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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Bezit
(@BezitX) reported
@BaskinMas @playnewworld Who said I hated the game? I always think this argument is so stupid on video game forums/posts. YOU MUST HATE THE GAME SO MUCH IF YOU WANT TO FIX THE BUGS AND IMPROVE IT! dumb.
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anabolic_gaming
(@AnabolicGaming) reported
@playnewworld You guys wanna fix the group finder issue already - literally cannot create or join any group coz my group I created in the lobby is bug and stuck there & has been 10 hours
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Mr. Worldwide
(@JacksonB017) reported
@playnewworld Grav well bug fix?
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Chris Weiss
(@Cweisspt) reported
@thirstyweebfb @playnewworld If they respond and there’s a way to fix it, I’ll re-download it…
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MsFireGG
(@MsFireGG) reported
@playnewworld Did not receive any of the drops even though claimed them correctly. Missing even the one from October. 😭 Please fix
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Mirage
(@1gorillatank) reported
@playnewworld @AMZNGameStudios Need to fix sword and bord tank for pve as of now its not used even in M10s due to low dmg. And everyone just uses hatchet spec.
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Richard Miller AKA SpikeTheImpaler
(@spiketheimpaler) reported
@playnewworld can you please fix the imbalance for material gathering please, i feel the amount of xp giving per gather becomes steadily slower then it should cause the spwan rates and the ability to find specific important gather points like ores are insanely hard to come across
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Thirstyweeb
(@thirstyweebfb) reported
@playnewworld is there any way for someone with an evga 3090 to play your game with out it destroying the gpu? I want to get back into the game but don’t want to lose my card. Or will I forever be left out because of the evga issues?
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Ace
(@AceMcClutch) reported
An idea to fix the Camp upgrade bugs in @playnewworld from chat. Just remove the quests temporarily and make it accessible trough leveling via the rewards.
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selfdeprived
(@death_haiku) reported
Please fix 3v3 Arena queue bug. There's an issue when you're grouped up with 3 players VS 2 players. Once you are in a group of 2, the queue is less than a minute and almost instantly you're in a match @playnewworld
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Halvar 🍺
(@ItsHalvar) reported
problem with @playnewworld still lacks endgame stuff to do. give it a month or 2 and people will be maxed capped in everything on the new servers, super fun game just doesn't have the longevity we want :(
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Banzai Badger 💚
(@Bonzai_Badger) reported
@playnewworld That's actually some really good armor design. Too bad the servers still lag to hell even when the population is low. Which is the real reason I don't play the game anymore.
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ur_Shulgi
(@ur_Shulgi) reported
@playnewworld Game crash?
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Greg Rout
(@GregRout) reported
@playnewworld "Fixed an issue that made players unable to progress past Camp Tier 2.". I had a tier two camp from completing the quest, that downgraded to a Camp Tier 1. So, I hope there's something for people that are unable to progress past Tier 1.
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EvoCyberNation
(@evocybernation) reported
@playnewworld @amazongames Sorry for retweeting. I made a mathematical error. It has been corrected. 👍
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KriouLLo
(@DerKrioullo) reported
@playnewworld WHERE IS THE FOURTH CHEST FROM THE "INFERNAL ARMAMENTS" QUEST? CAN U FIX IT?
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CasaBlack🏠🚀
(@BlackShrubberie) reported
@Nerdstrong2 @playnewworld Yeah it's good and a lot more improved than when I played just before last year's launch. My main issue is I go out to quest and end up gathering for 2 hours... So far behind in quests..
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Nicholas James Frost
(@MairuFrost) reported
This is the ******* second time I got disconnected from @playnewworld bruh.... why can't you fix ya stuff?
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SmileyBill
(@OGSmileyBill) reported
@playnewworld Hope IG is fixed had issues during a WT where my gauntlets abilities greyed out and wouldn't refresh had to swap off to fix but stopped using it cuz it keeps happening. T5 camp fix as well ive not progressed past t4 over quest not existing.
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📷-GuyWithaCamera
(@MorganasPhotos) reported
@Bonzai_Badger @playnewworld Been no lag at all for me, low pop server mid 600's and I have bad Internet, maybe check yours.
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Dean David
(@DeanDxvid) reported
@Bonzai_Badger @playnewworld No lag for me though. Maybe check your hard / software first
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Bezit
(@BezitX) reported
@BaskinMas @playnewworld Who said I hated the game? I always think this argument is so stupid on video game forums/posts. YOU MUST HATE THE GAME SO MUCH IF YOU WANT THEM TO FIX THE BUGS AND IMPROVE IT! dumb.
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Ethan Price
(@Paradox_EP) reported
@BezitX @playnewworld yup the art team gonna fix servers and bugs lmao.
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Jay Oddity
(@JayOddity) reported
Dear @playnewworld please reconsider the economic changes planned on PTR. Taking gold from average players & giving more to companies is the wrong solution to needing gold sinks. Long term, wars & territories generating so much gold to so few players is a problem. @dev_katyk
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Alex Riley
(@AlexRiley) reported
@playnewworld I claimed on twitch and have accounts linked but cannot open in-game. Did not have this issue with the other drops. Anybody else have this issue?
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John Lajoie
(@mrmutcoin_) reported
@BezitX @playnewworld shut up you broken record game is in such a great place right now, just transfer or quit the game if you hate it
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Sophia, the Absolute Blade!
(@AndroidSophia) reported
I don't support a business model like this. If I can't play with my friends because we're on different servers, then that's @playnewworld's fault. Not my problem. I aint giving you a goddamn penny for it. Every other good MMO has solved this issue already.
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dannyjadi
(@dannyjadi) reported
@playnewworld Too bad I can't claim anything, despite having my both my account linked and Twitch Prime since launch. Love the game though, no hate. Just a bit annoyed about this issue.
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BandiiBean
(@BandiiBean) reported
@playnewworld relogging doesn't fix it either, guess I can't play
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Kaliitto
(@Kaliito_Val) reported
@xFerj_ @playnewworld @shroud No. The only reason they chose to not do that. Because of the issues the game had early on with companies transferring to servers, killing it then leaving. Making said server merge. They are trying to mitigate that from happening again