Is New World down?
No problems detected
If you are having issues, please submit a report below.
New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
-
Sign in (80%)
-
Online Play (7%)
-
Glitches (7%)
-
Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
-
Thor
(@filthysnowman) reported
Back in another 1200+ que because @playnewworld was created by a small indie company and can't implement some sort of disconnect protection for players. 30 second disconnect is going to cost me 6+ hours in que. When do I just give up?? Imagine what @AWS servers are like...
-
Darren Elliott ( DΛYR )
(@DAYRLIVE) reported
@amazongames @playnewworld Please fix the servers These cues are insane
-
dasMEHDI
(@dasMEHDI) reported
We'll be back later this evening Game crashed and we're not 1500 in queue @playnewworld really needs a crash prio
-
NichromeGamesTv
(@NichromeTv) reported
@playnewworld Fix the game before u fixin server....how hard can it be?...dungeon gameplay dont work tanking dont work...my healer cant heal me with basic heal?
-
CHEERY💀
(@XcheerybombX) reported
We will see if the stream works today @OBSProject has been crashing with an Encoding error and crashing @playnewworld for me. So I've been waiting in ques a lot and had to decide not to stream the last 2 days so that I could play. Hopefully I've fixed some things and it works :)
-
Indypoppppp
(@indypoppppp) reported
@playnewworld could you please look at the starting area queue bug? I have been unable to login for over a day its really game breaking!
-
Crombi
(@Crombi93) reported
@playnewworld pls FIX dungeon servers. its litteraly unplayable :(
-
darkravenxl
(@DarkRavenXI) reported
@playnewworld Wait wait wait, how can u say you are surprised when the game had same issue during closed beta and same disconnection problem when u reach between 1-10 u get kiked from the waiting line, this is disappointing and a let down after 1 extra month of postponing it, anything to add?
-
KryptikDistortion
(@Kryptik_D) reported
@playnewworld Any chance of having Disconnect Protection add to the Game, was mid mission game crashed, launched the game back up and then was put at 1146, doesn't seem right to me.
-
Ethan Price
(@Paradox_EP) reported
@CarrdinalSin @playnewworld Yeah it depends on time of day. If you're not working from home. Knowing when to get in is hard
-
Crob🌹
(@The_Crobfather) reported
Wait through a 595 queue just to get my first unexpected lag detected since launch and now I'm 1408 in the queue... #PlayNewWorld
-
Dev
(@Devxnnn) reported
@playnewworld you guys made Simon grey absolutely broken and kinda ruined part of the game
-
Lames Y’allwin
(@BLKBRUCELEE) reported
@LtBuzzLitebeer @playnewworld Is this a live service game? If so I’m starting to think these companies don’t respect what a live service game is supposed to be.
-
Luis Morales
(@RealLuis2020) reported
@playnewworld I am amazed you still refusing to scale servers. All this issues would stop if you just scale the servers.... You cant fix Stupid I guess.
-
Juuso Vesterinen
(@JuusoVest) reported
@playnewworld Can you please fix the queue in to starting area? Is there nothing i can do to play. I don't want to delete my account.
-
Aled Thomas
(@agentaled) reported
@playnewworld Queue for six hours. Play for one. Randomly get forced-disconnected, queue again. What a night on New World. Please fix queue times and stability, lads.
-
Wolv
(@Wolv07) reported
@playnewworld The expeditions are having extreme animation lag on Zerzura. Idk about otger servers. And no its not only me everyone on the server is saying it. It started yesterday. Please look into it dungeons are NOT fun like this..
-
Lilttjoe
(@WarJoe236618371) reported
@playnewworld Fix your system! I’m in the middle of dungeon and got D/C, now I have to que up for 1000+ again. What about my team. This is so stupid. You should at least give a player 5-10mins to relog. This is so so so annoying.
-
Kathryn the pink kitti
(@kittikelo) reported
@MissTripolar @playnewworld Woo login queue stream
-
richard trinder
(@trindermon) reported
@JeffBezos @playnewworld Really enjoyed the 4.5 hours in a login queue this evening. will go sleep now.
-
Marcus
(@RbamfMarcus) reported
@playnewworld Could you also fix the little thing called "Lag Detected" that throws you out of the server and into the queue again. It's happened 5 times today and I've played a total of like 20 mins while queueing for 6 hours.
-
NOLΛИ 💀
(@ThyDeathly) reported
@KamiKisu_ @playnewworld Same on my server. I saw many that were there for hours. It sucks. Hope they put in a fix or something.
-
Entrak's hideout
(@Entrakgaming) reported
I wish that @playnewworld could implement a queue functionality that kept your place in the queue for 2-3 minutes, in case of a client crash. Because those occur quite frequently. Sucks having had to wait from 700+ to sub 100 for hours, only to crash and end up at a 1000+ spot..
-
John 🇬🇧🏴
(@Johnave_192) reported
@playnewworld Super frustrating when you've only got a couple of hours at night to play. Get home, sit queued for two hours. Then when you're in the low hundreds... Error Message and not the one where you can just wait and stay queued. Not starting again on some low pop realm.Sort it out!!!
-
Riisaarts
(@Riisaaa_Arts) reported
@playnewworld Fix the Que god damn...
-
INR‡
(@InritheDruid) reported
@playnewworld I'm not receiving some achievements (in game & in Steam), specifically "Syndicate Adept: Embracing Science." Is there a fix for this coming/ill players who haven't received the achieve get it retroactively? Thanks, don't want to have to reroll for achievements :)
-
BigusDikus
(@BigusDikus3) reported
@playnewworld Can I get one of those amazing random Twitter ban appeal checks you've mentioned? Biggus Dickuth on Hy-Brasil. Happy to change my name again ASAP but y'all didnt even give me a warning on this totally made up spelling. you'll find 0 chat or abuse. Let me in to fix & spend!
-
Arlong
(@baldylol) reported
@playnewworld These queue times are atrocious. I haven't been able to play all day, got to 1 in the login queue and got hit with a "failed to join login queue" Wow.
-
Daniel Angelo
(@_heyitschai) reported
@playnewworld I crashed just as war came up, any chance for priority login ? I MUST DEFEND MONARCHS BLUFF
-
Lilttjoe
(@WarJoe236618371) reported
@playnewworld Fix your system! I’m in the middle of dungeon and got D/C, now I have to que up for 1000+ again. What about my team. This is so stupid. You should at least give a player 5-10mins to relog. This is so so so annoying. Why you punish people who got d/c like this?