New World

Is New World down?

No problems detected

If you are having issues, please submit a report below.

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 10/25/2025 09:05

At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (75%)

    Sign in (75%)

  2. Online Play (13%)

    Online Play (13%)

  3. Glitches (6%)

    Glitches (6%)

  4. Game Crash (6%)

    Game Crash (6%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Sindher Sam Singh (@Sindher) reported

    @playnewworld How about you find the formula to fix your game?

  • Kheldor92 Kheldor (@Kheldor92) reported

    @playnewworld OPR broken right before Christmas holiday/long weekend? Oof

  • MxHimawariji Himawariji × Morning Star {🌟} (@MxHimawariji) reported

    @playnewworld Can’t log in to Eden. What’s up? “Unable to connect to the server” and “Failed to join login queue”

  • IntuitGaming Erick (@IntuitGaming) reported

    @playnewworld would love some transparency when something happens in a server. Krocylea has no access to Brightwood and the region surrounding it and we haven't heard a word about what is the issue.

  • NerdGirlGasm 😅 Maybe 2021 Won't Be So Bad After All 😅 (@NerdGirlGasm) reported

    @EatMyPoopiePies @playnewworld No idea besides an issue with the servers after the latest patch.

  • MxHimawariji Himawariji × Morning Star {🌟} (@MxHimawariji) reported

    @playnewworld Can’t log in to Eden. What’s up? “Unable to connect to the server” and “Failed to join login queue”

  • Activisionisaj1 Activisionisajoke (@Activisionisaj1) reported

    @playnewworld Are you guys gonna fix the inventory bug, or is shift clicking everything just gonna be the route? Someone said they were having programming issues whenever ppl dumped their inventory so maybe this is how they rectify it?

  • NerdGirlGasm 😅 Maybe 2021 Won't Be So Bad After All 😅 (@NerdGirlGasm) reported

    @EatMyPoopiePies @playnewworld Ohp, looks like AWS is having major issues again—that’s why.

  • SpidercowSD Scott Dunlap (@SpidercowSD) reported

    @playnewworld I can’t log in after patch getting “Failed to Join Login Queue, please try again” worked just fine before the patch @playnewworld

  • Albinodragon82 James p Sebastian (@Albinodragon82) reported

    @playnewworld Plz plz plz I loved the game but plz fix the storage issue unlimited or use in all locations or something useful the storage is killing the game

  • NerdGirlGasm 😅 Maybe 2021 Won't Be So Bad After All 😅 (@NerdGirlGasm) reported

    @playnewworld Yo, what'd you do to the servers, City of Brass? Status says up but logging in is not happening? Giving me a ton of errors saying login queue failed, unable to connect to server, login expired (-120). Already reverified files, got in ONCE, sever went down again?

  • AlexanderMiglin alexander miglin (@AlexanderMiglin) reported

    @playnewworld Games broken, cant login. Get messages about failed to join the login queue and failed to recieve login ticket.

  • AlexanderMiglin alexander miglin (@AlexanderMiglin) reported

    @playnewworld Games broken, cant login. Get messages about failed to join the login queue and failed to recieve login ticket.

  • Gatesx996 Justin (@Gatesx996) reported

    @playnewworld The quest "Lightning In A Bottle" is broken for me. I can't complete it

  • CoTinyPP Clayton Pollnow (@CoTinyPP) reported

    @playnewworld So you are paying attention to this instead of the major duping problem. Lack of a end game content. Oh and DMCAing YouTube videos of people trying to shine light on a bug in the game? Good work AG. No wonder there's less than 100k players on at a time. #Deadgame

  • RealSplinterUK SplinterUK (@RealSplinterUK) reported

    @kurt_caceres @DangRonald @playnewworld No it's definitely to do with horrible desync and resync issues on server-side.

  • AGlockInMyDraws Toolie D 🔫🇵🇷 (@AGlockInMyDraws) reported

    @playnewworld @PrimeVideo @TheWheelOfTime Working on awful skins is easier and more important than fixing the problems that nuked the playerbase?

  • muhammadh1zim Muhammad Hazim (@muhammadh1zim) reported

    @playnewworld Please fix Mornarch's Bluff NPC, as one of it are invisible cant submit quest and cant interact. Its really annoying when NPC are invisible, its like unplayable. Fix this issue ASAP.

  • CoTinyPP Clayton Pollnow (@CoTinyPP) reported

    @playnewworld Well thats a very lack luster patch there AG. How about we focus on the major Duping problem that was put on reddit a few nights ago before you had it taken down. You guys are focusing more on skins and lining your pockets then the people playing the game.

  • RagingJackal Jackal (@RagingJackal) reported

    All of US EAST is broken in #NewWorldMMO can we PLEASE have a single straight week without a ****** that screws over a whole region of the game??????? Maybe? Yall aint got a lot of us left and still this **** gets pushed out time and time AGAIN. @playnewworld

  • BladesofGlorie Blades (@BladesofGlorie) reported

    @playnewworld can we get a hot fix for bugged portals? They still arnt showing up on the map for me. Relogging doesn’t fix it. Please and thanks. 👍🏼

  • SageOrums Orums (@SageOrums) reported

    @playnewworld @PrimeVideo @TheWheelOfTime Dear god they'll do everything but fix it

  • SpidercowSD Scott Dunlap (@SpidercowSD) reported

    @playnewworld I can’t log in after patch getting “Failed to Join Login Queue, please try again” worked just fine before the patch @playnewworld

  • PvtFr0sty Mark (@PvtFr0sty) reported

    @playnewworld I can't use the transfer items feature where is the fix for that

  • CoTinyPP Clayton Pollnow (@CoTinyPP) reported

    @playnewworld So you are paying attention to this instead of the major duping problem. Lake of a end game content. Oh and DMCAing YouTube videos of people trying to shine light on a bug in the game? Good work AG. No wonder there's less than 100k players on at a time. #Deadgame

  • AlexanderMiglin alexander miglin (@AlexanderMiglin) reported

    @playnewworld Games broken, cant login. Get messages about failed to join the login queue and failed to recieve login ticket.

  • MxHimawariji Himawariji × Morning Star {🌟} (@MxHimawariji) reported

    @playnewworld Can’t log in to Eden. What’s up? “Unable to connect to the server” and “Failed to join login queue”

  • NotXilent Joe Risk (@NotXilent) reported

    @it_exi @Cweisspt @playnewworld Unfortunately that isn’t the issue for me. I can remove one item at .1 weight and put back in 250 items at 200 weight. It’s just random. Some items just won’t go in even with 300 space available. I mess with it every day and can’t pinpoint the cause. Appreciate the info tho!

  • RagingJackal Jackal (@RagingJackal) reported

    All of US EAST is broken in #NewWorldMMO can we PLEASE have a single straight week without a ****** that screws over a whole region of the game??????? Maybe? Yall aint got a lot of us left and still this **** gets pushed out time and time AGAIN. @playnewworld

  • Xerveox Illumimattie (@Xerveox) reported

    @Sindher @playnewworld hOw aBoUt yOu fInD tHe fOrMuLa tO fIx YoUr GaMe¿