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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Impius
(@MaximeImpius) reported
@playnewworld Login Servers are still getting hammered. It's impossible to even join the queue.
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kdance
(@kweeny_meme) reported
@SilentH35dShot @playnewworld eu servers down and cuz everyone wants to connect at once the loginservers are also down with the us servers joining its only going to get worse
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Kcsnipa
(@Kcsnipa) reported
@playnewworld OMG, what did i get excited for, its over 15mins, now we got login issues
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DaredArny
(@ArnyDared) reported
@playnewworld Does anybody have lag? My pc is a pretty good one and i have bad lag when i am turning, and looking around 😕
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SkiRogue
(@RogueSki) reported
@playnewworld Login is not working
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Vasile Jianu
(@vasile_jianu) reported
@CaptFlibble @playnewworld well, I understood the beta issues and was happy they were happening then as I thought good they can pick all these up and clean them up for a launch ... guess they need 4-5 more betas lol
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Lisa_Moonless
(@LisaMoonless) reported
@playnewworld Thanks for making it worser. Now im stuck at getting into que, error kicked, getting into que, error kicked, over and over. And while this happening, the quee keep growing by thousands more.
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m0rsi
(@m0rsi1) reported
@FullTrollingLoL @playnewworld its caused from your MSI Dragon Software...the LED thing...i have the issues since beta too
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Akuqhi
(@AKFISHA) reported
@playnewworld fix lobby
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The_P1ngu
(@mrpengu08591090) reported
@playnewworld fix your servers ffs, im waiting 3 hours in lobby
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Lisa_Moonless
(@LisaMoonless) reported
@playnewworld Server up, character gone, haver to w8 for character to show before play button aviable. I get into quee, get error. Back to character gone. You made the quee 10000 times worser than what it was. thanks.
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Kcsnipa
(@Kcsnipa) reported
@playnewworld how long is this down for, im not sitting with viewings watching log in issues
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Episcopus
(@Biszkoppto) reported
@playnewworld Now i got internet connection error.... WOW
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PEPPIMCPEW
(@PEPPIMCPEW) reported
so i make a character, servers go down for 15 20 mins, no problem, the problem I have is that the server I had my character on is now locked and I cant login but your ok with me making a new char to go sit in ques on a different server? wtf @playnewworld
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Alexander Morris
(@rushorkk) reported
@Mattia96228694 @playnewworld steam refund system isn't meant to be used for trying out games. it's for compatability issues.
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Lee
(@Ohm_Town) reported
@klaus993 @BlackboaTTV @playnewworld I'm talking about this current restart which is why I'm commenting on it, which indeed has certain servers excluded while people on said servers are also having issues. I made an observation, you turned it into a debate... move on chief.
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Skwirrel
(@Skwirrel_TV) reported
@cypheroftyr @playnewworld New world servers are in scrambles, quick what do we do!?! i know! Promote some diversity! Lmao, fix your servers, had 3 runs at this in the betas would of thought it would of been an easier fix.
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turki al
(@turkial46118036) reported
@cypheroftyr @playnewworld Habibi we are waiting stop fuckking sending egirls streaming just fix ur servers
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TheSaintsLegion
(@Saints_Legion) reported
@Kcsnipa @playnewworld Jesus bro, let them sort the **** out. If there are server issues it has to be sorted. Whining about it isnt going to do anything - Literally happens to every single game on release.
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Skwirrel
(@Skwirrel_TV) reported
@GeekGamerTR @YoFrankFrost @playnewworld because we have to expect the same level from amazon as we would blizzard, they have had 9 runs at it, amazon has had like 3. See if they wanted this issue to be less impacted they would of had more servers, we know we have them but that costs money. Small problem to save money
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Putler kaput !
(@DrunkPunk999) reported
@playnewworld Had issues i cant press E on npc's after liek 2 hours of playing and had lag spikes around 1,500ms time to time, so cant use crafting places and progress quests,but can interact with other things, europe should have more and better faster servers .
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Phil ❤️💙
(@phil_92220) reported
from
Bagneux, Île-de-France
@playnewworld Restarted on nysa....E Key not working
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KSIxMitsuki
(@KSIxMitsuki) reported
@julyan_melzer @Brownie1702 @playnewworld We don’t have an issue tho? Eu servers do? And we want our names lol sucks to suck I guess
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Chris
(@chrisb99_uk) reported
Anyone actually able to play yet? Can’t login anywhere or join the login queue 🤷🏼 #PlayNewWorld
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emiloujess
(@emiloujess) reported
@playnewworld Okay, what on earth is going on? My characters keep disappearing and reappeing on the login screen and I can't login when they are there...
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Sam Collins 🎭
(@MH_Collins) reported
@playnewworld Same issue since Beta! "Unable to establish connection to the Server" I tried everything but I should have known that you won't bother listening to many people who were complaining about this issue which causing the game to not connect where they live! Refunded and 👎
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Luigizzor
(@Luigizzor) reported
@NoxieProxie @playnewworld You realize, that we all payed for it, and they had all the time in the world to do stress tests. They also had EXACT numbers of how many people bought their ****. Also we are talking about AMAZON, the largest cloud service provider in the F-ing world. This launch is a disgrace.
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HB | TriblexXx
(@HBTriblexXx) reported
@playnewworld The servers are back online, but the login servers aren't online to connect the login queue. When it will fixed?
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Leo
(@LeoChaos141) reported
@playnewworld Wait a minute. There is a login queue before server queue now?! Let me playyy pls :(
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Psycho
(@JustSomePsycho) reported
@playnewworld Imagine New World was playable... 2021 cant login for 3h. mAybE u nEeD to dElaY relEaSe again...