Is New World down?
No problems detected
If you are having issues, please submit a report below.
New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
-
Sign in (92%)
-
Glitches (8%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
-
Radrez
(@przemro9) reported
@playnewworld What's with Lag Detected on EU servers? I am stuck in place :(
-
DarK_DO7
(@Galyos89) reported
@playnewworld The E key not working seems to be fixed by respawning or fast traveling anything that triggers a loading screen it's work for me and a friend whenever it happens
-
Gareth
(@strawhatnub) reported
@playnewworld Hi, I'm having other issues. Today of a sudden, I am getting crashes to desktop. Wasn't happening the pervious 2 days, what is causing this?
-
Obscure
(@TheObscure96) reported
@playnewworld What about the connection error one? I clicked «OK» and waited just like with the other errors, but I never got back into the queue.
-
Serf
(@Serf_) reported
@playnewworld Also, @playnewworld, is there work being done to help those players that had an unexpected crash? I waited this morning to get in. Once in, I did a round of quests and teleported to my inn. I got a fatal error and dumped to desktop...now I have 3 hour wait to get back in. Ugh.
-
DCG
(@1DCG1) reported
@playnewworld "queueing for a starting area" queue is broken. characters not new. fix this.
-
a Living Being
(@aLivingBeing) reported
@playnewworld Doesn't work. I've been on queue for hours now and got this message 3 times in queues numbers #1, #2 and 3 didn't join back after waiting 10mins each time... The 'You are queueing for a starting area' is BROKEN
-
Zavoc
(@ZavocOriginal) reported
@playnewworld Legit is the game even worth it, when you will have to wait the half of the day to get in, and you can't even leave because then you will get kicked for inactivity? I bought this game to have something to chill with, and your issues really draining me for my motivation.
-
DCG
(@1DCG1) reported
@playnewworld queueing for a starting area" FIX IT
-
Tom
(@GrimmyH4) reported
@playnewworld I had a different error after 20 minutes of clicking ok nothing came up so I clicked play and about in 3800 after waiting 4 hours already
-
Brad
(@BradtheRad09) reported
@playnewworld @Chadesh I tried to do thst in the beta and would be kicked for inactivity. So I think tge problem solves itself after a few minutes.
-
32Bit Badman
(@xmkmx) reported
@playnewworld Fix. Your. Game
-
oVoxen
(@o_voxen) reported
@playnewworld So had to relog due to UI mess up on new world and now in a queue of 2900 ? seems like you get penalised for problems in game....
-
DCG
(@1DCG1) reported
@playnewworld "queueing for a starting area" queue is broken. characters not new. fix this.
-
bicer
(@Southrum) reported
@playnewworld Fix your game
-
CozminFatul
(@FatulCozmin) reported
@playnewworld And if you get failed to connect? As it happened to many players? How you fix that? This game sucks
-
Serf
(@Serf_) reported
@mccvrty @playnewworld I understand but I can't. Our company has been playing since closed alpha. We're all on that world. Hundreds. I hope it gets better. I didn't have any issues the first two days.
-
Eric Paul
(@ericpaul89) reported
@playnewworld Pity it's just not working forever as I and my friends get kicked off the queue by another error even after okaying that message away. We're trying since this morning! I'm sorry, but I wanna play the game I paid 50 bucks for 😕
-
bicer
(@Southrum) reported
@playnewworld 2 hour queue. Failed to join login queue. Please try again. Back to 2700 on EU. Are you ******* kidding me?!
-
pipsquik
(@FabianDOOOM) reported
@MaybeOnMars @playnewworld DO NOT PRESS PLAY if you press OK after the error itl place you back in the quee automaticly
-
Scott Chicken
(@scerstt) reported
@playnewworld "See if it fixes the issue" that's actually hilarious
-
Syrentios 🇳🇱
(@Syrentios) reported
@playnewworld I just had "failed to join login queue, please try again" when i was on Position 1 in the queue........
-
setfire2flames
(@setfire2flames) reported
@playnewworld Will there be a fix for queue randomly dropping you? Went from 1200s to 400s then queue just stopped. When I queued again I was put at 1900s.
-
Probably TierZer0💚🏴🚩🇵🇸
(@Tier_Zer0_) reported
@playnewworld I've tried that multiple times and it has never worked (I left it for 40mins earlier). I must have seen that error 20 to 30 times and have always lost at least 500 spots in the queue.
-
Jason Brown
(@Jay_McB) reported
@playnewworld still having problems with getting on. Being in a queue is one thing but being kicked and having to go back to a higher position. #MoreServers @amazongames #NewWorldMMO
-
Whippets 🏴 🇪🇺 #FBSI
(@ArghWhippets) reported
Where the hell are your servers @playnewworld ? Mars? Ping is so bad it's unplayable. In EU on EU server. No problems with other MMOs.
-
Zavoc
(@ZavocOriginal) reported
@playnewworld Doesn't work everytime. After I got that error code like 7 times, it didn't put me in queue again.
-
ayd
(@sarmiyor) reported
@playnewworld Please fix "Failed to configure" problem. I'm tried to try login!
-
Brad
(@BradtheRad09) reported
@Chadesh @playnewworld I mean its not a problem because If I need to throw a pizza in the oven or make some quick 10 minute pasta I shouldn't be kicked.
-
The Bearded Moto
(@MotoBearded) reported
@playnewworld I have now been kicked 4 times & clicking OK & nothing else is not working! I sat & waited over 15 mins & never rejoins, it's a different error I think also!