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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Enzo Troccoli
(@Enzoplobeast) reported
@playnewworld The projectile fix is great, finally now please add group finder already I'm sick of spamming chat only to make a group that doesn't have wards and we end up all dead 😭
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Alkaring
(@Alkaring1) reported
@playnewworld @Danotage FYI, the Steam/EAC issue is still broken and your work around doesn't work.
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SKYNYRD
(@SKYNYRD_DSG) reported
@playnewworld I appreciate the work that has went into this game, me and some friends quit months ago and came back recently. It is much better than it was when we quit. Our server is choppy a good bit of the time and I hope the lag gets fixed.
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Politically Incorrect
(@Mehrdadhimself) reported
@playnewworld Can u fix the TP not showing quantities? Don't tell me that change is intentional!
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sl3nderm4n
(@s13nderm4n) reported
@Crazy_Killin @playnewworld I like the overnight one. Only issue, you can't see the new world logo. You need to make the logo white. Every game title or logo, I have a white version for dark backgrounds and a black version for light backgrounds. I am planning on doing another video
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Murph
(@____Murph____) reported
@playnewworld fix your queue system. How do I go from 2 to 6? That’s not how a queue works. Been 2-6 for 45 minutes now. Quit merging servers I want to play the game not sit in a menu all night.
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Josh
(@ShagsterPlays) reported
@cybermiron @playnewworld Depending on the server, it can be kinda difficult. I didnt have any issues before with grouping up with people for some missions
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Scuzzle_Buddy
(@mjkjr77) reported
@DHG_Knight @playnewworld Complete opposite for me. I already have to be in discord 90min a night just for invasions. Don’t have the energy to constantly be in a call. If there were a dungeon finder, it would be less of issue but I don’t think they’ve been able to make it work
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Justin
(@PushyJD) reported
at what point are you gonna fix literally any issue with your game @playnewworld this is getting old.... maybe try some real code and not something you found on a youtube tutorial
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LiamH
(@LiamH6892) reported
@BagginsTV @playnewworld When will they fix / re add all the twitch integrations into the game, worked in beta, button is there in game but does nothing.
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Gath
(@gathoderiz) reported
@playnewworld When do you fix the arena queue bug
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Ominai Ebonwae
(@OminaiE) reported
@itsNischall @playnewworld They fixed most weapon bugs if not all. They added anew dungeon and are working on bug fixes for that. Just b/c they mention they are working music doesn't mean they stopped working on other improvements. They are just mentioning whats broken and being fixed now.
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Scuzzle_Buddy
(@mjkjr77) reported
@DHG_Knight @playnewworld As far as invasions, don’t really have a choice. Either I show up or everything in the territory gets downgraded. Invasions have been broken as long as I can remember. Not uncommon for half the army to DC and then have to wait in a queue to log back on
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Jay Oddity
(@JayOddity) reported
@PlaneswalkerGam @playnewworld @AMZNGameStudios I don't think the problem is the gold cap, I think they need to smooth the line between bis and non bis, or make getting gear more achievable through content. The hardcore will always go to extreme lengths.
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MissBlueEyes
(@M1ssBlueEyes) reported
Second war where I DC due to “LumberYard Error”… one minute in….. @playnewworld please fix this. Makes wars literally unplayable
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Ominai Ebonwae
(@OminaiE) reported
@halfbakedgame @playnewworld Idk dude there are ques to login. If you already own the game. Come join the fun. The pvp around the forts is fierce. No more orbs to do dungeons. Easier leveling characters and professions. Ammo has no weight. Fast travel is very cheap. trading post has search by attribute now.
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Ominai Ebonwae
(@OminaiE) reported
@Enzoplobeast @playnewworld And when they release the broken thing they have now you'll be bitching that they released a broken group finder. When are you guys gonna learn that delayed is better than broken. If the game had released with what they have now,we probably would have 20 times the playerbase.
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Ominai Ebonwae
(@OminaiE) reported
@JoelWilhelm1 @The_Lightor @playnewworld So they are working on bigger things to fix but in the meantime with this small update ,they will fix what they can immediately and what's broken and music is one of them. Should they leave it broken?
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🧩 Mark Jansen
(@Skyllian) reported
@playnewworld Im traint the past 26 minutes to create a New toon on the europe server but Im only get connection failed ( login malfunction, please try again soon.)
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Banzai Badger 💚
(@Bonzai_Badger) reported
@playnewworld Too bad 85% of the armor styles are garbage and the servers still lag even with low population.
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Ominai Ebonwae
(@OminaiE) reported
@Franjvy @playnewworld Steven Shariff from Ashes of Creation said that the value quality over speed .They will not release a broken feature due to rushing . You SUSPECT AGS is incompetent b/c of no grp finder but you will CONFIRN they are incompetent if they rush and release a broken grp finder.
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Winterrose
(@winterrose5_) reported
@playnewworld Playing the new patch feels like bunch of friends felt bored at school and decided they make a game to play in the free time. Fix your bugs, they are so inconvenient. This is too much!
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RealKrappyyy
(@RealKrappyyy) reported
@playnewworld Any news on a fix to the empowering meteor shower perk stacking damage incorrectly? Can the perk be disabled until a fix?
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Fran
(@Franjvy) reported
@OminaiE @playnewworld Man, It's not even remotely normal for a video game company to take a month to fix a bug for a functionality been insistently announced because people expect it. No wonder people leaves the game, and we still to lick AGS ***.
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Aiko,🐈💀
(@AikoComma) reported
hey @playnewworld my summertime fish windsock has no summertime fish windsock on it it is only stick :( please fix :(
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toljar
(@toljar) reported
@playnewworld Ya'll ever going to do a fresh start server? I have a bunch of prior guild mates that all agree they would go back to the game on a fresh server. Going back to our OG server after all the economy issues and exploits is not something we are interested in.
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xxrandom98xx
(@xxrandom98xx1) reported
@playnewworld Fix the azoth cap to use a partial vial to reach the 1000 cap. It's incredibly annoying converting the infused fragments to materials 3 at a time instead of 4. No one is going to miss wasting 2 gold on half a vial compared to the current headache.
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Ominai Ebonwae
(@OminaiE) reported
@Franjvy @playnewworld They said it's not up to par yet. They maybe adding something dope and trying to get it to work right. Releasing broken **** is not the way to go.
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Very Online Dad
(@KamboneGravy) reported
@BagginsTV @playnewworld 1. Some items are not currently eligible for perfect salvage (OPR loot, gypsum cast loot, etc). Is this by design? 2. Respectfully, can you please fix the OPR scoreboard? Having an absolute banger and then seeing that 0 healing was tracked is demoralizing.
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Tryggmeister
(@Tryggmeister) reported
@AikoComma @playnewworld Please fix the stick