New World

Is New World down?

No problems detected

If you are having issues, please submit a report below.

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 10/16/2025 21:40

At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Online Play (50%)

    Online Play (50%)

  2. Sign in (25%)

    Sign in (25%)

  3. Game Crash (25%)

    Game Crash (25%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceLa Broque Game Crash
United StatesSeattle Sign in
GermanyAhnatal Online Play
ItalyBologna Online Play
ArgentinaRosario Online Play
SwitzerlandBern Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Dohhbro Dohhbro (@Dohhbro) reported

    @playnewworld Question, for the New World gamers. Old PC with a 2070s ran the game great no issues but new PC with 3080ti and a better CPU runs hot, 100% GPU/CPU usage. This normal? Or? Makes my **** run hella hot.

  • roro2759 Roro :) (@roro2759) reported

    @playnewworld WE still have a problem with trophies mats from not dropping anywhere plus limited mutated expeditions. So, now I ask you: When will you get this limit off and improve chance of rolling trophies mats? This RNG is totally weird. I'm spending months and still nothing.

  • crabs_ugene UgeneCrabs (@crabs_ugene) reported

    @InimiChris @EyoCryo @playnewworld There is no problem on the current gen to run at 80 degree. They are made to run at it. If you have constant 90-100 you should worry.

  • alwaysspookin 𝓡𝓲𝓰𝓪𝓽𝓸𝓷𝓲 (@alwaysspookin) reported

    @ItsHalvar @playnewworld If they release the update on a Friday that’s an entire weekend where, if there’s a game breaking issue, they can’t address it until Monday. Think before you comment.

  • Noora_Teresa Nora Teresa (@Noora_Teresa) reported

    @playnewworld The problem with this is that its going to make people want to rush to end game perhaps, it will ruin the early-mid game experience for new players

  • 4ColorCrack ComicBooksPlus (@4ColorCrack) reported

    @Kryptik_D @playnewworld I think they've done a great job as well but I know a lot of those people won't care if they fix it in hours and will ask for a wipe regardless. Queue times may be a issue

  • uyan_ertunc Ertunç uyan (@uyan_ertunc) reported

    @playnewworld I hope this release also has "fresh" servers, if not big issue tbh but still.

  • somewutdamaged Ricky Mcevers (@somewutdamaged) reported

    @ManicTweetin @Zinocyl @playnewworld Probably because when I quit duping had been an issue for 4 months straight. Even though they're wrong it's not that hard to understand.

  • NoteOfKai Kai (@NoteOfKai) reported

    @S_Cropley @EyoCryo @playnewworld That being said. I also stopped playing because of horrible servers. Major desync issues. Healer role being not fun any more due to major nerfs and then tanking role also being majorly nerfed.

  • JonathanSpezia2 Jonathan Speziale (@JonathanSpezia2) reported

    @playnewworld They fix the market?

  • InimiChris InimiChris (@InimiChris) reported

    @EyoCryo @playnewworld Any graphically intense game with a ****** case would cause similar issues. Cap your fps if you have inefficient cooling/a very closed/cramped case (or laptop). If you're running above 75-80c on your card/cpu that's a problem. My comp stays around 60c w/ air cooling while gaming.

  • Dyllypayne Dylan Payne (@Dyllypayne) reported

    @playnewworld Did they fix this game or is it still boring ?

  • Rufish Rufish (@Rufish) reported

    @Jeddek_ @Slootbag @playnewworld Oh true. I mostly made this as a joke, but I will hold reservations about them fixing some of the core issues with the game, not including the hacking and duping and stuff.

  • my_cow MyCow (@my_cow) reported

    @playnewworld Why would you not release the fresh start servers with the new leveling experience before the expansion so new players can experience the expansion when it releases??? Hello? Brain issue?

  • D3spair_FacTor Digital Nuke (@D3spair_FacTor) reported

    @playnewworld Fix the fast travel system and I’ll come back.

  • ba_ZlNG ba ZING (@ba_ZlNG) reported

    @PowerGPU @playnewworld Bruh this is frying my 1660ti. On launch even with all the issues I was able to maintain 60 fps. I logged in the other day and getting 40

  • meereeo m (@meereeo) reported

    @ItsHalvar @playnewworld Because they know people work, and those devs also work. Easier to fix launch bugs in the week so they also don't have to work weekends at overtime.

  • Mynamajeff94 Buntino (@Mynamajeff94) reported

    @playnewworld Why tf can I not create a character on the same server my friends are playing? Ez refund, fix your ****

  • MiddleOKnowhere Seth (@MiddleOKnowhere) reported

    @playnewworld You have a bot problem and it's not just fake bot accounts but also real players who simply turn on the bot program to farm for them as they sleep or do whatever. You gotta fix this. I've just come back to the game and this is a massive killer for me.

  • BetYall YallBetNotFightWitMe (@BetYall) reported

    @alwaysspookin @ItsHalvar @playnewworld You're actually talking about a logistical issue rather than a development issue. It's clear you are ignorant of the difference and lashing out on folks who don't agree. Not a good look.

  • LegendSyco SYCO Legend (@LegendSyco) reported

    @D1cePro @playnewworld This has never really been an issue, unless you are using a knock-off graphics card. But no, I’ve never heard of any graphics card issues since the first month of launch.

  • FeralForlorn FeralForlorn (@FeralForlorn) reported

    @playnewworld really hope the gear management system comes with it, the game aint gonna stay popular if they dont fix their main issues.

  • emoc11web Emoc11 (@emoc11web) reported

    @AnshinGG @ItsHalvar @playnewworld And cause there is less people Tuesday too, so you can restart serveur if needed for update without being a pain in the *** of many. And you can fix things before the huge player's number come to watch the new update :)

  • Kryptik_D KryptikDistortion (@Kryptik_D) reported

    @playnewworld I can see this being painful, Fresh Start Servers, Brimstone Update and the Halloween event all at once on live servers. Probably would have been better for Fresh and Brimstone 1st, Fix any issues that may occur, then the Halloween event later, but at least we have a date though

  • Spamsum B (@Spamsum) reported

    @_iamFreddyp @playnewworld imo this actually doesnt affect fresh start servers, fresh start want a FRESH no BS game experience. I wouldn't want double xp on there. my problem with it is like. why would you do double xp right before you revamp the leveling and questing experience?

  • mocayisdaman Mocayisdaman (@mocayisdaman) reported

    @ba_ZlNG @PowerGPU @playnewworld lol I got a 1050 ti, no issues.

  • BetYall YallBetNotFightWitMe (@BetYall) reported

    @alwaysspookin @ItsHalvar @playnewworld That's a weak excuse. You are launching a major product with the intent on having the most players possible. Even on a weekday, patches can linger on days after to fix issues. Are you sure you thought about your answer before replying?

  • _Dresten_ Peter (@_Dresten_) reported

    @playnewworld Game is absolute carbage, glitchers and cheaters own this game , every single part is broken , but devs looks happy they making money with tokens and skins and that call Bezos proud via money talks. That many copys they sold and only 20k keep stick with this 💩💩💩

  • bravemink Bravemink (@bravemink) reported

    @war_munger @playnewworld It's fun but it has issues, just like a problematic relation

  • OussamaHouri2 Its DayLoR (@OussamaHouri2) reported

    @Zinocyl @playnewworld u didnt play the game for over 6 months , stop talking about thing u have no clue about . there is no glitch loot , economy is its best times .