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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Gizmo DeVoe
(@GizmoDeVoe) reported
Okay, @playnewworld - where do we report bugs we found? I had some serious audio issues (music came in and dropped most of my combat sounds) and there were some spawned creatures that I couldn't attack. No feedback for bugs in the survey...
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Lexy
(@LexyInvincible) reported
@SekaarPvP @Jjdosa1 @playnewworld Fix the stam bug :)
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Jjdosa
(@Jjdosa1) reported
@LexyInvincible @SekaarPvP @playnewworld You could always follow in the way of eso and just not fix it these 2 will still play no worries 👍
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Dwight Lee
(@dwight_lee1833) reported
@DeadLaced @playnewworld Nothing for them to fix, Im on a 1080 and am having now problems, 60 FPS even in crowded towns, fix your PC
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Flappyzinhoˢᶠᶜ
(@flappySFC) reported
@playnewworld my fps is droping so hard, please fix this optmization ;-;
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charlie
(@iamnotcj) reported
@playnewworld The quest “under the same stars” is currently broken for us on Laputa server. (The Ursa chest doesn’t count for the quest, the other two are fine.) not sure if you can relay that or not
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Wells
(@ace_nine11) reported
@playnewworld “Predator,prey” quest is broken. Nobody can collect majestic elk antlers.
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ShirtyComb
(@ShirtyComb) reported
@playnewworld Fix this stupid dodge bug it the most game breaking bug focus on that bc i swear if i get it again im not playing this ******* game more bugs in open beta then closed beta…shouldve just release the game… also your scaling change for pvp if ******* *** the orignal was better
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Tiif
(@rob_carebare) reported
Beta is fun so far, but can you please fix your survey? Im getting an error message saying im not connected to the internet even tho i played your game for hours @playnewworld
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JoyBoy Miller
(@JoyboyMiller) reported
@playnewworld @Dullaron Fix fps drops in town and gpu usage is never 99%/100% in town thats why fps are bad
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porgie
(@therealporgieTV) reported
@playnewworld Question @playnewworld. I'm having a lot of hit registering issues when fighting mobs on uphill and downhill. Any fix for these on the live build?
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Travis Chrono aka THExRNGxGOD
(@TravisChrono) reported
@YWSB46 @playnewworld Alt tabbing in and out of game fixed that issue for me
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sandman032
(@REAL1APG) reported
@Peeeezy @playnewworld anything below 85 is good I been hearing this a lot from people but never had this issue... running a 2060 super
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Engage17
(@slapshot132) reported
@YWSB46 @playnewworld Had the same issue, some sound effects completely lost.
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RavenousTV (Ryan)
(@RavenousTV) reported
@playnewworld Is there an issue with people who hadn't uninstalled the closed beta? I see a lot about the beta just appearing in your library however this hasn't been the case. I cleared the download cache in steam. Restarted. Guess i'm not playing this time around.
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Mitchell or Dunard Garaus
(@Dullaron) reported
@playnewworld There is graphics issue on the fire staff skills. I couldn't see the graphics. Normal fire attacks graphics works.
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FloridaNatic
(@FloridaNatic) reported
@playnewworld Still enjoying the game but the big things I noticed are my frames are significantly worse compared to Closef Beta and their is an annoying sounds glitch when I get in fights with mobs and players.
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CutiePetutie
(@TheCutiePetutie) reported
@playnewworld During NDA alpha which was shortly after closed beta I tried running the game on 60 FPS and my GPU would hit above 180F and I would lag. NOW I can run on 60 FPS my GPU only hits 160F and no lag. To all the trolls; when is the last time you dusted out your PCs?
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LT_Biscuit 🇦🇺
(@HarikLt) reported
@Zerogh6 @playnewworld Yeah sound bug and lag is a bit meh . Was better last beta
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AriPapari
(@GeciAri) reported
@playnewworld At least emails rolled out. Not like my character who couldn't roll for several times yesterday 🤔 is that a known issue? Had that in closed beta also
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Tiif
(@rob_carebare) reported
@playnewworld Please fix your survey thing upon exit, it says im not connected to the internet @playnewworld
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RangersRul
(@RangersRul) reported
from
Winter Garden, Florida
@playnewworld I went through these steps. No email or game showing up in my steam library. I also purchased the game. Please fix this. Its frustrating.
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SpaceGal
(@_SpaceGal_) reported
@playnewworld Still same issues
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Lessnah
(@Lessnah74) reported
@ProdigeV1 @dwight_lee1833 @playnewworld Servers got some crash at the closed beta.... Did you see any crash atm ? 🤔🙄
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Leonardo Moreira
(@Leonard71745865) reported
@playnewworld Tamag server is lagging, ice gauntlet is bugging The itens skins and character movement. Pvp is Hard to do because of desync. And xp/drop hate is too high. In The same time, this game is Amazing. Hope it still releases 28th september
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DgtlShark
(@Zachary36049130) reported
@playnewworld You need to seriously fix windowed mode. Idk why nobody does it correctly. It's supposed to be a resizeable window that can fit any screen but you have this gross doesn't fit my screen window. Also bugs out if you try to go back to full screen
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Aodan
(@AodanTV) reported
@rortsfike @playnewworld You have some issues, should figure them out.
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Dvalin
(@DvalinDK) reported
@playnewworld Hey @playnewworld it would be nice if you also added on this list, when servers are meant for specific countries ... me and my guild took this list and planned to play on Romencia, untill we login and see its flagged for France people... would be good info to have prio.
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Paw Diddy Sweezy
(@PawDiddySweezy) reported
As much as I want to play/stream @playnewworld I don't think I can with my current PC. Even when I'm not streaming it is heating my CPU up to 90 degrees on some cores. I cannot afford to ruin my PC over one game. Hopefully @amazongames will put this on a service like @amazonluna
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Mohammad Barakat
(@MohBart) reported
@DefogoPlayOn @playnewworld You are right, i am having more bugs than before and they are really obvious, like the dodge stop working, audio glitches, poor performance, stucking in alot of terrain like stones, trees. also some issues happen because of open beta like monsters respawn times are really low.