New World

Is New World down?

No problems detected

If you are having issues, please submit a report below.

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 12/12/2025 22:05

At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • AlecsovichDylan Dylan Alecsovich (@AlecsovichDylan) reported

    @playnewworld @primegaming when will you address GPU usage problems? I paid for this game and I can't play it because of this.

  • JuliannaRathme2 Julianna Rathmell (@JuliannaRathme2) reported

    @playnewworld Trade post is broken! If you arw offline you don't recieved money for items sold and do not receive items for buy orders completed while offline as well!

  • Mom3nto_Mori takeSHi (@Mom3nto_Mori) reported

    @mxxroman @hieronymuski @playnewworld You ******* cuck get lost z they deliver ****, they can't fix bugs. Abandon event bug was presented after they declared the fix. Stip licking half-arsed devs *** and provide free PR service for the brain dead devs who couldn't care less about the game

  • megilino Megilino (@megilino) reported

    @playnewworld Do you guys actually think the person running the Twitter has anything to do with patches coding or anything yeah put some comments here but don’t be a **** about it my God there’s also a place on their website for posting bugs and problems have a Great day

  • thejustpeaches justpeaches mcfruit (@thejustpeaches) reported

    @playnewworld Fix tradepost..

  • TroubleMagn3t TroubleMagnet #BlackLivesMatter (@TroubleMagn3t) reported

    @playnewworld Looks like we don't get gold from items on the trading post that sell when we're offline. Hot fix on the way?

  • Dean1090 Dean (@Dean1090) reported

    @playnewworld You should have fixed the property taxes by giving everyone the amount they purchased for their house. Everything is broken! Wars, bosses, perks, ect. The list is so long. The game has a starting foundation but it’s still in an Alpha state.

  • AeTcHa_ عَبدالرحمن (@AeTcHa_) reported from Riyadh, Minţaqat ar Riyāḑ

    @playnewworld Fix your stupid game. I can’t use the house i paid for !!

  • BeenKylin ShredCruz (@BeenKylin) reported

    @playnewworld Hey Alexa how do we fix lag in wars?

  • Heisneberg001 F1LyFL@V3 (@Heisneberg001) reported

    @playnewworld U need need to fix the OP healer build. i have full damage and cannot kill a healer lvl 60 v 60 1on1. broken mechanics

  • NotXilent Joe Risk (@NotXilent) reported

    @Im_StorMz_ @funkeemegz @playnewworld Nobody said anything about one region playing it. It’s about player base. No other company is dumb enough to cut off the biggest player base at peak times. Just like social media loses tons of money when they go down. This outage is planned by Amazon at peak time is dumb lmao

  • Champioee BlacCobra (@Champioee) reported

    @playnewworld ALEXA! SHUT THE SERVER DOWN! THE GAME IS BROKEN!

  • MAK_Dad A person (@MAK_Dad) reported

    @playnewworld @henry7310 Please take the servers down and apply a hotfix for this. My server already has significant deflation and losing currency this way will cripple the economy. I have multiple orders and no time to cancel them all, and the AFK timer will kick me off.

  • Leo67621138 Léo (@Leo67621138) reported

    @playnewworld Fix the War or are you still in BETA? LAGLAGLAGLAGLAG

  • Bubsy_Brimor David and John (BiA) (@Bubsy_Brimor) reported

    @playnewworld When will we get the server swap service back please? Keep up the good work 👍

  • LivingHero87 Livinghero🦹🏽‍♂️ (@LivingHero87) reported

    Welp @playnewworld broken again eh? Losing coin in the trade posts come on!?!?!?!?!!

  • ALLMVNj ALLMAN (@ALLMVNj) reported

    @playnewworld Alexa fix the trade post

  • ur_Shulgi ur_Shulgi (@ur_Shulgi) reported

    @playnewworld @henry7310 Appreciate but the company is saying this about all issues (or that broken situations are how it’s intended). You can patch more than once a week… especially for these broken items!!

  • CynicalSays 🌙CynicalSays☀️ (@CynicalSays) reported

    @playnewworld Hey so the gold for the housing issue didn't hit a lot of players. I received an error and no gold. Is this something that can be tracked and fixed or are all players effected by that just out the 2k?

  • IKINGAPE I KING APE (@IKINGAPE) reported

    @playnewworld Heavy Freeze is not triggering in ice storm. If this is not fixed, this will ruin the ice gauntlet. Fix this as soon as possible.

  • Delthecreator DelTheCreator (@Delthecreator) reported

    @Mom3nto_Mori @playnewworld @iCaliGrown Get a load of this triple AAA dev best dev in the world that can program and fix any bug in a mili second sheesh.

  • COPIUMCOUGH LOLW (@COPIUMCOUGH) reported

    @playnewworld Alexa why are all armor perks broken? why is the trading post broken? why is the ice gauntlet broken? why is there an invulnerability exploit in the game still ? why is end game content locked still? why are my stats disappearing? why is every single mechanic in the game bugged?

  • henry7310 henry73 (@henry7310) reported

    @playnewworld Broke more than you fixed. Game breaking issues too

  • AlecsovichDylan Dylan Alecsovich (@AlecsovichDylan) reported

    @playnewworld when will you address GPU usage problems? I paid for this game and I can't play it because of this.

  • AN1MA anima (@AN1MA) reported

    @playnewworld Hey Alexa why does AGS keep implementing useless features when basic game functions are broken?

  • LurkingZombie_ Albert (@LurkingZombie_) reported

    @playnewworld Alexa, did the gear issues get fixed in last patch?

  • ChrisSa92526473 Chris Sanders (@ChrisSa92526473) reported

    @playnewworld HAHAHA, u suck! You try to fix things on the game but end up destroying your own coding hahaha>Now the trade market is ****** and you didn't even work on it ppl are losing gold YOU SUCK! Your game is completely utterly up to ******* ****. Stop making cosmetics for a broken game

  • AlecsovichDylan Dylan Alecsovich (@AlecsovichDylan) reported

    @playnewworld when will you address GPU usage problems? I paid for this game and I can't play it because of this.

  • TheRealJDPerry J.D. Perry (@TheRealJDPerry) reported

    @playnewworld Can Alexa fix all the game breaking bugs, exploits & toxicity?

  • Vastt_tv Vast (@Vastt_tv) reported

    @playnewworld With this patch I have sold objects in the auction, and I have not received the gold, fix that now, I demand a reward