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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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HEADRUSH
(@_HEADRUSH) reported
@playnewworld hello guys just a quick one, i tried yesterday to transfer servers and then was made aware of the bug that is preventing players, something to do with the shop, which yes i had active sell orders, but cancelled them all. has this issue been fixed yet?
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Matthew Lindsey
(@vPH0ENIXv) reported
@no_xide @playnewworld Completely disagree. They are fixing issues as they figure it out. Remember the devs have families and lives outside of this game. If they need to take it down every day for a month then so be it
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Solsticee
(@Solsticee03) reported
@stevelouis110 @playnewworld That's not exactly the problem i have right now but yeah, that's not cool either
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Thomas V.
(@dawGen_) reported
@playnewworld Lists of end-game (vital content for 60s thats broken) Portals, Dungeons (drop system), Watermark system, several crafting recipes for end-game gear, faction gear, Dungeon bosses crashing people's games, +5 class skills are either broken or can be used to break the game. GG AGS
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Matthew Lindsey
(@vPH0ENIXv) reported
@no_xide @playnewworld Can’t disagree; I just want them to fix it. I don’t care how it’s done as long as I can do my PVE stuff
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dev-o-lantern🎃
(@devolore) reported
@sautewelle @playnewworld It's possible that they're referring to this, but given that they go to the lengths of modeling whether or not the axe impacts the tree, I suspect it's not merely an "out of range" issue (as that literally just requires checking coordinates of two objects, no animation needed)
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Nie
(@Nie34352751) reported
@triston_bruno @playnewworld I also got banned and support service aren’t doing anything about it, so I contacted cyber_hit_01 on Instagram he successfully retrieved my account, he’s reliable.
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Redz
(@Ayo_ItzRed) reported
@pvthoch @Sulsalogan @playnewworld You pay for games while also abiding by THIER rules and if they ****** up and need time to fix it over and over, then YOU gotta suck it up
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RG | BoJangles
(@BoJanglesGaming) reported
@playnewworld Ya'll know the Ice Gauntlet is broken too? My ice storm barely ever does DoT
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Flowen
(@Flowen2014) reported
@playnewworld You broke the AH and I have lost thousands of gold while offline transactions were purchased. Fix and compensate!
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kazik
(@kazik_m) reported
@playnewworld pleas anyone tell me that they will patch this transferring issue i want to join my friends
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Casperite
(@Casperite2) reported
@no_xide @playnewworld Would you rather have to deal with the issues and bugs for a week so they do downtime according to what you think is best?
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David Niederhausen
(@DNiederhausen) reported
@playnewworld alexa pls fix paths unseen,its buggy since 16 days
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Imaginarium
(@Imagina79982216) reported
@playnewworld Maybe due to patch rollout or it's a new bug now Ice Gauntlet misses basic attack, they just go through the enemy, you hit enemy after 5 misses. Also aoe ice storm is broken, it doesn't do any dmg, mobs just standing in the middle of it not even being triggered. Hope you fix that
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Abyss
(@AbyssGFX) reported
@kazik_m @Andreaspil2 @playnewworld You've gotta be joking lol. Everyone read the forum etc... It says the fix for this is coming soon AND they have times for this. It has occurred due to the trading post bug/changes.
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hochmeisterr
(@pvthoch) reported
@Sulsalogan @Ayo_ItzRed @playnewworld No, but they do thats why i pay for the product. Just like when i hire a electrician to fix my cables i pay the dude to fix my **** not to **** my cables and come at me with "Do YoU knOW hOW haRD tHis IS"
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CDAGaming
(@CDAGaming_) reported
@Gonuso @devolore @playnewworld Personally can attest to this. Had a bunch of latency issues for awhile, abd as a result major desyncs missing trees or missing mob hits.
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marius
(@marius19121390) reported
@playnewworld Do you fix the mage AOE´s too or is this class still unplayable?
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Anthony
(@TheAntt_) reported
@GrandmasterGojj @playnewworld Small indie company takes 4 days to fix a bug where thousands of players lose their in game currency
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Owen Johnson
(@DogDadBody) reported
@FrostyFoes @playnewworld Having the same issue. Any idea what’s going on?
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count frackula
(@not_yoduh) reported
@playnewworld are you aware of the issue of bug surrounding the outfitting stations?
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Jamoose
(@xBowenoo) reported
@playnewworld Please revert patches until you fix mage abilities. Abilities just don't connect sometimes with this new patch and we already had it hard enough with the resilient perk being broken.
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UnArgentinoxelMundo
(@FavioMazzola) reported
@JustSimplyMick @playnewworld Another mage here, same problem!!! Ice storm doesnt seem to be doing any damage at all sometimes, same with pillar of fire ... FeelsBad not being able to fully enjoy the class you chose! :(
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Tomc1k
(@Tomas12211) reported
@playnewworld Dev team tries to fix something and new major bug and exploits are found. Game braking exploits lags everyone out from servers.Test team doing terrible job If there is one.Stop pretending and just accept defeat. Shut down for a weak and fix the game. Game worked better on release
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David Niederhausen
(@DNiederhausen) reported
@playnewworld alexa pls fix the quest " paths unseen " its buggy since 16 days
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RoboticBrenden
(@Roboticbrenden) reported
@robdavidg1375 @playnewworld My problem is I don’t spam in world chat. I play the game.
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MTN Dew White Out
(@DromeTweets) reported
@playnewworld Anyone else been having a rubber banding problem since 1.0.4? My ping is always sub 80 but I keep getting lagged back while walking, my harvesting gets canceled out randomly, and when I craft something the whole crafting screen just closes and says crafting failed
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Flowen
(@Flowen2014) reported
@playnewworld Do you have a plan to address the AH problem? I am missing thousands of gold from transactions completed while offline. Compensation? Not sure you expect people to cancel all auctions every time they log off...
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Sepol
(@Sepol95589794) reported
@playnewworld @playnewworld when are you guys gonna fix the gold issue. its been several days. the items sold have not given me any gold!
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HeyImJ
(@LazrtagTV) reported
@Xthasys @playnewworld The games in a **** state right now. Amazon won’t patch issues like macro abusing, persistent buffs from weapons — they’ve let their own player base die from nothing but sheer incompetence in just under 30 days.