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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Cluecy
(@Cluecy) reported
@playnewworld What is the update on fixing the lag in dungeons? Its been unplayable for 3 days now and no one can progress
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SniperDamian
(@sniperdamianxbo) reported
@amazongames the de-sync issues in @playnewworld expeditions (like Amerine) are making these areas unplayable. We can't kill what we can't hit and our healers can't even heal us because they can't target us, taking dmg from invisible enemies. PLZ fix this #NewWorldMMO #amazon
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Marious2099
(@Marious2099) reported
@WhoaFlyingChair @playnewworld and add servers with a 1500 soft cap 2k hard cap so people from the different servers can join their friends in parties that would be like what 15 servers for the Valhalla cluster would cut lag and queue but still not a perfect resolution
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Father615
(@father615) reported
Well I ran into the infamous login queue on New World. Uh, did my server suddenly get popular? Went from never seeing the queue to starting at position 500+ ?!!?!! @playnewworld
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Tim Lentz
(@BucketCodes) reported
@playnewworld Login loop when going to war. Seriously?
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akmidpopadom
(@akmidpopadom) reported
@Fextralife @playnewworld Could the armine desync issue be communicated to the community. It seems to be getting swept under the rug. It’s fairly game breaking.
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Midnight Victoria
(@MidnightVict) reported
@Icywind12 @playnewworld oooh yeah. I heard there was issues with the 3000 series
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Junior Benincasa
(@JrBenincasa) reported
@playnewworld please, take a look at Kukku server, we can't do dungeons because have a tons o lag there, and it's just happen in dgs...
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SΞΠSΞΙ
(@Senseixy) reported
@playnewworld How about we fix this invasion stuff where there is not enough people for it and now our hard work has to get downgraded.
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SWE_Motorizer
(@SWE_Motorizer) reported
@akmidpopadom @Fextralife @playnewworld They have gone quiet about issues. Same with lag detected. They just retweet people kissing their asses.
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Ryan
(@Voldrox1) reported
you know theres a moderation problem with @playnewworld when naming a company "Chick-Fil-A" gets banned because of the work chick. like seriously, how bad must the report team be feeling to be doing stuff like that, this is a rated T game ffs.
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Ty DeMuth
(@t_demuth) reported
@playnewworld are servers down? Just downloaded and won’t let me connect, says refreshed credentials already expired. Let me know, thanks!
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ken nunn
(@kennunn7) reported
@A_eilbeck @playnewworld Might not have thar problem since China banned it because girls don't look like girls and men don't look like nen
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‘STRO
(@ItsAstroGG) reported
@ConnorJGump @playnewworld Sounds like a server problem for your world bro. Works just fine in my world
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TheChrisBGamer
(@TheChrisBGamer) reported
@playnewworld Can't progress story because Amrine is broken and won't let anyone in
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Aidan
(@CitizenAidan) reported
@playnewworld fix the amrine dungeon entrance. People are wasting their keys and having to just log out and rejoin queue to join another group.
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Eugene Williams
(@Bamm681) reported
@playnewworld Why not fix the log in server issues
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Marious2099
(@Marious2099) reported
@WhoaFlyingChair @playnewworld then you have the problem of people complaining about lag from too many people in a server it may be costly but they could do world server clusters by how many characters have been created on servers and split each world area like Valhalla had what 35k people in queue on launch
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TwoPumpStump
(@Stump94408138) reported
Overseer Zane quest is broken. 30 people waiting in the Cavern for almost 30 minutes and he still hasn’t spawned. They said they reduced the spawn time from 15 minutes to 6.. I call cap. @playnewworld
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TheChrisBGamer
(@TheChrisBGamer) reported
@KatContii @playnewworld Can't progress story because Amrine is broken and won't let anyone in
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Weatt
(@Weatt0) reported
@playnewworld What are you planning to do about the bot farm problems? We can't join any servers due to the massive amount of bot farms. There's hundreds on eveyr single server it's ruining the game
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Diego :)
(@ohmoifps) reported
@Gothalion @playnewworld let me play the game, lost 30 hours on a character because of lag detected bug, cant move the character anymore
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Phil Collins
(@OlPhilCollins) reported
@playnewworld how do we avoid "lag detected" and back in queue? internet didn't skip a beat at my location, 2-3ms accessibility throughout the incident. please advise.
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Hapa_Fodder
(@HapaFodder) reported
@playnewworld ever do server resets? There have been more & more & MORE glitches & crashes in the last couple days. Nothing more "fun & engaging" than trying to play through a long story mission all evening only to have the game lock up & crash & then be stuck in queue... #PLEASE
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𝐖𝐫𝐞𝐭𝐜𝐡𝐞𝐝𝐑𝐢𝐭𝐮𝐚𝐥
(@WretchedRitual) reported
@playnewworld game is unplayable for me. No reason but starting around 11 today I'm just rubber banding everywhere and my abilities won't go off without a 2sec delay. Got off took a break and waited for a 400 person queue just for it to still be a problem. Help
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Dolbec
(@Dolbxc) reported
@primegaming @playnewworld new world is a broken game with a load of bug they ban you for no reason
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Erick
(@allegeto) reported
@playnewworld how can I fix connecting to server bug. I was getting into war then kept getting loading screens died in a settlement and I decided to relog in and now I cant connect the war is going on right now should I wait after its done?
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Marious2099
(@Marious2099) reported
@WhoaFlyingChair @playnewworld and add servers with a 1500 soft cap 2k hard cap so people from the different servers can join their friends in parties that would be like what 25 servers for the Valhalla cluster would cut lag and queue but still not a perfect resolution
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MrAmbassador91
(@MrAmbassador91) reported
Picked a low pop US East server and still can’t get in on @playnewworld just keep getting “Timed put while waiting for spawn” error feelsbadman
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Zeremias
(@ZeremiasS) reported
this dungeon lag is just ridiculous the game has been out for a week already. DO SOMETHING! @playnewworld