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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (75%)
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Online Play (13%)
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Glitches (6%)
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Game Crash (6%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Kye johnson
(@Kyejohnson13) reported
@playnewworld Ye hades needs that restart. Most can't use the interact button and the queue itself keeps telling people it's having an error connecting to it.
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Albert69420
(@FreshTweetybird) reported
@Vissarion_aris @Kalideagarwaen @playnewworld then you all should because you are most likely going to have this problem everyday
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Sanjay
(@Sanjay921418) reported
@playnewworld Waiting from 3hr and can't login....
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Thyman 🏆
(@ThymanYouKnow) reported
@playnewworld Hades doesnt work. FIX IT
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m0rsi
(@m0rsi1) reported
@FullTrollingLoL @playnewworld its caused from your MSI Dragon Software...the LED thing...i have the issues since beta too
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Tinustag
(@Tinus_81) reported
@Kalideagarwaen @playnewworld 2 1/2 hours que and at position ~600 got a connection error and back at 2700, disconnected again. I'm glad with this maintenance hope they will scale up and fix this today like they did in the open beta.
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Akuqhi
(@AKFISHA) reported
@playnewworld fix lobby
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Lee
(@Ohm_Town) reported
@klaus993 @BlackboaTTV @playnewworld I'm talking about this current restart which is why I'm commenting on it, which indeed has certain servers excluded while people on said servers are also having issues. I made an observation, you turned it into a debate... move on chief.
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Luigizzor
(@Luigizzor) reported
@NoxieProxie @playnewworld You realize, that we all payed for it, and they had all the time in the world to do stress tests. They also had EXACT numbers of how many people bought their ****. Also we are talking about AMAZON, the largest cloud service provider in the F-ing world. This launch is a disgrace.
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Motcoeur
(@Motcoeuriz) reported
@playnewworld im lvl 15 but in lobby lvl 1 its lag ?
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K.J. Rocka
(@W1ckedS1) reported
@playnewworld Same problems as all your beta tests and as expected nothing happened, pushing release date back to make it look like you're going to change things, while you only did it to stop the massive refunds going on during beta, making ppl wait another month for nothing except greed.
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Lisa_Moonless
(@LisaMoonless) reported
@playnewworld Server up, character gone, haver to w8 for character to show before play button aviable. I get into quee, get error. Back to character gone. You made the quee 10000 times worser than what it was. thanks.
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Voyageur
(@sickdegen) reported
@playnewworld Dota + couter strike have almost 2 milions palyers a t same time and they have 0 problem to log and play. You have 10 times less players znd u still stuck.
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tj81
(@tj8106) reported
@Nevenuu @playnewworld Same for Hades. I relished to try and fix it and now I’m stuck in a queue that isn’t going down. Feelsbad.
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ZEN #Lv
(@NotZenns) reported
@playnewworld can you fix your ******* game I’ve been trying to play since 7am WTF are you doing at this point I just want my money back so I can get a game I can actually play
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John Tackman
(@jotack) reported
@playnewworld everything was fine until restart, now cant log in again xD ( too many server requests error every time play button comes back up )
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Tobias Menzel
(@BonekitDEV) reported
@playnewworld My place on the queue jumped from 7200 to 11152 on Ravenal. I hope the server restart will fix this issues.
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Just a Boy
(@want2bbtter) reported
@playnewworld thank you for such a great experience when I was 30 in queing and after an error can't even press a button "Play" <3
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amoleka
(@amolek43) reported
@Death_Displayer @playnewworld Dm @legittool ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.
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CeeJayLive
(@CeeJayLive1) reported
@playnewworld Please sort the looting issue, expand capacity in larger servers and then just let it run man... I'm tryna play between work calls here -_-
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Rubby Man
(@rubby_man) reported
@DanielDVvis @playnewworld Yep, I've had the same problem but it was fixed after few minutes
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Andrew
(@ZarszGaming) reported
@tohruthelight @playnewworld This was fairly quickly attributed to a nvidia issue not a new world issue. The tiniest amount of research would have told you that.
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Julyan Melzer
(@julyan_melzer) reported
@KSIxMitsuki @Brownie1702 @playnewworld No. U don't. If all of you would start regularly on the US servers you wouldn't have this issues. And now you do: just take an other name ffs.
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Demir2k
(@Demir02k) reported
@radaway @playnewworld we did, we just never had the issue of having every other region invade our servers on launch day, because theirs arent up. region lock saved us.
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Shaun Carney
(@Pillow_Power18) reported
Hey @playnewworld will i have to run across the map to start in the same area as my friends tonight. Or is there a fix for starting on the same beach?
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weary of the prophets
(@Mysticalpigeon) reported
@Leotas_ @playnewworld We hate you! Jk, I’ve gone from 8k to 5k in queue to disconnect to 2900 in queue to now being told the servers will be reset😭😭😭
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Numlefar
(@ZippyTehZip) reported
@playnewworld Game is freezing for me after equipping rations in the tutorial. No error message, have to force shut down the game.
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emiloujess
(@emiloujess) reported
@playnewworld Okay, what on earth is going on? My characters keep disappearing and reappeing on the login screen and I can't login when they are there...
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Tamuir
(@tamuir) reported
@playnewworld but Queue times sigh it was 2200>1000 then unexpected maintenance then back to 150 > Unable to login > back to 1300 Queue again.... what a **** start.... 3+ beta's and still these stupid issues... like seriously did you guys sleep through 3x beta?
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KSIxMitsuki
(@KSIxMitsuki) reported
@julyan_melzer @Brownie1702 @playnewworld We don’t have an issue tho? Eu servers do? And we want our names lol sucks to suck I guess