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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Nenilah
(@ItsNenila) reported
@Cowfoots @playnewworld Go to forums and get in touch with support there - they won’t respond here to fix your issue
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Maleficus
(@Maleficus24) reported
@jaguars0408 @AnabolicGaming @playnewworld Lol, the few people trying to white knight for this atrocious game are hilarious. It’s trash. They had a chance to fix it and they didn’t. Nobody cares.
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Misin-form
(@GuyInterstellar) reported
@playnewworld Code so broken, they went from loot drop to craft/upgrade urself loot.
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Bryan N
(@BNiepielko) reported
@playnewworld you should probably fix existing game breaking issues before adding new ones....
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Alkitria
(@alkitria) reported
@playnewworld At this point and after this patch I wish game directors would decide to shut the game down for 3-5 months and really fix everything including chaotic drops, speeding up crafting time, war exploits etc etc.The game is awesome but it needs further development and it needs it now.
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Ceder Hill Cantata
(@Cederhill) reported
@BBSouthKing1 @FuriousPierre @playnewworld So you expect everyone to deal with the current severe bugs brought on by the jan update to wait another month. That's rather silly, especially when you realize that it'll take -months- of updates and not one to address so many issues.
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Just The Blips Please
(@JustTheBlips) reported
@playnewworld Please fix wars. There is massive lag that makes it unplayable again.
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TalonZahn
(@TalonZahn) reported
@playnewworld When the list of bugs is longer than the description of the patch.... you have SERIOUS problems.
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Gelerme
(@Guilherme57D) reported
@playnewworld Can you please fix your storage? The new patch bugged the **** out of the storage system. It's legit unplayable, need to pick what I need to refine components bcs the stations are not picking it from storage and I have the storage full and my inventory almost the same way!!!!
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Drayden_
(@Drayden_) reported
@playnewworld Expeditions seem broken on Frislandia. The only one working is Laz. Is this a known issue?
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Simon S.
(@Soermen) reported
@TrinXyTrinX @playnewworld So you dont think that this is the wrong time to increase GS?Wouldnt it be better to release sth like mannequins to save gearsets and fix combat first?Casuals are bored to death by the mind-numbing grind and instead of fixing that they add new stuff for streamers/hardcore players
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Ninjas Dynasty 🇺🇸
(@NiNjaSDyNasTy) reported
@playnewworld You got to figure out a good server balance. We have to many servers open now. Not enough to fill it. Many servers you do have you could make 1 big server and shut everything else down. Up the cap. Fix bugs and add more content after lvl 60. And up the lvls
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Phobbus
(@Phobbus73) reported
@playnewworld “Fix” the vanished number players on server… some decisions made by Amazon Games are really really bad
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Maleficus
(@Maleficus24) reported
@AcidSnake87 @MrMikeys_ @playnewworld Fix that problem👍🏻
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Ceder Hill Cantata
(@Cederhill) reported
@CaptainZekter @playnewworld Because the devs are implementing in an epistemic bubble. 3 houses aren't the problem. How the features with them are implemented is the problem.
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Stevetoshi Snackamoto
(@XStephenElliott) reported
@playnewworld Seriously, you should hire me as a beta tester. I'd identify 90% of this stuff within the first half an hour, give me dev access and I could probably fix it too. I'll work for beer, gas and pizza money.
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Maleficus
(@Maleficus24) reported
@AcidSnake87 @MrMikeys_ @playnewworld Are you actually that ******* stupid? The player base drop off has been enormous. People literally quit in mass quantities because of the terrible end game. I was level 60 in the 4 days and could see the issues immediately. Sorry I’m not an AGS beta cuck like you.
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Alexander Hamilton
(@VengefulMadness) reported
@VitalGrenade @playnewworld They have very clear issues with the game. Why say that to them?
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Raphael Olive
(@Kakoiw) reported
@playnewworld Im waiting the patch to fix the current patch
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Ceder Hill Cantata
(@Cederhill) reported
@GaladrielWolf @playnewworld X put in and devs realize it doesn't time sink for play longevity. Implements Y. Y has another issue and so they implement Z. See how it works when you have a dev team with very little mmorpg experience and led by a one who spent years working for candy crush style games?
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Simon S.
(@Soermen) reported
@playnewworld not with this broken combat system. harder content with lags and desync? nope
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Sixoul 🍐
(@Sixoul) reported
@WaWeThinkWeBcme @TheWakz @playnewworld But when it's a bug that stops you from crafting, gold dupe and then player economy is turned off what's the point of playing. Then there's also the whole lag situation they can't get fixed.
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Ceder Hill Cantata
(@Cederhill) reported
@DrMonDieu @playnewworld That's akin to saying make a new caddy chassis for a car with dry rot tires and with a model T Ford engine. A full loot server isn't the answer for addressing the current issues. Don't be silly.
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Alexander Hamilton
(@VengefulMadness) reported
@BentEsben @VitalGrenade @playnewworld They have very clear issues with the game and this is not only valid criticism but they would be working on bug fixes instead of adding ****.
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Stevetoshi Snackamoto
(@XStephenElliott) reported
And once again @playnewworld introduces more bugs than they fix with their latest patch. Storage boxes broken, crafting busted. Guess i'll be watching netflix for a few days.
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Galadriel
(@GaladrielWolf) reported
@Cederhill @playnewworld Why should do I farming if the craft itens are worse than I have or make money if the items I can buy are worse too? Any mmo must have a 3 pillars: the quests and the raids, the marketing and the crafting to keeping the players playing. If any of them fails, the game is broken.
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Rogue Icewolf 💜stand with Leigh anne💜
(@Rogue_icewolf) reported
@playnewworld HEY devs can you please fix the update i cant play even an hour without my game crashing this morning! then after noon i was doing a mission and crashed another 2 times and soo i cant do anything im doing a repair but they may not help it only been doing this since the update 🙄
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Simon S.
(@Soermen) reported
@TrinXyTrinX @playnewworld and thats the exact reason why we get this update way to early. so streamers and hardcore players dont leave. the casual gamers are not even close to 590 average expertise and have to grind even longer now. this game is still so broken and this update makes no sense at all.
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Xeldon
(@Xeldon6) reported
@playnewworld fix the BUGS
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Ceder Hill Cantata
(@Cederhill) reported
@SkardaCameron @playnewworld People report issues in the ptr. They just don't bother to usually rectify them until after its live sadly. Heck even in beta people reported issues that -still- exist even now.