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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Problems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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            Sign in (75%) 
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            Online Play (13%) 
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            Glitches (6%) 
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            Game Crash (6%) 
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time | 
|---|---|---|
| Sign in | ||
| Sign in | ||
| Sign in | ||
| Sign in | ||
| Sign in | ||
| Glitches | 
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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 Markbros 
    (@mros83) reported Markbros 
    (@mros83) reported@playnewworld INCREDIBLE @playnewworld. After following YOUR RECOMMENDATIONS to mitigate YOUR RELEASE ISSUES, I find myself with a +70 hours character and without the possibility of migrating to another region to finally meet my friends. I feel cheated. Last game I buy from Amazon/this studio 
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 Dede Eko 
    (@dd_eko) reported Dede Eko 
    (@dd_eko) reported@playnewworld players start using report system to bans players from other faction to win war in Kyphanta.. please consider to fix this.. 
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 Orian Hinrichs Jr 
    (@orianjr87) reported Orian Hinrichs Jr 
    (@orianjr87) reported@TrueGameData @playnewworld I followed the issue a bit during the beta but haven’t researched much into it since launch. Just heard of the issue still being a thing. 
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 Spookyrumble_TTV 
    (@Spookyrumble_1) reported Spookyrumble_TTV 
    (@Spookyrumble_1) reported@playnewworld Any update on the region transfer issue? I mean telling people they can play anywhere because there will be a transfer option later and then going back on it will for sure make a ruckus 
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 ☔️ 
    (@Kwalax) reported ☔️ 
    (@Kwalax) reported@Chadly_99 @playnewworld did u know how to fix it ? 
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 Krzysztof Żarczyński 
    (@kzarcz) reported Krzysztof Żarczyński 
    (@kzarcz) reported@playnewworld You might want to fix targeting in this ad, I don't speak this language. 
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 BRETTYtv 
    (@BRETTYtv1) reported BRETTYtv 
    (@BRETTYtv1) reported@playnewworld fix tier 5 azoth staff pleaseee :D 
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 KadavaGHG 
    (@KadavaGHG) reported KadavaGHG 
    (@KadavaGHG) reported@pabloelchelero @playnewworld queues and then transfer back to EU when all the server issues were sorted, because they said we could... 
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 Beardylocks 
    (@Beardylocks92) reported Beardylocks 
    (@Beardylocks92) reportedHow long will #NewWorldMMO remain silent about these Automatic bans due to mass report? How long will they let their game and company receive more bad publicity and have articles published about them before they step in front of it and promise us a fix? @amazongames @playnewworld 
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 Lunnainn 
    (@McLunnainn) reported Lunnainn 
    (@McLunnainn) reported@playnewworld I wonder - before I start playing that for real; Will I be banned for using a PS4 controller and a re-mapping program called reWASD to play this game? I have no issues playing with Keyboard and Mouse, but I would like to play with a controller too. 
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 Billy’s Valor 
    (@BlueMtns1) reported Billy’s Valor 
    (@BlueMtns1) reported@HoldKicks @cantguardjoshb @playnewworld Bro who asked you? Lmfao suck my left nut kid the game is broken 
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 Riesenfußjunge 
    (@RiesenfuJ) reported Riesenfußjunge 
    (@RiesenfuJ) reported@AomoriWp @playnewworld Same Problem for me, they have to make it possible i dont Care for some time extra , but i wanna Swap from east to EU 
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 ky 
    (@Dademonslay) reported ky 
    (@Dademonslay) reported@playnewworld Every since this update you gay ***** made the game hasn’t worked since kno just for that I’m a need a refund nothing works nothing but errors for the dam game I hate you dev smd new world 
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 HeHateMe Picksix Jr 
    (@HehatemeJ) reported HeHateMe Picksix Jr 
    (@HehatemeJ) reported@playnewworld Fix your stupid lag war exploit. Or roll back the map or something. This is so stupid 
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 Dan 
    (@BoxPressRadio) reported Dan 
    (@BoxPressRadio) reportedHas there been any update on the issues with 30 series GPUs with @playnewworld yet? I'd really like to play on this PC instead of the other with a 1660ti. 
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 HeHateMe Picksix Jr 
    (@HehatemeJ) reported HeHateMe Picksix Jr 
    (@HehatemeJ) reported@playnewworld you talk about fair play lol. People exploit wars and you do nothing. Good job having one server dominate everything because of the lag glitch and forcing people to join or quit daily. Well done Amazon. 
