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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (92%)
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Glitches (8%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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New World Issues Reports
Latest outage, problems and issue reports in social media:
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SosikNTwiztid
(@SosikTwiztid) reported
3rd crash today of @playnewworld …..
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AimbotAx
(@AimbotAx) reported
@playnewworld How bout fixing the issue where your game makes people’s GPU’s explode
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Leao Meravigliao 🙏
(@Gianji871) reported
@playnewworld Please start whit fixing the error that occur while in queue, that's should be a good start. It's frustrating being in queue for hours and than have to restart again.
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MrRussianTV
(@MrRussianTV) reported
@AMZNGameStudios really need to do something with the queues. A game crash could cause a whole day to be wasted on a multi hour queue. It’s disheartening… and honestly a good reason to return a game if you’re a casual player with not much time to play. #newworld @playnewworld
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𝙙𝙖𝙧𝙧𝙚𝙣
(@darren_fm) reported
@Sweaty_Fat_Nerd @ElTony1620 @playnewworld That's my thought. My 2 buddies and I joined a server at 6pm last night. Waited in queue for 20 minutes and played for 6 hours, no problem. Coordinate with your friends! Don't blame a game because the sever you want is 18,000 people over the limit and has a long queue. hahaha.
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PAWOO
(@JOEL4Y) reported
@playnewworld Also there's a problem with some glitch effects like lines occuring while I'm sorting out items. I noticed that only occur while I'm looking the items.
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Ariel Amor García
(@ArielAmorGarca1) reported
@Theshape80 @playnewworld Thanks for ur answer but this has only worked to me with the "TooManyRequestException" error but not with this one :(
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BЯΛП
(@I3randonRosario) reported
@playnewworld Could you guys acknowledge the problems with the Amrine Expedition? My entire server Nunne Chaha on US East cannot complete the story quest due to the expedition’s server side lag, invisible mobs, and people report infinite skill cooldowns when leaving among other things.
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Pachenco125
(@Pachenco125) reported
@playnewworld Gentlemen, people have paid for a product that they cannot use. fix the damn queues
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Daniel
(@Daniel23775440) reported
@playnewworld in SA servers (naraka) need fix to amrime quests for complete to a principals quests
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Musty Gorilla
(@Sweaty_Fat_Nerd) reported
@darren_fm @ElTony1620 @playnewworld I had to wait about an hour and a half but it was a 500 que. was the shortest number at the time so thats what we picked lol. Played all through the night no issues after that
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Hoof
(@hoofhearted4) reported
@delmontyb @playnewworld People act like queue times are a problem. It'd a built in mitigation for high population login efforts. It's not like the servers were down lol Diablo 3 or Outriders. You could get in and play no problem if you waited.
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Monkey Moobs
(@MoobsMonkey) reported
@playnewworld Please implement server changes, without this the queue problem isnt fixed for those who have already sunk time into a character. I either start again, or wait 4 hours... @playnewworld
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Dvieli
(@Dvieli1) reported
@playnewworld Go fix the Amrine Dungeon... its impossible to do and without it you can't progress the MSQ, how come the released game has more bugs than the closed beta...
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burgerwarrior24
(@BurgerW24) reported
I wish in @playnewworld if I crashed I wouldn’t be thrown back in queue. Been on all day just to crash and have to wait in line for another 5hrs… See you tomorrow for more. Hopefully we don’t crash for a 3rd time lol
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AUSTIN SMITH
(@DrunkenxBubble) reported
@playnewworld I hope you guys are able to fix this because the game was so good in beta but ive had nothing but lag glitches disconnect and sitting in que since the game released 340 hours between the two betas and I've played two hours since launch the rest has been que timers
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Christopher Hoyt
(@jmangaming_) reported
@playnewworld #NewWorldMMO I love waiting for a little over an hour just to hit number 30 in the queue and then get "failed to join login queue" you've gotta be ******* kidding me...now I'm 1139 wtf
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Omen Anders
(@Tigerwritertv) reported
Man you guys @playnewworld gotta add a “are you sure you wanna leave Q” I legit bummed my keyboard and hit esc and boom. First a disconnect then this. I will ***** because I’m a ***** so just ignore me.
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Chris-Zmeu
(@Zmeu_Gaming) reported
@playnewworld please for the love of god fix your servers … increase the player cap or allow is to transfer our existing characters off our current server …
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Rodrigo Minnemann
(@Rod_Minn) reported
@playnewworld Thanks for the continuing work on the issue. I've been having queues of 2-3k on prime times in Harmonia, EU. Players in my Company have outright skipped today due to "TooManyRequests" errors during those queues and didn't have the grit to enter another. Keep up the good fight!👍
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lick me toes
(@YouMeAtHorizon) reported
@playnewworld No lag no nothing!! Amazing
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𝙙𝙖𝙧𝙧𝙚𝙣
(@darren_fm) reported
@ElTony1620 @playnewworld Joining a server for a streamer sounds like a proverbial "you problem" more than anything. Look at Valhalla, 20,000+ people trying to join that one. Someone joining that server should expect BS queues and a host of other issues. That's on them. That's not New World's fault.
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alborde
(@albordestreamer) reported
@overlord_king @playnewworld @xVauda The jokes of the coffe, when there are people who have paid for a service that is not being provided, by a multinational; I pass it through the *****
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Korvin Vaughn (Sir/Sire)
(@KorvinVaughnX) reported
@Triforce3k @playnewworld Can't even login right now. You click play and don't even get a queue pop up for 10 minutes. Then you get to see that you're 2000+
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tatu kuosmanen
(@nezgyl) reported
Yep requested a refund from @Steam about @playnewworld poor situation in logging in. Its about principles. I could wait for the fix and act all is well but. I WANT TO PLAY, I PAID 40€ FOR A GAME, NOT TO SIT IN A FKIN Q SIMULATOR 2021. @Nez949
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𝙙𝙖𝙧𝙧𝙚𝙣
(@darren_fm) reported
@Sweaty_Fat_Nerd @ElTony1620 @playnewworld Yep! My first server had a queue of almost 2000 by the time I got home from work. I was only level 10 so my friends and I chose a new one and now the queues have been around 170ish. Glad you haven't had any issues! The game is a ton of fun!
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edu
(@edusilva_txt) reported
@playnewworld Please fix Amrine dungeon on SA East servers, since yesterday the dungeon is so lagged that is impossible to finish it and progress in the main quest line.
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rodrigo buiani
(@robuiani) reported
@playnewworld this is a disaster, the servers can't cope, I was waiting almost 1 hour to enter for a connection error to jump and take me out to the same ****, literally since the game came out I could not play.
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Marvin
(@nievequemada) reported
@playnewworld Coming soon when queues are no longer a problem. Nice ;)
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Chizy ⭐
(@OhChizy) reported
If you get an error when queueing into #PlayNewWorld... Click the OK button... but... DO NOT click the PLAY button when the error has disappeared. It will automatically add you back into the queue at your position if you just leave it. @playnewworld #NewWorld #NewWorldMMO