New World

Is New World down?

No problems detected

If you are having issues, please submit a report below.

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 12/11/2025 11:45

At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • BGRDF12 BGRDF (@BGRDF12) reported

    @playnewworld I need help and need to know if there is a discord for users to join and to group up, or what? im level 32 and needing to do a level 45 mission. 1st world problems... please help :D #NewWorld

  • Crason8 Crason8 (@Crason8) reported

    Dear @playnewworld ... PLEASE fix your chat system, it's the worst I've ever used and it's SO important in MMORPGs, thanks!

  • Darkheartedlife ☠️NightFall☠️ (@Darkheartedlife) reported

    @playnewworld heads up your game is causing infinite loading screen at res at camp. Don't know if it's cities too gotta restart to fix. Will that high power usage be fixed and the lag is serious since last update.

  • KusoTrevor KusoTrevor (@KusoTrevor) reported

    @playnewworld the server side lag recognizing heavy attacks is getting out of hand. Please fix the lag or fix the source of identification when a player is starting a heavy attack.

  • rndydhana Narendra Vidyadhana (@rndydhana) reported

    @playnewworld hey why don’t you fix “A selfless Nature” quest? I got stuck inside a stone, and i can’t unstuck. Please fix this glitch.

  • Madrai_ Madrai (@Madrai_) reported

    @playnewworld Why is it after every maintenance, weekend, the servers seem to get worse as far as stability and stuttering/lag? I haven't played for 2 days, was fine for the last week, and now every enemy seems to just be stutter walking, and I get random lag spikes.

  • evocybernation Evocybernation Gaming (@evocybernation) reported

    @playnewworld, I found out an issue that I never cared to pay attention to. When you're fighting, and switching between weapons, sometimes the weapon gets stuck unless you completely stop moving. This might be one of the many issues that stop people from casting spells.

  • xareius Nathan Buck (@xareius) reported

    @playnewworld When the Meta for WAR is to stack 100 people on 1 point to lag the other team out... that should be fixed RIGHT NOW.

  • GunPlay__ Blake (@GunPlay__) reported

    @playnewworld can we get a fix for there being 100000 enemies insides one another when it’s only supposed to be one

  • OttersTTV OttersTTV (@OttersTTV) reported

    @playnewworld War is seriously broken. its just 100 people on a flag that lags the server and nobody can play. fix?

  • Honey_Druid HoneyDruid (@Honey_Druid) reported

    @playnewworld Wars are broken. This isn't fun. The lag is horrible. I don't see this game lasting if this doesn't get fixed.

  • ClaybournTwitch Claybourne (@ClaybournTwitch) reported

    I'm really enjoying @playnewworld but so many of the design decisions are counter-intuitive. Please remove the Tuning Orb system. It's pointless. Wars need a heavy lookover and are missing promised features. The end zones are buggy and unfinished. Just so much to fix.

  • Scionex Patricio Leyton (@Scionex) reported

    @IGN @playnewworld Crash Crash Crash

  • runglikeido Hannah (@runglikeido) reported

    @Herstocher @playnewworld Just a week ago we had equal proportions of Syndicate, Covenant and Marauders on our server. Everyone was happy except this guy just has an issue with control. Very odd.

  • Rage_JG Rage (@Rage_JG) reported

    @playnewworld way to make wars literally unplayable and not fun at all. here’s the strat put every single person on flag and lag the ******* game to win flags. fix your wack *** game

  • Nightdeed Bobby K (@Nightdeed) reported

    @playnewworld HUGE CHEATS with ice gauntlets! Please fix this asap since a lot of players are using this exploit to gain territories and such.

  • chaotic_grump chaotic_grump (@chaotic_grump) reported

    Yeah I’m giving up on #PlayNewWorld for now. There are way too many small issues especially as you progress that just make the game not fun. Playing by myself because of a crap launch and being separated don’t help. I may check back if transfers ever happen.

  • Freyja37 Kynelia (@Freyja37) reported

    @playnewworld If the Covenant purposely used and exploit to win a war, you should ban them and give back the fort to the other team. They cheated and used the Ice Gauntlet exploit to win on YS today. Now everyone is going to use that exploit and it won’t make wars fair. Fix it!

  • ctlnls louis (@ctlnls) reported

    @playnewworld fix the goddamn lag in sieges ffs

  • jeffpees 🔴 LIVE🔴 Jeff (@jeffpees) reported

    Using lag exploits to win wars in @playnewworld is super cringe. 😒

  • evocybernation Evocybernation Gaming (@evocybernation) reported

    @playnewworld , I found out an issue that I never cared to pay attention to. When you're fighting, and switching between weapons, sometimes the weapon gets stuck rotating unless you completely stop moving. Next Tweet

  • orifter Orifter (@orifter) reported

    @playnewworld - US EAST Minda Server crash? --- states Maintenance on a Saturday night? Really?

  • CommeDeGarcones Antonio 🇵🇷 (@CommeDeGarcones) reported

    Is Minda server down? @playnewworld

  • MKyrkopoulos Mic (@MKyrkopoulos) reported

    @playnewworld Fix the bug that froze everyone on the points at wars !

  • CelerityS2 Celerity (@CelerityS2) reported

    Fix Farmer Sneed @playnewworld I’m sick of getting him to 1% health to run n heal then I get killed after doing that 10 times so annoying

  • WolfpackCasey WolfpackKC (@WolfpackCasey) reported

    @playnewworld @amazongames Why have you not fixed this quest yet??!! Was reported back in beta. "Shrouded in Twilight" final step is to collect 14 items, but they currently ONLY drop from ONE mob in the area. Please fix it. Waiting to kill him 14 times is dumb.

  • BigChiefSean $ Dawg (@BigChiefSean) reported

    @playnewworld Please address the war exploit issue immediately. This is complete nonsense. People are quitting in droves because they've lost everything over your lack of foresight. Do you guys even check your own bug report forums?

  • pocketfenn Wynter (@pocketfenn) reported

    @Maurbaa @playnewworld unless new info came out, just Cap your frame rate, that issue was caused by uncapped frame rates paired with cost cutting the PCB design, it was never actually the fault of New World.

  • GreekTtv GreekTTV (@GreekTtv) reported

    @playnewworld can we please fix the faction tokens bug being stuck at 25000.... Literally game breaking and I'm being ****** while everyone else advances.

  • Lakez_ Lakez (@Lakez_) reported

    @playnewworld do you plan to fix your broken game? We’re stuck farming for hidden mechanics of increasing watermarks for gear drops. Can’t close portals, no outpost rush. We’re sitting here, have to wait 5 min timers to maybe get a drop with 40 other randoms. No forced pvp 🤯