New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 03/28/2024 14:55

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (50%)

    Sign in (50%)

  2. Online Play (50%)

    Online Play (50%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyHamburg Online Play
ItalyBologna Sign in
GermanyDarmstadt Sign in
AustraliaSydney Online Play
FranceSaint-Martin-des-Champs Glitches
AustriaVillach Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • ABottari82 LOCKDOWN (@ABottari82) reported

    @Charls19838741 @NicoKuroKusagi @playnewworld You're completely off base. This is the vanilla of MMO you don't need to pay a monthly fee for..the other ones such as ESO and WoW all had problems on launch too. You're not the only person sending in feedback. Either quit the game or grow some patience.

  • Devin_Dare Devin Dare (@Devin_Dare) reported

    @playnewworld Now if only they could fix the fact my company has put a territory in conflict three times this week and couldn’t declare every time.

  • Aliresarezaei A A T R O X (@Aliresarezaei) reported

    @playnewworld man myrkgard is useless now lv 66 mobs and elite chests are so bad that i only get 2 weapons from them and for sword man guy u need 20 ppl to kill him with out problem is this a joke or its going to be like this for ever?

  • me_mmuneeb Muhammad Muneeb (@me_mmuneeb) reported

    @playnewworld ???? servers down again?

  • Aufmischer Husky SM (@Aufmischer) reported

    @MaWa36_ @playnewworld I was in a war and my game crashed. Since that I have the same problem...

  • ABottari82 LOCKDOWN (@ABottari82) reported

    @Charls19838741 @NicoKuroKusagi @playnewworld Did you get them from exploits? If so tough luck cheater. If you earned them legitimately,.than use the feedback feature and have some patience. You can't do a better job so cut them some slack. Errors and bugs happen then they get worked on.

  • JacobJenson6 Jacob Jenson (@JacobJenson6) reported

    @escape1979uk @playnewworld It's the same issue. Doom Eternal fried my first 3090 the exact same way.

  • mrwrong842 Mrwrong842 (@mrwrong842) reported

    @playnewworld You say that but it tells me login unavailable world is under mantenance.. You posted this 2 hours. So its not done clearly.

  • DutchGlaswegian The Dutch Glaswegian (@DutchGlaswegian) reported

    @playnewworld So i wanna play the into the void patch, login... character is naked..... and all my harvesting gear that i had equiped is gone...... I'm not happy....

  • escape1979uk Deezlar (@escape1979uk) reported

    @paranormalinpdx @playnewworld No it wasn't. Use the googles and set the timeframe from New World release date. It will filter out the beta issue which was caused by the solder issue.

  • DevilKitty1990 Molls (@DevilKitty1990) reported

    @playnewworld Please fix the main story … it’s gone.. break one problem to fix another alwAys

  • escape1979uk Deezlar (@escape1979uk) reported

    @JacobJenson6 @playnewworld Yes, it was RMA'd under warranty. This was launch, not beta. It was not a solder issue The game forces the card to pull too much power (even when power% reduced to 80% in Afterburner it draws up to 120%) A power stage blew on the GPU It is a Gigabyte card Not the same issue

  • whosnachosyt whosnachos (@whosnachosyt) reported

    @playnewworld thank you for this lagging trash patch, unsync as ****, circle while pickup bug, market buggy each time more trash gj as always.

  • CashewLeCat Michael Leide (@CashewLeCat) reported

    @InglesComGames @playnewworld Did you have this problem and were able to get in-game by just waiting? The task manager only shows disk access, which could mean anything, especially if there is a bug. My whole disk could have been read by now.

  • jamiepaiges jamiepaige 🏳️‍⚧️ (@jamiepaiges) reported

    @playnewworld New world devs. Please save this quickly sinking ship. I love the game, but the problems are really outweighing the fun… take down the whole game if you have to but paying money for this feels wasteful at best.

  • timesens timesens (@timesens) reported

    @ufkclkwastaken @playnewworld You have a spelling problem my guy

  • FeliciaHarty ByeFeliciaHarty (@FeliciaHarty) reported

    @Kaptein0le @playnewworld Sounds like a steam issue..

  • TvKamien KamienTV (@TvKamien) reported

    @playnewworld Nerfed all my shields, my harvesting gear has vanished.. Chests are floating above floor in certain area's.. people's can't log in and housing is still broken.. Yeah no wonder you lose hundreds of players every days..

  • MiDNiTEplaysTTV MiDNiTEplays (@MiDNiTEplaysTTV) reported

    @playnewworld Can we fix the game first before adding more new bugs please.

  • 808Hal Hal (@808Hal) reported

    @playnewworld Log in, die to lag, okay 10 minutes game freezes. Reboot, 200 player cue that ends with "server in maintenance" back to main screen, server not in maintenance log in no problems. Lag goblin jacks my harvesting tools. In closing, the worst kind of amateurs are rich amateurs.

  • Enemyscamp John jones (@Enemyscamp) reported

    @escape1979uk @playnewworld Sounds like a personal problem lul

  • Carlubey_Tubey Carlubey_Tubey (@Carlubey_Tubey) reported

    @playnewworld if you are getting msgs about lag detected and getting kicked or getting frozen on opening the game try: -verifying files -uninstalling new world beta (not ptr) -graphic drivers are updated

  • JaMora_96 Juan Antonio Mora (@JaMora_96) reported

    @playnewworld Im having problems with the new patch, i cannot receive any heal, i tried with food and potions and also 1 heal tried to heal me and was impossible, could you please help me?

  • Magnificent_MF Millennial Gaming (@Magnificent_MF) reported

    @playnewworld New enemies yay, but I have a question? Did y’all fix the broken enemies yet, for example 580 hammer and sword bosses?! Been broken longer than a month now.

  • freeeeeetobe Free To Be (@freeeeeetobe) reported

    @playnewworld Having a VERY ROUGH time with your support. Is there any way someone can get any form of support or help with issues with your game ? Been in support limbo for 2 weeks now.

  • freqout23 Amir (Freqout) (@freqout23) reported

    @InglesComGames @playnewworld All I saw in task manager was the game eating a quarter of my cpu and the crash dump uploader running but not doing anything.

  • Charls19838741 Charls (@Charls19838741) reported

    @ABottari82 @NicoKuroKusagi @playnewworld It was a drop. Erros don't happen, they are producing it in a quantity that is not acceptable. Most players have lost something. In addition technical team NEVER resolves a problem. It's a shame, we paid for the game, and they behave like we are doing us a favour.

  • Iruduan Iruduan (@Iruduan) reported

    @playnewworld Please fix the game my friends are stopping to play and I mis them

  • JanJanuszJanow1 Jan Janusz Janowski (@JanJanuszJanow1) reported

    @MaWa36_ @playnewworld GPU driver update fix it.

  • iRocc8 Marco (@iRocc8) reported

    @playnewworld Into the Void means into the lag right?