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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Chizy ⭐
(@OhChizy) reported
@nievequemada @playnewworld xD, 4 hours ago there wasn't a queue, but i had to do something so i quit the game, few minutes later i hop on and boom issues xD but I asume a lot of people are done with working so those peeps wanna play New World and that causes mostly the huge queue sadly :c
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Lukasz
(@Dreedzik) reported
@playnewworld Do something... I'm not able to play the game since launch... it's insane... I back from work and got queue of 3,7k and errors all the time !!!
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MrnoxbonaNL
(@MrNoxBonaNL) reported
@playnewworld are you guys planning on doing something good today? for the que system? cause it keeps giving errors.. and making you que all over again..
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Mohammad Alzeer
(@Malzeer97) reported
@playnewworld Can you please fix the queueing thing they take too long
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Ti Tek
(@Titekus) reported
@playnewworld Hi there. No way to play since 4 hours. Each time on queue, then message saying there was a problem, getting disconnected, reconnecting, re queuing around position 4280, waiting a bit, then same again and again.... That's insane how queing with errors are total loss of time...
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Thomas McGovern
(@tom88mcgovern) reported
@playnewworld Waiting 3 hours to get in Slavna server. Every time I get to top of queue I get kicked for a token error, then straight to back of queue. Basically I can't play the game I've paid for. I would use a different server but already put in 12+ hours yesterday. Any solutions?
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SteveG
(@stevegrout_uk) reported
@playnewworld you had the same issues with the queue system all the way through testing. Why didn't you resolve the issues then? tired of getting down to around 200 in the queue then getting kicked to re-join at around 2000
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Milan V
(@Shallowborn) reported
@playnewworld Still no servers for eu with wait time 2 days and instantly dropping queue due to too many requests error ?
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Jonny cartwright
(@JonnyCartwright) reported
@PDR64 @playnewworld 6 hours waiting then don't get in... never heard a game do that. Players should get something back for the problems
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Matthew
(@tigersvain) reported
@Drunkn_Buddha @Twitch Shouldn't be a problem since @playnewworld is just giving streamers everything they want and leaving the normals in the dust. Honestly thinking of a refund because of this. Its sickening
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the_real_vixentails
(@roxy_vixentails) reported
@D3XT3R_DOG @playnewworld If the server cap is raised there are more issues at hand they need alteast 20 servers (eu) that i know of according to queue count but raising cap would bring so many more issues and dc while adding serverd and splitting groums wluld be more easy and faster solved 🤔 i think
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CollinsD
(@_CollinsD) reported
@geoffkeighley @playnewworld 55th in the queue, then boom server disconnect. 200th in the queue, boom same thing happens! You expect people to pay £40 or whatever but you only let 2000 players into a server!? Sort your **** out honestly. Games gonna die before it’s even started.
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Dubs
(@Dubs_gamer) reported
@HyperPixieGames @Arkhaniir @playnewworld Yes, you computer will be in a phone mode but you can exit out if it from PC without existing game. My game did glitch for a minute where I couldnt move but it figured itself out lol.
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Gaspar Tamas
(@nyrdian) reported
@geoffkeighley @playnewworld 700k online players, 500k hanging on the login screen...
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Oliver
(@ElectusMusic) reported
@be_Antal @playnewworld I know this probly sucks to hear now.. but.. when you get the error, just try clicking OK and letting it sit for a little bit. it's what i do and it puts you back into que at the same place you where at. Just click ok, dont refresh or press Play after. Hopefully this helps
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Nick Copeland
(@nickcopeland_) reported
@Arkalight_TW @playnewworld I went from 1500 to 40th then got the error "too many requests" and now I'm 2033... happened 3 times now
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Ódyssey
(@OdysseyCS) reported
@playnewworld can u please fix ur ******* servers ??? I’m sitting here for 7 hours always getting to 60 or some and boom error or I just sit here and nothing happens. Let me play the ******* game…
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HyperPixie
(@HyperPixieGames) reported
@Dubs_gamer @playnewworld Oooo nice, I’ll have to check it out! Does the service cost any money?
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Dark-Angel
(@DarkAngel_0666) reported
@playnewworld so 24.5 hours later still issues getting into an EU server..
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ARKO.TV
(@ArkoTVtwitch) reported
@playnewworld Join the queue 4 times, error 4 times, so **** you 4 times
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Oliver Jentoft
(@ElectusMusic) reported
@Lazyyf0x @playnewworld when you get the error, just try clicking OK and letting it sit for a little bit. it's what i do and it puts you back into que at the same place you where at. Just click ok, dont refresh or press Play after. Hopefully this helps
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Oliver
(@ElectusMusic) reported
@AchilleHenriqu3 @playnewworld So I kinda found a fix for this. When you get an error message. Just click ''Ok'' and nothing else after that. Don't refresh or click Play. It should automaticly put you back into the que in the spot you where in. Hopefully this helps a little atleast
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Merle Dixon
(@Merl_Dixon) reported
@playnewworld I don't mind having to queue, but please, fix the disconnection in queues. It is totally unacceptable to queue for 4 hours, go down from 2000 to 240, and have to queue again from position 5500. 7 hours of queue today.
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Jackal
(@RagingJackal) reported
@playnewworld **** you. Looking at 2-4 hr queues go and **** yourselves. You put the blinders on and you're ******* the playerbase. You're ignoring us and letting these issues perpetuate. You're going to kill the goddamn game before it gets its ******* legs under it
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the_real_vixentails
(@roxy_vixentails) reported
@playnewworld Can there be more servers please NO cap raise bcs then we have other issues we need more servers on EU and the queuing system should be fixed please really love the game just sad i can only play 2 hours befor i get kicked and queued
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Jackal
(@RagingJackal) reported
@playnewworld **** you. Looking at 2-4 hr queues go and **** yourselves. You put the blinders on and you're ******* the playerbase. You're ignoring us and letting these issues perpetuate. You're going to kill the goddamn game before it gets its ******* fett under it
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Ewilwish
(@Evilwish3) reported
@playnewworld why your game kicking out people of the queue stating internal error, I have got in the queue at 8000+ and waited approx 6 to 7 hours to reach 1000 and it kicked me out and now I'm back in the queue at 4000, will I be able to play the game like this?
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Vel'Rathis
(@VelRathis) reported
@playnewworld Would be good if you could also fix the 408 errors when trying to buy marks of fortune on steam.
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Oliver
(@ElectusMusic) reported
@Merl_Dixon @playnewworld when you get the error, just try clicking OK and letting it sit for a little bit. it's what i do and it puts you back into que at the same place you where at. Just click ok, dont refresh or press Play after. Hopefully this helps
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Ian Hough
(@IanHough9) reported
@playnewworld your game is awesome but these queues are not. Every. Single. EU. Server. Has queues of 1500+. Please fix.