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 𝗧𝗿𝘂𝗲𝗚𝗮𝗺𝗲𝗗𝗮𝘁𝗮 
    (@TrueGameData) reported 𝗧𝗿𝘂𝗲𝗚𝗮𝗺𝗲𝗗𝗮𝘁𝗮 
    (@TrueGameData) reported@orianjr87 @playnewworld I think this is way overblown, I think it was a few cards with a hardware issue early on. I've read about it and watched the videos on it. If you are worried about it, just lower your power limit through MSI Afterburner. But I'm not worried about it personally 
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 IronTarkus 
    (@IronTaruks) reported IronTarkus 
    (@IronTaruks) reported@playnewworld game randomly crashes/freezes with audio still being heard. Sometimes in 5 minutes sometimes in 15 but always. Please fix. 
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 Tyler Pritz 
    (@Yamitri) reported Tyler Pritz 
    (@Yamitri) reported@playnewworld you guys need to fix the Archernar Gate wayshrine and the spawning of corruption on it. It makes it so you can’t leave the wayshrine because you’re trapped in the corruption. 
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 Kendra Mitchell 
    (@blusvekia) reported Kendra Mitchell 
    (@blusvekia) reported@playnewworld Can you please fix T4 and T5 Azoth staffs!? Can't close any lvl 55 corruption portals! 
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 James Wash 
    (@Washy_J88) reported James Wash 
    (@Washy_J88) reported@drodriguid @Adaetus1 @playnewworld So what your really saying is because the problem doesn’t effect you, it’s not worth being addressed? If this doesn’t affect you move on simple. For those it has effected it would nice to be addressed seeing as it was new world staff that gave the advice and it has effected many 
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 Mr.Moe627 
    (@Mr_Moe627) reported Mr.Moe627 
    (@Mr_Moe627) reported@playnewworld Why Can i play games like red dead redemption 2 without any major lag or fps drops but when i play New World then my pc just wants to give up. Red dead redemption has better graphics and the install is larger in gb? Please help me understand, there probably is a way to solve it 
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 ☔️ 
    (@Kwalax) reported ☔️ 
    (@Kwalax) reported@kaylafaubus @playnewworld did u know how to fix it ? 
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 ♔HonorsHold♔ 
    (@HonorsHold) reported ♔HonorsHold♔ 
    (@HonorsHold) reported@playnewworld cant log in east coast server YS / says internet error / i have 850 mps just did speed test so not on my end 
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 Dmongi33 
    (@dmongi33) reported Dmongi33 
    (@dmongi33) reportedok @playnewworld Thorpe got to be broken man this **** was hard hahaha taunt for sure doesn't work on the man! 
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 ๎๎๎๎๎๎๎๎๎๎๎๎๎๎๎๎๎๎๎๎๎๎๎๎๎๎๎๎๎๎๎๎Kyruf 
    (@_Kyruf_) reported ๎๎๎๎๎๎๎๎๎๎๎๎๎๎๎๎๎๎๎๎๎๎๎๎๎๎๎๎๎๎๎๎Kyruf 
    (@_Kyruf_) reported@Dankryles @UKKranial @playnewworld They said it was fine and that's the problem 
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 Terry Silverthorn 
    (@tsilverthornuk) reported Terry Silverthorn 
    (@tsilverthornuk) reported@playnewworld please fix the #TradingPost store.. it hangs moment you do 1-2 items to sell. spinning wheel on screen logging out doesnt fix it. 
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 /(Daniel)|(rodrigues)/g 
    (@drodriguid) reported /(Daniel)|(rodrigues)/g 
    (@drodriguid) reported@Washy_J88 @Adaetus1 @playnewworld The one that reply tweets is not the same that tell what direction the game is going. You should had asked on forum, you were too naive. And what you're asking is basically a solution to 1 little issue that affects like .0001%. What you're asking is hard to do and permit everyone 
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 ♔HonorsHold♔ 
    (@HonorsHold) reported ♔HonorsHold♔ 
    (@HonorsHold) reported@playnewworld cant log in east coast server YS / says internet error / i have 850 mps just did speed test so not on my end @playnewworld 
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 Rectifeye 
    (@rectifeye) reported Rectifeye 
    (@rectifeye) reported@Gladd @playnewworld If it was a cooldown period, or something else, what would be your solution to this problem?