New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 02/20/2026 01:35

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (100%)

    Sign in (100%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United States‘Ewa Beach Sign in
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • datbutterstuffs Butter (@datbutterstuffs) reported

    @playnewworld Garbage cash grab to get people to buy the DLC. Don't play this game. Moderated by a bunch of woke trash and they don't know how to fix game breaking bugs after 4 years.

  • Rhuess Ruess (@Rhuess) reported

    @playnewworld My Phoenix necklace just killed me in the start-up timer for a 3v3 arena, then I was kicked for being afk... my teammates couldn't revive me in the waiting period. Pls... fix this

  • crusade_o Crusade O’ Clock (@crusade_o) reported

    @playnewworld This game still on life support? I miss it, but man it had so many issues

  • AzrialNeph Azrial (@AzrialNeph) reported

    @uhohtannerly @playnewworld @dev_katyk It's running quite smooth for me no issues, but am stuck in queue now haha

  • Mr_Groovy_B Brendon J. Jacobs (@Mr_Groovy_B) reported

    @playnewworld hi how do we fix the audio bug? It really messes up the game on xbox

  • Silufadumar William Gardiner (@Silufadumar) reported

    @playnewworld Excuse me!... I was looking forward to jumping back in and exploring the new area, so I went to login to refresh and prep a bit, only to find my character's name has been allowed to be stolen by another player! Ang just because I've not played for a while...wtf?

  • CliffordCo82414 Clifford Cooley (@CliffordCo82414) reported

    @willyjordan14 @playnewworld Yeah I'm not gonna stick around. If it is going to take 30 minutes to launch the game. They created this problem by merging all the worlds. It is a problem that will push me to find a different game. One that launches when I want it to.

  • CalpleX9 Gerard (@CalpleX9) reported

    @NWGameStatus @playnewworld Adding two servers will not fix this problem we need more room

  • tmacfishing Travis McFalls (@tmacfishing) reported

    @playnewworld having some serious ghosting issues with support....can you help me. I can provide ticket numbers.

  • Yeeacub Jacobb (@Yeeacub) reported

    @NWGameStatus @playnewworld what was the problem ?

  • google_fuc85322 No Quarter (@google_fuc85322) reported

    @playnewworld what a bunch of losers in the comments. Give me free **** because I bought the expac before.....Remember YOU are the reason WHY games have problems.

  • EssaEssa1210662 Essa (@EssaEssa1210662) reported

    @playnewworld The game is lagging fix it

  • Hive148898 Hive (@Hive148898) reported

    @BlackWaveGFX @playnewworld no its truth afte 4 years with broken promises and no sorry for shitting on the players

  • AzrialNeph Azrial (@AzrialNeph) reported

    @7empestDecend @playnewworld @dev_katyk Should be fixed now I think a few people had issues with MSQ start point

  • google_fuc85322 No Quarter (@google_fuc85322) reported

    @Dandarf91 @playnewworld I figured it out thanks to using Grok. Last week I was trying to link my 2nd account to amazon for the rewards and long story short doing so removed the account from displaying my toons. Re-linked it and its back. Try using grok for your issue. Might work. GL

  • NiHaoMeowMeow NiHao (@NiHaoMeowMeow) reported

    @playnewworld So we got baited and they didnt actually fix the game

  • Keebszz keebsz (@Keebszz) reported

    @playnewworld when are we going to get rid of the stun when hit?? The stun lock melee meta is still a big problem in group PvP. Opr is just a sns playground.

  • useandabuse08 useandabuse08 (@useandabuse08) reported

    @FutFootXT @playnewworld There’s nothing to fix. Just make friends

  • FutFootXT FutFootX (@FutFootXT) reported

    @playnewworld I would not recommend anyone who want to PVP without guild to buy the game. Actually premades are ruining all the fun on pvp modes. It hard sucks and AGS dont do anything to fix it.

  • buenvs ˚๑ Somi ₊˚๑ | 🪷 (@buenvs) reported

    @playnewworld Can you please fix the Q issue? It’s so frustrating to disconnect mid-game and get stuck in queue with no way to rejoin. This needs to be addressed ASAP.

  • StealthyUSN Stealthy (@StealthyUSN) reported

    @NoFilterGames @playnewworld No we are not, quit posting BS. Majority of the player base can't even play right now due to queue and MSQ being broken. We are eating dirt.

  • xxnatobrxx NATSZ (@xxnatobrxx) reported

    @TrickTrickms @playnewworld NoOoo they shouldn't nerf it like that, that's a death sentence, they should fix the moonstone 1 hability crazy DMG that everyone is abusing not the artific.

  • Rhuess Ruess (@Rhuess) reported

    @playnewworld Why are we giving both Light and Med armor sets blanket 3 dodges? What was the problem back in the day when it was just a Dexterity perk...? I feel like that's a fair qualifier. Why should mages get the same benefit?

  • MisaelLey95 Alejandro Ley (@MisaelLey95) reported

    @crusade_o @playnewworld and the problem? its just a game, chill, try again and enjoy the game 👍, I also played when I had a lot of problems and that didn't stop me from having many hours of fun.

  • RobLo_Xero FIGHT THE POWER! ✊🏽 (@RobLo_Xero) reported

    @playnewworld I see now why I left this game YEARS BACK! Still a broken game

  • imHugoLeandro Hugo Leandro (@imHugoLeandro) reported

    @greendippatv @playnewworld Imagine Nysa all 50k people who are there, want friends to join in. Instead of 10/20k queue people we will have 30/40k people in queue, servers with shards cant hold that many people, server can handle 4.5k or something always on, but sometimes you see lag from sv.

  • Kazma45 Kazma (@Kazma45) reported

    @playnewworld The MSQ is bugged, and for some people, a simple teleport away and back is enough to fix it, but for a lot of people like me, the MSQ has disappeared from our Journals the second we got near the boat in Cutlass keys. Please fix this soon

  • Tenno_Deadpool Senpai Deadpool (@Tenno_Deadpool) reported

    @playnewworld And when will the team tackle the problem with the Ques?

  • xxnatobrxx NATSZ (@xxnatobrxx) reported

    @TrickTrickms @playnewworld NoOoo they shouldn't nerf it like that, that's a death sentence, they should fix the Onix 1 hability crazy DMG that everyone is abusing not the artific.

  • EssaEssa1210662 Essa (@EssaEssa1210662) reported

    @NWGameStatus @playnewworld The game is lagging can’t play