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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Katt Farrell
(@KattFarrell) reported
@playnewworld Please fix hatchet bug Outpost rush and wars are unplayable :(
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John Wylie // ivoryjohn
(@johnwylie) reported
@heathers5_0 @EagleGarrett @playnewworld I was gonna say. I would 100% be down to restart on a fresh server...I love this game, the grind to 60 was super fun for me. And to grind it again on a not-broken server would be even better.
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JMO
(@theRealJMOshow) reported
@Azerox050 @playnewworld They already said they have a plan to fix the economy but it's coming in a later update
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Snâte
(@bhmigliaccio) reported
@playnewworld AH still broken. Fix your game Amazon.
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Joakim Ström
(@Jockelino_) reported
@playnewworld U better fix magic spells soon you retards!! i'm not ok with paying for anything this broken. FFS how stupid are you really?? 2 in 5 cast actually hits target, you must be the worst gaming developer ever.. if it takes you over a week to fix such an important bug.
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Ian Moore
(@moor3y) reported
@EagleGarrett @playnewworld The core of the game is absolutely amazing!! The problems will and are getting fixed. No big MMO released bug free and yes this game has a lot of bugs but at least they’re doing something about it. I for one am not going anywhere
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Ben Ohm
(@VorhautVolker) reported
@RavyniaGaming @playnewworld ME,MY STREAM,I - thats the problem, the world isnt turning only about you and your online Stream aka trashtv for peopple with an iq of 50 ok? how about a thank you to the developers for working hard to fix the game? no, thats nothing u say because it has nothing to do with you.
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matt sankey
(@sankey_matt) reported
@playnewworld Honestly, having your players find problems in your game is helpful, you shouldn't ban them for it. Just remove the gold they took. You didn't ban players for finding invisibility cheats, so why ban them for other things?
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Applesaws
(@_Applesaws) reported
My avast keeps on picking up Phishing going on in the new world forums. Anyone know if this is an actual problem? #NewWorldMMO #NewWorld @playnewworld
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Anthony Santiesteban
(@ASantiesteban88) reported
@iGlennnnn @playnewworld Why ******** are we worried about Jack o lanterns and adding holiday items when your game is ******* broken lmfao. Let's fix green lvl 45 gear absorbing more dmg than 60 purple gear, how bout when it says +6 dex it actually gives you it instead of +4, auction house? List goes on
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ElevenSenses
(@SensesEleven) reported
@RavyniaGaming @playnewworld It was an emergency fix. They have been good with giving us times for the regular patches
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Stef Georgian
(@Georgianst_gl) reported
@playnewworld Not so great...too many issues at this point
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Rostyslav Tykhyi
(@xVillanx) reported
@playnewworld I'm shocking! New world community have 2 sort of people, 1) Peoples who love to eating **** from amaZOOn and talk "they just need some time to fix",even when this company already fck you so hard 2) Peoples who have some self-respect and realy tired from all this ****.
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Lord ButtersWorth
(@buttersworh) reported
@hottacoMD @playnewworld They aren't trying to fix all the issues in 3 hours though, they are only trying to fix 1.
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Twitch.TV/Gr33nB34NZ
(@Gr33nB34NZ) reported
Still no weapon balance @PlayNewWorld ? What is the point!? @AmazonGames - until a fix comes people are actually incentivized (by win rewards) to use any weapon that maintains an unfair advantage. While they lambast anyone begging for balance and fairness. This is a nightmare.
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Matt
(@SpicyEntmt) reported
@playnewworld So sad AGS more worried about gold rate than the broken exploit weapon hatchet or the macro people are doing to speed attack..cringe yet again another decent mmo will fail for lack of real testing and listening to the players
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Caleb Horner
(@Kaleeb1823) reported
@HornpubO @Brandon96061217 @playnewworld If you get a new car and it seems to work just fine but them someone comes in slashes all the tires and dents it all up, you have to take it to a shop and they fix it all. The game wasn't made intending for you to glitch it out and dupe stuff or jump and grab the window.
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EagleGarrett
(@EagleGarrett) reported
@johnwylie @playnewworld I bet it'll be pretty good. So far, when they have had to fix an issue, they have also made sure we were taken care of. Like the 2k gold for the tax discount issue on houses. That was more than generous. So for this I'm guessing it'll be pretty good too.
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Cap
(@TheCCaptain) reported
@JakeSucky I mean it’s in the game. Not his fault. Fix the ******* game @playnewworld bunch of baby sac little idiots
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Anthony Santiesteban
(@ASantiesteban88) reported
@playnewworld Fix.. Your... *******... Game. I hope you are throwing all 161 new hires on New World. Yea we've seen how many Sr. Level positions are open on the website. Allocate these resources properly please. Whoever has been managing the agile/scrum/devops teams needs to be fired. Period.
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MrsClumsy
(@ClumsyEvans) reported
@dakotahbill99 @KingCedGaming @playnewworld Piss off with the “it’s a new game give it a chance” it’s not being spoiled to expect a product to work as intended when you have spent your hard earned cash on it. No other industry would anyone accept subpar service. Stop enabling the gaming industry to give its customers ****
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Kristoff
(@Kristoff369) reported
@playnewworld 50 bucks for unfinished product. Why release outta beta when it clearly has more issues.. Jesus
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yonkigitano
(@Yonkigiitano) reported
@playnewworld do you fix the bug of the hatchet? They are ******* and winning wars with him, I hope you give these people
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John Wylie // ivoryjohn
(@johnwylie) reported
@EagleGarrett @heathers5_0 @playnewworld LOL I feel that. Maybe a way to transfer over the character and nothing else...? A hard reset on the server with lvl 60s and their gathering/crafting stats included. MMOs are a delicate thing to fix and keep alive. Such a wide range of players. From sweats to casuals.
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Putler kaput !
(@DrunkPunk999) reported
@playnewworld WHEN FIRE AND ICE MAGIC USERS WILL B FIXED ?! TODAY NEW PROBLE< FIRESTAFF OFTEN DO LOW DAMAGE ON MOBS AND THEN NORMALIZE AGAI NTO NORMAL< AOE SKILL NOT WORKING STILL ! Can yo usay a word about that,when this will be fixed ?
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xSyoss
(@xSyoss) reported
@Azerox050 @playnewworld People are breaking it and tell me one game that was perfect from the release on and never had any bugs. Even better, name one company that started up and experienced zero issues on start up. It's inevitabel, it's about correcting the mistakes and listening. They do that so far.
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Azerox
(@Azerox050) reported
@xSyoss @playnewworld Their best .. hmm .. releasing a broken game and trying to fix in on their way down. Yeah not recognizing any of that, what an amateurs.
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Anthony Santiesteban
(@ASantiesteban88) reported
@playnewworld Fix... Your... *******.... Game. I hope you are throwing all 161 new hires on New World. Yea we've seen how many Sr. Level positions are open on the website. Hopefully they can fix what whatever ******** whoever ********..****** up.
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Gronxer
(@gronxer) reported
Man I was so excited for New World, but I just can't. Terrible AI, bad crafting progression system, built to be zerged. Does anyone over @playnewworld even play the game? Not even going to get into the duping and broken economy. Just, how? #DontPlayNewWorld
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aPrimitiveOrange
(@aPrimOrange) reported
@Franjvy @playnewworld Haven't met any of these issues, and I realize the game has problems but it's not as bad as most people are making it out