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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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K.J. Rocka
(@W1ckedS1) reported
@playnewworld We are all ******* crushing it in the ******* queue you imbeciles, Amazon the #1 in servers, the richest company, fails to give their customers a working server for a stupid videogame with graphics from 2010. /applause - 2nd day queueing - error/dc- requeueing - error - requeue..
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Picks
(@FHPicks) reported
@playnewworld FIX YOUR SERVERS!!!!!!!
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adymus
(@adymusTV) reported
@Kaelaris @playnewworld Know the feeling :( also i waited yesterday till i got 23 que from 150 .error and i had to start over . They reslly need to fix it
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Ares Crown
(@crown_ares) reported
@playnewworld I keep queuing for the Iroko EU Central server and I wait a long time for the queue position to lower then I get an error and get kicked from the queue and when I re-join I get placed 1000ish places above where I was before!!! Is there a problem with the servers???
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Phil
(@PhilsMinis) reported
@playnewworld come on guys get your **** together 2 hours in the login queue go from 1800 to 300. To get kicked and now and 2600 Hope you plan on compensating players for this mess
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Thomas Jensen
(@needamedic1) reported
Any info on these errors that keeps disconnection people who's trying to get into your game? @playnewworld
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saim can vs covid-19
(@sitesakini) reported
@playnewworld fix the request exception error or your game will die
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Dreamstatexy
(@Dreamstatexy) reported
@playnewworld I've been booted off the queue 5 times already and gotten a bigger queue each time ?!?!?!?! Can I play this game at all??? First, why do I get booted all the time, second why DOES IT NOT save my spot for this exact issue?!
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Victoria-Mahala Hart
(@VictoriaMahala) reported
@playnewworld are you going to be at any time acknowledging the server status' across almost ALL servers? The DC's from logins when they're almost in sending them back to 3k? How about the fact that this problem has been persistent since there were LESS users on a closed beta?
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billy bob toothy
(@ToothyBob) reported
@WishYaLuckk @playnewworld Just find someone to play with that is cheating and get one that way. Ya know, since you seem to not have a problem with cheating.
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Trench Dog
(@Tiny1066) reported
@playnewworld 764-70 disconnected failed to login... ill keep posting
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Daniel Silva
(@Unfort0ld) reported
@playnewworld another 15 minutes wasted away because of the login server...
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itsZdan
(@itsZdan) reported
low capacity servers are killing @playnewworld, nobody wants to watch a streamer be 1300 in queue, nobody wants to be 1300 in queue to be able to play with their friends nobody wants to go from 1300 in queue to 300 to then have an error message and go back to 1300 in queue, TWICE
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Runner_027
(@runner_027) reported
@geoffkeighley @playnewworld With tens of thousands waiting in queues to login and to play the game they paid for.
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Shoni Moore
(@ShoniMoore) reported
@playnewworld Any updates on server/login fixes? Its been a while.
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hemligman
(@pluddz) reported
@playnewworld How about you add a feature that let's you keep your place in the queue after getting the error message saying something about "too many requests"? I've gone from 1.6k spot to 3.3k, then 20 minutes later I went from 2.8k to 3750..
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Modestux
(@Modestux) reported
@playnewworld Jesus fix your queues i keep getting kicked out of them and then i get placed higher in the queue again it happened 4 times already
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Zach Williams
(@ZachWil06036604) reported
@playnewworld waited in a 2 hour queue to get dced, same **** happened to a bunch of my friends. Fix the ******* game
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Håkon Mattsson Karlfeldt
(@HakonMattsson) reported
@playnewworld I get lag detected, everything freezes and then I get DC:d every single time I’ve been inside the game. This happened during beta too. I’ve tried every ”fix” I can find. Is this something you are trying to fix? Cheers.
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savagejourney
(@savagejourney_) reported
@playnewworld Got an error 'toomanyrequests' or whatever and kicked out of Q while i was waiting for 3 hours. And it put me in the back of the Q again (5000th). Thanks for nothing. 40 euros wasted i guess.
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hemligman
(@pluddz) reported
@playnewworld How about you add a feature that let's you keep your place in the queue after getting the error message saying something about "too many requests"? I've gone from 1.6k spot to 3.3k, then 20 minutes later I went from 2.8k to 3750..
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Tomas
(@tomas75a) reported
@playnewworld The frustration of dropping out of queue and another 1000 is added to where you were. You should have fixed this months before launch and expect over a few million ppl to connect. Why guys?! Fix this now! We don't wanna wait 6-10 hours to play!
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Nekomachie
(@nekomachie) reported
@playnewworld fix the authorization servers
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Ari :)
(@Arinecka) reported
@KingQuinlan @playnewworld Yeah, I´m playing with friends and we have same problem all afternoon.
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☁️
(@hasimori) reported
@playnewworld nice servers management, 4h queuing then pop random error and reset the queue : )
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Elly
(@ellyamanda) reported
@playnewworld Is there anything we can do about the error we get after being in the queue for a while?.. Imagine sitting in there for ages just to get an error and having to re-enter it.. error: internalservererrorexception
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Polar
(@PoIar_R6) reported
@playnewworld is only for you if you want to wait 8 hours to get into a game, find a bug and then crash your game and repeat the cycle. How ******** can it be so bad, stop opening new worlds and servers, people have already joined a world with their character but cant get on it
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Josh
(@TheSaltBringer) reported
@geoffkeighley @playnewworld Your servers are a joke. Steam says I have 17 hours and 16 of those are in queue. I love waiting literal hours for it to disconnect the queue or crash when I fight a wolf. I was in a queue after my crash for 2800 got to 1500 for it to disconnect, now im 4800. Joke.
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Felipe Matozinho
(@Liipinho18) reported
@playnewworld the geral voip is working? if it is not working as intended can you guys tell us if it will take too much to fix that?
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Ravven
(@Ravven) reported
@playnewworld The EU login servers are really unstable right now. I've been disconnected from it with errors four times now, and the latest number in queue is 2114. I expect long queues, this is normal for a launch, but the disconnects from the queue (after hours of waiting) are disappointing.