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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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El ganso con la riñonera
(@rs1ega) reported
@playnewworld fix all servers in SA with the buggy dungeons
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Paulo "ISkyee" Albuquerque
(@IskyeePaulo) reported
@playnewworld We would like to report a bug that is happening in Alatyr. In lvl 25 dungeon all mobs and players are having a hard desync problem which makes impossible to continue main quest story.
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Ikaromn
(@The__Maggot) reported
@playnewworld Fix the bug that lose the connection on the queue
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Palooza
(@MrPalooza12) reported
@playnewworld I wait through a 1500 player queue and 4 hours in I’m 40 players from getting in and a fatal error occurred and my game crashed. Why is there no priority queue for this
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Broosh
(@Brooshie) reported
@playnewworld Are you going to actually fix the servers you have or no? Hours in the queue just to get an error isn't fun.
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Chad Schwartzenberger
(@Cschwartzy720) reported
@playnewworld Just got a connection error which kicked me from the queue. Got back in queue and placed at 80...higher than I was 2 hours ago.
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L.Soul
(@LordSolrac1) reported
@PlaynewworldDE @playnewworld ive waited in queue for 3 hours only to get error connecting in the world and I'm now waitting in position 2154 us east oceana server. can u do something about this
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Miggy
(@Miggy87x) reported
@playnewworld Dont add servers, fix the ******* armrine bug we all bugged out and us server went ahead fix this ****
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Patrick E
(@PatrickE34) reported
DOH, created a secondary @playnewworld character this afternoon on a server with no login queue times. Went to log back in (since my original server has a 2700+ person queue) and there's a 1000 person queue now. I'm not complaining. They are working their asses off over there!!
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Soup_hawk
(@soup_hawk) reported
@playnewworld hey I love the game! I just wanted to point out a queue time issue where I was waiting at like 800 in line for a couple hours and my brother came home and got into queue lower than mine at like 200. Hope it can be fixed soon! Good luck y’all!
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Miggy
(@Miggy87x) reported
@playnewworld FIX THE ARMRINE BUG WE CANT DO THE DUNGEON CAN YOU GUYS PRIORITIZE THAT. ???
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Troye
(@Troye_______) reported
@playnewworld How ******** does this fix anything with day 1 servers
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Reverse
(@RvrsOnTwitch) reported
Managed to go nearly two days without getting a #PlayNewWorld crash before I finally lagged out. Back to the 2,000 man queue :(
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Wogzz - Ander
(@NomeMaisDahora) reported
@playnewworld Fix the dungeons in alatyr please
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Rafter17(KevinHiatt)
(@kevin_hiatt) reported
@playnewworld Honestly don't understand how #NewWorldMMO is crapping out so bad.. it was pushed back numerous times, then pushed back an extra month after Beta. How did devs not anticipate long que's or lag spikes making game unplayable? Ridiculous lack of foresight & preparation. #NewWorld
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insanity
(@insanity1104) reported
@playnewworld May want to fix players literally afk farming xp with macros in plans of the pestilent mission. Literally bunched in a cave with life staffs dropping heals and macro farming xp while they are afk.
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MoistPrune
(@MoistPrune2) reported
@playnewworld Fix crashes. No one cares too restart. I put in hours and hours on a server and made progress and I'm not replaying that story or grinding 130 logging again....
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Cop3s
(@Cop3s_) reported
@nnesaga @Alienware @playnewworld This could be sort my mmo fix, Syndicate just might be the one
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Gabe
(@Syndicate_699) reported
@playnewworld So when the server issues are fixed are we gonna get a hard reset so everyone can have a fair chance in the game? Or are we just gonna have to suffer always being behind those players that didn't have queue and server issues?
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Herta Gerta
(@HertaGerta) reported
@RealSyphix @playnewworld Same Issue here however I was able to continue playing after waiting a few minutes
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Matt Stinson
(@Matt_Stinson) reported
@kyle___hill @Cschwartzy720 @playnewworld Just got an error after sitting in queue for 6 hours. Back of the line. Was at 300 back to 2700. **** this.
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JaeR
(@jrakosik) reported
I know #NewWorldMMO has some server issues, but can @playnewworld please make a better character customization suite once the game is more stable etc? The facial models for the females and males are atrocious and deformed. I think maybe 2-3 are useable at best.
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Tacopowner
(@baileymarieyee) reported
@playnewworld Was playing the game then lag was detected, got kicked and now I’m sitting in a queue AGAIN… 🙄
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Cole
(@Mite2a) reported
@playnewworld I see a problem if you guys add more capacity in the servers. It seems the game was designed for your 2000 player cap I feel like the servers will just be kind of ****** if a couple more thousand are added. Why not add a lockout when a server is full. Like an actual player cap.
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Matt
(@MattFromMich) reported
Sit in queue for 6 hours, get a queue error, restart your queue, never play, repeat. Great game @playnewworld
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Cesarlp
(@clamaslb) reported
@playnewworld Increasing cap > New sv. Anyway, pretty sure a lot of people will move to new servers because they don't have great reasons to stay on a server with infinite queues, but it's not the final fix for the problem.
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Andrei
(@AbrAnd07) reported
@playnewworld ANY NEWS FOR EU SERVERS? LITERALLY WAITED 3 HOURS IN A QUEUE ONLY TO GET CONNECTION ERROR TO GO BACK AT THE END OF THE LINE.
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Kelemvore ~Offline~
(@Kelemv0re) reported
@playnewworld so... cant link my twitch account to the game to collect the drops or any of the unlocks ive gathered. ETA on a fix for this or twitch integration?
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TheEndBoss
(@TheEndbossTV) reported
@playnewworld Any updates regarding "Failed to enter login queue" and "login service isn't available" disconnects resetting players in the queue?
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NZero
(@NZero__) reported
@playnewworld How is it that my game crashes be forced to completely restart then after then it fails t JOIN GAME then I get put in back of queue????? Why not priority queue after an error this is ridiculous