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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (92%)
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Glitches (8%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Galvan
(@robdavidg1375) reported
@MarcelvMartins @Jamenoodle @playnewworld I was around 140-160 ping from the philippines. it was no problem at all. didnt feel any lag or spikes or anything like that.
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Jack Jones - 杰克·琼斯
(@Jack_J0n3s) reported
@playnewworld Are you guys ready for "My GAME CRASHED", "I'm in a queue, fix your game", "DEAD GAME"? Should be a fun week next week 😜
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Simon
(@Aquatechnumbers) reported
@RVDBOii @Wrath253 @playnewworld Amazon's game streaming service
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MrDaDoomguiin🔫🐧
(@MrDaPenguiin) reported
@MattyNiceTV @playnewworld better hope it dont get delayed...or server issues....ive had this happen with wow...i was sad
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Kk0ry
(@korydeannoble) reported
well just got news ill be going back to my 60 plus hour work weeks right as @playnewworld launches kinda heart broken because i had so many plans for launch
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Jesse Connors
(@Protomau5) reported
@delima_hc @playnewworld Imagine thinking too many servers for a highly anticipated game is a problem. Merging servers is easy if necessary. Losing people’s interest to hours of queue time on launch is not a good thing. First video game?
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Rolo Kipp 🙃
(@rolokipp) reported
@TheMadRambo @JoshoFett @playnewworld While I do consider this low-hanging fruit, I fully recognize Amazon doubtlessly considers camp-spam to be a low-priority problem I think it *should* be a bit higher priority, as anything that annoys new players has a larger/longer down-stream cooling effect on player base IMO
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Endetium
(@Endetium1) reported
@playnewworld So whats with the middle finger to everyone outside of US, UK, FR and GER? And don't spout some BS about legal issues.
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Zach🏀🎧🎮
(@easyzach_) reported
I’m perfectly okay admitting I have a problem and I want to play @playnewworld and nothing else Sept 28th hurry please
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ken nunn
(@kennunn7) reported
@DeadLaced @playnewworld Because it gives them the slow period of week to fix any problems
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HumiD
(@Playsmilewin) reported
@DeadLaced @playnewworld Because on Monday they have time to finetune everything before release next day. And like many projects, you want to avoid release on Friday, because is something hapens, next days are weekend and there is nobody to solve the problem. That is why Tuesday is always the best day.
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SheepDenTV
(@SheepDenTV) reported
Don't get me wrong, I love Fallout but #Fallout76 has become, eh, again...like eh, why do I still play a game that is broken half the time...meh, I'm at work seeing some of y'all's tweets and it's gotten me more excited @playnewworld is releasing in less than a week 🙃
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ToneVR
(@ToneVR_) reported
@PsaturnHigh @playnewworld Never had a single issue with GPU or CPU.
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KRNG orohdeo 🏍
(@orohdeo) reported
Yes I have a countdown on my phone for the @playnewworld release. I see no problem with that
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JakeeY
(@JakeeYeXe) reported
@easywithizzy @playnewworld thats life. EU Rich ******* and Turkey money issues... im sorry for you. But i know some people how wanna buy it ;)
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Birphon
(@birphon) reported
@DeadLaced @playnewworld it's so they have the rest of the weekday to push and hot fixed instead of releasing on a weekend and having bugs over the weekend they can't fix cause not at work
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JoshoFett
(@JoshoFett) reported
@TheMadRambo @playnewworld We would also run into the problem of there being no more use for camps as well.
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StarhawkRanger 💚💙
(@StarhawkRanger) reported
@playnewworld Where are the servers actually located?? This isn't really a log in and make a company later type of thing, as you well know. I live West but want to play with friends East. Is there going to be connection problems doing that?
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-=R.R.G.S=-
(@CloudStrife465) reported
@whatameowful_ @playnewworld becareful with that game i dont know if they did any updates to it to fix the gpu issue that was happening alot of peoples gpus would die but im hoping they have fixed that issue but what i learned was that some of the gpu's had a soldering issue
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Moerighan - ♡•|Moemento Moeri|•♡
(@moerighan) reported
If something is stopping you playing @playnewworld let me tell you something, 85% of my game play during beta was fishing. I hate fishing more than anything in real life. If that doesn't get you curious idk, that seems like a you problem. #NewWorldMMO #newworldhype
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Dylan Andrews
(@Dyyrin) reported
@DeadLaced @playnewworld Allows everyone to be there and have the full team there to fix things. If you release one Friday you either make the whole team work the weekend or have a skeleton crew.
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Mike Sutter
(@mike_kre) reported
@Scoutzknifez @DefogoPlayOn @playnewworld Really, when. I didn't have any noticeable problems but should probably get the update.
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Ornil 🐉 End(walker) Of Dragons
(@Ornil_) reported
@DeadLaced @playnewworld Games more often than not release on Tuesdays (especially live service/MMOs) so that any bugs that are found immediately at launch, can be fixed before the weekend when the majority of players would play. This is why Tuesday is patch day as well for these games.
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theSINGLOT
(@theSINGLOT) reported
@playnewworld Do you know if those of us who have reserved the game on amazon will also enjoy this advantage, or will we have to wait all day on the 28th to receive the key by mail? We already had problems with the Alpha.
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FateFromFiction
(@FateFromFiction) reported
@JD_Nasty @playnewworld You can still play on west. I just played on an east server last and it was terrible. The server I was on might have just been the problem.
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Javi
(@pisaverdes) reported
@Kryptix8 @playnewworld @Sifercifer Probably Berlín or something like that, in beta i played (from Spain) and there wasn't lag
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MOPTEC
(@moptectv) reported
Having trouble deciding what I want to start leveling in @playnewworld when it launches! Rapier will be used in every build. So it's the secondary I can't figure out. Do I roll a; Musket, Ice Gauntlet, Fire Staff, Hatchet, or the Spear for my 1st 2 weapon masteries!? #decisions
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B Я I A T H U S
(@briathus) reported
@LoreseekersCast @playnewworld To fix it, Factions should have a parallel storyline in the quests. I'm not talking about the gear progression storyline. I'm talking about a storyline that creates involvement with the Faction itself. Why go to war and die by my faction? Why do this for the Faction A, B, or C?
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Rodrigo Fonseca Yamaoto Yoshida
(@RodrigoYamaoto) reported
@playnewworld I have a question, will be possible to change the server? Because i current live in Brazil, but in the end of these year i'll go to Portugal. Or i won't have problems with ping if i play Brazil servers
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SmoKE
(@_Sm0k3y) reported
@playnewworld I might refund the game if it's not playable at these high pings. I had lot of lag during open and closed beta. I am really disappointed