New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 09/15/2025 06:50

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Online Play (50%)

    Online Play (50%)

  2. Sign in (25%)

    Sign in (25%)

  3. Game Crash (25%)

    Game Crash (25%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceLa Broque Game Crash
United StatesSeattle Sign in
GermanyAhnatal Online Play
ItalyBologna Online Play
ArgentinaRosario Online Play
SwitzerlandBern Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Silenieux ScramblestheAdmiral (@Silenieux) reported

    @amazongames @playnewworld When are you going to start investigating the abuse of ice gauntlets to cause lag, and cause players to become invulnerable? my faction is using it to start winning wars... and can we get an OFFICIAL response on the @TheOverwolf minimap? I love it<3

  • lizz_sup LIZZ (@lizz_sup) reported

    @ViaSawyer @shroud @playnewworld if u tweet nobody would care. if shroud do, many people see his tweet which causes game devs to actually reply faster or fix up their game. not everybody is a nobody like u. man said owe u anything lol. bums everywhere

  • Virela_ Joe (@Virela_) reported

    @Gothalion @playnewworld I got people in my server that hopped factions and are now rigging wars subbing out high levels for lower levels to purposely use territory, the wars that they couldn’t fix there’s stream clips of them saying to ‘do the lag thing’ lmao

  • nicououu peepoSad (@nicououu) reported

    @playnewworld fix your 50vs50 instances pls, characters freeze in heap

  • Pmanofwar Mr. Mello (@Pmanofwar) reported

    @playnewworld @amazongames @shroud Shroud out here spitting facts about all the new world issues. Where's the communication new world? Trust other games have died due to poor communication from the devs....

  • stevene13337376 Rogue Trooper (@stevene13337376) reported

    @ChickenMeChanga @playnewworld iv got 329.4 hrs in new world as of 1.30 am uk time 19/10/2021 so no you dont have a problem lol i do lol

  • Naja_Gaming Naja_Gaming (@Naja_Gaming) reported

    @playnewworld Dont forget to fix major bugs....like there are invasions bugged where people win EASY...in fact theres one being shown on twitch by a major streamr LIVE right now....FIX YOUR ****

  • SerenityDnB Serenity (@SerenityDnB) reported

    Hey @playnewworld so how is it fair to still let wars happen with a Invincibility glitch? We lost a territory because of it and now that costs our faction taxes

  • RollinZion SunKuda (@RollinZion) reported

    @playnewworld (1/2) This may get no views however every paying customer should be saying this, Fix wars, quest sharing, and give an actual date for server transfer. If you were fine dining,which i know yall are, and i told you, your steak will be out in 1 hour.

  • RadiousPersona Jet (@RadiousPersona) reported

    @playnewworld Disable wars or do some ******* extended maintenance. You guys cannot be this blind to the issues thats about to start wrecking your game hard. It's already begun.

  • editsbyMoonds Moonds 😲🎬 (@editsbyMoonds) reported

    No. 1 NA @playnewworld Squishy Tank at your service.

  • XBspence Brady Ray💥💥🙈🙊 (@XBspence) reported

    @playnewworld fix the servers. Omeyocan preferably. I can’t login without “login failed while server was waiting to describe the world error”. ******* fix it

  • ColeMays42 Cole Mays (@ColeMays42) reported

    @CouRageJD @Dagon716x @playnewworld That's the "Fun" thing, you don't. Every game that incorporates more than two factions, and sometimes even those have this same issue

  • XBspence Brady Ray💥💥🙈🙊 (@XBspence) reported

    @playnewworld Fix the ******* game , login failed while server was waiting to describe the world error is bullshit , y’all better give me like 300k exp for the wait . Because this is trash.

  • deuCe_au Leroy Freeman (@deuCe_au) reported

    @EVGA_JacobF Latest version of everything I can check, unless X1 isn’t pushing a firmware update. I guess it’s attributed to @playnewworld issues since I’m also seeing the Power spikes.

  • GrizzlyGuild TheGrizzlyGuild (@GrizzlyGuild) reported

    @playnewworld Inavsions are broken, please fix. It should be a fun, rewarding mechanic to incentivize team work. Not an impossible, inevitable downgrade of every city, every time.

  • Mightypo0 Mightypo0 (@Mightypo0) reported

    @shroud @playnewworld Imagine having people ***** and complain about the game not releasing and then bitching and complaining about it not working. You just can't win

  • TheOcularOG OcularOG (@TheOcularOG) reported

    With @playnewworld pvp being pretty much broken I wanted to talk a night of or so and play some fps. But @CallofDuty ain't it. Man they did that game so ***** by letting these cheaters run for so long. Well see about the anti but doubt it. SBMM and Aim assist are terrible also.

  • RonBrrgundy R (@RonBrrgundy) reported

    @playnewworld in my post i said this "clearly you cant READ, War system sucks and the game is garbage is that easier for u?its funny to me how the human Psyche sees fit to Spout negativity rather then solutions to the issues at hand." this is not breaking steam TOS @playnewworld owe me Apology

  • ButterHoneyMilk ButterMilkHoney (@ButterHoneyMilk) reported

    @CouRageJD @playnewworld They need so much more balancing. People are using ice gauntlet glitch in war among a billion other things

  • Danny95850121 Danny (@Danny95850121) reported

    @playnewworld Can you please fix the map and missions bug sometimes the map won’t show anything and the missions in the compass above won’t be there either

  • LowCeeLive Jake (@LowCeeLive) reported

    I have a problem. I am addicted to switching weapons in #PlayNewWorld Anyone else in the same boat?

  • GriziGamez GriziGamez (@GriziGamez) reported

    So we were 10 minutes from war in @playnewworld and the server decided to kick most of the players off the server... (Lag Detected...) We got back in and there was no more war even though we had 2 minutes until war. Love this game, but what the hell are some of these bugs..?

  • Theevilisback theevilisback (@Theevilisback) reported

    Good to know Amazon can't fix bugs in @playnewworld and allows them to go unaddressed for over a week. For a game that revolves around territory ownership and wars, not fixing a bug that tilts a battle to the attackers seems pretty bad for business

  • Gothalion Gothalion (@Gothalion) reported

    @Millz206 @troutboy9 @playnewworld I meaaaan I love the game. But ignoring obvious exploits and issues with latency in pvp/wars is not the move

  • DanielJ44382729 Daniel James (@DanielJ44382729) reported

    @playnewworld Please fix the quest “A Selfless Nature” Been trying for 4 days and can never find a group because everyone’s already done it. And nobody can help me if they’ve already done the quest.

  • 3Nok_ 3NoK (@3Nok_) reported

    @playnewworld fix this PvP war **** factions losing territories with no fault of their own.

  • Roastt_Beef Nick Roman / Roastt_Beef (@Roastt_Beef) reported

    .@playnewworld hey can you fix the mess where people can kick endlessly for invasions? They're supposed to only pick 10 but they can kick infinitely. It's incredibly frustrating not being able to enjoy later content

  • PawDiddySweezy Tim "Paw Diddy" Sweezy (@PawDiddySweezy) reported

    Anyone else getting a connection error when trying to log onto @playnewworld ? I got kicked and now cannot log back on. Keeps saying connection error.

  • Qptc12 Qptc (@Qptc12) reported

    @playnewworld US WEST Server issues in the middle of a war???