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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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RagnarozSR
(@RagnarozSr) reported
@Rurikhan @playnewworld Yeah, you're not getting in today. If you're not in the server by 10am on any given day, you won't be playing the game. This is mostly an EU issue where there's three times as much players as available server slots.
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Oliver Griffiths
(@OlyGriffiths) reported
@playnewworld Kicked again after another 500 places for some login request error again. What a bag of **** this queueing is lol.
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Matt
(@MattyGorm) reported
@Sporesygg @playnewworld I actually think it was intentional so that servers wouldn't crash. They're gradually upgrading them to hold more than 2k people per server. But yeah, wish they started with a higher capacity to begin with.
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La Voz de Harpo
(@LaVozdeHarpo) reported
@playnewworld More servers keep the mindset of having a healthy 2k+ ish pop on each server instead of 5k+ and being a complete overcrowded shitshow honestly. My only complaint is that you guys seem to move fast but the login que doesn't seem to get going. Loving the game, LET MEEE IIIIIN!!😱😱
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David.
(@ElJaffoGuzman) reported
@playnewworld this is ******. I sit in a que for 30 mins just to have a connection error
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theescombiens
(@Josh1P) reported
@playnewworld Get your **** together 3 hours of waiting and then an error message Im getting ******* tired of it. FIX IT!!!!!!!!
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ADudesOpinion
(@Dudes_Opinion) reported
@JohnnyCeia @SilvaMandy1 @playnewworld Well I live in Florida and it took me about 20 minutes to get on at 8o’clock last night but I’ve been getting up in the morning or playing late at night and the service has been open for me. Sorry to others that haven’t had better luck.
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CondorPlays
(@Condor_Plays) reported
Been sat in a queue all afternoon trying to play @playnewworld. I have had the MM_toomany Error bug like 3-4 times now and it has constantly kept resetting my queue position. Hopefully the devs can fix this issue by next week when I have my holiday and wanna play this game.
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Vibblez
(@Vibblez) reported
This is getting so dumb @playnewworld, what the hell is wrong with your login servers.. 4 times I've been sub 200 in queue only for it to error and be sent to the back of the queue again!
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Jayzero06
(@Jayzero06) reported
@JimtheSFN @playnewworld I have no problem with queues I have problems with queues that dont work.
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tj
(@tj38077489) reported
@playnewworld CAN YOU PLEASE FIX LAST BOSS ON AMRINE ON LAPUTA. HE IS LAGGING HEAPS AND IMPOSSIBLE TO KILL.
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Probably TierZer0💚🏴🚩🇵🇸
(@Tier_Zer0_) reported
@playnewworld Any idea how to get round the "@mm_loginservices_TooManyRequestException" message that kicks me to the back of a 2.5K player queue? Is this a big or a problem with having too many people queuing constantly?
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RagnarozSR
(@RagnarozSr) reported
@Rurikhan @playnewworld Yeah, you're not getting in today. If you're not in the server by 10am on any given day, you won't be playing the game. This is mostly an EU issue where there's three times as many players than available server slots.
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RagnarozSR
(@RagnarozSr) reported
@Rurikhan @playnewworld Yeah, you're not getting in today. If you're not in the server by 10am on any given day, you won't be playing the game. This is mostly an EU issue where there's three times as many players as available server slots.
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SuperBro
(@SuperBrosHD) reported
@playnewworld Been trying to play for the past 3 hours and I can’t seem to pass the 1000+ people ahead of me. Keep getting the error code
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ITzTHESPECTRE
(@ITzTHESPECTRE) reported
@playnewworld i reached 68 position in the queue after 3-4 hrs and some error pops up requeued reached 500 after 1hr and 30 mins some error pops up again pls @playnewworld do something about this
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Stewie
(@Stew1ie) reported
4th day with server issues, keep doing this and you will lose half the players in 2 weeks @playnewworld
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saintHiski
(@sainthiskitv) reported
i honestly don’t get the point of making streamers and other cc’s showing @playnewworld , if you can’t even play it yourself with the long 10 hour queues and server errors. Why promote a game when you don’t even have the capacity for new players?
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Joshua Henighan
(@JHenighan) reported
@playnewworld Adding new servers isn't going to resolve the issues with queue times. Because a character is locked to the server. For a temp/maybe long term solution, would you be able to allow a character to log in to any server within a region?
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Linus
(@BruceLeenus) reported
Standing in queue to @playnewworld for 6+hours only to be randomly booted from queue with an error message is make me sad. #🥲
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Takodan
(@TakodanTweets) reported
@playnewworld I am so ******* angry at you guys right now. You just wasted three hours for me. I planned to start playing when I get off work but now I have to wait another 3-4 hours due to errors. Server transfer NOW damn it. >.<
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SuperBro
(@SuperBrosHD) reported
@playnewworld How about add more EU servers? We’re having major issues here. Don’t forget about us 🥲
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Jani Karlsson
(@JaniKarlsson) reported
@playnewworld Good luck but time to #PlayNewWorld is 2022 or when queues are gone, not 2021. I hope @amazongames will fix it by then. I am back to @TESOnline until then. Also hopefully it won't be such a running sim then too. Sprint/mount/fast travel.. potion? Good luck.
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PAWOO
(@JOEL4Y) reported
@playnewworld Have to queue 5 times around thousands. When I almost get into the game, the error said invalid ticket or network error 😓
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Mishap Gaming
(@MishapGaming) reported
@playnewworld 4th time getting booted from queue, is there any fix for this, or is this just a wait for a fix thing?
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Park
(@SwedeniStole) reported
@playnewworld fix your ****** queue system
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Vibblez
(@Vibblez) reported
This is getting so dumb @playnewworld, what the hell is wrong with your login servers.. 4 times I've been sub 200 in queue only for it to error and back sent to the back of the queue again!
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Tomáš Demovič
(@demovictomino) reported
@playnewworld I dont care if I have to wait, but when I got error and got pushed to the end of queue...this REALLY SUCKS.
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Eric P Hall
(@ERefusenik) reported
@playnewworld Why? The issue is Europe. And the issue isn't amount of servers. There's dozens with room. Its this retarded 2k server limit.
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Stewie
(@Stew1ie) reported
3th day with server issues, keep doing this and you will lose half the players in 2 weeks @playnewworld