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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Jay LG
(@Jay87172147) reported
@playnewworld Im looking at the notes and its good we getting some stuff fixed but i feel like there bigger issues like for ex. the compass will glitch and don't show anything, the abandon quest banner stays on screen, the screen will go black and i have to open my inventory so it fix, etc..🙁
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LuckyShots
(@LuckyShotsMIX) reported
all these patch notes and we still didnt fix great axe? NICE @playnewworld
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Fede
(@Fede14412748) reported
@playnewworld Given that you need planty of time for maintenance, what about doing it at night in EU?? Even the basic 5 hours are a lot, so assuming that could occure some issue like today and the last time, that will be the solution
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shane chappell
(@shanetricks26) reported
@playnewworld 1hr over due? maint issue?
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PEW!
(@f99834) reported
@playnewworld fix it right now
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Matt (DSG87)
(@DarkStorm_87) reported
@Xeirus @TimTr13 @playnewworld I understand issues happen with updates and im not annoyed at that, im annoyed that they do it in prime time EU and it takes the longest to get sorted.
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Mc_Leafy
(@leafy_mc) reported
@playnewworld how are you gonna push a patch and not fix T5 azoth staffs or even mention anything about it
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Jan Gajdůšek
(@Rikujokoro) reported
@playnewworld Okay, so as far as this 1.0.2 stuff, you are killing your game more and more. you swore ppl tranfers you gave them? wasted time. you are not adressing ur problems. I want to see you in future, because this is not looking promising. you are hardly communicating with what is next.
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Marc
(@BagelBackpack) reported
@Xeirus @TimTr13 @playnewworld turns out others can do it faster most of the time whats annoying that half the bugs they intend to fix now will prolly still be in game after maintenance like last time lmao
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💉💉 Amy Pandemie
(@baardvrouw) reported
@playnewworld You know, I've had a rough day and was looking forward to play tonight and I can't because the servers are down - but instead of complaining like you're doing it deliberately to inconvenience me, I'm just going to say thanks for trying to fix it asap and good luck!
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Kajzer
(@Broniu) reported
@SebastianvonRe1 @angrydonut69 @playnewworld But did you play other MMOs and live service games right after release? LoL had 8-10 hours off when update hit, and that was silly for such small game back then. As long as I hate this waiting time, I can understand that they are still new to this kind of service, give them time.
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Johann Reuther
(@Pyr0m4st3r) reported
@inan1lmaz @MikeK33545520 @playnewworld correct me if i'm wrong, but wasn't warhammer quest the dungeon quest? Because I own the 580 warhammer already and had no issues with that. Or are there two kinds of hammer quests?
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MadCatRunner
(@The1nOnlyRollin) reported
@Alexand76492284 @playnewworld @amazongames should give all EU players some sort of gift or something for the wait. But ther has to be another game to ply and relax while they fix their mess up?
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Francisco
(@xicokd) reported
@playnewworld This downtime in prime times on Europe is ridiculous, for how long is the downtime happening? Almost 9 hours of downtime to fix some shop things and minor ai changes. You guys need to learn from this, updates in prime time please...
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junglethecannibal
(@Jungle84209456) reported
@playnewworld *************** having servers down for this long
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sdasdasff
(@qcelote_) reported
@playnewworld good job, next time take maintenance from friday to sunday if it took 8hours to fix some bugs.
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The Iceman
(@Paul_exx) reported
@playnewworld Ok Im calling Jeff to see where is the problem with the EU servers
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asmoK
(@asmoKK) reported
@wattestok @playnewworld The only problem is that they mentioned that maintenance times will be held during the night globally.. not during the day. From what I've seen on AUS servers they get it in the prime time.. ofc it's annoying
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NewbieKris
(@KrisNewbie) reported
@playnewworld the problem is that in 2 weeks we had 2 maintanance break, and every single one is going longer and longer. i have 70h played but over 7h is just waiting for launch servers
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Lerex
(@Lerex96) reported
@playnewworld I like this game but the problems we have since launch are a joke. I can't play with friends because I'm on a full server and no server transfer ist possible. Now we get server downtimes of over 8 hours for bug fixes. I aspected more of a big company like amazon.
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PiPrevails
(@PiPrevails) reported
@playnewworld I know you have a problem with fishing bots but this is the second time in an hour that I've been kicked while trying to level fishing... help.
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11223344
(@Hvhuck7e0LzbyxW) reported
@playnewworld shame , thats NA works from 2 hours ,, ands EU still !! next time make the update within better time zone + dont say the update for 5 hours and then took 8 or 9 hours + this update its only for bugs issues !! hello !! what you gonna do if you will add new maps or dungeon >? +
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11223344
(@Hvhuck7e0LzbyxW) reported
@playnewworld + try to tell your costumers what is the issues and dont make us waste time for waiting for nothing !!
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Schmorgus
(@5chmorgus) reported
@playnewworld I'm fine with the extra time it takes for you to fix things. But PLEASE skip the "Thanks for your patience" -part! It's insulting and you should write "We are sorry for this" instead.
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Manolis Skaltsas
(@ManolisSkaltsas) reported
@playnewworld Sup boys, did the servers fry up or something like that? Huge update I know it needs time to implement a few MBs and fix issues, like last week thankfully 5/10 fixes didn't work back then after 8 hours of maintenance.
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Szymon
(@sz_gooner) reported
@playnewworld Nah, **** it, unlimitate resources company and you can't do a hot fix update ffs...
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Philipp Thaler
(@philipp_thaler) reported
@Armadillito @playnewworld The problem is the communication. Predicting 5 hours and taking 8 and counting is not okay. They should at least offer some explanation on what the issue is. Like this it just looks embarrissing and inconsiderate.
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Cody
(@CdubFromMI) reported
@playnewworld #PlayNewWorld Hey, 174 hours in and the flaws are REALLY showing. Bugged weapon skills, broken gems, exploited economies and trade skills and back peddled promises on server transfers. Now guilds and friends are split up unless they abandon all their progress? 👎
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F1RP
(@F1RP1) reported
@playnewworld WOW you really don't like Europe much do ya?! First you take it down in the middle of the day for us (as this is a more suitable time for US pffft!) Then you put every other region up first leaving Europe! So why couldn't you take the servers down at 3am for each region????????
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Ionut Sturzu
(@Shokatele) reported
@Armadillito @playnewworld This has nothing to do with that. The problem is how they are managing the situation and about their poorly planned maintenance. You are telling me this doesn't look amateurish to you?