New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 04/18/2024 20:15

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (67%)

    Sign in (67%)

  2. Online Play (33%)

    Online Play (33%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
CanadaSt. Catharines Sign in
GermanyHamburg Online Play
ItalyBologna Sign in
GermanyDarmstadt Sign in
AustraliaSydney Online Play
FranceSaint-Martin-des-Champs Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Dusoe11 Dusoe (@Dusoe11) reported

    @Nibashe @Cjams7 @playnewworld Naw man, they should put out a game and never have downtime to address issues and leave it as a day one game full of bugs that people can go and complain about on twitter. Compensation lmfaoooo what is wrong with people

  • TheHappyPittie TheHappyPittie (@TheHappyPittie) reported

    @gordondesign05 @Neoopets @playnewworld Its not that deep. Whether or not you've paid for it doesn't matter. They have to update their game. Sometimes there are issues. They can't just not update to keep you children happy.

  • StephenBenoit Jargo (@StephenBenoit) reported

    @Kyakarot @playnewworld Get ******** over yourself. It's buy to play. It's not like you're paying a subscription for a service that's been disrupted.

  • Rayski1988 Ray Ray (@Rayski1988) reported

    @Evolaya @playnewworld as if people have nothing else to do while the damn company fixes the issues those same people have been bitching about XD. i ****** hate the gaming community sometimes

  • DjinnGSXR DjinnGSXR (@DjinnGSXR) reported

    @Kyakarot @playnewworld Quit your crying. You don't get tendies because they had to fix a server.

  • Vulpix_At_Alola vulpix (@Vulpix_At_Alola) reported

    @playnewworld there are ways to patch a game without taking the servers down. you have the biggest server infrastructure. you should be utilizing said servers instead of saving a buck.

  • Bonnie30101 Bonnie30101 (@Bonnie30101) reported

    @That_Gamingdad @playnewworld People will complain about the bugs, then the time to fix the bugs. No winning really.

  • inkedsylveon NekoSylvee (@inkedsylveon) reported

    @playnewworld ez fix make corrupted silver drop from EVERY portal at least 2-3 at least and not just the 5 man ones ALL OF THEM then you can work up the silver needed to make the corrupted shards and fragments instead of gambling on the group ones

  • QQIAMCRYING Jerry Peng (@QQIAMCRYING) reported

    @playnewworld I am ready for another maintenance extension. Is this update going to fix the error connection? timed out waiting for server to spawn player error

  • Ashley_Rager_ Ashley Rager (@Ashley_Rager_) reported

    @dabszy @playnewworld keep in mind that the employees had to be up and working at 3am their time. Early morning maintenance helps if there are any problems that arise, they have more time in the day, plus some employees coming in later to fix any later issues.

  • RoyVargas Biru (@RoyVargas) reported

    @playnewworld If it helps with the queues issue I wouldn't mind this maintenance lasts a couple days...

  • Urban_Geeks UrbanGeeks (@Urban_Geeks) reported

    @playnewworld yo, still no new chars available on servers, I wanna play with my friends...not some random *** dudes. Fix when?

  • gabrielduartemg Gabriel Duarte (@gabrielduartemg) reported

    @playnewworld What about the vga problem? @playnewworld

  • xSEMPITERNAL012 xSEMPITERNAL012 (@xSEMPITERNAL012) reported

    @playnewworld Please just implement a crash protection timer. No one wants to be in a game, get a game crash then have to sit a few hours to play again...

  • sStringer_Bell StringerBell (@sStringer_Bell) reported

    @Kyakarot @playnewworld If you really played mmo 15 years ago you would not be there crying for your broken toy, because this kind of delays are happening almost every patch days in mmo gaming since 25 years

  • sStringer_Bell StringerBell (@sStringer_Bell) reported

    @Kyakarot @playnewworld If you really played mmo 15 years ago you would not be there crying for your broken toy, because this king of delays are happening almost every patch days in mmo gaming since 25 years

  • secret_mouse_99 AJ (@secret_mouse_99) reported

    @PapaPulse @playnewworld My server and several others are having this issue as well. Lots of posts on the forums about it, but the devs are completely ignoring it.

  • Lex_Barringer Lex Barringer (@Lex_Barringer) reported

    @AidanStronach @playnewworld This is Amazon's first 3-D MMORPG, every game that is in this arena and company suffers from the same issues but people don't make that big of a deal about it. The real issue is how AMD and Nvidia manage the power usage on their own cards.

  • DelvioreL Levine Delviore (@DelvioreL) reported

    @playnewworld What about de Expedition LAG on Apsu? ITS IMPOSSIBLE TO DO ANYTHING. I hope this maintance fix it...

  • Decentralizd Degentralizd🖖 (@Decentralizd) reported

    @playnewworld @amazongames Not to mention it literally said 2 day ban but actually ended up being more like a 4 day ban... talk about a completely broken system. You literally just have to report the company that you go to war against 10-15 times and you win the war. Really solid work here guys.

  • RossMesa Ross Mesa (@RossMesa) reported

    @playnewworld The real problem is that it’s Wednesday, not Tuesday. We all know better than to take a Tuesday off of work to play a game because that’s patch day EVERYWHERE else.

  • GalacticKnight9 Galactic Knight (@GalacticKnight9) reported

    @playnewworld I appreciate you taking the time to fix bugs and other things. I am certainly excited to sign back in and eagerly await.

  • WhiteDecayz WhiteDecay (@WhiteDecayz) reported

    @playnewworld Weird Question but Does this Twitch Intergration fix the Streamer Spotlight? or is that still being worked on for a later update

  • PudimGostosoDLC Tones (@PudimGostosoDLC) reported

    @ShadyMunkae @playnewworld there are many bugs, but over time they will fix it! I guess!

  • QQIAMCRYING Jerry Peng (@QQIAMCRYING) reported

    @playnewworld I am ready for another maintenance extension. Is this update going to fix the connection error? timed out waiting for the server to spawn player error

  • TheDrMarcA Marc A. (@TheDrMarcA) reported

    @playnewworld Are you guys going to fix the Iardanes dungeons lag for Amrinth & others?

  • JoelCamplejohn DestinedForDeath (@JoelCamplejohn) reported

    @HehatemeJ @ZenHeadshot @playnewworld When u pay for a service, your ******* right We should be able to use it.

  • ChibiSash DEBOVE Christopher (@ChibiSash) reported

    @Kyakarot @playnewworld Man... It's even in all MMO ToS... That's totally normal for an MMO to have downtime for maintenance and extended if there's a problem. If they communicate about it as they should, you won't get a refound, never...

  • TheFloydMurphy FloydMurphy | New Album | New World MMO (@TheFloydMurphy) reported

    All of you #PlayNewWorld wittle babies crying about their first scheduled maintenance to DRASTICALLY fix a ton of bugs and server cap/connection rates seriously need to just leave the game. I took a vacation day to play and I'm not whining. I'm happy they are fixing things.

  • PapaPulse Andrew Nolan (@PapaPulse) reported

    @0Christos0 @SpinetraxX @playnewworld Read forums, I don’t have time to deal with dumbasses today. For the record my server is fine, I have thr them dozens of times without issue