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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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TheChrisBGamer
(@TheChrisBGamer) reported
@playnewworld Game is pointless to play if you won't fix the Armine Expedition! Literally cannot enter it! No one on the server can. Can't progress the story at all! Very disappointed that this wasn't in the patch notes!
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BN-PRO
(@BNPRO7) reported
@playnewworld the problem is not the legit 30/40 min AFKs who are active players and will be back in 30 min for more hours of play... the problem is the MANY HOURS to FULL DAYS AFK people... those of course need to be kicked,
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Willett
(@Willettgoboom) reported
Welp, @playnewworld was fun while it lasted, but i cant play the game at all anymore. Bad bug that makes it so i cant use target skills at all. Can only use instant skills. Maybe the patch will fix it.
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Rich
(@Zebwen) reported
@playnewworld If you don't fix the fast-influence exploit, you won't have a player base to update. You can claim its not an exploit, but if your intention is for a territory to go from 0 influence to war deceleration in 5 minutes then your game is broken.
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ethanpnk
(@Ethanpanne) reported
@playnewworld The fact that when you crash, you have a place in the queue for a few minutes would be very cool, because it's really annoying when our game crashes and you have to retype several hours of waiting.
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DarthPanda2113
(@DPanda2113) reported
New world is a awesome mmorpg but @playnewworld you need to do something about the server lag cause it’s getting really bad to the point of unplayable. It was fine a few days ago but ever since it’s been horrible
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zezi
(@GGUYlEQhJUbe827) reported
@playnewworld still havent fixed ping issues? People are getting double the ping they getin other games. Fixxxx ur ******* servers
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🎮Airlessmean 🎮
(@Airlessmean) reported
IS ANYONE ELSE HAVING the issue of when over encumbered on NEW WORLD your character laggs and screen goes funny? proper glitching its weird #NewWorld @playnewworld
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Kimisaru
(@Kimisaru) reported
@playnewworld Next pls fix the MOTD for teh company! We still cant edit one because it still opens up all the menu's
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Hannah
(@anitacoffeecake) reported
@playnewworld Any update on fixing the desync issues in dungeons? It's so painful.
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Rhysera
(@RhysEraGaming) reported
@playnewworld AFK Prevention when if I wanna make a sandwich I have to wait over 3hrs to get back in? Amazon, this is not a customer friendly approach when your servers have been the issue since day 1. Now you punish player who desperately want to play the game?
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Kirk Wentzel
(@KirkWentzel) reported
@Nametakensucks @playnewworld I have the same problem harvesting. OMG it's like a compulsion. The damn blueberries around the shattered obelisk are the bane of my existence. They're like a siren song to mean.
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aRAMdomguy
(@justaRAMdomdude) reported
@playnewworld please do something about the bot problem. Thank youu
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jat0rz
(@jat0rz) reported
@playnewworld The game has been absolutely amazing. However... the lag we experience in the expeditions only makes them borderline unplayable. I know it isn't everyone.. but on our server they are all bad. It's halting progression.
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Cringey Dad Gaming (Dom Wolf)
(@CringeyDad) reported
@itsadamuk @playnewworld I'm not convinced capping FPS are 100% going to stop the issue. It seems the games engine is pulling high power levels from the graphics card, leading to them getting damaged from overheating. People who have capped FPS are still getting GPU damage from the game. I won't risk it.
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Vistrix
(@Vistrix) reported
@playnewworld Logged on this morning to a queue of 0! Its usually around 1000+ for me. Thank you for prioritizing the queue issue.
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Selescion
(@Selescion) reported
@playnewworld does this also fix people pretending to be active while auto-running into walls or furniture in order not to get flagged AFK?
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🌴⚽🌱❎ 🌊🅰〽️🎐🎵🌊
(@Torx_Gaming) reported
@playnewworld and no fix for FAST TRAVEL BUG ! i ve made a report !
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TheHappyPittie
(@TheHappyPittie) reported
@theshockcable @playnewworld Afkers hog up space that actual players could use. That is a huge issue…
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Aled Thomas
(@agentaled) reported
@playnewworld Now please fix the queues and “failed to login” and “toomanylogins” errors. Please and thanks.
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Revan619
(@revan619) reported
@playnewworld Just waiting for a fix on firestaff/ice gauntlet abilities often casting on self rather than where you aim it
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Hell
(@Hell80966565) reported
@playnewworld You guys are doing amazing work but you need to fix compass issue when players group up and whole compass get f-ed up and also the issue with passives of ice gauntlet causing the ice spells stop after swapping weapon please!
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CozminFatul
(@FatulCozmin) reported
@playnewworld Hey! What about the LAG in DUNGEONS?! Please fix that because its almsot imposition to kill the last boss even in AmRine
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Nikki 🐈⬛
(@PoppyPendle) reported
@playnewworld Thank you for the update! Do you know if you will be addressing the UI issue where pinned quests disappear from the HUD/compass? Having to constantly open the map to navigate is a bit frustrating. For now I am setting a pin to help but it would be nice if this could be addressed.
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Dredknght
(@dredknght) reported
@playnewworld Fix your game please.. Server Santu on US east is bugged.. Will take your orbs and not let anyone in the expedition..
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Brad.
(@_Unima_) reported
@playnewworld Did you fix the petrified wood situation, level 100 logging cabbage boost and 10% logging luck, not a single drop.??
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MarioStylez
(@Marstylerz) reported
@playnewworld Any updates on the lag/desync in Expeditions ? Our group on Kerguelen server are unable to complete any expeditions due to this since last friday ! The issue being that you receive damage 2-3 seconds before the mobs even start their attack animations.
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Francisco
(@xicokd) reported
@playnewworld Azoth scarce is a big problem, PVP quests don't reward any Azoth... And I spent a lot of time doing them for rep, but no Azoth reward...could PVP' get some love in that please?
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Softu
(@Softuuu) reported
@playnewworld So you guys released patch notes before the servers go down and included the fact that there is an infinite loot glitch, you've effectively given people 90 minutes of attempting to recreate bug that they may not have been aware of, was this intended....?
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Brandon Toews
(@Greybaine) reported
@CringeyDad @playnewworld New World wasn't the underlying problem, it was a manufacturing issue. There cards that bricked had a defect which caused the problem.