New World

Is New World down?

No problems detected

If you are having issues, please submit a report below.

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 12/22/2025 18:25

At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • DFdezLois D F L (@DFdezLois) reported

    @playnewworld This is a wa, but it not solve the problem of the queues

  • danny_boyle1 Daniel Boyle (@danny_boyle1) reported

    @playnewworld Doing the quest Opening Supply Lines. Master Henry seems to have a long respawn timer. I am here with probably 50 -60 other people and he only pops ~every 5 minutes. Please fix.

  • BeardNurgle Sven (@BeardNurgle) reported

    @playnewworld for the open beta i register again in steam. My problem is only that I do not get access. Waiting for 4 hours. Nothing in the library no mail... Im the only one with this problem?

  • kjinx0187 Kjinx (@kjinx0187) reported

    @playnewworld is there a problem with the US East servers? I keep getting @mm_connerr_rep_timeout connection error for the last 3 hours...

  • LuxasBrewton Lucas (@LuxasBrewton) reported

    @playnewworld Can we expect to see the dodge roll bug fixed on release? It is incredibly frustrating to have to die everytime to fix it.

  • ace_nine11 Wells (@ace_nine11) reported

    @playnewworld please fix master Henry quest. Thing is absolutely ridiculous…

  • AmiableRogue12 AmiableRogue12 (@AmiableRogue12) reported

    @NuFo @tsundokugames @playnewworld I mean you could just not play until release. These betas are literally just for stress testing so we don't have major issues down the line

  • itsnoburu Noburu 🫐 VTuber (@itsnoburu) reported

    No Apex stream tonight, am the big sorry! Instead I'll be chilling playing @playnewworld. I'm pretty excited for this game to (one day) release and since there's an Open Beta going on, might as well get my fix before the official release!

  • DamnDizzi DamnDizziTTV (@DamnDizzi) reported

    @playnewworld is anyone else having audio issues? I reinstalled the game twice already. Audio when the game loads then all my audio stops until I exit the game ;(

  • draconuslg RG | Draconuslg (@draconuslg) reported

    Anyone else in @playnewworld have an issue being unable to attack with another weapon once you equipped the musket

  • Vitor_TribeX Vitor (@Vitor_TribeX) reported

    @playnewworld SHIFT BUG all the time fix it pls

  • dazize21 Dazize (@dazize21) reported

    @Vuhnylla @playnewworld you have problems...lol

  • Stoopzz_TV Stoopzz (@Stoopzz_TV) reported

    @leekatv @playnewworld I'm going to try again. It's shut off 3 times. And, I have to reinstall the game because of an error. I'll try it without OBS. Then I'll it using the mentioned method.

  • Noyerr_ Noyerr (@Noyerr_) reported

    @YahelSC @playnewworld the fps drops constantly completely destroy the immersion of the gameplay, honestly it makes me preffer other games just for it. The current state of NW reminds me of PUBG, and PUBG tooke about a year and a half to fix the drops

  • hstlongshot ARTMlS🇺🇸 (@hstlongshot) reported

    So whats with the bad request to login I cant even make my character @playnewworld

  • MatthewMuoio matthew Muoio (@MatthewMuoio) reported

    @playnewworld please fix the stamina bug that makes your character look exhausted and does not allow you to dodge roll and block. I get it every 10 mins or so esp in pvp. I got it once simply fast traveling to a new town ..

  • Synth_Gaming89 Ghost (@Synth_Gaming89) reported

    @playnewworld Played it, really like the game minus performance problems. For me the game was locked to 45 FPS (not unplayable but meh) regardless of settings/resolution. Dunno how much of this is server load (went on medium server) or new area stress but yeah it chugs lol

  • teriyakibalakay Tynan (@teriyakibalakay) reported

    Hey @playnewworld the new beta is making my graphics card extremely hot. Pls fix

  • GordyVmusic Gordy V (@GordyVmusic) reported

    @playnewworld my character can’t dodge, please fix

  • TheMissAtomic Miss Atomic (@TheMissAtomic) reported

    @RobertW04523526 @playnewworld Have you tried reloading the game? I'm not sure it'll fix itself, I've never seen that before 😮

  • Robinette28 Joey Robinette (@Robinette28) reported

    @playnewworld fix the spawn rate of master henry

  • Mattmcb_1 matt (@Mattmcb_1) reported

    @playnewworld Omg your game is more broken then it was before i keep getting the not being able to roll bug

  • Darksageron Ron Lever (@Darksageron) reported

    @playnewworld Just requested access to this I know you can't look for specific accounts but my steam account is darksageaura. If you can possibly approve that as soon as you can that would be awesome but I have no problem with waiting.

  • ForGiven_TTV ForGiven_TTV (@ForGiven_TTV) reported

    @playnewworld Anyone else having an issue where when you first go to play your guy is like stuck swinging the sword and you can not do anything else? This is happing to me when you first try to play and your doing the little tutorial. Yes I have change the mouse to see if that was the issue?

  • ReactBrasil Moreno Wanderley (@ReactBrasil) reported

    Holy **** @playnewworld This open beta is WAY WORSE than the closed beta athat I played last month JUST PROBLEMS AND BUGS EVERYWHERE

  • Neilkim39200933 Neil kim (@Neilkim39200933) reported

    @playnewworld I keep lagging out like 8 times in the beginning of every pay session.

  • minaah71 Minaah💙🦄🌈 (@minaah71) reported

    @playnewworld Just tried testing New World today as a physically disabled gamer (one-handed, lefty) & had issues with getting my Win10 software keyboard to work properly w/game. Any accessibility folks I could chat with? Hate to miss testing & enjoying the game for this open wknd

  • pmcarrerah Marcelo Carrera (@pmcarrerah) reported

    @playnewworld I have an error 30005 and I dont know why, somebody knows how can I fixed?

  • RobertW04523526 JarlGrBane (@RobertW04523526) reported

    @TheMissAtomic @playnewworld Is there a way to download it on a cloud like service?

  • Chynes101 Chris (@Chynes101) reported

    @playnewworld Anyone else getting a “system error- Code execution cannot proceed because VCRuntime140_1dll was not found. Reinstalling the program may fix this problem”??