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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Kazasumi
(@Kazasumi2) reported
@Kaptein0le @SlimmrockTV @playnewworld why cant we have that happening? its not like there is any link to servers from different regions. even transfers cant make someone from NA go to EU so.... what is your point exactly what that is any kind of issue
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ZandaClaws
(@ZandaClaws) reported
@playnewworld yo I learned how time zones work in primary school. Yall hiring? I'll fix the patch day issue.
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Selloh
(@_Selloh) reported
@EvilScotsman0 @Nathan51538005 @playnewworld wouldn't it be a fix if you put new world in front of a "Launcher" that checks for updates etc and downloads them from the Amazon servers ?
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Simon
(@Simon02278274) reported
@playnewworld fix the eu servers plz
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Krusher
(@Krhusherr) reported
@playnewworld just take your time for the bug fixes that allready took 5h to patch. Its not that the EU would like to play or anything we just came home from work and school so we would not like to relax and play. Just take another 5h to fix it.🤦😒
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TrippPUBG
(@TrippPUBG) reported
@Toasty_op @arsmaxx @playnewworld Imagine telling people who have been affected by this, to "go outside", when you have not been affected by the problem.
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Capitán Porno
(@Capitan_Porno) reported
@N0tiK @playnewworld Know that feel bro, we have the same problem... Amazon is doing ****** again
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Mark Schmitz
(@MarkSch62557540) reported
@playnewworld As EU player you should switch the continent to have no problems with maintances...
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Mitchell Roos
(@Mitchie21) reported
@The1nOnlyRollin @ali_attalla @playnewworld It's not on! I'm EU central so it's still down for us. It's really dumb on their part to have a global downtime for this. But people like you are pretty ****** as well. Hope they switch it up and you can spend your prime time with servers down
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♠️Kandy♠️❄❄❄❄❄♠️Milf♠️
(@bustyslutwife) reported
@MarcelvMartins @SUBZEROMMO @playnewworld they don't "fix" bugs on the day, hello? bug fixes are part of patch, build... whatever you call it. All they have to do is push the build to the server. Now, this is not to say this is easy at all but guess what you can test it ahead of time.
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Mosh Pit
(@MoshPitTV) reported
@YnchSchl @kiwwizz @playnewworld Maybe there are also regions because it's different technical infrastructure, meaning issues that come up in EU don't affect US. Yes, timing could be improved upon, but it's also only been 2 weeks since release, give it some time. Being entitled like most are doesn't help.
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Akis V.
(@Surr_V) reported
@playnewworld The funniest thing is that when downtime is finished everything will be broken again and no bug will be fixed like last time lol
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Redz
(@Ayo_ItzRed) reported
@SchalkKeun @Armadillito @playnewworld The problem is when all someone does is voice their frustration, their voice loses value, specially when it’s an entitled argument of “”why not me first””
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Catbred
(@wildstye) reported
@Pyr0m4st3r @FracGuy @playnewworld I don't even understand this response. Theres other stuff to do, so don't ask about it? If they need 2 weeks, 1 month, 2 months, whatever. But there needs to be an open dialog about in-game issues regardless of how many "activities" there are.
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Mitchell Roos
(@Mitchie21) reported
@Armadillito @playnewworld Could have fooled me. Plus why do a patch world wide knowing you gonna put servers down during prime time for a lot of people. **** like this is always done when it's a USA company.
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Seraphim Gulick
(@scgulick) reported
@ceadeus_x @Misterikeer @playnewworld Well I guess they dont fix those either as the "abandon event" bug is still in the game on my toon on a US West server...
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John Lock
(@Nick2ooo) reported
@Jimmy_Jones85 @playnewworld I know what we will do, lets take down servers during prime time to fix these minor bugs. That's a great idea! The only entitled brat here is you Jimmy boy.
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muby
(@vade0g) reported
@playnewworld Prime time EU? No problem let's extend their maintenance so players in the US that are still sleeping can play! genius.
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ArahorPlays
(@ArahorPlays) reported
@playnewworld Maintenance in all respect But. EU is the only place where It's Prime Time atm, and they are the only servers down now. Would it be worth to maybe looking into an earlier scheduled downtime for EU in the future instead of starting around lunch time?
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Geek Gamer
(@GeekGamerTR) reported
@playnewworld @playnewworld WTF !!!!! 9 Hours maintenance for nothing fix ?? Are you amateurs or kidding with us in prime time 9 Hours !!!!!
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LordEggyGaming
(@LordEggyGaming) reported
@playnewworld Come on. nearly another hour now. what is the hold up.. give us more information and what is broken and people would be so pissed off.
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Soki
(@Soki32581425) reported
@playnewworld Better they do maintainance and fix bugs then not. And why are you wondering about the prio on US servers, Amazon is an US company. That means America first.
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Nikzy
(@NikzyGG) reported
@playnewworld a baby without hands could fix minor bugs faster than you guys do, might consider changing your job
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Taha Mousapour
(@TMosapor) reported
@playnewworld Please add some login screen with less graphic and cpu consumption as an afk screen. The game's using +70% gpu on character selection screen. So can't keep my laptop on that page for a long time to know when server's gonna be available.
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.
(@dreamheroes0) reported
@playnewworld No problem, You are only an average indie company with very small server infrastructure and scarce resources. We understand.
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Rude Misanthrope
(@MisanthropeRude) reported
@playnewworld @playnewworld Why there are always problem with EU servers?
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Joshua
(@Chuuppers) reported
@VelvetBlazer @cptcomplainy @playnewworld A newborn and a Mrs that'll weep over broken down appliances. Your poor neighbours
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Derek
(@HitManoVo) reported
@playnewworld faction missions in shattered mountains are bugged I completed them and can’t turn them in. Logging out/in does not fix it.
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un_geek
(@un_geek) reported
@playnewworld instead of taking 6h downtime to fix bugs 1% of players encounter could you fix stuff like light armor skins & weapon switch :3 #NewWorld
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Cory
(@VelvetBlazer) reported
@Chuuppers @cptcomplainy @playnewworld My partner is 8 months pregnant, I work full time, I have bought that washing machine full price and it’s broken so many times. Your mum does all your washing for you and you have no job so don’t even know how expensive things are you child