New World

Is New World down?

Some problems detected

Users are reporting problems related to: sign in, online play and glitches.

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 10/28/2025 13:00

October 28: Problems at New World

New World is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (75%)

    Sign in (75%)

  2. Online Play (13%)

    Online Play (13%)

  3. Glitches (6%)

    Glitches (6%)

  4. Game Crash (6%)

    Game Crash (6%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • WrangleRcs WrangleRz (@WrangleRcs) reported

    @iamKN568 @playnewworld Why are u laughing, u know that there are some real human being involved in fixing those "problems" ? Have some respect.

  • mediokr_mages WanderingWizard (@mediokr_mages) reported

    @soulbladecraft @playnewworld The game has been out for 2 months and its hasn't been finished. Also they had 3 Alpha and betas people are becoming over it. Game is fun but to many problems

  • CraneyCabbage CRANEY (@CraneyCabbage) reported

    @playnewworld Pretty sure harvesting luck is broken again. ugh.

  • thoftv Thof (@thoftv) reported

    @soulbladecraft @playnewworld this is literally a downtime because they ****** up massively - it wasn't a bug or anything, they made a mistake that caused this issue and now people lose time ingame over it. the fix is also a **** one. apologize until the game is dead at this rate. jesus.

  • smaxmottv M'kàch Sémo (@smaxmottv) reported

    @playnewworld Duude are we gonna wait another month for you guys to fix the furniture?:

  • BurtonZdog4618 Zach burton (@BurtonZdog4618) reported

    @playnewworld Hey when are you gonna fix the game ? Bring the old crafting back bring back the old gear score farms back. Basically everything before patch 1.1. Do that and I guarantee you the game will slowly get back on track.

  • MontbleauPaul Paul Montbleau (@MontbleauPaul) reported

    @masterpickz @playnewworld How else are they going to fix things? LOL

  • me_moms_spaghet AnOn (@me_moms_spaghet) reported

    @playnewworld Why not completely shut the game down until you fix it properly ?? Insted of all these downtimes. 3 in 1 week really ? Gonna be another downtime tomorrow as well probably....

  • awesomegarytv AWESOMEGARY (@awesomegarytv) reported

    @playnewworld Fix the lag in PvP and everywhere else

  • Mikedog973 Michael (@Mikedog973) reported

    @playnewworld Please fix the wolves you chop for wyrdwood! Driving me nuts!

  • S1rTitan SirTitan 🐺🐺🐺 (@S1rTitan) reported

    @playnewworld Just close the game and issue refunds lol

  • soulbladecraft Carlos Duran (@soulbladecraft) reported

    @playnewworld I swear when there’s no update and you guys don’t fix anything everyone complains but when you guys are trying to fix the game as fast as possible everyone complains for the downtime that are needed for the sake of the game

  • wild2326 Dylan Styles (@wild2326) reported

    @playnewworld Will this fix the issue where we cannot move any housing items we have in our inventory ?

  • wingthequick Ace Wing (@wingthequick) reported

    @playnewworld This is bad!!! How can there be so many issues #amazon

  • Alucardwishing Alucard Rasputin (@Alucardwishing) reported

    @playnewworld Are you all going to fix the furniture glitch were it is being marked as quest items in the personal inventory? Can't even move the furniture out of my inventory to the vault.

  • DrDeathGamez RaginOz (@DrDeathGamez) reported

    @playnewworld you faking afk timing is fckin garbage. Setting up stream literally 2 minutes. Couldn’t get back in war being the leader. Maybe focus on bigger issues since every person who’s on the game has played a mmorpg and says the same thing.

  • StevenRay87 Steven (@StevenRay87) reported

    @playnewworld You guys just took the servers down for maintenance with no announcement... Really?

  • thicc_rossttv THICC_ROSS (@thicc_rossttv) reported

    @playnewworld Is anyone aware of a bug that lowers your constitution points? I have not changed anything from the last time I logged off and my health points are about 800 less than previously. This has been a consistent issue for me.

  • Anxrchh Anxrch (@Anxrchh) reported

    @playnewworld fix the "secrets best left unshared quest in the bottom right of reekwater. Not only does it not tell you what to do, nothing you can do will complete it. apparently theres a boss that isn't spawning or something.

  • tyrellan Tyrellan (@tyrellan) reported

    @NyteMyst @SquareBoxxx @playnewworld *sigh* So you think they're hacking servers to exploit? No, they've admitted almost everything is done clientside - they've used code from an open source for chat, which is why people could crash other clients using html tags...

  • Rebuild52333729 Rebuild (@Rebuild52333729) reported

    @WrangleRcs @FingerTV_ @playnewworld Hahaha Like you know their ****... They just want fast solve problem Reallity is what they fix is fixed but make more bug... Idk if they even care to test the game entirely or only test the bugg they fixed or maybe they didnt test it at all.. before they do the maintenance

  • CraigOSRS Craig (@CraigOSRS) reported

    @playnewworld Seriously? No elite fix? Just reset their HP to last patch. The one end game PvE content you ruined a week ago and you still aren’t fixing it for another week. ******* joke.

  • SlothsHere Joe🦥 (@SlothsHere) reported

    @playnewworld So, uhhhhhhhhhhhhhhh, Elites fix when?🤯

  • Biggenz86 Leigh Cunningham (@Biggenz86) reported

    @playnewworld Yo, can you fix trophies already. I would like to make an income in the game with my armouring but I can’t because I can’t get my max trophies made….

  • xXSwanyXx swan (@xXSwanyXx) reported

    @playnewworld Atleast they trying to fix **** calm down people

  • Zikaz_TGJ Thomas jakubiak (@Zikaz_TGJ) reported

    @playnewworld Fix corrupted portals please. They are barely worth doing right now with how lethal the orb is and buggy they are.

  • a7mdoon Ahmed T. Al-Mana 🏧 (@a7mdoon) reported

    @playnewworld please fix the lag on war

  • johnwickuuu Hism Mark (@johnwickuuu) reported

    @playnewworld Y'all complaining how there's a lot of bugs in the game and now they're doing everything to fix it you guys are still complaining. Do something productive during downtime instead of bitching around.

  • WrangleRcs WrangleRz (@WrangleRcs) reported

    @FingerTV_ @playnewworld Dont play the game if u are so pissed off. Classic gamer that doesnt know **** about the amount of work those people are doing to fix the game u are playing

  • FeliciaHarty ByeFeliciaHarty (@FeliciaHarty) reported

    @masterpickz @AlbertoJVD22294 @playnewworld How should they fix things?