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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (85%)
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Glitches (8%)
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Game Crash (8%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Krusher
(@Krhusherr) reported
@playnewworld just take your time for the bug fixes that allready took 5h to patch. Its not that the EU would like to play or anything we just came home from work and school so we would not like to relax and play. Just take another 5h to fix it.🤦😒
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LordEggyGaming
(@LordEggyGaming) reported
@playnewworld Come on. nearly another hour now. what is the hold up.. give us more information and what is broken and people would be so pissed off.
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remì
(@io_sono_remi) reported
@TheAkumaGaijin @playnewworld That's absolutely dumb. Any company, no matter where located, that provides a service (any service) worldwide has to consider timezones and night time. Many other MMO are maintained during the timezone night time ...
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Simon
(@Simon02278274) reported
@playnewworld fix the eu servers plz
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Joshua
(@Chuuppers) reported
@VelvetBlazer @cptcomplainy @playnewworld A newborn and a Mrs that'll weep over broken down appliances. Your poor neighbours
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Mosh Pit
(@MoshPitTV) reported
@YnchSchl @kiwwizz @playnewworld Maybe there are also regions because it's different technical infrastructure, meaning issues that come up in EU don't affect US. Yes, timing could be improved upon, but it's also only been 2 weeks since release, give it some time. Being entitled like most are doesn't help.
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Mitchell Roos
(@Mitchie21) reported
@Armadillito @playnewworld Could have fooled me. Plus why do a patch world wide knowing you gonna put servers down during prime time for a lot of people. **** like this is always done when it's a USA company.
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Rude Misanthrope
(@MisanthropeRude) reported
@playnewworld @playnewworld Why there are always problem with EU servers?
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BlackoutGamingChannel
(@FollowBlackout) reported
@DasAlanArt @ReneBouer @playnewworld Problem is the patch started in the am. They just take ******* forever
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.
(@dreamheroes0) reported
@playnewworld No problem, You are only an average indie company with very small server infrastructure and scarce resources. We understand.
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SRZ 4️⃣ NJ & GA
(@SRZ4NJ) reported
@playnewworld Fix the issue where you can't level up life staff by... using the life staff...?
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un_geek
(@un_geek) reported
@playnewworld instead of taking 6h downtime to fix bugs 1% of players encounter could you fix stuff like light armor skins & weapon switch :3 #NewWorld
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Cory
(@VelvetBlazer) reported
@Chuuppers @cptcomplainy @playnewworld My partner is 8 months pregnant, I work full time, I have bought that washing machine full price and it’s broken so many times. Your mum does all your washing for you and you have no job so don’t even know how expensive things are you child
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TrippPUBG
(@TrippPUBG) reported
@Toasty_op @arsmaxx @playnewworld Imagine telling people who have been affected by this, to "go outside", when you have not been affected by the problem.
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Carl
(@Dizzywizard89) reported
@playnewworld Just got home from work 😢 need my new world fix
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Redz
(@Ayo_ItzRed) reported
@SchalkKeun @Armadillito @playnewworld The problem is when all someone does is voice their frustration, their voice loses value, specially when it’s an entitled argument of “”why not me first””
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Nikzy
(@NikzyGG) reported
@playnewworld a baby without hands could fix minor bugs faster than you guys do, might consider changing your job
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✨
(@agreatnature) reported
EU warriors .. I say we gather gold and takeover @playnewworld and fix their stupid structures. Be ready at 12:00 sharp today. The battle is ON.
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Akis V.
(@Surr_V) reported
@playnewworld The funniest thing is that when downtime is finished everything will be broken again and no bug will be fixed like last time lol
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ArahorPlays
(@ArahorPlays) reported
@playnewworld Maintenance in all respect But. EU is the only place where It's Prime Time atm, and they are the only servers down now. Would it be worth to maybe looking into an earlier scheduled downtime for EU in the future instead of starting around lunch time?
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Taha Mousapour
(@TMosapor) reported
@playnewworld Please add some login screen with less graphic and cpu consumption as an afk screen. The game's using +70% gpu on character selection screen. So can't keep my laptop on that page for a long time to know when server's gonna be available.
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Geek Gamer
(@GeekGamerTR) reported
@playnewworld @playnewworld WTF !!!!! 9 Hours maintenance for nothing fix ?? Are you amateurs or kidding with us in prime time 9 Hours !!!!!
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Liq Provider
(@Harrythesale) reported
@playnewworld come on 7 hour for a small bug fix on EU Prime time ?
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Regan
(@Gundy666) reported
@playnewworld Please fix the ban system, I was permanently banned while fishing and can't get a response. I referred all my friends to this game and put 80+ hours in just to lose my money with no explanation.
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Kazasumi
(@Kazasumi2) reported
@Kaptein0le @SlimmrockTV @playnewworld why cant we have that happening? its not like there is any link to servers from different regions. even transfers cant make someone from NA go to EU so.... what is your point exactly what that is any kind of issue
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Seraphim Gulick
(@scgulick) reported
@ceadeus_x @Misterikeer @playnewworld Well I guess they dont fix those either as the "abandon event" bug is still in the game on my toon on a US West server...
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♠️Kandy♠️❄❄❄❄❄♠️Milf♠️
(@bustyslutwife) reported
@MarcelvMartins @SUBZEROMMO @playnewworld they don't "fix" bugs on the day, hello? bug fixes are part of patch, build... whatever you call it. All they have to do is push the build to the server. Now, this is not to say this is easy at all but guess what you can test it ahead of time.
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Jason
(@Jason34417546) reported
@playnewworld This is a really really bad service you are providing here.
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Mark Schmitz
(@MarkSch62557540) reported
@playnewworld As EU player you should switch the continent to have no problems with maintances...
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Selloh
(@_Selloh) reported
@EvilScotsman0 @Nathan51538005 @playnewworld wouldn't it be a fix if you put new world in front of a "Launcher" that checks for updates etc and downloads them from the Amazon servers ?