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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (75%)
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Online Play (13%)
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Glitches (6%)
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Game Crash (6%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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theSINGLOT
(@theSINGLOT) reported
@playnewworld Do you know if those of us who have reserved the game on amazon will also enjoy this advantage, or will we have to wait all day on the 28th to receive the key by mail? We already had problems with the Alpha.
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Simon
(@Aquatechnumbers) reported
@RVDBOii @Wrath253 @playnewworld Amazon's game streaming service
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RG || Stuno
(@StunoGaming) reported
@playnewworld Can we fix these times?
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Michael Simonson
(@Anthrage) reported
@playnewworld @SKYNYRD96176239 176 servers, 1000 per server...best-guess expect 300-500k concurrent players, unless "over 1000" is a needlessly vague way of expressing 2k or 3k, we are going to have a serious problem. I was banking on NW not having these kinds of issues, that we have experienced in other MMOs.
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Peppone
(@Peppone_Tv) reported
@delima_hc @playnewworld People complain everytime . You'll be happy when you'll login and don't wait 1hour for playing . And remember all the servers of the same "mother server" are "mergeable" .
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-=R.R.G.S=-
(@CloudStrife465) reported
@whatameowful_ @playnewworld becareful with that game i dont know if they did any updates to it to fix the gpu issue that was happening alot of peoples gpus would die but im hoping they have fixed that issue but what i learned was that some of the gpu's had a soldering issue
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SmoKE
(@_Sm0k3y) reported
@playnewworld I might refund the game if it's not playable at these high pings. I had lot of lag during open and closed beta. I am really disappointed
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ToneVR
(@ToneVR_) reported
@PsaturnHigh @playnewworld Never had a single issue with GPU or CPU.
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MrDaDoomguiin🔫🐧
(@MrDaPenguiin) reported
@MattyNiceTV @playnewworld better hope it dont get delayed...or server issues....ive had this happen with wow...i was sad
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Robert Galvan
(@robdavidg1375) reported
@MarcelvMartins @Jamenoodle @playnewworld I was around 140-160 ping from the philippines. it was no problem at all. didnt feel any lag or spikes or anything like that.
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Frank
(@redbrixeli) reported
@MrPalooza12 @playnewworld Yes normal for when your actually stressing the card, not when in the menue. People are also havine issues with current cards.
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Javi
(@pisaverdes) reported
@Kryptix8 @playnewworld @Sifercifer Probably Berlín or something like that, in beta i played (from Spain) and there wasn't lag
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Xanekus
(@Xanekus) reported
@playnewworld I really love the Golden Rage armor set but there is bad gold clipping through the cloak on the middle back-left. Can you folks fix this pls? love yas!
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Baron Lio, (Julio)
(@Karlov) reported
@SerMedieval @playnewworld I have a horrible problem of picking the same class in every game. :| please...Im trying to stay away from paladinin'. (ill probably watch this later though and really wanna do it)
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chris .proxy.
(@proxyishere) reported
So @playnewworld genuinely broke my graphics card :/ When I played the closed beta, something I've never seen happened before. Not only did the game crash, my entire graphics card did. The screen flashed a few times and I got a message about drivers failing or something? (1/2)
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DgtlShark
(@Zachary36049130) reported
@playnewworld Also unlike the first beta I hope you fixed in game voice group chat cause if that's broken, fattest of Fs
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Zach🏀🎧🎮
(@easyzach_) reported
I’m perfectly okay admitting I have a problem and I want to play @playnewworld and nothing else Sept 28th hurry please
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SheepDenTV
(@SheepDenTV) reported
Don't get me wrong, I love Fallout but #Fallout76 has become, eh, again...like eh, why do I still play a game that is broken half the time...meh, I'm at work seeing some of y'all's tweets and it's gotten me more excited @playnewworld is releasing in less than a week 🙃
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Rodrigo Fonseca Yamaoto Yoshida
(@RodrigoYamaoto) reported
I have a question @playnewworld , will be possible to change the server? Because i current live in Brazil, but in the end of these year i'll go to Portugal, idon't know wich server i should pick, Europe or South America. Will i have problems with ping if i play in Brazil servers?
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StarhawkRanger 💚💙
(@StarhawkRanger) reported
@playnewworld Where are the servers actually located?? This isn't really a log in and make a company later type of thing, as you well know. I live West but want to play with friends East. Is there going to be connection problems doing that?
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Mike Sutter
(@mike_kre) reported
@Scoutzknifez @DefogoPlayOn @playnewworld Really, when. I didn't have any noticeable problems but should probably get the update.
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Moerighan - ♡•|Moemento Moeri|•♡
(@moerighan) reported
If something is stopping you playing @playnewworld let me tell you something, 85% of my game play during beta was fishing. I hate fishing more than anything in real life. If that doesn't get you curious idk, that seems like a you problem. #NewWorldMMO #newworldhype
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JakeeY
(@JakeeYeXe) reported
@easywithizzy @playnewworld thats life. EU Rich ******* and Turkey money issues... im sorry for you. But i know some people how wanna buy it ;)
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Spankin Gaming
(@SpankinGaming) reported
@RayD13166134 @Ging3rBomb @playnewworld For 85% of the country the east servers will be better. Chicago has sooooo much fiber and redundancy that if a fiber line breaks or traffic is congested, it's a much easier fix then if a line in LA breaks. If your west of the mountains, then west is prolly a better bet.
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Rodrigo Fonseca Yamaoto Yoshida
(@RodrigoYamaoto) reported
@playnewworld I have a question, will be possible to change the server? Because i current live in Brazil, but in the end of these year i'll go to Portugal. Or i won't have problems with ping if i play Brazil servers
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Ornil 🐉 End(walker) Of Dragons
(@Ornil_) reported
@DeadLaced @playnewworld Games more often than not release on Tuesdays (especially live service/MMOs) so that any bugs that are found immediately at launch, can be fixed before the weekend when the majority of players would play. This is why Tuesday is patch day as well for these games.
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Rolo Kipp 🙃
(@rolokipp) reported
@TheMadRambo @JoshoFett @playnewworld While I do consider this low-hanging fruit, I fully recognize Amazon doubtlessly considers camp-spam to be a low-priority problem I think it *should* be a bit higher priority, as anything that annoys new players has a larger/longer down-stream cooling effect on player base IMO
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John Gager
(@uru_ashtar) reported
@playnewworld So you haven't released much information on how this will roll out. As a Amazon pre-order, will I get a game code via email, or will I need to login to my Amazon account to get the code, ????
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Jesse Connors
(@Protomau5) reported
@delima_hc @playnewworld Imagine thinking too many servers for a highly anticipated game is a problem. Merging servers is easy if necessary. Losing people’s interest to hours of queue time on launch is not a good thing. First video game?
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Voidheim
(@v0idheim) reported
@playnewworld Just so you are aware, no one will give a **** that their server isn't up yet. They will try to login and play on whatever server is up first until their server is up. This will create a lot of heavy queues and worsen the experience for everyone.