New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 12/26/2025 05:50

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • TexTenno Tex_Tenno on PC (@TexTenno) reported

    @playnewworld please fix the "No product information found" bug. Haven't been able to play for 2 days now

  • Shira_KazeKage Rayne Jones (@Shira_KazeKage) reported

    @playnewworld @ReynaldZackery @NWGameStatus Can we fix the quest "Complete the Ritual" I have been stuck here for a week because it is bugged :(

  • Lange9Grant Grant Lange (@Lange9Grant) reported

    @playnewworld please fix the unexpected prisoner quest, been bugged for a week now and I can’t progress through the story! If it was a bug with the store it would have been fixed by now just saying!

  • Blakex13x Craig Blake (@Blakex13x) reported

    @brooksjedi6175 @playnewworld you wont be looking forward to it when you cant progress in the story because amazon cant be bothered to fix the game breaking bug.

  • MaxGagne10 Max Gagne (@MaxGagne10) reported

    @playnewworld Imagine generating millions per year and not being able to buy a dev to fix the problem of your main quest are you stupid imagine being level 60 with a level 2 battle azerot staff

  • MaxGagne10 Max Gagne (@MaxGagne10) reported

    @playnewworld Imagine generating millions per year and not being able to buy a dev to fix the problem of your main quest after 19 day are you stupid ?

  • neemiasfuly Neemias Fuly (@neemiasfuly) reported

    @playnewworld when will you fix the bug in the Unexpected Prisoner main quest where the boss Fulgoris is not spawning? This bug has been on the Devaloka server for over a week now.

  • James69813084 Brogu. (@James69813084) reported

    @playnewworld Fulgoris is broken on Lileth. Pls fix.

  • Blakex13x Craig Blake (@Blakex13x) reported

    @playnewworld @SolussMusic you seriously better hurry up and fix it or your gonna lose even more players than you already have.

  • SakerIsSexy Saker (@SakerIsSexy) reported

    @playnewworld @Melt3r Fix Fulgori

  • Winzilp Winzi (@Winzilp) reported

    @playnewworld @Reaperofbeardz The issue is known since 6 days minimum and you didn't had any updates till now. Sooo when do we got some more detailed information?

  • DZMorris Das (@DZMorris) reported

    @Robertrayyy @playnewworld Probably your graphics card needing an update or replacement. Also check the memory on your PC/labtop. I had this trouble before and graphics card reinstallation fixed it.

  • deivinhoP @deivinhoP (@deivinhoP) reported

    @niro100001 @MMORPGcom @playnewworld I RTed this free money glitch on my profile, check it out. Made decent profits wi:th this

  • Blakex13x Craig Blake (@Blakex13x) reported

    @playnewworld @SolussMusic this unexpected prisoner has been there since ptr and you didnt fix it then and you thought instead of fixing it lets ruin the game for everyone im uninstalling your responses to this is disgusting and you clearly dont listen to the survey you put up bye amazon your a joke.

  • reecedevon87974 reece devon (@reecedevon87974) reported

    @brooksjedi6175 @playnewworld Amazing that you get a reply back but due to issues I never seem to seems like they only reply to good comments

  • Jinsyuh Jinsyuh (@Jinsyuh) reported

    @playnewworld Hey i made a mistake on transfering regions. i put SA East instead of US EAST. can you guys help me out with this issue?

  • ohDevice_ RazAssassin (@ohDevice_) reported

    @playnewworld I'm currently playing the Rabbits Revenge Event, I'm sitting at over 400+ kills on the corrupted Rabbits and haven't recieved the Unique Chest Drop. I don't know if this is some bug or glitch.

  • SakerIsSexy Saker (@SakerIsSexy) reported

    @Properso0 @playnewworld it's 5am this **** is still broken. Im starting to think the devs want to kill their game

  • MarkBla90467274 Mark Blair (@MarkBla90467274) reported

    @playnewworld @SolussMusic Been stuck on the quest for 2 days now. I just re started playing after about 1.5 years and 2 days later I can't play anymore. Blizzard would have pushed a hot fix to server the following day, if not faster. This is pathetic Amazon.

  • Properso0 Properso (@Properso0) reported

    @SKYNYRD_DSG @playnewworld If u think musket is bad then it's more of a skill issue

  • RaphaGagliano O arranha teto (@RaphaGagliano) reported

    @playnewworld Let's fix the Main story quest bugged (an unexpected prisoner). Waiting for days, and the boss still invulnerable.

  • BerserkFPS BerserkFPS (@BerserkFPS) reported

    @playnewworld Can you please fix Fulgoris,people on multiple servers trying to complete the MSQ, but he just stands there and is not damageable. i am on Kronos btw, but i've seen lots of others on other servers who cant progress MSQ, and using blight potion doest not help either

  • SakerIsSexy Saker (@SakerIsSexy) reported

    @Properso0 @playnewworld Hopefully they fix it cause this **** has been dragged out for too long.

  • W13Cosmaker Wesker Cosmaker (@W13Cosmaker) reported

    @playnewworld Just answer me one question please; Why are there so many lore pages missing from the game? Is it that hard to fix at least that???🫤🫤🫤😞😞😞

  • UHREG Kalevi Perse (@UHREG) reported

    @playnewworld game still broken after patch :(((((

  • TwitchStormTv TwitchStormTv (@TwitchStormTv) reported

    @playnewworld so many people are pissed that fortify got nerfed so bad. Everyone I play with say this patch is broken and needs to be toned down. When will we get human and lost bane shields?

  • SKYNYRD_DSG SKYNYRD (@SKYNYRD_DSG) reported

    @Properso0 @playnewworld Yeah bloom and accuracy is a skill issue. Try not to be that much of a dumb ***.

  • MaxGagne10 Max Gagne (@MaxGagne10) reported

    @RetroZilla7 @Neviriah @playnewworld Btw the main quest is bug no fix after 1month lul

  • SakerIsSexy Saker (@SakerIsSexy) reported

    @Properso0 @playnewworld it's 5am this **** is still broken. Im starting to think the devs want to kill their game

  • Aufmischer Husky SM (@Aufmischer) reported

    @playnewworld when do you fix the bug that for season pass the 3 pvp track completion dont work if you are pvp track 200+. I am almost finished with the season pass and you are really slow in buf fixing your new contant.