New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 12/08/2025 05:45

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • CarlosIppa Carlos Ipa (@CarlosIppa) reported

    @Drazitic @playnewworld If you read it says 8 hours after the release if there are NO issues

  • SeCritSquirrel SeCritSquirrel (@SeCritSquirrel) reported

    @WildbunchPavel @playnewworld The bigger issue is that faction based MMOs shouldn't be a thing anymore.

  • DrinkxCraft . (@DrinkxCraft) reported

    @R6Melusi @playnewworld Wish it was. Thought the update would fix it but I was wrong..

  • GamerKrill Gamer (Krill!) (@GamerKrill) reported

    @TheActMan_YT @playnewworld I'm glad that you're making money, but my only issue is the endorsement of an Amazon product cause, y'know, Amazon moment.

  • AdamsOnFueg0 adam (@AdamsOnFueg0) reported

    @Snixxt1 @playnewworld yea im hitting 120+ hard wired but i will admit spectrum is garbage. it could be internet since no one else seems to have the problems i have.

  • Gg66713466 Gg (@Gg66713466) reported

    @Tpollock_75 @playnewworld Same problem wtf Updates to get problems😓

  • ItsBandrix Justin LeClair (@ItsBandrix) reported

    @RageFenrir @playnewworld Can't do everything in one patch. The downtime would be days long, and some things take a lot longer than a week to fix. Quit acting like everything is a simple fix. Game design is not simple.

  • Tpollock_75 Tim ******* (@Tpollock_75) reported

    @Gg66713466 @playnewworld A simple computer restart solved the issue for me.

  • ShruikanTV Willis (@ShruikanTV) reported

    @playnewworld Please fix the faction token bug, I'm stuck at 15k cap

  • ClayStr10 Clay (@ClayStr10) reported

    @Ydoc94 @WildbunchPavel @playnewworld Well a huge issue is if there are 100 covenant players and 600 syndicate players, and the syndicate see PvP missions are being turned into a zone they have, they'll rally and stop the attackers from turning the zone to a war state in the first place.

  • CynrahGaming CYNRAH (@CynrahGaming) reported

    @QuesoFresco760 @playnewworld Don't spread misinformation! It's widely known that a specific model of EVGA GPUs where experiencing hardware failure due to a soldering issue. EVGA even conducted its own investigation and verified this was the cause and NOT by people playing New World!

  • Voltey_YT Refroze (@Voltey_YT) reported

    @CarlosIppa @Drazitic @playnewworld Right but we don’t know if there has been any issues my guy

  • hhhh32735025 AmazonSucks (@hhhh32735025) reported

    @TvKamien @playnewworld These billion dollar bastards have some problems again so you can wait a long time

  • lowiqapple No (@lowiqapple) reported

    @playnewworld Fix the ice gauntlet exploit and the invincible exploit. We have a syndicate faction on my server cheating to take territories

  • GeckoTo & (@GeckoTo) reported

    @playnewworld Fix malevolence boss i need the 580 gs hammer :(

  • looky1965 Lukas Schulz (@looky1965) reported

    @Montyrob4rm @playnewworld dont have the problem with same faction. maybe just delete quest and try again? :/

  • WigglesJust JustWiggles (@WigglesJust) reported

    @handicapedkitty @playnewworld They have likely protected against this with server back ups. AP region is the test, if they make it through without issues it will go live.

  • Snixxt1 Snixxt (@Snixxt1) reported

    @AdamsOnFueg0 @playnewworld I'm playing on an East Coast server. I'm in California, I have gotten some lag but the game is completely playable. 97 ping. Check your internet/router. Hard wire your machine, do not use wireless.

  • KoTHunt Виктор Волков (@KoTHunt) reported

    @playnewworld thx for patch guys! Now i cant move from Windsward cause every 10 sec in LAG DETECTED

  • 8element Pedro (@8element) reported

    @playnewworld please fix the musket reloads after a roll.

  • sephira1990 Sephira (@sephira1990) reported

    @playnewworld ******* Handasses! Fix ******* Lags, ********!

  • QuesoFresco760 QuesoFresco760 (@QuesoFresco760) reported

    @BigGinger64 @playnewworld Please explain why only new world would cause this issue, I believe you just asking.I have a Evga3060 less than 6 months old and I lost receipt. Working with them now but would really like to understand what you mean?

  • PawsTTV Paws (@PawsTTV) reported

    After 3 weeks, they finally fixed the staff bug so we can do corrupted portals in highest level zones. They also had the nerve to tell us to go farm it in the patch notes. Jokes on you @playnewworld , we crash Myrkgard every hour now. Welcome to queue hell folks.

  • Veineless Marcel (@Veineless) reported

    yo @playnewworld can u fix Annwyn please? server just got nuked... Medium pop server btw haHAA

  • lostproph37 Cody Higgins (@lostproph37) reported

    @WigglesJust @umrandom99 @playnewworld Streamers easily ruin MMO's that have small servers. If you dont understand how then that's on you. I dont need to keep re-iterating my valid opinion. idgaf about streamers playing non-mmos since it doesnt cause an issue like it does in 2000 player server MMOs. Have a nice week.

  • hrfleet Hannahfleet (@hrfleet) reported

    @playnewworld Can you fix the Wells? I just go over them

  • plays_rascal RascalPlays (@plays_rascal) reported

    @playnewworld Please Fix The Fast Travel Cost. Its Becoming a chore to play everytime when you have 0 Azoth.

  • Tiger24YT Tiger 24 YT (@Tiger24YT) reported

    @playnewworld So just recently I just got your game yesterday and I've been having problems with logging into your game I saw the update but I don't think it fixed the logging in problem when are y'all going to get around to fixing this

  • SrSraPadilha SrSraPadilha (@SrSraPadilha) reported

    @FarroxFX @playnewworld In Reddit had a discussion about the biggest problems to solve, the interface of market was one of the most up vote, so I think that gonna came soon

  • THeSySTeM3000 THeSySTeM (@THeSySTeM3000) reported

    @playnewworld @playnewworld how about you fix the war kthnxbye