New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 11/17/2025 21:35

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (86%)

    Sign in (86%)

  2. Glitches (7%)

    Glitches (7%)

  3. Game Crash (7%)

    Game Crash (7%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • YiaSkrZ Krystian "YiaSkrZ" Sikora (@YiaSkrZ) reported

    @_Bolverkr @playnewworld Nah its not ban. They off familly sharing. I can't even run game bcs it shows me i must buy game. + not only i have this problem.

  • DiegoLlanos11 Diego Llanos (@DiegoLlanos11) reported

    @playnewworld Still getting that "lag detected" issue every 30 mins, any fix?

  • MaybeOnMars 🍂Droguis🍂 (@MaybeOnMars) reported

    @OverwolfSupport is it safe to use addons on @playNewWorld or are you against the terms and conditions of service?

  • GAT0R7 Kylie V (@GAT0R7) reported

    @playnewworld I’ve been noticing the graphics looking blurred or pixelated is still missing. I’ve seen on the forms others have had this issue for some time now too. Have a ticket open but no update thus far.

  • Demonic__Reign Demonic_Reign (@Demonic__Reign) reported

    @HuhCarez @playnewworld i just talked to support apparently "Known issue" time scale to fix "UNKNOWN" so i don't know when ill be able to play luckily forza coming out next week so theres that lol

  • RaphaelMerino1 Raphael Merino (@RaphaelMerino1) reported

    @TalosRiker @Maxwell0Coffee @playnewworld They are not holding it nicely. Even for a $40 This game is full of game breaking bugs. This game is unbalanced as hell. This game has PLACEHOLDER art for basic items. We literally got a a beta branded as a full release. They did bad, now they need to fix everything.

  • Witchcraftgirl2 NudeWaffle (@Witchcraftgirl2) reported

    @XeLanderMan @playnewworld Hatchet Bug was in the patch fix.

  • SynisterSensei Andrew (@SynisterSensei) reported

    @JasonRocco77 @playnewworld Don’t go down the “New World is broken” rabbit hole click train on YouTube that everyone is hopping on. There are some issues but for the most part the game is fine. Most of these people complaining are neck beard arm chair devs that have nothing better to do.

  • Pommersche92 Raimo Geisel (@Pommersche92) reported

    @playnewworld That's nice... But there are things broken that never should have made it out of initial brainstorming sessions and at latest internal testing. That an update like this is even necessary is proof of pure negligence on the developers part.

  • jibbs_skweezy SkweezyJibbs (@jibbs_skweezy) reported

    @playnewworld It's amazing how some of you who post these comments. They fixed the things that they currently have a fix for, and will fix what they can in the coming days as they produce a fix for each problem, half of you are just here to cry about not getting your way when you want It.

  • JinkirinGaming Jinkirin (@JinkirinGaming) reported

    @Someone31411943 @Gothalion @playnewworld The frequency, while nice, is also causing them to break things as they fix others. I'd rather them slow it down and get things right. New bugs have been introduced in todays update, while some older ones have gone completely unaddressed. But glad they fixed a few others.

  • GAT0R7 Kylie V (@GAT0R7) reported

    @playnewworld I’ve been noticing the graphics looking blurred or pixelated is still missing from problems listed. I realize it’s not everyone but I’ve seen on the forms others have had this issue for some time now too. Have a ticket open but no update thus far.

  • Aliftrouble22 Alif .S. (@Aliftrouble22) reported

    @Gosamer915 @Demonic__Reign @playnewworld The issue of the accounts getting disabled or hacked is very frustrating, it’s a sad thing the support team is not doing anything about the complaints people are dropping. I will advise you to contact Unitech_Support on Instagram to help you get back your account they are fast.

  • GlitchyCabbage Cole Slaw (@GlitchyCabbage) reported

    People shouldn't be banned for abusing exploits in a game. Especially one as poorly made as @playnewworld Fix your code ya *****

  • YiaSkrZ Krystian "YiaSkrZ" Sikora (@YiaSkrZ) reported

    @playnewworld Why Family Sharing not working (steam) after update?

  • MD_Gibbz Gibbz (@MD_Gibbz) reported

    @playnewworld Bruh I just want my 580 hammer. It's been like 3 weeks and still no fix lol

  • GunsteamV GunsteamV🇨🇴 (@GunsteamV) reported

    @playnewworld I love this "We have permanently banned players who exploited the Coin/Item dupe issue."

  • PantherLmfao Panther (@PantherLmfao) reported

    @JasonRocco77 @playnewworld I heard the freezing issue was fixed

  • Demonic__Reign Demonic_Reign (@Demonic__Reign) reported

    @HuhCarez @playnewworld i just talked to support apparently "Known issue" time scale to fix "UNKNOWN" so i don't know when ill be able to play luckily forza coming out tomorrow so theres that lol

  • OtakuTeddie OtakuTeddie (@OtakuTeddie) reported

    @playnewworld Yeahhhh…… the Game beyond being fixed under a week, it was best to do a full territory Reset and equipment reset it and give everyone a set gear to grind again once everything is back up and running from a shut down to fix the game, just saying but ya need too

  • Witchcraftgirl2 NudeWaffle (@Witchcraftgirl2) reported

    @SpookyFey @playnewworld What about letting them fix things before they change things?

  • K_is_for_Kody Sarzul (but married 'n stuff) (@K_is_for_Kody) reported

    @thwartedwaffle @cctcgsales @playnewworld Hopefully the dews can solwe that issue soon.

  • GSlayer1984 Tru_DemonLord_616 (@GSlayer1984) reported

    @playnewworld Hoping one day they fix that well guardian quest so my company can help me complete it. Rarely see groups for it

  • Gosamer915 Patch 9.1.5 noob (@Gosamer915) reported

    @Demonic__Reign @playnewworld Uh yeah…. I’ve paid over $1000 on WoW over the years a few years ago my account got ****** yo on there end(not hacked) took them about 2 weeks to fix it. **** happens… and at that point I had at least 7k hours in and that’s shorting myself probably. I didn’t cry about it.

  • TalosRiker TalosRiker (@TalosRiker) reported

    @RaphaelMerino1 @Maxwell0Coffee @playnewworld I know we can’t convince each other to agree completely on our stances, but at max level now myself and a group of friends have had less issues in 1 month playing this game than when ESO released and people gave Zenimax the same slack as FF. I think it’s moving along fine.

  • __Zeroxx__ Zeroxx (@__Zeroxx__) reported

    @playnewworld Thanks to your new update now I can't play for longer than 20 seconds without getting disconnected. Mind you I never had any problems with your game and this stupid update messed it all up for me. Its like you guys want people to quit.

  • MizSammii Sammii 🇨🇦 (@MizSammii) reported

    @playnewworld I have been getting Lag Detected and kicked since an hour before maintenance today. It is not on my end, I have 1gbps up and down.

  • SheepDenTV Sheep (@SheepDenTV) reported

    @JasonRocco77 @playnewworld Don't believe everything you see on the internet... especially if you, yourself, haven't seen any actual proof of any of these claims. I've never once had any issues minus a few enemies under a rock.

  • RaphaelMerino1 Raphael Merino (@RaphaelMerino1) reported

    @playnewworld Why ******** this game was client side and family share. Did you guys literally code this game as a single player game? Because given the issues, it looks like it. I wasted 300 hours leveling professions to 200 to learn people did it in 30 hours by dupping items.

  • Battz1G Battz (@Battz1G) reported

    @playnewworld logged in and theres a new glitch where my character is perma blocking with any melee weapon. so I basically cant play the game unless im using a bow LUL