New World

Is New World down?

No problems detected

If you are having issues, please submit a report below.

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 12/20/2025 10:30

At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • HimDiamond_ ru (@HimDiamond_) reported

    @ZenHeadshot @playnewworld I heard to compensate everyone for the wasted time they're going to fix a load of the bugs in game

  • Kgregory850 kgregory85.08 (@Kgregory850) reported

    @playnewworld Gamers these days. Complain about things happening in the game… complain when they do the maintenance to fix said things. So sorry you had to get up off your *** and do something else.

  • Rous1983_ Rous 1983 (@Rous1983_) reported

    @playnewworld Please fix lag detected!

  • TKWslut Power to the Players 💎🙌 (@TKWslut) reported

    @Clodagh_Lunaria @playnewworld It's an MMO. It's always going to have bugs, glitches, and problems, no matter how much time they put into it. It's a bad sign that they have to extend maintenance. Tells us the game is more broken than we assume.

  • gordondesign05 Demonic Panda 🐼 (@gordondesign05) reported

    @playnewworld Hopefully, this is addressing the GPU issue, if so, please continue and fix that.

  • TalOfTera Tal Issou 🔥 (@TalOfTera) reported

    @playnewworld Imagine you fix and upgrade server population instead of developing your anti-afk lmao

  • Wujek_Arce Arce (@Wujek_Arce) reported

    @playnewworld Where is lag/desync fix to the Excavations? I can't progres Main Story due to that bug.

  • _AWalid_ AW- (@_AWalid_) reported

    @playnewworld Can you fix the blocking issue we face from Egypt ? I dont want to play through VPN

  • AEon_27 AEon_27 (@AEon_27) reported

    @playnewworld I don't understand ppl that say " give us compensation or free stuff". First of NW has no subscription. Second they are fixing in-game issue that we need fixed, sometimes it takes little longer. Ppl just feel so entitled & wanna cry about everything. Just calm down it will be ok

  • PudimGostosoDLC Tones (@PudimGostosoDLC) reported

    @playnewworld fix the bug to type the message of the day in the GUILD tab, if you try to write something it activates the declaration commands and closes the screen. fix it please

  • PudimGostosoDLC Tones (@PudimGostosoDLC) reported

    @playnewworld fix the bug to type the message of the day in the GUILD tab, if you try to write something it activates the declaration commands and closes the screen. fix it please

  • spellmage8 spellmage8 (@spellmage8) reported

    @playnewworld People are damn annoying complaining for every single thing, they don't understand the amount of work an MMO requires, they just think it is always about money. Problems happen, amazon is being honest, so instead of complaining go do something else and have some patience.

  • SeanJen19653787 Sean Jenkins (@SeanJen19653787) reported

    @fstrankowski @playnewworld I think that's the part that gets me the most. A lot of these issues they are just now hotfixing were in the beta too. This game needed more time in the cooker

  • ChibiSash DEBOVE Christopher (@ChibiSash) reported

    @TheDacafo @playnewworld Man... Gathering 9 pregnant women pregnant does not make them in 1 month... There's thing you can't reduce more, there's thing bound to happen the first week of an MMO like those issues. Money and number do not make everything

  • bqeg Véio Pescador 🎣 (@bqeg) reported

    @playnewworld new world, old problems

  • steffan_yo Steffan Paz (@steffan_yo) reported

    @playnewworld I bet all the Cyber Punk fans wished their devs took the time needed to fix everything. All things considered this launch has been pretty damn good. If they need a few extra hours to implement one of their first patches, so be it. I'm sure they'll improve moving forward.

  • TheYoonz Yoonz (@TheYoonz) reported

    @PartyLover000 @Var1ousGaming @playnewworld I don't. But servers are very volatile pieces of hardware and sometimes they just take a lot of time to fix or need full resets or backups to get them running again.

  • CruzKun_ Jo' (@CruzKun_) reported

    @Sunachu_ @Xzstance_TTV @playnewworld Yeah but the point here is, we made many many many feedback for all these bugs on all betas, they never take attention to it before release… ( like servers slots, Q problems etc etc) they prefer ignore feedback…

  • VitoLacera Lou vito lacera (@VitoLacera) reported

    @playnewworld fix it.

  • TaylorP26355383 Taylor Phelps (@TaylorP26355383) reported

    @playnewworld I love the players that are so entitled. You're not paying a sub fee. You'll live with one day not playing. Just take a few breaths. Yes the game has its issues and the launch was far from pretty, but at least Amazon is listening to players.

  • eliasmellofreit Elias Ricardo Mello (@eliasmellofreit) reported

    @playnewworld So the 1st maintenance window is hitting really hard. I'm hoping that at least this will fix the population of the servers.

  • PudimGostosoDLC Tones (@PudimGostosoDLC) reported

    @playnewworld fix the bug to type the message of the day in the GUILD tab, if you try to write something it activates the declaration commands and closes the screen. fix it please

  • AllgoodxGamer AllgoodGamer (@AllgoodxGamer) reported

    @bombdigyhabisky @Neoopets @playnewworld It's not stealing when you know what you're getting into. And what are you missing out on with a few dollars? Buying a hotdog from a stand? Seriously, this is first world problem stuff. Get over it.

  • SadPanda710 SadPanda710 (@SadPanda710) reported

    @playnewworld lmao 7hours to fix bugs, typical Amazon. With the way they delayed the game launch, we can expect 4 more maintenance delays.

  • MIGHTYR4IDER MIGHTYR4IDER (@MIGHTYR4IDER) reported

    @Ponykiller2001 @CoffeeDr3 @playnewworld i have plenty of mates "pal" i dont need to bug abuse to gain my levels or gold. if you dont see the problem then youre the problem

  • VSquad_Blood VSquad Blood (@VSquad_Blood) reported

    @playnewworld People really out here defending Amazon. THIS IS AMAZON. JEFF BEZOS GOT BORED AND WENT TO SPACE. They are not an indie company. They are the one of the largest companies on the face of the planet. They have the money/resources to literally end world hunger. Fix your ****, faster.

  • SweetFrankAtlas SweetFrankAtlas (@SweetFrankAtlas) reported

    @playnewworld In many other mmos they give out something free for the maintenance period. Either way, hope the problems get sorted soon for you.

  • PudimGostosoDLC Tones (@PudimGostosoDLC) reported

    @playnewworld fix the bug to type the message of the day in the GUILD tab, if you try to write something it activates the declaration commands and closes the screen. fix it please

  • rustygg249 Spudz McKenzie (@rustygg249) reported

    @cursedddddd @logan_borden @playnewworld You sound like you dont understand how any of this works. Go get upset about a real problem

  • flyerrdude flyerrdude (@flyerrdude) reported

    @playnewworld I dont see AMRINE EXCAVATION fix in the fixes? When are you going to fix the AMRINE for server: GORIAS ? It's been lagging since day 1, but not on other servers! FIX THIS PLEASE! We can't defeat the boss because of it!