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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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The Father Lawrence of streaming
(@RedbeardTom_) reported
@playnewworld what's with this 20 second respawn timer? Like I can't stress how frustrating it is to try and quest clearing the way to have 5 things spawn and attack me cause of a garbage *** 20 second timer. Fix that.
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Wolfy 910
(@Wolfy_910) reported
@playnewworld Fix the ******* mass reporting bullshit. Why even attempt a war when you can be banned for nothing ! PATHETIC
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matias arancibia
(@93Rncb) reported
@playnewworld When are you adressing the issue with the crashes. Hope you dont wait until wednesday to fix it.
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Alessandro Nanni
(@AlessandroXenu) reported
@SaltyWedges @playnewworld oh yes, definitely amazond could not guess that 2/2.5k ppl per server would had create queue problems and discontent. I legit stopped playing cause there where no way my group of friend could all play together even after restarting in a new server after 2 days
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Elias
(@freakelias) reported
@playnewworld Ok put it out on monday no problem
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ShadyWolf
(@Joaquin_Shady) reported
@playnewworld Fix the crashes pls.
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Ethan Price
(@Paradox_EP) reported
@Rheolith @playnewworld No that's a problem I have as well. I complained about downtime being that long as well. I didn't like the first time of I think 5 hours? That's waaay to long. And each region should have it at separate times. Or at least each continent region. NA/EU
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Halt_Yipp
(@Halt_Yipp) reported
@playnewworld I read the statement. It does not tell me when it is planned for deployment. Problem with New World is not the game, but LOUSY communications.
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xtafii1
(@xtafii11) reported
some fix for crashes since the previous update crashes all the time (my pc is high-end) @playnewworld #NewWorld
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Ethan Price
(@Paradox_EP) reported
@Justmehran1 @playnewworld It's a service game. If everyone quits playing and if dies then there's no new content. Then the ppl that do play get no more game support. See how keeping players happy is key with these games.
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Peque Le Pew ✌ 🇨🇱
(@RC_Peque1) reported
C'mon guys @playnewworld Nvidia players just wanna play. we can lose wars cuz of the #Crash #FixIt
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Reglitch
(@Reglitch_) reported
@playnewworld As a company it is extremely frustrating to coordinate 50+ people to put a zone in conflict state just to be blocked by an invasion, when is the fix for this planned?
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LAMAO LAMAO
(@LAMAOLAMAO1) reported
@playnewworld please fix and return outpost rush already
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gabriel
(@gabriel53482851) reported
@playnewworld fix the crashes...
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MatiASMR
(@matiasmr55) reported
@playnewworld fix the game crashing guys
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F•R•I•K•C•H•A
(@_NINE_________) reported
@playnewworld world transfers don't mean **** until the fix the gigantic quest-gate with well-guardian; our server doesn't allow character creation yet the only ppl who can participate in the fight are ppl who have never cleared it
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Ethan Price
(@Paradox_EP) reported
@msisdn2 @playnewworld No those things I don't even care about. Lol. It's the same server world issues, no region transfers. No "full" severs transfer
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Shane
(@Korican86) reported
I quit I am running an i9 processor with a titan x 12gb graphics and 64gb of memory ddr4 and this game crashes and black screens and its only this game @playnewworld #NewWorldMMO Fix your game I shouldn't have problems I like the game but I quit until u fix this
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Avion Black
(@AvionBlack6) reported
@playnewworld Let the complainers, complain. They obviously think they’re problems are more important than the thousands of patches these game devs come across a day. Show some sympathy and patience people. Be realistic with thinking about how hard they’ve been working every day and grow up!!!
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Tibo Senesael
(@Rheolith) reported
@Paradox_EP @playnewworld I mean downtime is during prime time for EU anyway but that doesnt seem to bother you... Some servers in EU were down for 11 hours and we dont even get any compensation, even activision gives some compensation for problems. But aside from that, love the game
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Lazy Benchmarks
(@LBenchmarks) reported
@TheCamiimii @playnewworld Unfortunately the problem is all of our friend group had planned to level together, the ones that stayed are now 60 and there is no end game content to warrant them playing and the open world PVP on our 'full' server is dead due to zerg companies.
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F•R•I•K•C•H•A
(@_NINE_________) reported
@playnewworld fix well guardian and consider adding a mechanic that doesn't kill light-melee playstyles past level 55
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Devon Wiseman
(@dwise091) reported
@SunliteShadow @playnewworld Seems like a you problem then, you had tons of time to move to a different server. I had a 2 hour wait the first few nights on my server but I certainly wouldn't be hanging around if that was a routine thing. Sounds like you have popular streamer(s) you're trying to play with
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mayples
(@MayplesVR) reported
@FR4GSHOUT @playnewworld @streamlabs Hey 👋 good to see you again. Start low settings, vsync if possible with frame cap and under UI remove auto pinning to hud and turn them all off. It will literally remove all interface lag.
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Arcanes_Dawn
(@Arcanes_Dawn) reported
@pandaguild @playnewworld I am going to be honest with you guys. When I started playing, I hated you guys severely. Ya'll took the entire server's territory and zerged everything. It began to not be fun and I almost switched servers. Now things have evened out and fights have broken out and resolved 1/2
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Cody Warren
(@CodyWar61059555) reported
@Real_DanMan @playnewworld Jesus bro its been not even a month since its been out. Quit your dam complaining, if you want to see "changes" then look at the dam patch notes. I am max level and the ONLY issue that is huge in my opinion is wars and ways to exploit that. Amazon is doing a good job.
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Halvar 🍺
(@ItsHalvar) reported
The netcoding for @playnewworld NEEDS some love, Wars and open world group pvp is literally just picture frames. Everyone is stopping and disappearing, I play on 160 ping so understandable for me but people with 40-50 ping have the same exact issue… this is really bad.
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Schmorgus
(@5chmorgus) reported
@playnewworld I just got to say, I love this game! After first reset of character on a low pop server, I've had (close to) zero issues (SUPER rare for a mmorpg)! GOOD JOB dev team! I know it's a pain reading all the badness, but stay awesome!🤟
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GummiJay
(@TheGummiJay) reported
Dear @playnewworld, can you fix the Company 'Message of the Day' bug, that's been there since Alpha, which leaves Keybinding on while typing. If I try to edit it & type the letter M for "My", it opens my Map. If I try to type the letter O for "On" it opens my Social menu. Thanks
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Formal intention to stream
(@FormLIVE_) reported
@playnewworld Will players with a character in the worldset they wish to transfer TO have any issues?