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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Firezz #1 nMaika Simp
(@FLAREKILL) reported
@playnewworld Fix ur game
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gg
(@gladlygunnin) reported
@rockstar1744 @playnewworld My 3060 gets hot but no problem yet. And I’ve never waiting more than 5 min to get in a game idk why everyone is having that issue
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Michael Neil
(@_MichaelNeil_) reported
My game is just saying connection error everytime I try to log into server. My roommates are on at same time no problem. I’ve tried a few things. Any ideas? @playnewworld @AmazonHelp @amazongames
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dennis gonsior
(@xXJustaGuyXx1) reported
@xiJonzo @playnewworld dude u can winn any war easy with the report button who cares about healer if they cant login in the world Report button ist extrem good in pvp trust me im at the moment banned 3days because this bs i complaint and got 2 days extra for free so nice from the support
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Fingerlights
(@Fingerlights) reported
@playnewworld Any word on Outpost Rush and the T5 Azoth staff? Would be nice to get some communication, even just an acknowledgement that the issue is being worked on. Thanks.
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Charlietuna93
(@charlietuna93) reported
@playnewworld when will you fix the bug causing player housing to completely disappear? Even an acknowledgment would be nice…
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Bang
(@Thebigbang3xl) reported
@playnewworld I’ve been having an issue the last few days with not being able to strike enemies unless it’s a heavy attack. Doesn’t happen to every enemy but some
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Satan saves
(@satansavess666) reported
@playnewworld Fix the pvp lag holly crap! Built a game built around the premises of large scale battles and it doesn’t work. How does WOW out perform newer MMO’s? I understand the graphic are way better but what are graphics when pvp is unplayable?
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SkeletonDanMan
(@Real_DanMan) reported
@HawaiiSmashaa @playnewworld Don't let the mic man distract y'all from the truth. Hammer is almost if not already broken.
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PXL2d
(@pxl2d) reported
It's crazy how @playnewworld is claiming to fix bugs that are still in the game. Can't wait to play it after 5.0 because it's gonna take a while for this game to actually be finished. #NewWorldMMO
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🏳️🌈 Valentino 🏳️🌈
(@Valentino_Bdi) reported
Hey @playnewworld the game keeps crashing and a lot of people can't play because of this. Fix it please, I want to hit 60 soon :c
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Benjyis2
(@benjyis2) reported
@playnewworld Can I ask if this is a bug.. But when the fps is capped to 60 fps the FPS climbs in the 90/s fps.. 30 fps and it climbs into the 40/s.. I`m wondering if this bug was causing issues in the 2000-3000 - nvidia cards? So the limit isnt working so it being uncapped?.. 🤨
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JayFromTheUK
(@JJBuckby) reported
Waiting for the inevitable "We came across some issues while trying to implement server transfers, so we've had to push it back to next week" for the 3rd time, never know, might get it by Christmas if we're lucky. @playnewworld
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Motoess
(@ATSynZ) reported
@playnewworld Please tell me that in the future, there will be a way to change server region, or at least that you are trying to work this problem, I have so many friends that now are playing New World but are on EU while I am on US East, and I cannot transfer character.
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itsJardan
(@jardanbored) reported
@X27Carnage @playnewworld Since I got the key from a raffle I don't have a purchase history and it's not in my product key activations anymore. I've chatted with Amazon customer service and waiting for resolution :(
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Zodd is Loud
(@GarishZodd) reported
from
Virginia Beach, Virginia
Day 2 of my @playnewworld forum account not working and no communication as to why. @amazongames
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DerpDigglerGaming
(@IAmDerpDiggler) reported
@playnewworld Just wondering if there are any updates coming soon to fix the bugged T4 & T5 Azoth staves and fix Outpost Rush so that we can progress through end game content normally? At the moment it is LARGELY affecting peoples ability to do many things once hitting lvl 60
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phae
(@aphaeaa) reported
.@playnewworld please let us know if there’s a planned fix for the Dynasty dungeon. We have full crashed multiple times or getting kicked!
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Jack Gratton
(@JackGratton) reported
@Bornforexile5 @playnewworld Has your login message changed?
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Volhov Velez
(@volhov_velez) reported
@playnewworld fix: need to log out and log in to fix cooldown bug
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Andrew Karstaedt
(@ShadowWAR) reported
@playnewworld do you have a link to provide refunds for those if us stranded on servers from our community because of your miscommunication? Or do I need to issue a charge back via my bank?
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Phillip
(@ph_grck) reported
@playnewworld found a bug: my Tier I Azoth Staff doesn't work anymore and shows up as "not equipped" when I enter a corrupted area even tho it is equipped and not broken. I don't get any prompt when I approach a corrupted portal to close it...please fix this :)
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Wojciech Wilcynski
(@WWilcynski) reported
@playnewworld Anyone else having a problem with getting graphical glitches on low settings and the game crashing?
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RAYMOND BRACKEN
(@RAYMONDBRACKEN) reported
@MartinP37132940 @BOLOYOO1 @playnewworld Good shout with the test, only started running it an 1hr and it's found 5 errors on the 5950x so far and still the rest to scan. Is there a way to download the results so I can send to the store I got it from and get a replacement?
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MartinShuffle™
(@ButthassMartin) reported
@PureShanks @playnewworld Yea evidently they had some problems with them so they are working out the kinks before releasing them and they came out and said they aren’t gonna allow region transfers now which sucks for my buddies who started out on west coast servers so now they can’t meet up with us
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Joaquin Pereyra 💚
(@joacopereyra87) reported
@goodboykola @robotkirby @playnewworld I ve been told that this problem may be solved by disabling voicechat. I am giving it a try tonight. Good luck.
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🌟McDubbzy
(@TDubzTV) reported
@ObeyJustified @playnewworld Yeah there's a lot of things they need to fix on here
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Juan Autista
(@jjjuanmivalfre) reported
@playnewworld fix the game pls zzzzzzzzzzzzzz
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̔̏̔
(@Witzz_) reported
@playnewworld fix t5 azoth staff right now ffs so i can actually do end game content thanks.
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Lucas Truszkowski
(@Lucas_Truko) reported
@playnewworld the game crashes ramdomly since the last patch, when are they going to fix it?