they will fix it! I guess!
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StringerBell
(@sStringer_Bell) reported
@Kyakarot @playnewworld If you really played mmo 15 years ago you would not be there crying for your broken toy, because this king of delays are happening almost every patch days in mmo gaming since 25 years
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WhiteDecay
(@WhiteDecayz) reported
@playnewworld Weird Question but Does this Twitch Intergration fix the Streamer Spotlight? or is that still being worked on for a later update
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xSEMPITERNAL012
(@xSEMPITERNAL012) reported
@playnewworld Please just implement a crash protection timer. No one wants to be in a game, get a game crash then have to sit a few hours to play again...
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Stinking Beaver
(@KnifeFightr) reported
@playnewworld it's like you watched 2 decades of mmo releases and thought "hey why dont we take all the common problems of launches like this and do them exactly the same!"
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Marcus Borg
(@MarcusBorg) reported
@Neoopets @playnewworld I have been in IT service management for over 30 years, and this constitutes a failed change implementation (change window exceeded). Patience or otherwise, it is not meeting basic industry standards, nor the professionalism expected of Tier 1 suppliers.
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Ray Ray
(@Rayski1988) reported
@Evolaya @playnewworld as if people have nothing else to do while the damn company fixes the issues those same people have been bitching about XD. i ****** hate the gaming community sometimes
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Galactic Knight
(@GalacticKnight9) reported
@playnewworld I appreciate you taking the time to fix bugs and other things. I am certainly excited to sign back in and eagerly await.
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Dusoe
(@Dusoe11) reported
@Nibashe @Cjams7 @playnewworld Naw man, they should put out a game and never have downtime to address issues and leave it as a day one game full of bugs that people can go and complain about on twitter. Compensation lmfaoooo what is wrong with people
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Ashley Rager
(@Ashley_Rager_) reported
@dabszy @playnewworld keep in mind that the employees had to be up and working at 3am their time. Early morning maintenance helps if there are any problems that arise, they have more time in the day, plus some employees coming in later to fix any later issues.
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vulpix
(@Vulpix_At_Alola) reported
@playnewworld there are ways to patch a game without taking the servers down. you have the biggest server infrastructure. you should be utilizing said servers instead of saving a buck.
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StringerBell
(@sStringer_Bell) reported
@Kyakarot @playnewworld If you really played mmo 15 years ago you would not be there crying for your broken toy, because this kind of delays are happening almost every patch days in mmo gaming since 25 years
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Scruffy
(@Scruffm8) reported
@JackusKJ @playnewworld And the fact that cut Aus off at 10pm. Which is like peak for us. But yes. Next time lets make sure the Americans are happy with everything that is going on before the rest of the world. Shouldn't be too much of a problem.
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Jerry Peng
(@QQIAMCRYING) reported
@playnewworld I am ready for another maintenance extension. Is this update going to fix the connection error? timed out waiting for the server to spawn player error
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Gabriel Duarte
(@gabrielduartemg) reported
@playnewworld What about the vga problem? @playnewworld
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Andrew Nolan
(@PapaPulse) reported
@0Christos0 @SpinetraxX @playnewworld Read forums, I don’t have time to deal with dumbasses today. For the record my server is fine, I have thr them dozens of times without issue
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Nieh
(@Equillium) reported
@playnewworld we support you but pls tell me you fixed the lag in dungeons for EU servers
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NekoSylvee
(@inkedsylveon) reported
@playnewworld ez fix make corrupted silver drop from EVERY portal at least 2-3 at least and not just the 5 man ones ALL OF THEM then you can work up the silver needed to make the corrupted shards and fragments instead of gambling on the group ones