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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Vasku
(@vaskumer) reported
@FATE4k @escape1979uk @playnewworld Mine its not EVGA, 2080 had 0 problems for 2 years, so yeah, its not a EVGA problem only
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PadorianPlays
(@PadorianP) reported
@AriochGS @playnewworld That is something nice to hear and might be a option :D I would not have asked the question IF I would not have trouble up ahead :D
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AesmaTV
(@AesmaTV) reported
@GJfletcher112 @playnewworld well they are allowing server transfers soon so that should hopefully fix the issue
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Adam Ray
(@adammdray) reported
@playnewworld FIX OUR SERVER
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Fletch 🏴
(@GJfletcher112) reported
@AesmaTV @playnewworld The issue is, when you pick a server, your stuck with it. The character, at the moment, is bound to that server.
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🇬🇧 Sleepyjoegaming🖱️Twitch🖱
(@sleepyjoegaming) reported
@playnewworld I disconnected and now I’m back in a queue but I was playing . Is there a fix or every time there’s a internet issue I have to queue for two hours again
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G5| Playing New World
(@LikeAGFive_) reported
@WheaT0ast @playnewworld Only issue I see with mobs are bosses/elite bosses that have a slow respawn time
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Zaie
(@ZaieWiix) reported
@playnewworld do something for crash because i was 1000 in Q at 7am i wait 9 hours to be in, 4am in game i played 40min game just freeze and nothing i had to alt+f4 to exit and now im 3000 in Q it's just annoying we need free relog for ppl who crashed
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Zaie
(@ZaieWiix) reported
@playnewworld do something for crash because i was 1000 in Q at 7am i wait 9 hours to be in, 4am in game i played 40min grame just freeze and nothing i had to alt+f4 to exit and now im 3000 in Q it's just annoying we need free relog for ppl who crashed
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※Genghiskron // Nick
(@kicknahan545) reported
@MindBlowJoe @playnewworld I think it's more of providing appropriate an in-game experience with minimal issues regarding increasing server caps and having more players per server. That's why there was like a list of 30 servers just for NA East and every region. Server transfers are coming.
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Zaie
(@ZaieWiix) reported
@playnewworld do something for crash because i was 1000 in Q at 7am i wait 9 hours to be in, 4pm im in game i played 40min game just freeze and nothing i had to alt+f4 to exit and now im 3000 in Q it's just annoying we need free relog for ppl who crashed
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Shawn M
(@Shawn_Moorhouse) reported
@playnewworld Does anyone else experience comp freezes every 5 mins or so? The game and my computer will freeze, but the sound still plays. Tried many things to fix this issue.. game is unplayable for me. :(
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Voltagewindz
(@Voltagewindz) reported
@playnewworld is there anyway you can develop a way to save a spot in que for a short time after a fatal error.... legit just sat in a 500 got in was questing and crashed with fatal error <I reported bug on client> and now I'm in a 605 que again.. Please fix it :(
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Rohw
(@RohXstar) reported
@playnewworld 4hours in the queue and a message error! WTF? I paid this game i don't want to create a new player on a new server i just want to play with my friend and continue the game...
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대니
(@yNdG0D) reported
@playnewworld I've been trying to join a server for 5 hours but I keep getting kicked out of the queue, this is just stupid... fix your game ffs
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AJ
(@Gamerzilla666) reported
@BriceClary @playnewworld You spent what, a day on said character? Did you not plan on having more than one toon at some point? You're really cheating yourself by waiting for the fix. I didn't want to server hop either but I made all of my experience back on another fast than the first.
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DKohn
(@KohnNotCone) reported
@playnewworld My son, had his character changed to another server without him doing it? Has this been an issue? Now he is on a different server than who he was playing with.
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ShaxArc
(@SL_Shax) reported
@GIGABYTE_DE hello guys , yesterday as i was playing @playnewworld on my @GIGABYTEUSA 3090 GAMING OC gpu ,my screen went black while my fans went to 100% and i know that this has been a problem for a lot of people on gigabyte gpus after the game released. what should i do next?
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Bones481
(@Bones0481) reported
@Games4Kickz @playnewworld I think im gonna wait for some patches/improvements before i jump in. The main reason though is the 3080/3090 issues. They aren't overwhelmingly reported problems but enough for me to wait for a guaranteed fix to the problem.
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Alerion Playz
(@AlerionP) reported
@playnewworld I will once the queue time issue is fixed.
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Who am I?
(@iammuppetman) reported
@playnewworld How long os Fae server down for please? no mention on the forums page. Thanks :)
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Evenglare
(@Evenglare) reported
@playnewworld Weird I’ve been playing the past few days never had a queue. Wasn’t aware it was a problem. Lucky me I guess
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Claudio bastian
(@Claudiobastia13) reported
Please could you solve this error, it happens to me like 4 times a day and I have to eat cola again the situation bores me a little, uninstall all the Programs to control the RB, applications of other games and it keeps happening and I have seen it in several forums @playnewworld
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Mark Drake
(@themarkdrake) reported
@playnewworld (This tweet was sarcasm. This is a pointless ticket in your JIRA system. You have serious prioritization issues. This resolves nothing for your customer base trying to play.)
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Copperbeardy
(@copperbeardy) reported
@Greg__Holmes @playnewworld it is ridiculous, feels like there is a lot of stuff in-game that should have been thought through better. part of the problem I think is everyone want to be on the servers with large streamers since the game has a lot of interconnectivity with twitch
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shayna
(@shxynah) reported
@OnepegMG @playnewworld 2/2 Also, if you are in queue and you disconnect from the queue it should give you an error message, click okay. And then just wait a minute and it will throw you back in where you were before the error instead of you joining the back of the line.
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Tarafsız taraftar
(@MuhsinYRAP) reported
@playnewworld only if there wasn't any queue!!!!!!! I was peacefully playing my game and then bam, you are not authorized to play error. Now I have to wait for 6 hours to get into a game I paid for. Amazing.
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Icekittyvr
(@icekittyvr) reported
@playnewworld well i whould play it if it was not que and i got crash alot so fun game pliz do somthing about it but the game is Amazing and i love it just small issus
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Z3R0
(@Z3R0_games) reported
@Cup_of_Joe904 @playnewworld They have multiple tweets talking about what they are working on to fix stuff it doesn't take 5 min
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Ollie 🐝🇮🇪 #HIVESZN
(@OllieTheKuma) reported
@scchristopher77 @Kephrii @playnewworld It's literally the same issue the xbox360 had back in the day with the red ring. Using the wrong solder or something right?