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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Corey
(@coreyrailey) reported
@playnewworld If the game knows you crashed it should let you back into it immediately without having to wait. This is my third crash today and having to wait is ridiculous.
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Michael Bennett
(@Rokente) reported
@playnewworld Can you fix the 6 hour wait just to get a login error. Thank you.
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Catay
(@CatayAU) reported
@playnewworld Will you fix the gamebreaking bug of numerous players with invincibility (except musket hit)?
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Mattyv17
(@Mattyv171) reported
@playnewworld This is your fix for servers not being fixed after 2 bets? Im just gonnq call you guys Blizzard now since thats who your getting advice from anyways. I dont wanna play on a different server when my friends are on another one. Fire tour developers and hire good ones!
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Evelyn
(@_evelyn_w) reported
@femurday @DanitsiaTLP @playnewworld Their problem was choosing non English sounding names for English speaking regions.
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FloydMurphy
(@TheFloydMurphy) reported
@studingo @Vinvyin @playnewworld It’s very easy to fix. They have AWS backing them. They undershot and it’s embarrassing. No one should be waiting over 4 hours for anything. These new “worlds” have done absolutely nothing for people who have been dealing with this crap for over 12 hours
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🍪 Cookie Dogo 🍪
(@D3XT3R_DOG) reported
@playnewworld The problem isn't more servers, Those servers are filling up and getting longer queue's the moment you open them up. I spent 4 hours in queue then kicked. Did this twice. Your game is being reviewed bombed on steam cause of this. I love your game but increase server capacitiy!!!!
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Gator
(@kushkins3) reported
@playnewworld It makes no difference that you open 10000 worlds bc I won't start from scratch every time you fail to fix queues.
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BLUEZ 🚀
(@AnytimeFitAus) reported
@playnewworld the problem is, isn't the amount of servers, it's the server size, there's 22000 players trying to fit in the most populated server of 2000, because it's the only one that we know won't die, like most Oceanic servers.
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Jason Gaudion
(@JasonGaudion) reported
@playnewworld I've been stuck at 1st in the queue for like 20 minutes.. anyone else with this problem?
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Michael D Constantakos
(@MDC445) reported
@playnewworld I have a small problem it seems like that I can't make any more guys on the server after I deleted Is one of my characters any way to fix this
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Devin H
(@DevinH77027534) reported
@playnewworld why don't you make it so characters can move from world to world freely? That would fix all of these problems!!
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The Mother Of Axolotls
(@PersepPrincess) reported
@playnewworld Thanks guys! Honestly, I have seen many way worse launches than this. People complaining over congested servers and queue is a healthy problem to have and once the game settles, Im sure the queues will as well.
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Kuno
(@Kuno79) reported
@Celtics_fan78 @playnewworld not sure why we don't get a time window to get back in after a crash so stupid.
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TTVTheSix
(@TTVTheSix) reported
@playnewworld New servers are nice and all but the cap is the issue waited for 7 hours to get into the server my friends were on then DC right as i get in and have to restart at a 9k que. #QueueWorld
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Studingo
(@studingo) reported
@TheFloydMurphy @Vinvyin @playnewworld Whats the fix then? since you know its very easy to fix the queue times, what is it?
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Sadistik_Muffin
(@Sadistik_Muffin) reported
@playnewworld fix your **** or give me my money back
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Jessixa
(@omfgjessixa) reported
I was so excited for @playnewworld, but my PC can't handle it. Stuttering everywhere as if it's about to crash, CPU maxed out, RAM maxed out. :/
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gibbles
(@iGibbles) reported
@playnewworld how about fix your banning system. its a joke.
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-Fister-
(@compguru910) reported
@playnewworld Yay, get to start over cause the queue system is jacked and keep getting stuck. And when I can connect, I get 'lag detected' frozen all the time.
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Hiroi
(@SoundedH) reported
@playnewworld fix your servers or make character transfers possible now. Most intentionally picked servers streamers werent on because of the wait times. Now you have those streamers picking your world and making it impossible to get on without a 3-6 hour que wait for it to fail.
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Chads
(@chadss1976) reported
@playnewworld 5 hours to try and get back in to be greeted with disconnect error. Guess we will just play tomorrow.
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rafael
(@_derafael) reported
@D3XT3R_DOG @playnewworld EXACTLY. I was only able to play from 8 to 11 in the morning. After that just queue, errors and crashes so far I'm going to sleep. And I'm from Brazil huh
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Kempa
(@iKempa_) reported
@The_LilMoon @FreshWentz @playnewworld Exactly, that’s all I was trying to say. Every modern day online game has issues on launch day. But idk this dude comes in here hot. Hopefully all will be good tomorrow. Still surprised it wasn’t thought out more though. Half a million people trying to play with 2k cap on servers
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Shoji Takahashi
(@mashtak88) reported
@playnewworld Several friends waiting 7h until get a crash and back to 5000 position in queue. That's non sense!
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百戰蛤
(@Devithrones) reported
@philou225 @playnewworld the another problem is ice mage can not making damage to others becuase they r glitched in PVP...LMFAO
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優樂氏圖筆㐘
(@uless2bmii) reported
@playnewworld Hello my friend Amazon, stay awhile and listen, THIS IS NOT A FIRST TIME YOU LAUNCH THE GAME!YOU GOT CLOSE BETA AND OPEN BETA, AND YOU KNOW YOUR SERVER CAN'T HANDLE TOO MANY PLAYERS, WHY NOW STILL SAME PROBLEM??
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Evan Tarracciano
(@Roto_Wizard) reported
Wanted to give a round of applause to the folks over at @playnewworld . Yes, server queues are long. But? They are STABLE. First MMO launch I can remember without major crash issues on day one. Strong work guys, well done.
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Fucktwitr with a burning passion
(@AFucktwitr) reported
@playnewworld Dced, got a 1700 person queue on Olympus. It's been 2 hours, at 800 still. ******* ridiculous. 100% of people are going to end up using macros to stay logged in. Adding more servers is not fixing the problem for high pop servers.
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Cesmode
(@cesmode84) reported
@playnewworld Have been sitting in 1740+ queue for 30-40 minutes, got down to about 1270+...and an error box pops up something about login services. Now its back to a 1700+ queue :( Streamers are doing well though