New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 11/15/2025 13:00

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (80%)

    Sign in (80%)

  2. Online Play (7%)

    Online Play (7%)

  3. Glitches (7%)

    Glitches (7%)

  4. Game Crash (7%)

    Game Crash (7%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • lizz_sup LIZZ (@lizz_sup) reported

    @SmojiVT @Nickmitch013 @playnewworld u dont understand. u will get your few bucks but the game will be broken because of it. people keep looking for easy ways and making the game too simple its actually getting boring

  • frumpydumpy naruto 2.0 (@frumpydumpy) reported

    @playnewworld the Percy Ellwood quest line is bugged and the npc isn’t hanging out quests anymore. I verified game files already to try to fix it. Is there w fix for this or is there one coming ?

  • StrangeTIMes01 StrangeTimesTv (@StrangeTIMes01) reported

    @Spyder19508982 @playnewworld @CaMaKStream Prob long they need to fix all current game breaking bugs before adding another broken weapon

  • AusBenji Zion (@AusBenji) reported

    @playnewworld Yo dudes, where has Arugal gone? "connection error "@mm_connerr_rep_timeout" is the error

  • benjamim_frank frank benjamim (@benjamim_frank) reported

    @Cameron68339230 @playnewworld had similar issues contacting support but nothing changed until my cousin recommended (drewtoolz) on IG they got my account unbanned and recovered at thesame time ✅💯🙌🏽

  • EnochRPG (9th)KillerMidget (@EnochRPG) reported

    @playnewworld @CaMaKStream Your servers are lagging, the trading post aren’t loading and I relogged and hit a 500+ wue and the server hasn’t been qued like this for a long time

  • dwaronn Rondwa (@dwaronn) reported

    @playnewworld @CaMaKStream stfu and fix your game its full of bugs

  • StrangeTIMes01 StrangeTimesTv (@StrangeTIMes01) reported

    @KingQuinlan @playnewworld @CaMaKStream I’m sure that on page 3 of a bullet point list without spaces of things to add and or fix lol But it will be nice if they ever do it

  • Pwn114 Pwn1 (@Pwn114) reported

    @playnewworld @CaMaKStream Fix gold exploid and give us finally the transfer back. People leaving your game already. Please dont kill your game.

  • butterbombe butti (@butterbombe) reported

    @playnewworld @EmilEntenburg Would love to if you could communicate about the server transfer. no update since you took it down. Not even sure if you guys are still trying to fix it because there is nothing

  • offmatti Christian Scheel (@offmatti) reported

    @playnewworld i really love ur game and i think it hans Great potentiale... But... U have some serious issues to fix, like really fast... On my server u cant find a Lazarus/genesis group anymore, cus people used their orbs, and No portals = No new orbs 1/3

  • oldguyonline TaxEvasion (@oldguyonline) reported

    @playnewworld @CaMaKStream Had 3 people disconnect on Dynasty. The run prior 2 people disconnected. Dynasty is pretty much unplayable

  • BlizzardDxb BlizzardDXB (@BlizzardDxb) reported

    @playnewworld Please fix the fishing hotspots, where it used to say "Landed on hotspot" in green, as it doesn't say that anymore after your latest patch. It might be a very simple thing, but it is important to me. Thank you so much for all of the efforts and the support.

  • SoyPico_ Manu 🌵 (@SoyPico_) reported

    Fix the light armor glitch, it makes an unplayable pvp ty @playnewworld

  • onepiecer90 Gento (@onepiecer90) reported

    @playnewworld @CaMaKStream R u fcking for real?!? Give the people a damn message that you are working on the issues instead of making ads every now and then fckng trash amazon Developer they paid money for this bullsht FIX IT

  • z3py_ Zep (@z3py_) reported

    @playnewworld So when will @amazongames start caring for their players playing New World from regions with near unplayable lag? We need SEA, Asian and other servers so we could stop playing a choppy game. I know thousands are feeling less enthusiastic about the game by the day.

  • veidoe Veith (@veidoe) reported

    @playnewworld when are you guys fix the selfless nature main quest step with the well guardian???? Bc no one can actualy join bc you actualy need the quest to get in!!

  • NaoriMMO Naori MMO (@NaoriMMO) reported

    @playnewworld @CaMaKStream Any news on when you will fix the respawn rate of enemies? It was fine during launch, but now they respawn too quick making exploring and questing painful.

  • Pz57050 Shawlky_ (@Pz57050) reported

    @playnewworld @PlaynewworldFR Got a ban because i disturbed a guy using a glitch with oricalcum, i asked for unban, hope you can do something because 48h is far too long for this. I'm trying to get the game healthy. And after 3 days he still on the spot.

  • SensesEleven ElevenSenses (@SensesEleven) reported

    @Rindel_keep @playnewworld @CaMaKStream *calls devs lazy but has no clue about anything related to game design* Did you think there is a LAG ON/OFF switch they go and flip?

  • Bratigepfanne ZomG (@Bratigepfanne) reported

    @AMZNGameStudios @playnewworld I bought this game yesterday and played it for the first time and also got banned for 24h for the first time for literally nothing and I’m shocked cuz I did nothing just played the game xD like wtf is wrong with you? They don’t even fix that or the support isn’t even reacting

  • deleteduser83 OblivionYMD (@deleteduser83) reported

    @playnewworld @CaMaKStream You need to disable Wars until you can correctly fix the invulnerability exploit AND the ice gauntlet aoe lag/crash exploit. Yes they are exploits based on the intent of players in wars taking territories they dont deserve to have this ruining the game for companies who try. NOW

  • KalezAoC Kalez (@KalezAoC) reported

    @playnewworld hey guys any chance you are gonna start fixing the game. Outpost rush? Transfers? Bots mining? Auto fill siege? High level portals? We want to play your game but people are quitting daily because you are so slow to fix stuff.

  • niceballistics matt (@niceballistics) reported

    @virtuosgames @AMZNGameStudios @playnewworld Weird request guys, but any chance you could send out a quick patch to fix the B to confirm A to cancel menu buttons in Dark Souls Switch? I went to play it recently, but then remembered why I had to stop playing it in the first place...

  • Knucklsi CozminFatul (@Knucklsi) reported

    @playnewworld @CaMaKStream Fix the game, add content, dungeons, fix the outpost rush , fix the lag in pvp and wars, etc

  • Khaldroh Khaldroh (@Khaldroh) reported

    @playnewworld roll back the players who abused exploits, remove the auto ban system when players mass report, add a company log to track actions, invites, kicks, money taken from treasury, fix treasury so consul can't pull out more than the daily limit.

  • Darkness723 tony lee james (@Darkness723) reported

    @playnewworld @EmilEntenburg Better feeling would be not losing wars to people abusing the lag exploit fixing heavy armor because the best thing to run is heavy no matter what build you are because it’s way to strong chain cc because the game has no diminishing stuns. Fire ice and hammer are king meta.

  • GrizzlyGuild TheGrizzlyGuild (@GrizzlyGuild) reported

    @playnewworld Hours of tedious missions and fetch quests for the 580gs Life Staff and it doesn’t have “Blessed” perk? Ouch. That’s broken. Please fix.

  • WilliamGeorgeI4 William George III (@WilliamGeorgeI4) reported

    @playnewworld @SinCitiSaint how bout yall fix RW quests since all the mobs r spawning way to dam many for quests paths unseen have bout 100 ghosts in the dang cave theres supposed to be 2

  • RacerDemon Jason Brewer (@RacerDemon) reported

    @playnewworld can we get some updated info on server transfer or even a road map? Game is dying fast doo to numerous issues that should have been fixed and not to mention the lack of communication sucks