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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Problems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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            Sign in (75%) 
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            Online Play (13%) 
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            Glitches (6%) 
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            Game Crash (6%) 
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time | 
|---|---|---|
| Sign in | ||
| Sign in | ||
| Sign in | ||
| Sign in | ||
| Sign in | ||
| Glitches | 
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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 Bruinbrew 
    (@Bruinbrew1) reported Bruinbrew 
    (@Bruinbrew1) reported@Demonic__Reign @playnewworld Probably just need to fix game files or reinstall 
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 Jon  
    (@zJonnnn) reported Jon  
    (@zJonnnn) reported@playnewworld Still no fix for the bug thst stops me being able to add friends after server transfer 
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 Nathan Reynolds 
    (@BrickbrigadeTV) reported Nathan Reynolds 
    (@BrickbrigadeTV) reported@Demise_Gaming_ @playnewworld Just to clarify, you are talking about an issue with an AOE move right? I don’t use war hammer so I don’t know of any issues with it 
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 Demonic_Reign 
    (@Demonic__Reign) reported Demonic_Reign 
    (@Demonic__Reign) reported@playnewworld just validated game files still same issue so currently contacting support 
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 Dracilio 
    (@Dracilio) reported Dracilio 
    (@Dracilio) reported@playnewworld Still a broken *** game 
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 Happysucuk 
    (@happysucuk) reported Happysucuk 
    (@happysucuk) reported@playnewworld Please fix the Dryad Beast at Malevolance...it doesn't spawn.The 580gs Hammer quest is undoable cuz of that. 
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 HuhCarez 
    (@HuhCarez) reported HuhCarez 
    (@HuhCarez) reported@playnewworld Fix the ******* blocked Accounts idiots 
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 Paca Capr 
    (@niimpups) reported Paca Capr 
    (@niimpups) reported@playnewworld why you banning people for no reason. Just putting on "banned for cheating" this make no sense. Don't ban us for your broken *** game. 
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 Alastor 
    (@alastor7783) reported Alastor 
    (@alastor7783) reported@playnewworld great... missed the malevolence spawn so gotta wait for next restart cause you're fixing the bugs you created with the last patch. any tips on how to crash the server? 
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 Happysucuk 
    (@happysucuk) reported Happysucuk 
    (@happysucuk) reported@playnewworld Please fix the Dryad Best at Malevolance...it doesn't spawn.The 580gs Hammer quest is undoable cuz of that. 
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 Alastor 
    (@alastor7783) reported Alastor 
    (@alastor7783) reported@playnewworld since maintenance ended early and you didn't fix the malevolence respawn bug, can you assign some GMs to spawn it manually? 
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 Michał Baranowski 
    (@baranovskim) reported Michał Baranowski 
    (@baranovskim) reported@playnewworld When the issue of random people being banned will be addressed? 
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 Aaron Vittitoe 
    (@Vitt4300) reported Aaron Vittitoe 
    (@Vitt4300) reported@playnewworld Can you fix the strength bug and focus gem literally not working? 
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 Kasper MC 
    (@kamoch7) reported Kasper MC 
    (@kamoch7) reported@playnewworld Friendist bug, please fix 
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 Belum 
    (@Beluminaty) reported Belum 
    (@Beluminaty) reported@playnewworld Fix ur game, cant log because of ur stupid update ! 
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 AAJ 
    (@AristylAntony) reported AAJ 
    (@AristylAntony) reported@playnewworld fix high level areas ABSURD respawn rates... impossible to grab a quest objective without hordes of enemies you killed 5 seconds ago respawning 
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 Nick Alvarez 
    (@THiSiSMeSee) reported Nick Alvarez 
    (@THiSiSMeSee) reported@playnewworld In the words of Theodore Roosevelt …. “Complaining about a problem without posing a solution is called whining.” 
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 Lakeroni 
    (@Lakeroni2) reported Lakeroni 
    (@Lakeroni2) reported@XinXuBai @playnewworld Why should anyone get banned for this? How is anyone supposed to know this is an exploit? This makes no sense to me. It sounds to me as this is a developers problem and not the player. As for gold duplications market stuff etc, yes these players should be banned. (1/2) 
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 ippaku 
    (@ippaku) reported ippaku 
    (@ippaku) reported@thkilvr @CollettLegend @playnewworld They do it based so that they have the most staff available at the time of the maintenance & afterward incase something is broken and needs to be an urgent fix. PUBG corp does the same thing but they are in Korea so it hits NA at 5pm every Tuesday. Welcome to world of gaming dude 
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 Aaron Vittitoe 
    (@Vitt4300) reported Aaron Vittitoe 
    (@Vitt4300) reported@playnewworld why do you guys seem to prioritize the bugs that make life easier for players and not fix bugs that are literally screwing over builds. For example: you fix the resilience perk but not fix the strength bug or the focus gem literally not working. 
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 MAGAforever 
    (@Emmany4life) reported MAGAforever 
    (@Emmany4life) reported@Lavick81 @playnewworld Don't play then. Problem solved. 
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 Battz 
    (@Battz1G) reported Battz 
    (@Battz1G) reported@playnewworld logged in and theres a new glitch where my character is perma blocking with any melee weapon. so I basically cant play the game unless im using a bow LUL 
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 HuhCarez 
    (@HuhCarez) reported HuhCarez 
    (@HuhCarez) reported@playnewworld Fix the blocked accounts problem... 
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 Deezlar 
    (@escape1979uk) reported Deezlar 
    (@escape1979uk) reported@playnewworld Any news on 3090 cards getting bricked? I'd love to play but I'm not risking my card again after it blew playing New World (No, it isn't the solder issue.) 
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 weenus! 
    (@weenus) reported weenus! 
    (@weenus) reported@awastefulgamer @playnewworld Just for the people in the cheap seats, this is because resilience was broken and not because our heals were too effective. 
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 Griff 
    (@GriffethGaming) reported Griff 
    (@GriffethGaming) reportedSo @playnewworld the patch notes for today look promising, but when are we going to get a fix for the Light Armor/Medium Armor bonuses? Until these get fixed there is still no reason to run anything other than Heavy. 
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 ابو نادر 
    (@Ace55349385) reported ابو نادر 
    (@Ace55349385) reported@playnewworld I can't login, just connecting to the server than I crushed wtf and your support said wait for 1 min and it took more than 15 mins you guys never fix anything 
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 Fish 
    (@FishFPS) reported Fish 
    (@FishFPS) reported@Gothalion @playnewworld Glad to see if he clarifications and issues are being worked on. Honestly I lost all motivation to play the game in the last week or so, because of all of this. So this is good news. 
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 Cptsalty_live 
    (@CptsaltyL) reported Cptsalty_live 
    (@CptsaltyL) reported@playnewworld Great changes and reactions to these exploits. Obviously it would be better if they were found during testing but I still appreciate your efforts and hard work to fix the problems. 
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 Demonic_Reign 
    (@Demonic__Reign) reported Demonic_Reign 
    (@Demonic__Reign) reported@playnewworld "we are aware of the issue our technical team is working on it" still no time scale as to when i will be able to play