New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 12/13/2025 10:30

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • CookeeIVIoNstER 🥛 CookeeIVIoNstER 🍪 (@CookeeIVIoNstER) reported

    @Ky_Million @pauljc26 @playnewworld Right, IF that solved the problem and we don't run into the same issue. And exactly, 2 days is a blip in time of an MMO, which is why my point to have to grind back up for a THIRD time, within that time, is utterly ridiculous. The beta should be the only aspect that wipes prog.

  • Manacaym Zach (@Manacaym) reported

    @playnewworld More servers wont fix this issues! stop adding more servers you'll have to merge to high pop servers and run into this issue again!

  • danielkkkkj 〰️ (@danielkkkkj) reported

    @playnewworld 2 days without being able to finish the amrine excavation is disgusting but I still love u guys (br server KIGAL, pls fix it)

  • typeeng typeeng (@typeeng) reported

    @playnewworld Sick, just fix the queue times and we are set. *firm handshakes to the devs*.

  • BirchEzekiel Ezekiel Birch (@BirchEzekiel) reported

    @Warmast44200762 @playnewworld I was reading another post that this is the plan but if they allow everyone to transfer, it will overload the new servers and have the same problem. They need to find a balance before they can allow people to transfer around.

  • simplify204 simplify20 (@simplify204) reported

    @playnewworld Overall loving you world few bugs that need to be fixed Get to Q. fix The wait long to get in

  • Lyrcmck Jon (@Lyrcmck) reported

    @playnewworld Server capacity is the issue

  • KovakZero Kovak (@KovakZero) reported

    @playnewworld Oh ****! I made it in after a 2 hour wait(random disconnect after 45 minutes. Never "lost connection" with anything else that was running). Good thing too! Not like I'm laying down to sleep for work in the morning. @outriders #refund @BlessUnleashed

  • flappySFC Flappyzinhoˢᶠᶜ (@flappySFC) reported

    @playnewworld Fix first dungeon on naraka, please !!!

  • CCBigD BigDaddyC (@CCBigD) reported

    @Nullsan_NA @playnewworld What are the errors you are having? Genuinely curious.

  • JerecSuron Jerec Suron (@JerecSuron) reported

    Hey @playnewworld I really love the game, but really wish you'd address the queue problem. on a server with my friends but when they can't even login because 2000 player queue. I don't think "more" server is really the solution. We work so hard to pick the one we are on.

  • ryan_mack13 Ryan (@ryan_mack13) reported

    @playnewworld I just waited in queue for 3 and a half hours just to get a failed to login error. Let me switch servers ASAP

  • Valkan_Gaming ValkanGaming (@Valkan_Gaming) reported

    @playnewworld that not fix the issue at all. im playing on tuma server, we have no Q at all until some trash streamer join the server and now i have been trying to play for 8 hours. and when the Q go to 0 the server kick me and Q again. no way to refound the game...

  • smooothoperata_ SMOOOTH ⚜️ (@smooothoperata_) reported

    @playnewworld Y’all they have to solve one problem at a time. The long ques are the bigger issue

  • lordsazoh 𝖏𝖕 (@lordsazoh) reported

    @playnewworld Pls, fix the dungeon's on server SA

  • Treej720 Treej (@Treej720) reported

    @Narghash @playnewworld Are you still having this issue?

  • Nullsan_NA Nullsan (@Nullsan_NA) reported

    @playnewworld Fix the errors crashing our GPUs so we can play without worry.

  • Rhodes_Corpus 👽 Rhodes 👽 (@Rhodes_Corpus) reported

    @playnewworld No one cares, fix the current servers or start letting people transfer to different server

  • Zavok11 Zavok1 (@Zavok11) reported

    @playnewworld Fix SA Servers :(

  • trespasser543 BongoDuck (@trespasser543) reported

    @PhillyPTV @playnewworld We have to look at what the engine can actually handle. The lag with stuff like that would just make playing Less fun. They are load testing right now trying to see what the upper end of population cap it can handle

  • cauapicetti Cαuã Picєtti (@cauapicetti) reported

    @playnewworld I'm getting fatal error everytime i try to log in. I wait in queue and when i try to get in, it happens.

  • HeadNinja1nChar TheIncredibleMelinatedChef (@HeadNinja1nChar) reported

    @playnewworld Fix your ****

  • benjamnzp Benja Muñoz (@benjamnzp) reported

    @playnewworld Fix Amrine bug in SA pls

  • Dalightnin YaBoiLight (@Dalightnin) reported

    @playnewworld Server NA East Nunne Chaha The first expedition is glitched and is not synced, we cannot finish the dungeon due to this issue, also we are given God mode upon leaving said dungeon!! Please put us in an emergency maintenance and fix this issue!!!!

  • roylance_brock brock (@roylance_brock) reported

    @playnewworld Is it possible to let characters be fluid between servers until the issue is fixed? Just a temporary fix...

  • StrykeLightning StrykeLightning (@StrykeLightning) reported

    @playnewworld The issue is your adding new worlds but no one is going to them. I've been trying to get into the server I started in. But no one wants to start over. It's been 8 hours. Can't even get in. Adding new servers isn't helping

  • boldtinohio Erich Boldt Jr (@boldtinohio) reported

    @playnewworld @playnewworld Am I supposed to start a third Character just to play? I mean seriously? I understand the issues with game launch but I have been in queue for 5 hours.

  • MishArcadia Mish (@MishArcadia) reported

    @playnewworld I would like to play new world but I’ve been in a login queue for over 5 hours. Maybe I’ll try again tomorrow.

  • vankellyn [ El VanKe ] (@vankellyn) reported

    @playnewworld Why do they create a game that cannot be played? Give me back my money! You spend hours waiting in line to be kicked out to the minute and wait again at position 2500 for 4500 to disconnect, since only 2000 are playing at the same time. EXPAND THE SERVERS !!

  • mtteux_ Matthew (@mtteux_) reported

    @playnewworld SA server need a fix in dungeons lvl 25!!