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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Xander
(@RD2BLeRitz) reported
@playnewworld Really was hoping that with the extra month push back from beta that this kind of thing would have been dealt with. Major bummer to see all of the same issues from beta after waiting an additional month.
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Jydehed
(@JydenThomas) reported
@playnewworld What about the issue, stuck in queue problem? im still stuck in the queue for starting area, and im lvl 24
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walter johnston
(@wjohns510) reported
@66mc66 @Micbemac88 @playnewworld Wows launch had queues in the thousands, crashing servers and more. It took them a month to fix it
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Tarkayne
(@Tarkayne) reported
@playnewworld Please fix the "he is at possition 1 in queue" then kick me. Its very frustrating, its happened like 5 times to me.. Another 2 hours to add to this queue simulator
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FlakBaitGaming
(@FlakBaitGaming) reported
Really @AMZNGameStudios @playnewworld ? 12:30 PM PST was the best time to take West Coast servers down for maintenance? And for 2 hours during which a core group of players start to log in? AND during launch week. GG... /s
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a Living Being
(@aLivingBeing) reported
@playnewworld Please look at the 'You are queueing for a starting area...' queue line It's so ******* broken.
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Evocybernation Gaming
(@evocybernation) reported
@playnewworld Someone had the issue, after I did, and I told them in Discord to wait a few minutes. They did and went back into queue. At first I didn't know what to do. Quit the game and restart it (smacks my forehead). Stayed on the second attempt. Thanks for updating the players.
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⚔️VȺŁĦȺŁŁƗȺNŦ⚔️
(@valhalliant) reported
Home with a sore face. @playnewworld servers down for 2 hours. Time to finish up watching "Squid Game". I'll see you in the Queue #loadtimes
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Adam
(@G12APJ) reported
@playnewworld Can you boot non EU players from EU servers so we can actually login to our own region?
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Jon Schwarzmannn
(@JonUlf) reported
@playnewworld @playnewworld @amazongames why not share actual *DETAILS* of what you're doing? We know you're new to gaming, but we've heard this lip-service **** for decades. Your "New World" if feeling like the same Old World MMO mis-steps that have bogged the genre since its inception.
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Degree the gamer
(@degree_gamer) reported
@MezzySSB @JimmieSan_001 @playnewworld The problem is the servers will be abandoned there will be a huge difference in population try to understand it
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Strebbi
(@Stian_tk) reported
@playnewworld Hello! Must honestly say.. fix ur servers! Been waiting for 4-5 hours... got in. And ohh ! Game crash! Gets right back into the game.. aaaand back in the que .. i used like 1 minute to close and boot up the game again
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Stealthness
(@stealthness) reported
@playnewworld Pointless band-aid, when you reached 2 character limit, deleting a character that you already invested time into not going to happen, fix the queues or get free transfers going.
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Lolo
(@66mc66) reported
@playnewworld It’s broken. You’re beta testing missed fundamental errors in the game re server population. 2000 per server isn’t an MMO… How did you underestimate this so badly?
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Trevor
(@Stoicy_) reported
@jay28453803 @playnewworld @Chadesh That's exactly why they added 28 new servers to the game. AFK running into walls does not even work, you still get AFK kicked and it's not always about the servers being bad, it's about the players who play on them having FPS issues too, it's a MMO..
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DUBiT
(@dubitbwoy) reported
@playnewworld Thank You that i paid for this game and i cannot play due to 3h queue. Before I will login on server i need to go sleep to go to work. Im having a BLAST 11/10 game
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🇩🇪 Gustavo Hellvig 🇩🇪 🇪🇸
(@gushellvig) reported
@PatMo84 @madagger @playnewworld ... i just play another game until fix it EASY
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Donat Kozmann
(@donat_kozmann) reported
@playnewworld After 3 hours I was 55th in queu… error.. now 2808.. well done :D
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Jon Schwarzmannn
(@JonUlf) reported
@playnewworld @playnewworld @amazongames why not share actual *DETAILS* of what you're doing? We know you're new to gaming, but we've heard this lip-service **** for decades. Your "New World" is feeling like the same Old World MMO mis-steps that have bogged the genre since its inception.
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JoeBloggs
(@TheAntisocial_) reported
@playnewworld I'm sceptical as to wether this works or not. It didn't for me, i was at 500 ish, did this and was at 2,000 ish. Now i just got "Failed to join login queue" and i had to restart as it was frozen. Back of the queue again!
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Degentralizd🖖
(@Decentralizd) reported
5+ people I know were temp banned by @playnewworld's INSANE moderation policy or people can exploit and mass report to get bans regardless. FIX YOUR GAME.
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Nick M
(@NickMcIntire96) reported
@playnewworld 4 hours in que, was at 180 looked back login error. click OK like you say and im currently back at 2007 which was higher than when I que'd up 4 hours ago. **** your server limits AWS
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robbie Jackson
(@robbieljack) reported
@playnewworld Can we FIX these crappy crashes?? Or put in a GRACE PERIOD for Disconnects. #FIXYOURGAME
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Lolo
(@66mc66) reported
@Micbemac88 @playnewworld You realize WOW has never once in 16 years been this broken?
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Joe Rose
(@joerose1010) reported
@playnewworld Many Companies and players are committed to a Server. Invested in. Are you kidding? Offering more servers will fix this? No. How did you account for this? Did you track how many pre orders there were?
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Mouse
(@mowseler) reported
@Grimmskul @playnewworld I was hoping it was just a weird glitch. I was able to see friends, but I haven’t logged in yet today to check. We had another friend create a character on Kill, get to level 9, join faction, then realize it had put him on another server, so I was worried lol
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Wortavin
(@wortavin) reported
@Pezzor @playnewworld Yeah. I've seen people say it's not for casuals but it totally is as well. I've had no problem with just a few couple hours sessions. There's no rush
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Jon Schwarzmannn
(@JonUlf) reported
@playnewworld @playnewworld @amazongames why not share actual *DETAILS* of what you're doing? We know you're new to gaming, but we've heard this lip-service **** for decades. Your "New World" is feeling like the same Old World MMO mis-steps that have bogged the genre since its inception.
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Matt Lowe
(@AntlPop) reported
@playnewworld is there a fix incoming for queue freezes? Had to queue 3 separate times this evening to try and play, and every time before I reach the end of the queue it freezes and stops counting down for 20 mins. Each time I have to re-queue again, while friends go straight in
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Donnie Wyer
(@DonnieWyer) reported
@playnewworld Will this address the issue of prolonged high GPU usage while queuing?