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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (92%)
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Glitches (8%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Darkstar Magic
(@Richard48062297) reported
@playnewworld Plenty of time to add **** to the cash-shop but never any time to fix the worrying amount of exploits or cheaters in the game. Do you think you'll even be around this time next year? lmao
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ا
(@a7madkaled2) reported
@playnewworld FIX THE GOD DAM GAME
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Andrew Reise
(@AndrewReise) reported
@playnewworld all you have to do to fix the queue is verify game files. if you're stuck you unstuck. worst case you quit the game to desktop then verify game files then launch. verify fixes the stuck bug. appears to happen when you queue while someone hasn't loaded out yet
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Dylan Andrews
(@Dyyrin) reported
And today is the day @playnewworld decides to crash on launch. We made it 135 hours without crashes and now it won't make it past title screen. Re-installing now.
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Strife
(@Strife4K) reported
@playnewworld siege war lags are ******* annoying to deal with man. Fix this crap
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Vandarsin
(@vandarsin) reported
@playnewworld FIX THE PORTALS. 2 weeks into your game and half the content doesn't work lol
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Robert Horvath
(@RobertHorvathTO) reported
@playnewworld when are the server transfers going to be fixxed? did not i was getting transferred to a 1k+ que list server. At least have a option to transfer while in menu. Not to mention not being able to play the character for almost 3 days due to a fatal error bug
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darrell beaman
(@johnbeaman23) reported
@playnewworld fix this broke *** game, its a joke how much amazon dosent have their **** together.. ashamed
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BOOSIE
(@xBoosiex) reported
@playnewworld Everyday i get the message Failed to configure, and cant login -_-
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Frank Arnum
(@FrankArnum) reported
@playnewworld Do you guys have any idea when you will get the transfers fixed? Was hoping to transfer this weekend and you still haven't fixed the issue from Thursday. Please I need to play with my friends. This is just making me not want to play anymore... HELP!
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Bryte 🦊
(@brytedarklyt) reported
Wars need to be disabled until you get this ice gauntlet lag thing sorted out. It's frustrating to lose wars not because of skill but because some joes decided to exploit a known issue. @playnewworld
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Junior
(@Juniorlmaolol) reported
please fix the trading post bug in windsward @playnewworld
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Lukumms
(@lukumms) reported
@playnewworld Man where is the communication holy #%#$. We waited and waited and now that you have issues (without warning) slammed the transfers shut. - Due to a major issue fair enough. But holy $%# guys seriously. Just COMMUNICATE. We don't care how long. GIVE US AN ETA.
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Bryce
(@Flexxatronn) reported
@playnewworld Can your next patch please fix the ******* great axe/warhammer spam? I'm literally getting disconnected in wars due to the massive amount of lag from the enemy company spamming those. Also, add some kind of CC reduction or diminishing returns. I'd love to play my character, ever.
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Snido
(@Snido757) reported
@Forzakee @CODEwastaken @playnewworld No I'm blaming a tone deaf PR team that said yea release and advertise skins for $20 each when we are having the current technical issues. And if they were for us they wouldn't be $20 each, they are for their wallet.
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Misfit
(@RuflessMisfit) reported
please hurry up and fix outpost rush permanently its the only fun thing to do right now in this game @playnewworld
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Austin
(@TheBobTheDoctor) reported
@playnewworld @AMZNGameStudios PLEASE INVESTIGATE OLYMPUS SERVER, DEFINITELY FISHY STUFF GOING ON 2 WARS DEFAULTED TO LOSS BEFORE THEY EVEN START! Server: Olympus US - East Name: ThebobthedoctorTTV ISSUE: SERVER CRASH?
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based blam
(@WilleBlam) reported
@playnewworld fix the terrain pls its the 102981th time im stuck in a mountain and need to recall to inn to get out, unstuck puts me 2ft deeper in the mountain
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GFuel Dani Dawnstar | The Foxy Vtuber
(@DaniDawnstar) reported
@playnewworld please bring FALIAS back up!!!! Why is our server down T.T
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Kartacs
(@Kartacs86) reported
@NVIDIAGFN @playnewworld When fixed the 100% GPU problem in game?
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Roman Olvera Esquivel
(@esquivel_olvera) reported
@playnewworld When are you gona fix the your lag, ppl spamming AOE makes the wars unplayable.
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SirTitan 🐺🐺🐺
(@S1rTitan) reported
@playnewworld Calganor server is unplayable with lag....
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Darkstar Magic
(@Richard48062297) reported
@playnewworld Whats funny/sad/to be expected from you is, people are still abusing the mass report like they have since the game launched and you in your infinite wisdom have dont **** all to solve the problem. Pure dogshit "game".
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Tracerz
(@TracerzGG) reported
@playnewworld sooo are y’all gonna make a comment on falias server suddenly going offline for 7-10 min when every other server wasn’t having an issue? Like we lost a 5 attack win streak because of it. Just would like to know why it happened?
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bryson winters
(@BrysonWinters) reported
@playnewworld so when you going fix the immobilized game breaking bug that has stop people from you know actually playing your game…..
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Tyler Lee
(@lee_tyler_) reported
@Strife4K @playnewworld Fix it now 😡
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NE_Arclight
(@NE_Arclight) reported
@playnewworld @Sacriel Guess we didnt fix that boxing exploit? Every war on our server its being using....Orun Marauders Just abused in 5 wars today.
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ComicBooksPlus
(@4ColorCrack) reported
@limarodrig0 @NVIDIAGFN @playnewworld This is the thing ppl don't understand about tech support. They don't know how long it's going to take. It's not like fixing a car where you have a time frame based how the avg it took other times. It's a new problem they have to figure out why it's happening & how to fix it
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uzis
(@uzis59492011) reported
@playnewworld so my talents just got deleted. No Problem i thought, i will just respec, but no a whole bunch of weapon points just got deleted of my account. What the actual Prime?
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Paws
(@PawsTTV) reported
Okay, so outpost rush has no UI, the server lag takes about 3 minutes after you get the reward to take you out of the session and it has a few stuck situations, but boy, I missed outpost rush! Guess that is what I'm spamming tonight #PlayNewWorld