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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Damien Ezell
(@Dezell1992) reported
@playnewworld ******* liars... fix you goddamn servers or give us refunds we dont want to play this **** game
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Elixir Audio Productions (Wesley)
(@AdamCAudio) reported
Hey @playnewworld That's a genius idea btw, what you do is make login ques take over 2 hours so that if people are playing it on steam, they cannot refund it since the 2 hour period of "Login screen simulator" will have taken up the time. Shady af
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TheTacticalTaco
(@Tactical_Taco12) reported
Just waited 6+ hours in queue for New World only for the game to crash 20 minutes, now back into the 1700+ person wait :) Thanks @playnewworld
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janna ♡
(@jannnnuhhh) reported
Dear @playnewworld - I'd really like to not look bald in certain headgear. Please fix? ;(
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Rigel Ramírez
(@Osgarramirez) reported
@playnewworld 5 hours without an update. Let us change servers willingly or something until this is fixed, the amount of crashes and lag detected disconnections put a toll on our patience, we just want to play and most of us can't.
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Ellerion Snow
(@EllerionS) reported
@playnewworld @briixxloveee Will this service be FREE?
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Paul Senegal Jr
(@psenegal) reported
@playnewworld Do you want to know how to fix the queue issue? Find a way to kick the inactives that are macro crawling, jumping while taking breaks instead of getting kicked.
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Alexander Figueroa
(@Alexand52253808) reported
@playnewworld Not being able to even login to play on launch is like mmo gaming beginning class 101 man how many mmos in the years have had this issue. You know you’ve gotten millions of dollars out of this game before launch and thought 20 servers was sufficient with 2k capacity. Literal math
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IsaacRamsay
(@isaac_ramsay) reported
@playnewworld entered que at 11k 30 mins after server launch, got down to 6800, took a nap and woke up to a nice surprise that I was kicked from que from an error and now back at 12k. We don't need more servers, we need higher server capacity. New World is more like Que World at this point
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Acruxiangaming
(@acruxiangaming) reported
@playnewworld Amazon, Honestly free server transfers are not going to fix the tiny server cap of only 2k players... Increase the cap and spend a little of that money you've just cashed in big.. Before people get tired of it and go back to what they were doing before launch.. .
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iTz_TimboSlice
(@iTz_TimboSlice) reported
@playnewworld Waited 5 hours in queue to play your game, got to level 8 in 15 minutes. Game bugs, and wont let me craft any items. You litterally cannot progress any further without making the longsword. I chose to relog, another 2000 player queue. Fix your game.-closed beta play
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Brandon Hayhurst
(@TheNewbieKing) reported
@playnewworld just sat in my second queue for the day. 3 hours 1.1k people. Just to get an error at 47 people. Seriously guys?
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iNa-SiMulATioN
(@iNSiMulATioN66) reported
@playnewworld Anyone find it funny there has been no communication with the community about the queues and there plans to address this serious problem. I guess they have gone into hiding or something
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Preece
(@PR3ECE) reported
@playnewworld You’re joking right? My game crashes and I wait in a 600+ queue for a server just for it to fail to login when I’m 2 hours deep 23 in queue. Don’t buy this game because you won’t be able to play it more then once
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Bang
(@Thebigbang3xl) reported
@playnewworld I don’t really mind the queues, actually I totally understand it BUT I do however mind the queues failing and me having to queue again from the back of the line. Fix that soon please??
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Rigel Ramírez
(@Osgarramirez) reported
@playnewworld 5 hours without an update. Let us change servers willingly until this is fixed, the amount of crashes and lag detected disconnections put a toll on our patience, we just want to play and most of us can't.
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SirTitan 🐺🐺🐺
(@S1rTitan) reported
@playnewworld when people are a higer level like 21... they should not be last in que but first in que. Please fix this bs.
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Mandythegrim🕸🥀
(@Kami_Sama524) reported
@playnewworld Waiting in a 200+ queue for #1, but receiving an error message and being kicked when you get there, isn't fun. Maybe 331 in queue will work this time.
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Al
(@CrymsKills) reported
@BlackShrubberie @benevolentbowd @playnewworld We're consumers. We paid money, we expect a product. It's not hating to hold a company accountable to provide a service they've ALREADY been paid for. Why ******** are so many people making excuses for Amazon?
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Brent Longfellow
(@empireclone) reported
@playnewworld Correction* If you are seeing this right now, it's because you cannot login due to horrendous que times.
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For Liberty
(@OnlyKingChrist) reported
@playnewworld 20 minutes and the login queue went from 1100 to 1000. Maybe in 8 hours I can play again!
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Miss Vendetta
(@MissxVendetta) reported
Imagine having beta period after beta period and STILL have 8 hour queues and when people CAN log in, they get "LAG DETECTED" and can't play. Worst part is I can't even refund it because the queue was over 2 hours. @playnewworld
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Flames_Yue
(@Flames_yue) reported
@playnewworld I suggest you emulate FFXIV and make multiple instances on each server where the players can all login, there could be say 4 instances of each server as an example. 2k players per instance
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Vladimir
(@vdmiro) reported
@playnewworld quest "something to prove" -> defeat overser zane in ebonrock cavern. 10 players stay in it's spawnpoint and nobody get quest done when boss is dead. killing it for 5 time now, pls fix it.
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Spooky Camel
(@spooky_camel) reported
Love playing @playnewworld all day since servers dropped then having me game crash and getting placed in a 1200 person queue
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SUPERSTEEL
(@Hubb2424) reported
@playnewworld 2 hours later and im still in the que system. Every big game always has trouble with servers. I mean come on learn from the past. This is stupid crazy.
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sella
(@wearesohokids) reported
these queue times are ubelieveable. please fix this immediately or i will blow up the white hous im not joking !!! #NewWorldMMO @playnewworld @FortniteGame #bootydustwarrior
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Junkdog
(@JunkdogTv) reported
@playnewworld This will cause name issues no? That would suck to lose your character name going from NA west to NA east for example.
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Koala_King
(@Kranked_Koala) reported
@playnewworld FIX THE ******* GOD MODE BUG. Force a ******* server restart because we already know logging out and back in is what fixes it. Too many little shits running around in PVP flag that can't be damaged. Also, Just died to one and no respawn button so had to relog...
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ODB
(@OldDirtyBodt) reported
@playnewworld wonderful. Was waiting 45 mins from 360 Q down to 80 and server error. Checked some larger streamers, all in the 700+ Q. Good luck to get people into the game.