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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Redz
(@Ayo_ItzRed) reported
@Paradox_EP @playnewworld That would be AMAZING! I’ve always asked myself why do these ppl who ***** everyday still play? Just quit lol…the community doesn’t need you, specially with all that negativity…wanna know what the problem is? You won’t quit and you’ll still complain day in and day out
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WhoIsSaber
(@WhoIsSaber1) reported
@kristoferneil1 @playnewworld nah they are just going to let it be like that. yes of course they will eventually fix it
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NaterTot
(@NaterTotAZ) reported
@playnewworld What about penalizing not just the dupers but anyone that has traded with the dupers? Your economy is completely ruined for eternity. There are tens of thousands of duped items that will remain in the game. Fix your stuff or say goodbye to the majority of your playerbase.
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Kurt Scott
(@kurt5scott) reported
@playnewworld How to fix this game- you can't get weapons from anything other than a player made weapon-leave the city you can die-Dungeons only gives gold and exp.-
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Jeano
(@jeanoski) reported
@kristoferneil1 @playnewworld Fix the double lifestaff/firestaff exploit too.
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NaterTot
(@NaterTotAZ) reported
@playnewworld Don't matter. Fix your big issues like hatchet exploit, perks not working, Ice gauntlet and fire staff simply not working at all. People are quitting your game with record numbers because you can't even deploy a fix without braking others.
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King Burns
(@King_Burns01) reported
@mach1sm0 @playnewworld Also, I'm pretty sure you didn't play during it's early closed Alpha. The game was an almost identical Rust copy and if the community hadn't spoken up the game would've not been revamped to a MMORPG. It has great potential but if there's not an immediate fix, it will suffer badly
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Dan G
(@mach1sm0) reported
@King_Burns01 @playnewworld "Not trying to be negative". Just in case you weren't aware there is no "immediate solution" button in software, or life. Thanks for your useful, 1 of the 1,000 replies to everything they tweet saying "oh really? well kys Amazon because x is broken". It's so positive.
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Cristiano Fitas
(@jeffvoidtv) reported
@wi___am @playnewworld if theye dont fix this ima quit
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Cristiano Fitas
(@jeffvoidtv) reported
@playnewworld If this update doesn't fix hatchet 300% ++++ damage and Great Axe infinite haste ima actually stop playing this game ngl
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Kaleb Tesfaye
(@ktesfaye2) reported
@jeffvoidtv @playnewworld Ight stop playing the game. This is to fix gold exploit.
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BlueLynx
(@Zaknefian) reported
@Paradox_EP @Ayo_ItzRed @playnewworld They already mentioned about a fix has been worked on all night, maybe you should research the forums more?
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Josh
(@Josh_Yoctoman) reported
@Wickychi @playnewworld If they fix it, another weapon gets bugged
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ColeSlawKelly
(@dhurtyyy) reported
@playnewworld add me to the list of 500,000 people leaving your game because you refuse to fix exploits. No reason 6 hatchet users should be wiping 20 people on a single point in a war.
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Redz
(@Ayo_ItzRed) reported
@Paradox_EP @playnewworld Maybe if you understood that Twitter isn’t their main place for communicating issues you wouldn’t be so lost
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DakotahBill
(@dakotahbill99) reported
@GustavoGallina @Specneak @playnewworld These issues have been here since the beta. Rolling back or wiping would take another half out of the player base. I am willing to put alot of hours into a game. But I refuse to repeat those hours due to the devs incompetency
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Michael Harris
(@MikeHarris757) reported
@kristoferneil1 @dakotahbill99 @playnewworld I understand the urge to defend the game. It’s a game many of us have looked forward to playing for a long time. The fact remains that I have to constantly defend the game, my only argument is that hopefully the issues will be resolved. We shouldn’t have to preach hope.
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Ethan Price
(@Paradox_EP) reported
@Ayo_ItzRed @playnewworld self entitlement? its not a game they made for themselves. They as a developer of a service game have to keep fanbase happy or they wasted all that time and money. "self entitlement" lul. Too much corporate sympathizers on here.
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Mmaninja 🇲🇽🇺🇸
(@Glitchmatrixx) reported
@playnewworld Player base fault. Exploiting bugs and such. Not the dev fault. Thanks to this cheater we have this issue.
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Niko Ruarte
(@RuarteNiko) reported
@playnewworld Please fix the hatchets, ice gauntlets AND axes. Fix the resilience AND gems. This should be AND urgent call. Are you scouting your own game's wars? 90% using hatchets... Unplayable
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Ethan Price
(@Paradox_EP) reported
@Ayo_ItzRed @playnewworld first time they tweeted about anything regarding fixes was 2hrs ago. "all day". lul. Maybe if they devs quit arguing on forums about issues they didnt fix maybe they'd fix them for real.
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Ravynia ❤💜💙 BroadcastHer Awards Nominee
(@RavyniaGaming) reported
@ChesleyBrandon @Brindness @playnewworld I don't think its impossible to say that they could have decided to shut the servers down for the maintenance at say, 4AM instead of 11PM, to give us a little more notice and not be offline during peak times. If it WAS, then that's that. It was just feedback.
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Isaac
(@Isaac34284054) reported
@playnewworld If it's 11/2 then why are the servers down at 8! This is my time to play in between work and sleep and it's the second time in two patches I can't play because it's down so early!
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Nollidyar
(@Nollidyar) reported
@RavyniaGaming @Brindness @playnewworld This isn't a fix you schedule 24 hours in advance. They were testing fixes and as soon as they found a stable solution they let us know. Your a variety streamer I'm sure you will figure something out.
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DankSolo
(@DankESTSolo) reported
@playnewworld Please dear New World Gods fix the hatchet bug for god sakes. Sick of purple controlling my server with hatchets in wars and OR 🤮😭
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MickeyD
(@deckmwd) reported
@playnewworld nothing will matter unless you disable the ability for officers of companies to raid their coffers and steal money You take away their ability to cheat and they will tax the crap out of everyone to offset the fix Fix immediately or I’m done - this is ridiculous
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Cristiano Fitas
(@jeffvoidtv) reported
@playnewworld If this update doesn't fix hatchet 300% ++++ damage and Great Axe infinite haste ima actually stop playing this game ngl
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Dain
(@LookitsDigz) reported
@playnewworld Incompetent devs, trying to fix something then end up having 2 more bugs popped up. Incompetent
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Chris Miller
(@brainstorm_gg) reported
@playnewworld what am I supposed to do now........ And please fix the damn hatchet.
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Ravynia ❤💜💙 BroadcastHer Awards Nominee
(@RavyniaGaming) reported
@ChesleyBrandon @Brindness @playnewworld This was still scheduled, it wasn't a crash or anything, they scheduled it once they had a fix for the trading post issue. It's merely a request for the devs from someone who loves their game. Just more of a heads up, and as you said, a schedule for planned updates.