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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (92%)
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Glitches (8%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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NorthLight
(@NorthLight19) reported
@playnewworld Can toy already fix the login issue? This is literally impossible, today I tried to join Annwyn from 8AM CEST, with the technical works, I was about to be logged in. BUT THEN RECIEVE THE THE ERROR AND DISSCONNECT. Who made a decision that 2000 cap is enough for AAA?
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Ole Soljerr
(@123sigve123) reported
@playnewworld Please fix respawn when pvp. You dont get credited xp if the person you kill just spam respawn. Add a 5 second timer or something idk just please.
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Ti Tek
(@Titekus) reported
@playnewworld New Error : @ mm_loginservices_ExpiredTokenException... And no way to be in the queue since then.... :/ insaneeeeee...
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chipi_media
(@chipi_media) reported
I’m having so much fun in @playnewworld just so frustrated I can’t share it with you guys bc for some reason when my cpu uploads and downloads at the same time over WiFi it creates a port error so I’m stuck until I can get hardwire into this room. Maybe an MLB stream tonight
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NyanKafe
(@NyanKafe1128) reported
@playnewworld Just a really needed quality of life change. If I get a fatal error causing the game to crash I should be first back in queue. I did not logout, I did not want to leave the game but now I’m sitting in queue while everyone is waiting on me.
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Obbi
(@TheOppi87) reported
@playnewworld Fix your serveres, you keep letting new people into all the servers, even though they are full. How about locking them. Right now, for my server there is a queue for 6+h . Im lvl 40 right now, i dont want to reroll to another server
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ddipsyy
(@ddipsyy_) reported
@Halt_Yipp @playnewworld The only true problem I can think abt rn is q times, im on the El Dorado server with 1500 player queues, getting in in about 30 mins. They are doing extremely well.
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Florian Huwer
(@Sirius_Bond) reported
@playnewworld i´m stuck on position 11 on the waiting qeue for the start area for over 1 hour now....its getting more and more frustrating! i see streamers open their games and hop in instandly...why always streamers? why not the normal folk...fix it PLEASE!
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Ninja Sakura
(@1337NinjaSakura) reported
@playnewworld My problem is a high pop server. Too many kids running autohotkey macros to spam picking up water or afking in town so they stay logged in. EU Server Metsola needs a higher capactiy ASAP. Took 30mins to go from 500 to 400 in queue.
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Nuuri
(@sweetnuuri) reported
@playnewworld Since the new update, I have been kicked from my server multiple times with the error "Not authorized to continue playing" and if there's a que, I can guarantee I'll receive a connection error at the end. Everything worked great before the new update.
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Lady T Storm
(@ladytstorm_) reported
@Halt_Yipp @playnewworld 100% disagree. This is the first game i had to wait in queue but it is so worth it that it didn't bother me. Especially since they have been doing a lot behind the scenes to fix the issues
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The Wolf Returns, I feel a transformation coming!
(@He11zWolf) reported
@playnewworld are the twitch links broken currently. I can not seem to link my twitch channel to my game anymore.
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Sveeland
(@Sveeland) reported
@playnewworld I would suggest increasing server centers as well and not just servers. EU Central for me is 100+ ping and thats the lowest. I am also not alone in this. Its too far away. Most games have EU West and EU East. Or EU Central and EU North. I mean 1 second of input lag is horrible.
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Seraphex
(@TheRealSeraphex) reported
@playnewworld So I can't play with my friends on the server they are on due to spawn issues on Harpagion USEast. (We moved servers due to awful que times just so we can play at all) I can make toons on any other server no problem. Even EU servers... care to look into this?
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BlacCobra
(@Champioee) reported
@playnewworld YOOO, why im getting lag detected sometimes and when i checked it, the game is downloading using a lot of my internet speed and im getting dc... can i know why??
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RidZz
(@Bot18e746r73727) reported
@ZzaManX_ @bucablut @playnewworld -can barely even handle their 100player lobbies, Expecting an mmo with nice graphics to support Even more players at this moment would fry ur **** and crash all the servers without hesitation, I want a higher player cap but i dont think it's the time
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❌att Stewart
(@altobuck) reported
@playnewworld Nothing like buying a game and never being able to play it due to some error! 🖕🖕
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joshmutiny #BLM
(@joshmutiny) reported
@Halt_Yipp @playnewworld Terrible communication? They've posted several updates like this one, announced when looking into issues a few times a day, and announced a patch to address server instability. Game's only been out since Tuesday. Outside of queues, launch has been great. Talk about hyperbolic...
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RidZz
(@Bot18e746r73727) reported
@ZzaManX_ @bucablut @playnewworld Camp spamming and hella ppl in town you will crash beyond belief, it wouldnt be amazons fault either, This isnt any other mmo, This isnt trash *** wow graphics or basic looking runescape mechanics, Your point is invalid, Even Br games with less than 5% of new worlds current cap-
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KayoWulf
(@KayoWulff) reported
@playnewworld is there a fix for when I get an invite to a company when I'm already in one. I try to hit decline on the new invite and it just keeps saying I have to leave my current company.
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Aroc
(@arocafella) reported
@knobby68 @playnewworld I’m thinking it has to be an issue with purchased copies on release day. Because your right they should’ve known. Hell I bought the game twice prior, months before release and only bought it the night before to preload. Did not know I’d like it this much
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Warfyre
(@Warfyre86) reported
@Koolyck @playnewworld You need to update graphics drivers, I had that issue too before I updated.
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Omar Zaki
(@omar66zaki) reported
@MurphysFather @playnewworld We have to be on the same server if you wanna play together, it’s a west coast server but I’ve honestly had no problems with ping or anything, if you want I can get the name before you make too much progress on which ever server you’re on right now
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Helen Ataev
(@Cataliiameow) reported
@playnewworld I was in a middle of an expedition in New World, game shuts down with the following message :"game security violation detected". Now i need to wait for an hour and a half in the queue to re-enter the game. Please fix these issues
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MegaDK
(@MegaDK2) reported
@Koth_Remulak @playnewworld I am playing on laptop with almost no gaming spec and have no issues at all just low FPS cause graphic chip is weak
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Ryan
(@rwhunited) reported
@playnewworld trying to log in, got in last night, got to the starting area and got kicked out, been in a queue now for an hour and not moved from 6 in the queue… is this an error?
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Cloudo
(@oCloudoo) reported
@SWE_Motorizer @playnewworld Had the same issue just now I have been on the queue for 1hour straight 😭
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MasonMSU
(@MasonMSU) reported
@playnewworld I’m still having trouble logging in. It keeps booting me back out when I’m loading in?
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Jørgen
(@jsorthe) reported
@JeffBezos @playnewworld Fix the servers
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SWE_Motorizer
(@SWE_Motorizer) reported
@playnewworld I'm getting lag detected like ever 10 minutes and it kicks me out. any idea why?? I'm not running any downloads or anything