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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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WeirdUncleOutkast
(@WUOutkast) reported
@MikeDaUnicorn @playnewworld @brunopo_ I have yet to have an issue in getting in the game. The longest I’ve waited is 45min. And I have 30hrs of play time so far. Maybe you picked a streamer server. Not the games fault. MMO’s aren’t infinite
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Felltyr
(@felltyr) reported
@playnewworld The lag in Aus servers right now! :/
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TheRealVariousgaming
(@Var1ousGaming) reported
@playnewworld Is there a solution to not getting all your drops from Twitch? I have relinked my amazon account to my steam. Ive tried everything.They just sit there on my Twitch account and I know ALOT more have the same issues this goes for BOTH the skin drops during beta and Release
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127.0.0.1 〓〓
(@local9) reported
from
Bristol, England
@Verone3784 @playnewworld I've not once had a queue issue, but then again I'm not playing on a popular server (or a streamer server), and I'm playing US East from EU West (the ping was better also 🤨)
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Agarwaen
(@Kalideagarwaen) reported
@playnewworld the problem is not the server capacity, you can always add new server. but even a 40 people login queue take 15 minute. the only problem is your login system
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MooBoxer Gaming
(@MooBoxerGaming) reported
@playnewworld fix your'e FK*** game.. pc crashes are fk*** un-acceptable. 2080ti and 1950x threadripper " aparently " cant handle the que which btw was sitting at " 10 " for a good 2 hours -_- yeah. not cool.. good idea, poor release. 12 hours played ( all of which in que btw )
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Bob paul
(@Superbitsandbob) reported
@LemmyBravo @playnewworld I find it hard to believe that people are mad at players who don't want to log out and end up in a 1000's long queue. Fix the real problem, not punish players who don't want to be stuck in a long queue.
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kenny eom
(@Bethelint) reported
@JeffBezos @playnewworld reported 8 unauthorized charges by some hacker using Amazon archived icon program so that I would not know the transaction and order history. 3 customer service rep and 4 supervisor asked me to wait over 7 weeks.Cannot believe such long delays and poor customer service .
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NightRaven🏹
(@IAMTHENlGHT) reported
@playnewworld Will there be a compensation for the issues to the player base?🤔
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Lee / WildmonkeyUK / CORPSEMAK3R 😉
(@WildmonkeyUk) reported
@GameRockUK @playnewworld You'd think with the sales figures in front of them they'd have a good idea of how many servers were needed 🤔 I'll wait until the servers settle down a bit and the other issues are fixed before I'll probably end up getting it
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Baturalp Akalın
(@baturalpakalin) reported
@playnewworld Can’t login because of the que..?
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Adam Szczęsny
(@Selupolos) reported
@playnewworld Any chance we see a grace period for loging in added soon? It's ridiculous that you cant get back in after a crash.
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Aaron
(@Aaron93958236) reported
@playnewworld So how come Yggdrasil on US West says it is uner maintenance when I try to login but the status full and I already have character. Nothing is saying maintenance besides when I hit play.
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Chris83
(@ChristianCarro0) reported
@playnewworld fix server capacity, fix lag, Fix bug sieges, fix retard and crash for some, while others spend whole days doing anti-kick macros..... and more and more exploits..... Very sad is this!
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Dracilio
(@Dracilio) reported
@LemmyBravo @playnewworld Wall runners are because of the queues, who tf wants to queue for 5 hours plus in there free time. The issue is the servers not the players
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stephan
(@stephan29340657) reported
@playnewworld fix the boar level glitch and strike the banhammer on those who‘ve abused it to get level 60 😡😡
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Axo, Coffeemonger
(@TheAxore) reported
@playnewworld How do i fix the "Lag Detected" Error? keep getting it every 15-20 mins, and my internet is stable and running as admin. Dont know what else to do really =/
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Malice in Wonder
(@MalisonWonder) reported
Service announcement: there's a pirate skin if you have Amazon prime #NewWorldMMO @playnewworld
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Simon S.
(@Soermen) reported
@playnewworld Just ban players who run into a wall to avoid getting afk kicked. Players log in at 7 am then go afk with pressing "w" and run into a wall. At 10am pos 400 in EU. The queue isnt moving at all. Less than 100 position in 1 hour because noone is leaving the server. Fix this already!
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Weles
(@SwarogPL) reported
@Mattkochan1481 @playnewworld @Treadog Fix your pc
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Zantes
(@iZantess) reported
@playnewworld if you dont fix this fck queue nobody cant play this **** game anymore, 1 week and still login queues pathetic devs
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THE_HOODED_GAMER
(@THEHOODEDGAMER7) reported
@Enceeee_RS @playnewworld Just click the x it goes not that much trouble pmsl
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Thomas Schmid
(@glendenstone) reported
@playnewworld Would love to but the game keeps crashing with fatal errors, any tips @playnewworld ?
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Sineru
(@sineruwyd) reported
Does anyone know if @playnewworld fixed the killing of gpu issue yet?
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...
(@9emeralds) reported
@playnewworld i got a screen that said lag detected and then i died and couldnt respawn. i couldnt recall anywhere i was still standing. i quit and hours later i returned to the same glitch but i was in a settlement. server takamagahara name- 1uis
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Gregory Stamatiou
(@AriochGS) reported
@playnewworld problem for me is not the queues themselves, my problem is reaching a low number like right now, i was #6, and getting an error, and then back to queue! You should make some kind of system that if some error happens the queue remembers where were you for the next 5 mins..
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Loathing Editor
(@LoathingEditor) reported
@playnewworld Internal error in login services. Can't create a character as a result.
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SWE_Motorizer
(@SWE_Motorizer) reported
@playnewworld Would love to but constantly getting lag detected and then have to reconnect is killing the fun😔 Died so many times because it happens mid fight aswell...
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0verloadDragon
(@0verloadDragon) reported
@playnewworld I really hope theres a "fix Lag detected" in there too, i tryed doing the first dungeon but i got the same thing over 6 times in a row so i could not do it
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Salim Khan
(@Scorp1onW1nD) reported
@playnewworld Please add an in-game bug/glitch reporting function