New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 02/20/2026 13:20

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (100%)

    Sign in (100%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United States‘Ewa Beach Sign in
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • WolfpackCasey MetaWolfpackKC (@WolfpackCasey) reported

    @playnewworld When will the Quest The Living Crystal get fixed. Was reported that the mob does not spawn 25 days ago. Still broken.

  • saga_city9 Uncle Kyle (@saga_city9) reported

    @playnewworld Thanks for your hard work! Hopefully next patch can fix some of the bugs and make outpost rush a bit more equal and fair. It's a fun game mode!

  • zenswxrld zenny (@zenswxrld) reported

    @tdecelal @Its_Bogz @playnewworld It's literally broken lol, if you don't switch weapons or holster and don't log out your damage will stack and stack and stack. I was hitting 4k damage each light attack without crits at 55. Lol

  • Tymek84 Tymek (@Tymek84) reported

    @playnewworld Do not buy the game. It's full of bugs. "Timed out while waiting for server to describe the world.” Cant log in, it's been almost 5 days. Customer service are more interested in 'Did I provide you with good service' than actually fixing issues.

  • ImUnhealthy_ Unhealthy (@ImUnhealthy_) reported

    @Its_Bogz @playnewworld If you could read you’d realize that it’s still being worked on for the actual patch. This was just to fix trading.

  • jat0rz jat0rz (@jat0rz) reported

    @playnewworld Fix the war issues Holy ****. Hatchets? Hello?

  • Charls19838741 Charls (@Charls19838741) reported

    @playnewworld A lot of companies are using bugs to win wars and you are not baning them. Can you at least stop all wars until you fix it? ¬¬

  • sigtau22 Sigtau22 (@sigtau22) reported

    @_spencerstone @playnewworld Whatever fix was implemented last night or this morning fixed the issue. I was able to transfer servers.

  • thegreatbeardy Beardy (@thegreatbeardy) reported

    @playnewworld There's a lot of potential. This just isn't it. It's so broken, and you're punished for everything you do that's fun. My desire to play has come to a screeching halt for now.

  • FoxyFoxin Matt Foxin (@FoxyFoxin) reported

    @playnewworld Fix the damn ice gauntlet.

  • Movie1011 Movie1011 (@Movie1011) reported

    @DadSidekick @playnewworld They have notices on the game and on their site. You have trouble going there?

  • DadSidekick Sidekick Dad (@DadSidekick) reported

    @playnewworld The repercussions behind disabling the economy is more impactful their your team's measly minds can comprehend... Absolutely no idea what you are doing, or how to fix this issue... Still not surprised your Twitter account isn't publicizing this issue...

  • Senitality Sen (@Senitality) reported

    @playnewworld Fix your ******* game this time

  • Fredkenstein89 Alfredo Martinez (@Fredkenstein89) reported

    While the Team at @playnewworld are working on a lot of the problems with the network of the game that allows people to duplicate items and what not, here is a solution for the people who want a fair game. "Make New Server's that are Fresh, can't transfer characters"

  • Eggroll_Mafia Thomas (@Eggroll_Mafia) reported

    @playnewworld @triston_bruno what terrible service. in other words "good luck on getting help" what's proabbly happening is when people mass report in this game(even if they arent doing anything wrong) the system will just ban you because its dumb as bricks

  • GCG_LawmanDev GameChanger Law (@GCG_LawmanDev) reported

    I really care about this game and the games success..... With that being said, PLEASE tell me yall have a fix coming for us SOON! (Like by the end of the night😩) @playnewworld

  • Stowie16 Stowie (@Stowie16) reported

    @playnewworld Fix pvp or your game dies so quickly

  • Dubzmike_ Dubz (Mike) (@Dubzmike_) reported

    @playnewworld "We will be holding downtime indefinitely, the game is too broken for us to fix."

  • jj11952 jesse (@jj11952) reported

    @Ruglabok @OneEyeWonders @playnewworld never had any problems with until recently

  • Ruglabok Ruglabok / GZ Card Breaks (@Ruglabok) reported

    @OneEyeWonders @playnewworld I have had constant problems and I even waited almost 2 weeks since the game released

  • Saphnir Sidequest | Saphnir👑🐉 (@Saphnir) reported

    @HeyItsTerryTV @playnewworld Thanks for this share! We were going to play new world this weekend but it’s it’s broken and buggy I don’t want anyone to have a bad experience 🥴😪

  • Ruglabok Ruglabok / GZ Card Breaks (@Ruglabok) reported

    @OneEyeWonders @playnewworld It got so bad playing an Ice Mage, I gave up. That spec has so many problems man, it's sad.

  • OneEyeWonders OneEyeWonders (@OneEyeWonders) reported

    @playnewworld How about broken AOE ability’s like pillar or ice storm that work 20% of the time

  • Eggroll_Mafia Thomas (@Eggroll_Mafia) reported

    @playnewworld when are you guys going to fix my fire/ice staff? the glitch is rendering my game unplayable when damage only procs 1 out of 3 times. (at best)

  • PierreLacombe Pierre Lacombe (@PierreLacombe) reported

    @playnewworld @DeejayKnight nice BUT when will the auction house be fix You going to loose more players

  • DadSidekick Sidekick Dad (@DadSidekick) reported

    @playnewworld Only now do you even mention this issue on Twitter... Haha... 24+ hours later... This will be a momentary fix, until someone else exploits the game... oh wait...

  • DadSidekick Sidekick Dad (@DadSidekick) reported

    @playnewworld The repercussions behind disabling the economy is more impactful than your team's measly minds can comprehend... Absolutely no idea what you are doing, or how to fix this issue... Still not surprised your Twitter account isn't posting this issue...

  • _Oz689_ Alan or Oz (@_Oz689_) reported

    @playnewworld So no fix to the hatchet exploit? Literally PvP part of the game isnt even fun.

  • ttvTyYerr_ TyYerr (@ttvTyYerr_) reported

    I REALLY hope @playnewworld gets it together and starts releasing hot fix patches for all the bugs rn. Feels like we are temporarily losing players by the minute, don’t want it to turn permanent. #PlayNewWorld

  • DadSidekick Sidekick Dad (@DadSidekick) reported

    @Movie1011 @playnewworld "Only now do you even mention this issue on Twitter..." Please read into the context of the statement... Obviously I know of the issue...