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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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g
(@GuillaumeCh1) reported
@playnewworld all servers crashed right now for EU ? Me and multiple people reporting issues.
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Дмитрий Герасименко
(@NucIearDragon) reported
@playnewworld Why i get disconnected from the game in the middle of play (not for afk), then get to queue, waited for 3 hours, and then get an error? And can't even see my character in menu now.
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James Drysdale
(@JamesDrysdale84) reported
@PhilsMinis @playnewworld @ochapeieiro I'm getting the same error as you. I hope it will be resolved soon
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ShedowCat8
(@ShedowCat8) reported
@playnewworld What's up with the login servers? Are there problems? 'Cause I'm crashing like hell and get requestlogin exceptions. What's up?
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Bakadesu
(@bakadesu911) reported
@playnewworld Fix EU servers plz
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Queen Of Poisons
(@Queen_OfPoisons) reported
@MikeMcKie92 @playnewworld am having this issue too just now
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Tobbe
(@f1ttsker) reported
@playnewworld Ive been in the queue for hours now.. Finally getting close and now I get an error? Are you ******* kidding me?
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Nik
(@kbeez34) reported
@playnewworld why is it on Valgrind that my buddy who queued an hour after me was put in queue at 880 but I'm still sitting at 2009? FIX YOUR QUEUING SYSTEM. Oh he's a content creator though. So if you're "not giving priority" then I call bs. Else, fix your queues.
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James Jarvis
(@JamesJa82842666) reported
@Osxgeekgirl @playnewworld same problem
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Lars Roed
(@Falgaroth) reported
@playnewworld So when can we get to play the game on our EU Servers ?? as they are ALL down and login trows an error..
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Daniel Thornton
(@DanielT93690926) reported
@playnewworld @aelflaedxo Any update on no one being able to login?
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Bruce
(@Bruce78711948) reported
@playnewworld Its great to repeatedly queue, get to the front of the queue then get kicked. Re-Queue to have to sit and wait for hours then kicked again due to errors. Now my char is gone. @playnewworld
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فيصل.العجمي
(@fkh025) reported
@playnewworld nice game i wait 2 years and also i have to wait 3hrs qeue then i get error when its 73 in qeue nice job
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Corneelio
(@Corneelioo) reported
@hybridspyda @playnewworld @Osxgeekgirl same, was in queu for 2 and a half hours, than this, let me know if u found a fix
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JJB
(@JackBurgyy) reported
@MikeMcKie92 @playnewworld Yup im having the same issue
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Fredrik Lanner
(@blackmoon3) reported
@playnewworld @Osxgeekgirl Get the same error, clicking on the region list shows 1/2 on EU where I made a character but shows 0/2 when EU is selected with the error continously showing up.
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The New World Channel
(@NewWorld_YT) reported
@playnewworld is so popular after long queues even the login servers and counters have crashed
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arne vangheluwe
(@arnevangheluwe) reported
@playnewworld @Osxgeekgirl Same problem can't see my characters nor the worlds
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TiMTriX_
(@TiMTriX3) reported
@playnewworld I and some other people have a problem with the character. After creating it and sitting in queue I got an error message. After that my character wasn't visible but still exists. So it says 1/2 but both slots are empty. Is it possible to fix it in any way?
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Tom
(@StandardlyTom) reported
@ThiccSlippyworm @playnewworld It's a fault with the login don't sweat it happened to me earlier just the servers are crashing 👍
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DPS Fitness/DazStan
(@DPSFitness_) reported
@playnewworld EU servers down? Cant see any, or my character's.
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Feclez
(@Feclez) reported
@playnewworld WTF!!! 7 hours waiting in a queue, get down to less than 500 in front to get kicked from queue and now totally unable to connect to the EU login servers
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That guy innit!
(@Bigtrollowski) reported
@playnewworld I understand you guys are new at this, but you guys have the biggest server farm in the world.. and you cannot host this? I thought the push back and the beta test few weeks ago was to fix issues?? Seems like they are still there, annoying EU can’t even go on and play tonight….
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Joe
(@DaSOCPO) reported
@FannySvedin @playnewworld sounds like a you problem loser
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Alento do Dragão
(@alentododragao) reported
@playnewworld Problem accessing Twitch?
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David Martins
(@DavidALMartins) reported
@playnewworld And we’re at it again. Login errors. Connection errors. As I said before. Shards and not servers. An unique server with lots of playable clusters. In that way you could add or remove servers as you wanted and people could switch between them.
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Nikarous
(@Harallinio) reported
@playnewworld cant login, http auth error and my char is gone. Eu server
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TARTAR
(@TARTAR91324239) reported
@playnewworld @Osxgeekgirl It seems login servers are down. My character doesn't show up either, but when I switch between regions it says 1/2 characters on EU central. @ mmloginservices_InternalServerErrorException -> Connection failed.
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Filip
(@Filipkarlsson01) reported
@playnewworld @aelflaedxo fix servers instead
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Lady Deminia
(@Demi_nia666) reported
@playnewworld I can’t logg in, whats happening? Server crash?