New World

Is New World down?

No problems detected

If you are having issues, please submit a report below.

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 12/12/2025 18:20

At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Hashield HAns (@Hashield) reported

    @playnewworld after the last update ... crash !!!! ... FATAL ERROR!

  • LurkingZombie_ Albert (@LurkingZombie_) reported

    @NZXT @playnewworld needs to take the servers down and remove wars until they fix the lag issue, heal exploit, and ice gauntlet issues and turn on outpost rush for all servers.

  • jivski jiv (@jivski) reported

    @playnewworld new world please, please, fix all the bugs that litter your servers. there’s so much that has messed up with the “fixes” you’ve made in the last patch. take responsibility and do a better job before you lose a majority of your player base just because you have been selective.

  • Cipax Cipax (@Cipax) reported

    @StefanCalinNita @playnewworld Been waiting on them to fix this. Was hopeful this patch would but it just broke a bunch of other stuff.

  • royshook10 Roy Shook (@royshook10) reported

    @BoneAlone2 @Ghostdog_tv @playnewworld Keyboard warrior it’s not complaints it’s constructive criticism, Azoth as a whole shouldn’t be removed the entire fast travel system needs reworked, I’ve put 85 hours into the game and I’ve played it enough to realize there are real issues with it that they can fix

  • Taziar1 Taziar (@Taziar1) reported

    @playnewworld Alexa, 'Play Outpost Rush'. "Sorry, Dave, I'm afraid I can't do that." "What's the problem?" "I think you know what the problem is just as well as I do. This game is too broken for me to allow you to play it."

  • DarkHitman1990 AnthonyMenichelli (@DarkHitman1990) reported

    @playnewworld Can you up the Drop rate on Coin. Because im always coin broke and from they game is. you use coin for everything from repairs to taxes to crafting fees. Especially after lv 60. Even in the elite zones, you dont get hardly anything. Please fix this issue!

  • frighters88 An Individual (@frighters88) reported

    @playnewworld Also craftings pretty broken. I mean considering you guys just ripped this game off 8 other games think the least you could do was get the coding straight.

  • RealClassicWoW AmericaIsInDenial (@RealClassicWoW) reported

    Lets see if the loser devs @playnewworld can get me banned from twitter for telling everyone what a piece of **** game your selling, the worthless game devs that cant fix anything and break more than they fix, the untested patches you deploy.

  • Rocknbeers_ Rocknbeers_ (@Rocknbeers_) reported from Sydney, State of New South Wales

    @playnewworld Who cares about alexa just fix the game it’s getting unbearable to play through so many exploits

  • Karceri_ Atrium Karceri (@Karceri_) reported

    @Day11J @Gothalion @playnewworld We don’t, companies want to release half baked products ASAP and fix it later. The world we live in.

  • Drasch9 Drasch (@Drasch9) reported

    @funkeemegz @playnewworld Thank god they fixed my tires, thank you MotorCompany, it doesn't matter if you broke the brakes and the engine while fixing it <3. We asked you to fix the broken tires and you listened, the real work of god.

  • silverhazey_ Stephen Riley (@silverhazey_) reported

    @Gothalion @playnewworld Invincibility bugs, gold duping, broken items, if your items sell on the market board while you’re offline you don’t get the money and lose it forever. Jesus this game is so undercooked it’s insane. They really need to pull the servers for a week or two and iron this stuff out.

  • MudsliideTV Mudsliide (@MudsliideTV) reported

    @KingRichard @Gothalion @playnewworld Games far from chalked lmao. They just need to fix things. Disabling wars until the fixes happen would be a huge improvement. No one would feel that they HAVE To be on because of wars, nor would anyone be frustrated. Taking the whole game down doesn't seem like the right call.

  • StillJustBarra バリ (@StillJustBarra) reported

    @stevenpotts24 @playnewworld It really is, constantly releasing patches with more and more issues will drive more people away who'll never come back.

  • Raif211 Raif21 (@Raif211) reported

    @lisuk94 @playnewworld It’s common for some bugs but there are literally game breaking bugs. Yes they are trying to fix them, and I commend them for that. But week after week those bugs are still there. And have been there through all their alpha and beta. You know the period used for fixing bugs

  • lREAPINGl Reaping (@lREAPINGl) reported

    @Gothalion @playnewworld Did the latest hot fix not change anything?? Haven’t got to play it yet but it seemed promising..

  • NazorinTwitch Nazorin (@NazorinTwitch) reported

    @playnewworld Yup some of the company I am in is having this issue me too😭😭

  • The_Wisenheimer Amanda Panda (@The_Wisenheimer) reported

    @playnewworld I am also getting fatal error msg randomly and the game crashes… first time ever twice today. Once after a long queue!

  • FrenzyNW Frenzy on New World 🛠️ (@FrenzyNW) reported

    @Gothalion @playnewworld This isnt okay, @playnewworld .. Like H O L Y, at the very least disable wars; or bring servers down. Jesus.

  • S0SIeepy Sleepless (@S0SIeepy) reported

    @KripplerTV @Gothalion @playnewworld “Lost fair and square” ah yes, because not being able to track an enemy because it turns into a slide show sim and WATCHING people abuse the crouch glitch is definitely, “ fair and square”.

  • xJamtasticxtv xJAMTASTICx (@xJamtasticxtv) reported

    so uh just curious @playnewworld when are you gonna shut down servers and fix your game. All main core mechanics are absolutely busted and sadly your game is rewarding Exploits instead of skill. Truly if your worry is you can't shut down wars shut down the game plz.

  • Day11J John Day (@Day11J) reported

    @Gothalion @playnewworld I wish companies would stop using players as beta testers on actual release. A lot of stuff I've read about this game seem to be easily found through play testing. Like bonuses not working correctly or at all. How do we as players stop this recent trend?

  • axedge79 Kind Of The Saints (@axedge79) reported

    @Gothalion @playnewworld To me it always felt like a matter of time. Amazon is a newish publisher with a somewhat newish to the genre dev. Hopefully they prove me wrong and fix any mayor issues with the game.

  • KripplerTV Krippler (@KripplerTV) reported

    @Day11J @Gothalion @playnewworld This game undoubtedly has an insane amount of bugs and server stability issues. Seems like most of this stuff could’ve been corrected before release during beta phase.

  • Deadre_ Deadre_ #BLM #FreePalestine (@Deadre_) reported

    @KripplerTV @Gothalion @playnewworld The vod shows a war riddled with bullshit problems. It's not fun. It's fundamentally broken.

  • sp4ce_Elf Elfie Slays (@sp4ce_Elf) reported

    @playnewworld Small indie company. Im sure we'll see a fix in two weeks.

  • Dugg3rnautTV Dugg (@Dugg3rnautTV) reported

    @Gothalion @playnewworld Less than 5 minutes after the BW invasion it was getting pushed. PVP is too important to the game to be as broken as it is. This game has way too much potential to be hampered by all of the bugs. I hope it can ome day live up to it

  • Bear_Pixels BearH2o (@Bear_Pixels) reported

    @playnewworld PLEASE OFFER REFUNDS FOR THIS, if it were any other product you would. I will gladly take a refund for this broke *** game that can't be fixed without re writing the whole game. IE client side issues WTF!

  • S3Binabed 𝗦𝟯 (@S3Binabed) reported

    @playnewworld You know what you’re not aware of ? Wasting my 2 keys for dynasty dungeons twice because the game just wanted to crash out of no where and I still can’t finish my quests because it crashed how am I supposed to do any dungeons when it keeps crashing after 2 hours of waiting.