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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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SpitFire 🇺🇦
(@FMorchant) reported
@pinoyjoyy @playnewworld Try GeForce Now cloud gaming service
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Raffaele Fiorillo
(@Cinematic_RaFF0) reported
@ZeeHiltzy @playnewworld That's the problem when u tell the truth to fanboys
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RedTrashPanda 🇦🇺 ☕ VTUBER
(@redtrashpandaVT) reported
@playnewworld @Steam Customer support that HELPs players with issues and doesn't just leave thousands of players with unworthy bans in a sea of auto-replies would bring players with thousands of hours back to the game. Why come back if AGS doesn't care about their hard work? Why reinvest?
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Ethan Price
(@Paradox_EP) reported
@Lecruidant @Stupadasso8 @playnewworld funny thing is at certain times the role pages let you change the rules of each role. But regardless it says the withdrawal limit applies to every role.... They should've finished the game before releasing it. Now they are losing everyone, trying to pump content, and still broken
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Ruger&BaileysFather
(@RBaileysfather) reported
@dougblizz @playnewworld Bruh the game flopped as hard as Anthem. Leveling was the most cut and paste thing ever for quest design. End game progression is the worst out of any MMO I’ve ever seen. Not to mention the major duping issues and just lack of depth for actual design for gameplay
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Krippler
(@KripplerTV) reported
@Paradox_EP @playnewworld Had they implemented a guild transaction log like I’ve asked 100s of times before since day 1 this would be a non issue. I mean how hard is it to add a page showing deposits/withdrawals? Lmao
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Brandon The Veteran
(@_NC_Vet_) reported
@WanderinMisfit @playnewworld @Steam And that right there is the issue. Gamers have gotten lax in our acceptable standards for games. Publishers know this and take advantage. It’s a dead game and those that refuse or just have no standard keep it on life support.
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Kendeer11
(@kendeer11) reported
@playnewworld could you please fix your ban appeal processes? Many of my friends are getting banned for minimal reasons, ex. writing all caps in a global chat message. It really seems once you get our money you lose respect for your client/fan base. If you need some tips or
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sebn
(@sebn3) reported
@bhvDRIFT @playnewworld Lol they literally didn't say anything for the first three months the game was out and didnt fix ****, infact they killed the trading post multiple times, broke wars, added weird buffering to weapon swaps that killed pvp and more. You can be a sucker all you want tho.
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Chris
(@bhvDRIFT) reported
@sebn3 @playnewworld People make mistakes. Things change. Philosophies are altered. Unintended and unforseen problems can occur. They have done ridiculously well with handling these and communicating clearly their intentions with the community. You just straight salty, end of story.
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Heartless Woman
(@imHeartlessW) reported
@playnewworld Does this fix it if we already opened 1 of the Tempest Heart reward caches?
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Chris
(@bhvDRIFT) reported
@josephsherlock0 @playnewworld if i recall correctly that issue was fixed almost immediately and was caused by FPS spiking extremely high numbers in the main menu / login screen due to it not being capped and low load
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sebn
(@sebn3) reported
@bhvDRIFT @playnewworld A good game with doesn't lose 99% of its players within 6 months. Adding ONE dungeon doesn't fix what led to the other million people quitting.
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xMiracle45
(@xMiracle45) reported
@bhvDRIFT @playnewworld Game is terrible and terribly broken. End game content is virtually non-existent. This game could have been great however a very loud minority influenced the devs down a different path that left this game wanting in soo many areas.
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alborde
(@albordestreamer) reported
@playnewworld Yes. But the time between your team reviewing the case, the kid is going to eat the entire ban. And the problem is not only the fact of appealing to the BAN. The problem is not knowing the reason why you have been banned. The reasons or cause cannot be limited to a single word.
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Derrick - AndreNicky
(@drestor17) reported
@playnewworld Ice gauntlet is broken.
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Ike
(@MMO_Ike) reported
@bhvDRIFT @FeralForlorn @playnewworld The game has numerus flaws, bugs, and issues and bad design philosophies. It *could* be such a good game, but it's going to take years of building from the ground up. 90%+ of the players didn't quit because of a bandwagon, those millions of people didn't like the game.
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Chris
(@bhvDRIFT) reported
@DracEssence @playnewworld player drop from 10-30% is normal for ANY new launch game. This game had issues, yes. but was undoubtedly victim of negative influence from content creators. i truly believe anything to the contrary is simply wrong. maybe 90% is an overstatement though. yeah, lol
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Eric Duncan
(@themountainbjj) reported
@bhvDRIFT @FeralForlorn @playnewworld The servers died. I was in a top-tier guild on a full sever. we were waring daily. The sever died and there was no fix for it. thats not bandwagon. Thats not a few talking smack.
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Garruk
(@TheGarruk) reported
@playnewworld @Steam I feel like In order to get most people back that left, you’d have to fix all the game breaking bugs and gold dupes, add new content so it doesn’t feel like you’re seeing the same 5 mobs and then relaunch the game with all servers being wiped so that it’s equal for everyone again
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Scott Crumb
(@ScottCrumb2) reported
@playnewworld Please reimburse people that opened their boxes already. It is not fair that we are all screwed out of one time issue legendaries. These are the best looking skins in the game with also some very good perks. Make this right AGS.
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Lurchi Lurch
(@lurch_lurchi) reported
@playnewworld @Steam Wow this is the most desperate attempt to manipulate people to play your broken game. I will not buy anything ags touches in the future
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Tim
(@Tim43205953) reported
@playnewworld @Steam Im experiencing quite alot and high ping spikes since the update...never had this problem really but my internet itself is more then fine. Pretty unplayable at the moment :(
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Geezer
(@GeezerGaming89) reported
@playnewworld storage chest bug fix 🙏
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ZigZag
(@TheZigZagGamer) reported
@dougblizz @RBaileysfather @playnewworld no, it just wasn't that good lol. You can like it but don't pretend it's great and don't try to tell other people they should play a game with next to nothing to do and "wait" would you wait in line only to get to the front and not be given any service?
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DeezyDevil
(@gallowz14) reported
@playnewworld That was the first problem i saw that told me the game was in trouble, getting less and less newbies as time went on which was normal... but not 2 weeks in. The general population started going from lvl 20s, then 30s, then i kid you not 50s before i left about a month of the game
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Asteroid Studios
(@StudiosAsteroid) reported
@playnewworld People have already mentioned it so just bumping the issue, when are the quests going to be reset for the Tempest Soul rewards for those that already opened caches?
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MJB 6967
(@MJB6967) reported
@playnewworld Any fix for those who opened the new dungeon chests and got 500 GS items who can no longer get them at or around 600?
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Forish king
(@ForishKing) reported
@MrInvinn @playnewworld @Steam My son jumped in on this today, not the free server but Fae. Is that an issue? Can he transfer for free afterwards to another server eg Barri? Or is it only if he played on a free server?
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matjrix
(@matjrix) reported
@playnewworld Please reset Tempest quest, totally unfair that due to your coding error we do not get the loot from the containers after grinding it at launch. Doing this would only encourage people to grind the new dungeon even more.