New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 01/23/2026 08:30

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Fireserpent71 Fireserpent7 (@Fireserpent71) reported

    @playnewworld Queue is currently broken not displaying the correct number

  • TheMoreGames Gamez (@TheMoreGames) reported

    @playnewworld you gotta fix this problem. 20 min ques is unreal. Cant imagine how bad it would be if there was a real influx of players coming back.

  • rintercan TRintercan (@rintercan) reported

    @playnewworld Its not time again, day one problems...Que time!

  • brunoaraujo30 Bruno Araujo (@brunoaraujo30) reported

    @playnewworld I don't really care about the fishing and instruments, I respect who thinks otherwise but what I really don't like is going to another instance of the game with some bars in the middle of the screen due to the f... music, how long does it take to fix it? Pls do something about it

  • TheCapodecina Λέανδρος Αμαραντίδης🇬🇷 Leandros Amarantidis🇬🇷 (@TheCapodecina) reported

    Why doesn’t @playnewworld comment on their queue problems? I can’t play at all, EU servers are locked except two with enormous waiting times. I would like to know what the game plan is here… #NewWorld #Brimstone

  • Cbjr1973 Carlos (@Cbjr1973) reported

    @playnewworld New world is the king of grifts. They release something broken, take a month to fix it and rerelease it as new content hype.

  • CormieRoot Cormie (@CormieRoot) reported

    Please fix your queue @playnewworld. You can wait and wait being in a queue of 1 and nothing happens and if you refresh you go back into a queue of 1 again

  • wyllie_ian ian wyllie (@wyllie_ian) reported

    @playnewworld hey do you know the server queues on dry tree eu are broken . You get to 1 in queue then start getting higher again . Think you might have jumped too early with the server merges

  • ChrisToldYou Christopher (@ChrisToldYou) reported

    @playnewworld Can you ask Mr. Bezos to help fund you guys some new servers? Us players are tired of waiting in queues for 30+ mins and severely lagging and dying. These Dollar Store Servers are really getting strained.

  • rennangel Renee (@rennangel) reported

    @EmilioReigns @playnewworld That server has very little space left. They don't allow multi characters on the same server. However, some were able to during a server merge glitch.

  • Dougefreshhh5 Dougefreshhh (@Dougefreshhh5) reported

    @playnewworld any intention down the road to fix server ques again?

  • LitterboxToast LitterboxToast (@LitterboxToast) reported

    Hey @playnewworld it's time for another huge bot purge. This queue is bullshit. It's not necessary. If you think it's bad now, wait until your new **** comes out in a month or two. You forced us together now FIX ****!!!

  • TysonFreds tyson freds (@TysonFreds) reported

    @playnewworld why why is the hell did you guys increase server capacity when their too much lag and d-sync after current merges are you guys that dum we didn't need merged the only people you listen too is the dum @Twitch streamers like their community troll the forums all day and no banne

  • weathers40 weathers40 (@weathers40) reported

    well @playnewworld i was like hey ill give this game a shot im bore my old toon was stuck at position 1 que for 30 mins so i tried making a new toon on a diffrent server and ive been stuck at 231 for a hour sooooo maybe fix that lol

  • Miggy87x M i g g y 👽 (@Miggy87x) reported

    @playnewworld saddens me, poor customer service

  • Ash01190356 Ash (@Ash01190356) reported

    @rschenar @playnewworld You think they can make a mega server? CoS can barely function while at capacity as it is. Just wasted 45minutes in opr to just get lagged out. Been getting “lag detected” all day with stutters and hiccups.

  • Adrislock Adrian (@Adrislock) reported

    @playnewworld It's nice to buy the game try to play and spend almost 2 hours in queue and you're still waiting, it's time to play with lag or not play🥲

  • Dark_Dayy DarkDay (@Dark_Dayy) reported

    @playnewworld Only thing most care about atm, is more servers to fix ques. Come on...

  • LaurentiuPirvan SPN (@LaurentiuPirvan) reported

    @playnewworld FIX THE GAME, FIX THE SERVERS PLEASE LISTEN TO US @playnewworld

  • QuantumE9000 Burner (@QuantumE9000) reported

    @playnewworld Queue times are ridiculous. Can someone please explain the issues and strategy to fix this? Please?

  • WinOrGoHome7 NoT ToDaY (@WinOrGoHome7) reported

    @FairuzaGoes @playnewworld Merges, at least in EU, were necesary, because servers were dying, but something i am saying a lot of time ago servers need to increase capacity is the only solution for this problem, and i hope NW take it, because if they dont, the day of BS launch this is will be hell

  • rennangel Renee (@rennangel) reported

    @playnewworld East coast servers have capacity of 2000 players. Allowing that count to 2200 makes the game unplayable. Performance issues aren't the answer to the que problem. @AMZNGameStudios

  • Flexxatronn Bryce (@Flexxatronn) reported

    @playnewworld Any chance you guys extend this event? I was able to login briefly and finished the event quest chain, but I've been stuck in queues the rest of the time. Would love a chance to finish earning some of the cosmetics from the event before they go away.

  • PhzrBE Bjorn (@PhzrBE) reported

    @playnewworld Would've loved playing this game more, but this game is just in no state of playing decently. The constant stutters, lag, queues to join servers.. What a waste of money and time.

  • BaileyBurkhardt Bailey “Finity” Burkhardt  (@BaileyBurkhardt) reported

    Hey, @playnewworld id like to make a complaint. I stayed up very late 2 nights in a row playing all the new stuff you added, grinding my levels so I’m ready for the new expansion stuff… and now I’m very tired. Please fix this bug 🙏

  • Pcis8000 Pcis8000 (@Pcis8000) reported

    @playnewworld The login queues are ridiculous, you do something that's obviously going to being loads of new players in, do nothing about servers, now I've had to wait for a queue which said 9 to go down to 1, then it resets back to 9, its done it 14 times now! It's a joke!

  • PinkSaibot Luz Clarita (@PinkSaibot) reported

    Listen. I think that @SawcedUpKay is helping bring @playnewworld back!! I'm trying to sign in, and now I have a queue! That means more friends to play with!!! I hope they don't take all my orichalcum!

  • sirdivon Steve DiLeo (@sirdivon) reported

    @playnewworld so I'm super happy the games popularity has exploded recently but like...an 1100 person queue for me to login to Orofena is absolute madness. This sucks lol.

  • QuantumE9000 Burner (@QuantumE9000) reported

    @playnewworld The “Position in Queue” is either totally inaccurate or improperly understood. Please fix this. It causes us players to lose confidence.

  • firespyer Firespyer (@firespyer) reported from Coral Springs, Florida

    . @amazongames @playnewworld you need to fix this bullshit queue situation before you lose what players you have left.