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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (75%)
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Online Play (13%)
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Glitches (6%)
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Game Crash (6%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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John Doe
(@PuyoFanatic) reported
@playnewworld Remove automated bans! The customer service team is a joke!!!!!!!!!!
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Mr. Worldwide
(@JacksonB017) reported
@KronicReliefttv @playnewworld It was disabled because if you pressed “N”, you’d crash. That was fixed so now they re-enabled the penalty.
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patrick mason
(@patrickmason978) reported
@playnewworld pvp and crafting is still horrendous, fix that **** already jesus. OPR is the biggest joke
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Colbolt
(@FrenzyAu) reported
@playnewworld We all love the game and this problem is slowly killing our guild and many others experiencing the same problem, please help us
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Pheshboi
(@KronicReliefttv) reported
@playnewworld 1 hour penalty re enabled is ridiculous, why is the penalty double the time it would take for me to complete any opr? It was disabled for a reason, your leaderboards wont change how many times people crash out. 10 minutes tops
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Duelist
(@Floola_64) reported
@balboquax @playnewworld My problem is once you hit lvl 60 there's nothing.
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Horrlockz
(@Horrlockz) reported
@playnewworld Does the door send out multiple tracer doors that aren't actual doors but look like doors so everything thinks you're exploidooring but it's just a bug the dev team won't fix?
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Marc Hazime
(@marc_hazime) reported
@playnewworld Guys leaderboards without matchmaking in arena or OPR is useless you never fix abusiv use of these leaderboards in OPR
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Bill
(@Bill58688032) reported
@playnewworld This game is totally broken.
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RileyX
(@RileyX87177914) reported
@playnewworld it is 6.30PM UTC and 10.30AM PT time right now. wheres the error ?
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Colbolt
(@FrenzyAu) reported
@playnewworld I think you guys have a major problem, i have had 15 guild members banned over the last 3 weeks either temp or perm banned for botting behaviour with little to no support, they all play war and OPR etc not sure how it's being flagged for botting behaviour, please look into this.
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RagingStray
(@RagingStray) reported
@playnewworld how about fixing things that are broken before introducing more stuff. This leaderboard crap is only going to draw in more cheaters like it does with every other game.
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ThatoneRanger
(@OVVargStrider) reported
@playnewworld Absolutely no one cares about Leaderboards. How about you guys address the issues that have plagued your game since launch?
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Colbolt
(@FrenzyAu) reported
@playnewworld We all love the game and this problem is slowly killing our guild and many others experiencing the same problem, please help us
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Steven
(@Icemanfity6) reported
@balboquax @playnewworld I want to as well, I really enjoyed my time there. The repetition and inventory management got to me, though. I had trouble getting around that
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discord moderator
(@Bobbinatr) reported
@playnewworld My friend streams everyday mining ore in between OPR's for months and got banned for botting. He hasVODS on his stream, appealed the ban and is serving a 1 day ban due to mass report. He is actively trying to appeal but saying it will take 24 hrs. fix asap pls reply
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Harry
(@Harry02316364) reported
@playnewworld I can respect what AGS is doing, and I get it. But bringing out Leaderboards now was not a good move when there are more pressing issues going on in the game, especially content being dry and broken mutations like Frenzied II (cheap mech and doesn't fit with a quality game).
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Ed The Full Monty
(@edmontgomery01) reported
@playnewworld Which categories reward skins? Did you guys get a fix for the opr cheesing for highest score?
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Cam
(@_CamGG) reported
@playnewworld guys just full stop everything else and fix the game please 😭
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Krenym
(@KrenymYT) reported
@playnewworld @Tetshui This "feedback" has been given to you time and time again. The issue is not the feedback. The issue is you choose to ignore it and keep churning these terrible skins out. I want to give you my cash, but you seem to not want it 🤷
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Josh Jager
(@iSuhBruh) reported
@playnewworld It's Feb 7th and Leaderboards is NOT live. can you fix?
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Steve
(@steve_dahm) reported
@playnewworld 5% of the people wanted leaderboards and you all spent weeks making this.. no one wants it. Spend time fixing the bugs and all the nodes not working for gods sake
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Vemapris
(@vemapris) reported
Stop with the run around!! I'm asking everyone here and your friends, and their friends, to continue to tag @primegaming @playnewworld to let them know that we need proper follow up and not just continue to ignore the issue. See posts made to the forums and reddit below (cont)
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Colbolt
(@FrenzyAu) reported
@playnewworld I think you guys have a major problem, i have had 15 guild members banned over the last 3 weeks either temp or perm banned for botting behaviour with little to no support, they all play war and OPR etc not sure how it's being flagged for botting behaviour, please look into this.
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FallenVXZ
(@2kfallen) reported
@playnewworld PLS ARENA REWARDS AND FIX BOW HITBOX MY ARROWS DONT HIT WHEN THEY SHOULD
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Lonz
(@theonlyl0nzy) reported
@Jamo18791 @playnewworld Time to play is the problem lol
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x
(@Kzzzhu1) reported
@playnewworld Do something! I love the game but I don't even want to login anymore. There's no new stuff, there's no news or something to wait for. Your item shop is a shame with the same skins for weeks when other games change it weekly at least or daily like fortnite. Promote your game
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p s Y
(@esquerdossauro) reported
@playnewworld Jesis Christ. Literally no one gives a f*ck atm about that. The game right now is completely broken due how ridiculously OP are Greatsword and Musket. Theres NO FUN to play until it get fixed. Its taking too long and ppl is quitting cuz that. WAKE UP
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Snow_is_Unreal
(@jethom01) reported
@playnewworld I would Love to stop 🛑 jumping over Chest after you loot them. It’s annoying. It feels stupid and makes the game not enjoyable. Also fix the bobble head animals. I feel im playing a dumb game.
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layne
(@LayneSmith39) reported
@playnewworld Never mind the fact gold sellers and cheaters just running rampant in your game. But sure let’s add another toxic mechanic to the game. God forbid you fix the blunderbuss or musket.