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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Helios Capital Advisors
(@helios_advisors) reported
@playnewworld And furthermore you ddin't even announce the maintenence issue and I lost not one but two dynasty tokens over that crap and was on last boss. not cool
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Rantabulus
(@RantAbulus) reported
How to fix ur pvp; put cc immunity, getting chain cc'd in wars for 10-20secs is moronic. @playnewworld stop buffing Great Axe garbage meta, remove the auto move and auto target, its so lame.
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Razilym
(@Razilym) reported
@yyyepe @playnewworld That wasn't downtime, that was a massive Amazon outage lol. Moron
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Chad
(@paladindrial26) reported
@playnewworld Are the east coast servers still having trouble ?
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High Tier Deity
(@St1ckyDr4wz) reported
@playnewworld FIX THE VOID GAUNTLET QUESTLINE FFS
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Trevor
(@tmoneyy86) reported
@playnewworld @primegaming Maybe focus less on skins and more on fixing your broken game with no content.
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patrick pedersen
(@patrick91651307) reported
@primegaming @playnewworld Nominated for what? Biggest let down of 2021 besides the children who finds out santa doesnt exists? Fix your game before adding new cosmetics or skins 🙄
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RaginOz
(@DrDeathGamez) reported
@playnewworld Please fix why players lost their skins the bought. Don’t see that in the fixes
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iLikePiemmmm
(@iLikePiemmmm) reported
@gnarlyrita @playnewworld Don't you like opening a 10k schematic that you bought and having not proc. I have like 100k + in schematics that I'm not even opening until they post that they fix them.
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t0m.exe
(@tomxander) reported
@playnewworld @primegaming Dead game and they are trying to sell Prime gaming. Glad this **** isn't even available in our country xD Fix your game!!!
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Sayne
(@SayneHD) reported
@playnewworld I'm going to be brutally honest. Take the game down for an entire week or two. Fix the bugs that are breaking your game and then after you fix the trending issues, move to minor bugs and fix that weekly when live. The game is in dire need of an alpha level rework right now.
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Reece Devon
(@ReeceDevon2) reported
@playnewworld How about fix the crafting stations all over, I keep getting kicked out of menu when trying to craft. That's no1, no2 is why are pronouns on the game it's just he/him. She/her. They/them. How about one that says N/A as I don't use these pronouns so let's get that sorted out.
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J_Ducks
(@J__Ducks) reported
@playnewworld OPR broken noice
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♀RIP. Bokaiser♀
(@BokaiserSmite) reported
@CarlosBeguigne @playnewworld Don't worry, if its US servers they will fix it in a moment.
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InfamousJoesh
(@inFamousJoesh) reported
@yyyepe @playnewworld Yesterday wasn't a planned downtime for an update it was an issue with Amazon servers for multiple things not just NW.
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RITA
(@gnarlyrita) reported
@playnewworld fix the furnishing schematics -_-
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Jose B
(@MysteriousXF) reported
from
Mérida, Estado de Yucatán
Hey @SquareEnix @FF_XIV_EN I have an idea that will fix your server issues, you can buy a lot of servers from @playnewworld since noone is using theirs.
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Rippedbird
(@Rippedbird) reported
@Diamattiss @playnewworld How? I haven't played for over a month due to internet issues. Also I play games at night, games need to update, I'm not going to get mad because of it.
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Olmanplaysgames
(@olmanplaysgames) reported
@playnewworld I am really trying to help you guys by testing the PTR. Your PTR forums being in slow mode means I can report 1 bug every 2 hours. Are you kidding me? I'm trying to help fix your game by reporting real actual bugs. 2 hours? Ain't no one got time for that!
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It's Woody ☮
(@Tide_Fan_1) reported
@playnewworld You need more than an outage to fix this game
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Kyle Olson
(@KyleJamesOlson) reported
@JBruner51 @playnewworld the problem is, you see, once you hit level 60 the grind just begins.... you have been warned haha XD
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swan
(@xXSwanyXx) reported
@playnewworld Hmm mines still not working
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Kelticfury
(@kelticfury) reported
@FeliciaHarty @Wizardhood2003 @playnewworld You know that this is the New World official twitter right? I am pretty sure if he had a problem with AWS elsewhere he would have posted there.
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Michael Borody 🇨🇦🎮 GT:Swizzlerz
(@Swizzlerz) reported
@primegaming @playnewworld Gifts of skins won't fix the game and the mess it became
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TattOoNeSh
(@Nesh_v11) reported
@playnewworld do something about the lost furnishings, as last week's update was supposed to fix this
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Activisionisajoke
(@Activisionisaj1) reported
@R41D3NZ @nomoka123 @playnewworld The bigger problem was fixed by noon, that extra 10 hours of down time was alllll new world
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geovortex
(@geovortex1) reported
@playnewworld If you guys fix the economy, i will come back. Not sooner. Only thing i can suggest rn to fix, is fix the pervious issues with the market, And make league's with the new updates. so we all can start over fresh
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Activisionisajoke
(@Activisionisaj1) reported
@MrMilkManYT @yyyepe @playnewworld Amazon fixed the problem by noon yesterday, still took new world almost 8 ******* hours to get the game back up. Stop coddling terrible developers
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LCGMr9iceGuy
(@LcgGuy) reported
@playnewworld I dont care about any bugs except the combat is atrocious. Please fix this because the PTR doesnt feel any better.
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Bolek Jura
(@BOLOYOO1) reported
@otiobiro @playnewworld @primegaming Game holds 100k daily players so it's good, but the problem is they are too slow with server merges. I stop playing the game, cause on my server were 50 active players, which is ridiculous. I dont think I will come back any time soon tho.