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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Dikaiosune
(@Dikaiosune5) reported
@playnewworld can you add a brief timer / amnesty period so that people who crash out of the game aren’t put at the back of the queue? Waiting two hours to get in then crashing and being put in a 3 hour queue is the worst.
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darkphan
(@darkphanlp) reported
First world problem. You are tired but you don't want to go to bed because you made it past the @playnewworld server queue mini boss.
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Schuyler Dunn
(@W3llDunn) reported
@playnewworld can’t log in due to spawn timeout error. Any news about this?
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Bonfyre
(@bonfyre_) reported
@playnewworld my brother cannot create a character in the server we play in. WHY would you lock our server??? There are no players in the queue and now we cannot play together... Server Dazakh AU... please resolve this issue!
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FATE :)
(@FATE4k) reported
@playnewworld @RosiereMatthew @JeffBezos This doesn't touch on the optimization though... the only thing support has said is to stop playing the game until a permanent fix is released, and we have no idea when that's even coming
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Ryan
(@Voldrox1) reported
@playnewworld It feels like if someone were to take a breath in a way that someone felt targeted by it, the @playnewworld report system team would have their finger on the ban button in a millisecond. Respects to you guys for addressing queue improvements with 1 week ETA, but fix the reports.
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Admiral Crow
(@CrowAdmiral) reported
@playnewworld Appreciate the hard work you guys are putting in, but after two years of beta, I didn't expect this many issues during a launch...
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Shawn Fennessey
(@NecroscopeV) reported
@playnewworld @AsianGirafffe Twice yesterday I got this same Lag Detected error and got booted from the game and back into the queue. Both times was in a major city, and my internet was fine. Is there a way to implement a "If you rejoin the game within x amount of minutes skip the queue"? This would fix it.
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dog
(@Ddog99x) reported
@playnewworld Lag Detected and stuck, no way to even play the game. Is this close to being solved or even being work on?
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Kal2k
(@WoodyJJ74) reported
@TheBubba @playnewworld I sat in a Queue for over and hour and a 1/2 only to get to position #1 and have it error and send me to the back of the Que @ 977. I'm done with this game for now. Plenty other games out there that don't have these issues.
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Shawn Fennessey
(@NecroscopeV) reported
@Litvan @mgrider2 @playnewworld This so much!!! I got booted twice yesterday with Lag Detected, but my internet was fine, back into a 800+ queue I went after immediately trying to get back in.
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XxArisxX_
(@x_arisx) reported
@playnewworld Im unable to deny company invites because im the govenor of my own, no matter what button i click it gives me the same error message of "make someone else govenor to join another company". Typing the MoTD for the company page also triggers the pvp hotkey aswell and is annoying.
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Brendon Andrews
(@VenomB1) reported
@playnewworld Any word on errors while in queue? Second night in a row I got kicked out of the queue with error "Failed to join login queue. Please try again." after waiting for over 3 hours. Server falias.
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Tom Sheppard - Prismatic Studios
(@TomShepNZ) reported
@playnewworld It seems like a few other servers in Australia had the same problem! Is this something you have been able to look into?
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Josh
(@JoshEiler) reported
@xander_braley @playnewworld Bro idek lol. Ended up reinstalling the game and it fixed all my problems.
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Ryulightorb
(@Ryulightorb) reported
@LemmyBravo @playnewworld then they need to fix the queues first. Even without wall runners there are going to be long queues especially in Australia where all servers go up to 700+ queues in the afternoon. The only way to play this game in the afternoon is to wallrun its stupid.
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Vashtiian
(@Vashtiian) reported
@playnewworld Can you guys fix your issues so my graphics card doesn't possibly die so I can play the game 😞. Please and thanks! Really want to play, but not risking the GPU. #NewWorld #Amazongames
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Ari
(@nzsonleo) reported
@TheBubba @playnewworld In all seriousness you have no patience. Were you there when it took battlefield 4 an entire year to fix their rubber banding issue? Were you there for every path of exile expansion where players couldn't even get to queue for days. What about WoW? an entire day offline.
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BigNTastyMJ🐺
(@Bigntastymj) reported
@playnewworld PLEASE FIX THE FAST TRAVEL BUG.
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Sui
(@suipikapii) reported
@playnewworld Need to fix depths expedition, causing people to crash and wait in que. happened to many company members.
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Arod40
(@arod4012) reported
Holy **** the @playnewworld dungeon lag is bad and I mean bad.
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Andy • Comp Sci Student
(@AndyTamburino) reported
@playnewworld fix your QUE. give me the option to transfer off I’m 59 hours in I’m not making a new char
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Jon Bronson
(@R4YVEN_) reported
@playnewworld It's a fair attempt to solve the issue but I feel a short sighted one. What should be worked on, and under Amazon is doable, is increase server size by at least 500. The world is massive. It can sustain more players. Then there's not a need for exclusionary "features".
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SABER
(@ItsSABER_) reported
@madmidder @playnewworld @Darkheartedlife yes but dealing with all current issues delays said roadmap so I think they rather have a accurate one than one to just please players
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Juan C Grayeb
(@JGrayebP) reported
@SerSeaBass @playnewworld @LemmyBravo The problem is identifying that afk player, the thing is their still moving so they are not classified as afk.
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oWhiteops
(@oWhiteops) reported
@MJColeman_3394 @St3v3w4it3 @playnewworld Sounds like a you problem
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joshgav
(@jgavlock) reported
@playnewworld Sit in 5 hour queue, receive queue error, get put back to 1700 in queue from 200. The entire New World experience so far. Joke.
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Lach
(@L_A_C_E_S) reported
@R4YVEN_ @playnewworld To be honest dude, that's just too bad for you. Character transfers are the way to fix this problem.
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WeirdUncleOutkast
(@WUOutkast) reported
@CrowAdmiral @WheaT0ast @playnewworld Mining is the only thing that I feel like struggles. I have no issues with anything else. They should just shorten the timers. But also, you want the resource to have demand for the marketplace
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Coleman
(@MJColeman_3394) reported
@oWhiteops @St3v3w4it3 @playnewworld Nope, sounds like a new player problem. Which, within a week of launch, is a New World problem.