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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Joseph Bradford
(@LotRLore) reported
Look, I know the issues in @playnewworld are frustrating- but like...stop beating up the Social Media team. They LITERALLY are a different department and have nothing to do with fixing the MMO. And even if they did, wouldn't excuse being nasty to them.
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EmptyLuckBox
(@EmptyLuckBox) reported
@Kakoiw @playnewworld desync is a big issue in the game, this happens with many things in the game for me, many places i have to switch weapons as the game doesn't recognize my active weapon :/
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Owen Johnson
(@DogDadBody) reported
@FrostyFoes @playnewworld Having the same issue. Any idea what’s going on?
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Zerork
(@Zerork_) reported
@playnewworld when are you going to fix the crash on DG 55 last boss?
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Redz
(@Ayo_ItzRed) reported
@pvthoch @Sulsalogan @playnewworld You pay for games while also abiding by THIER rules and if they ****** up and need time to fix it over and over, then YOU gotta suck it up
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Casperite
(@Casperite2) reported
@no_xide @playnewworld Would you rather have to deal with the issues and bugs for a week so they do downtime according to what you think is best?
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SkweezyJibbs
(@jibbs_skweezy) reported
@playnewworld It seems like you guys are fixing one thing at a time, which seems like the best choice of action. I'd prefer daily hot fixes instead of major patches since it's less risk to fix one thing at a time without breaking other aspects of the game as patches seem to do. Keep it up.
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Sepol
(@Sepol95589794) reported
@playnewworld @playnewworld when are you guys gonna fix the gold issue. its been several days. the items sold have not given me any gold!
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kazik
(@kazik_m) reported
@playnewworld pleas anyone tell me that they will patch this transferring issue i want to join my friends
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Putler kaput !
(@DrunkPunk999) reported
@playnewworld fix ice and fire aoe skills they rarely hit targets or hit once and stop, casting charged skills are painful because you cant cast over and oever its stuck and you cant cast and need to reclick again, so clunky
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Imaginarium
(@Imagina79982216) reported
@playnewworld Maybe due to patch rollout or it's a new bug now Ice Gauntlet misses basic attack, they just go through the enemy, you hit enemy after 5 misses. Also aoe ice storm is broken, it doesn't do any dmg, mobs just standing in the middle of it not even being triggered. Hope you fix that
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ToxSyn
(@ToxSynTV) reported
@playnewworld @AMZNGameStudios Hatchet ruins the game and makes it not fun at all. Top that with how broken heals are you give anyone with hatchet and life staff immortal. Fix your game!
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Jamoose
(@xBowenoo) reported
@playnewworld Please revert patches until you fix mage abilities. Abilities just don't connect sometimes with this new patch and we already had it hard enough with the resilient perk being broken.
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Thomas V.
(@dawGen_) reported
@playnewworld Lists of end-game (vital content for 60s thats broken) Portals, Dungeons (drop system), Watermark system, several crafting recipes for end-game gear, faction gear, Dungeon bosses crashing people's games, +5 class skills are either broken or can be used to break the game. GG AGS
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clayronx
(@clayronx) reported
@stevenpotts24 @Tomas12211 @playnewworld whats your point?, the game is gunna die in the current state anyways, downtime to actually fix this **** is needed instead of losing gold, territories, items because of bullshit bugs that have been around since early beta
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Aviv Lobel
(@AvivLobel1) reported
@playnewworld i think its time to hire better programmers , your programmer clearly cant fix bugs , still getting 10 achievement every log in , every patch more exploit happened and harm the game. pls do beta test before applying a patch. ty
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hochmeisterr
(@pvthoch) reported
@Sulsalogan @Ayo_ItzRed @playnewworld No, but they do thats why i pay for the product. Just like when i hire a electrician to fix my cables i pay the dude to fix my **** not to **** my cables and come at me with "Do YoU knOW hOW haRD tHis IS"
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Abyss
(@AbyssGFX) reported
@kazik_m @Andreaspil2 @playnewworld You've gotta be joking lol. Everyone read the forum etc... It says the fix for this is coming soon AND they have times for this. It has occurred due to the trading post bug/changes.
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marius
(@marius19121390) reported
@playnewworld Do you fix the mage AOE´s too or is this class still unplayable?
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CDAGaming
(@CDAGaming_) reported
@Gonuso @devolore @playnewworld Personally can attest to this. Had a bunch of latency issues for awhile, abd as a result major desyncs missing trees or missing mob hits.
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dev-o-lantern🎃
(@devolore) reported
@sautewelle @playnewworld It's possible that they're referring to this, but given that they go to the lengths of modeling whether or not the axe impacts the tree, I suspect it's not merely an "out of range" issue (as that literally just requires checking coordinates of two objects, no animation needed)
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Matthew Lindsey
(@vPH0ENIXv) reported
@no_xide @playnewworld Can’t disagree; I just want them to fix it. I don’t care how it’s done as long as I can do my PVE stuff
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MinaZetsu
(@MinaZetsu) reported
@playnewworld You guys also need to address the constant freezing and crashing since your last update the games become unplayable for me now. Everything's up to date verified game files nothing helps. Had no issues from leveling 1 to 44.
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David Niederhausen
(@DNiederhausen) reported
@playnewworld alexa pls fix paths unseen,its buggy since 16 days
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MTN Dew White Out
(@DromeTweets) reported
@playnewworld Anyone else been having a rubber banding problem since 1.0.4? My ping is always sub 80 but I keep getting lagged back while walking, my harvesting gets canceled out randomly, and when I craft something the whole crafting screen just closes and says crafting failed
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Dan Keller
(@Dan_K_eller) reported
@playnewworld **** the trading post, fix crouch healing and actually fix wars.
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jesse
(@jj11952) reported
@playnewworld fix ice storm. And ice shower. 75% of the time **** does not work. As if it is not there.
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David Niederhausen
(@DNiederhausen) reported
@playnewworld alexa pls fix the quest " paths unseen " its buggy since 16 days
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HEADRUSH
(@_HEADRUSH) reported
@playnewworld hello guys just a quick one, i tried yesterday to transfer servers and then was made aware of the bug that is preventing players, something to do with the shop, which yes i had active sell orders, but cancelled them all. has this issue been fixed yet?
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UnArgentinoxelMundo
(@FavioMazzola) reported
@JustSimplyMick @playnewworld Another mage here, same problem!!! Ice storm doesnt seem to be doing any damage at all sometimes, same with pillar of fire ... FeelsBad not being able to fully enjoy the class you chose! :(