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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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DerpDigglerGaming
(@IAmDerpDiggler) reported
@playnewworld Just wondering if there are any updates coming soon to fix the bugged T4 & T5 Azoth staves and fix Outpost Rush so that we can progress through end game content normally? At the moment it is LARGELY affecting peoples ability to do many things once hitting lvl 60
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Kheldor
(@Kheldor92) reported
@Real_DanMan @jchaps89 @playnewworld Give me five things your entitled majesty thinks they need to fix so urgently with the game being out 2.5 weeks. I’ll wait. Don’t say balance because you’re likely **** at what you can’t play weapon wise.
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̔̏̔
(@Witzz_) reported
@playnewworld fix t5 azoth staff right now ffs so i can actually do end game content thanks.
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Gerald | Mightygandolf
(@MightyGandolf) reported
@playnewworld This can wait honestly, fix the compass and map bug where nothing shows and you have to relog to fix it. Probably the most annoying bug I've ran into
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Charlietuna93
(@charlietuna93) reported
@playnewworld when will you fix the bug causing player housing to completely disappear? Even an acknowledgment would be nice…
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Wojciech Wilcynski
(@WWilcynski) reported
@playnewworld Anyone else having a problem with getting graphical glitches on low settings and the game crashing?
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itsJardan
(@jardanbored) reported
@X27Carnage @playnewworld Since I got the key from a raffle I don't have a purchase history and it's not in my product key activations anymore. I've chatted with Amazon customer service and waiting for resolution :(
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SeattleClub
(@Neoopets) reported
@playnewworld Fix the stuttering when playing too while you’re at it too please, sick of having 60fps that feels like 20fps.
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FA_eye(formally Accureye) #CyberPunk2077
(@accureye) reported
Just wondering if the Barkimedes Missions @playnewworld were meant to be repeatable and if they were fair enough but if they were not i know most have been using them as a quick way to gain XP over and over again which if this is the case maybe you need to fix it
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「✦*. margy .*✦」
(@devildolli) reported
can you please fix the griefing in your game, it’s getting really exhausting to deal with, ready to uninstall. @playnewworld
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🌟McDubbzy
(@TDubzTV) reported
@ObeyJustified @playnewworld Yeah there's a lot of things they need to fix on here
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MartinShuffle™
(@ButthassMartin) reported
@PureShanks @playnewworld Yea evidently they had some problems with them so they are working out the kinks before releasing them and they came out and said they aren’t gonna allow region transfers now which sucks for my buddies who started out on west coast servers so now they can’t meet up with us
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Movie1011
(@Movie1011) reported
@FixIation_ @playnewworld This sounds like a you problem, pal.
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PXL2d
(@pxl2d) reported
It's crazy how @playnewworld is claiming to fix bugs that are still in the game. Can't wait to play it after 5.0 because it's gonna take a while for this game to actually be finished. #NewWorldMMO
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Lucas Truszkowski
(@Lucas_Truko) reported
@playnewworld the game crashes ramdomly since the last patch, when are they going to fix it?
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dennis gonsior
(@xXJustaGuyXx1) reported
@xiJonzo @playnewworld dude u can winn any war easy with the report button who cares about healer if they cant login in the world Report button ist extrem good in pvp trust me im at the moment banned 3days because this bs i complaint and got 2 days extra for free so nice from the support
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Игорь Мартынюк
(@igormartynyuk93) reported
@playnewworld No fix azoth staff, no transfer only bla bla bla. Every next week, u just say, we have problem, transfer on next week
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Cam | Metapong
(@itsMetapong) reported
@playnewworld Can we get a bug fix for the map not correctly showing the tiers for crafting and refining stations?
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SkeletonDanMan
(@Real_DanMan) reported
@HawaiiSmashaa @playnewworld Don't let the mic man distract y'all from the truth. Hammer is almost if not already broken.
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Volhov Velez
(@volhov_velez) reported
@playnewworld fix: need to log out and log in to fix cooldown bug
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Andrew Karstaedt
(@ShadowWAR) reported
@playnewworld do you have a link to provide refunds for those if us stranded on servers from our community because of your miscommunication? Or do I need to issue a charge back via my bank?
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Michael Neil
(@_MichaelNeil_) reported
My game is just saying connection error everytime I try to log into server. My roommates are on at same time no problem. I’ve tried a few things. Any ideas? @playnewworld @AmazonHelp @amazongames
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Motoess
(@ATSynZ) reported
@playnewworld Please tell me that in the future, there will be a way to change server region, or at least that you are trying to work this problem, I have so many friends that now are playing New World but are on EU while I am on US East, and I cannot transfer character.
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Sip Sip Crossing
(@SipSipStefen) reported
@playnewworld PLEASE FIX SERVERS. THERE ARE MANY IN WHICH TOWNS ARE STUCK AND UPGRADES ARE NOT PROCESSING
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Khey
(@khey1471) reported
@playnewworld What about SA realms getting crash's every 20 min? Forums are FULL of reports.
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Firezz #1 nMaika Simp
(@FLAREKILL) reported
@playnewworld Fix ur game
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JayFromTheUK
(@JJBuckby) reported
Waiting for the inevitable "We came across some issues while trying to implement server transfers, so we've had to push it back to next week" for the 3rd time, never know, might get it by Christmas if we're lucky. @playnewworld
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Juan Autista
(@jjjuanmivalfre) reported
@playnewworld fix the game pls zzzzzzzzzzzzzz
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Oreo
(@MaleOreo) reported
@FixIation_ @playnewworld sounds like a you problem... Idk why tf you would choose a different region unless you wanted to be in a streamers server...
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Praveen Ram
(@praveenram1983) reported
@playnewworld My advice on the tool will be, test on a live sub server and not the whole server, new patches creates new bugs and that's a given. 1 sub server goes down won't make a huge problem instead of a whole server...