New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 12/28/2025 23:05

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Vashtiian Vashtiian (@Vashtiian) reported

    @TipsOutBaby @playnewworld I can't play till they fix the GPU dying issue. Don't want to brick my card 😞

  • RookBright Rook.Bright (@RookBright) reported

    @playnewworld How about you fix the crashes. Sat here for an hour in queue and the minute I entered it crashed.

  • blitzaga Blitzaga (@blitzaga) reported

    @TipsOutBaby @playnewworld Now if there was an actual game to progress through... The problem is after you've leveled through 10 you've seen everything you'll be doing the entire time. It's completely devoid of content.

  • JamesJ1304 LostWorldOfJJ (@JamesJ1304) reported

    what the heck is going on with the Q´s today @playnewworld been #14 in Q then got an error now iam again 14 and its already been over an hour!!

  • CapitanDuckie Alfred (@CapitanDuckie) reported

    @playnewworld As a note, i have a stable 250/250 wired connection, internet connection isnt an issue. There seems to be some issue with the link between my twitch account and new world too, havent recieved my drops, thinkint that there might be some issue there, that makes the server kick me.

  • Harms_Loona ❤️Eula | Harmie | Baal WOOO❄️ (@Harms_Loona) reported

    @playnewworld please fix the de sync in expeditions in Sarragalla, makes the expeditions nearly unplayable, mobs unhittable

  • intrinscbro Intrinsc (@intrinscbro) reported

    @playnewworld Ya'll wanna fix Overseer Zane or wut?

  • queen_flannel Flannel Queen (@queen_flannel) reported

    @playnewworld can you please please please fix the hud issues soon. Not being able to see quest objectives makes it very hard to complete them. Esp with the only solution to fix it being to log out and then back in… with the queue times.

  • Slootbag Ted Bacinschi (@Slootbag) reported

    Hey @playnewworld I love playing your game very much, but I don't love when I DC or crash to any number of things and need to wait 4 hours to play again. Will you be adding some kind of DC grace period any time soon?

  • dreddhoundttv DreddHound🐺 (@dreddhoundttv) reported

    Just spent two hours in que for @playnewworld only to get booted at login again. I really like this game but this is wild.

  • HistoriaEstran1 Historia Estranha (@HistoriaEstran1) reported

    @playnewworld why ******** am i still banned and none of your customer service reps have done a ******* thing? I dont even care to tell you the details... but i was banned for 24 hours during the ******* BETA months ago, its been 4 days since full release and still banned. WTF?!

  • CRUZZY92 luis (@CRUZZY92) reported

    @playnewworld please help i got lag detected and got booted and won't let me back in... bring me down to queue 1 then gets and error code please help

  • DracoBDE Draco (@DracoBDE) reported

    @playnewworld PLZ fix the war bug... 2nd war i couldnt load into now.. why have so many Betas to release a product still not working?

  • its_chrisbell Chris-Sama (@its_chrisbell) reported

    @playnewworld FIX YOUR DOG **** GAME. GOT A 24 HOUR BAN FOR NOTHING.

  • JKuson John Ryan (@JKuson) reported

    @TrentR1983 @playnewworld Just go to a server without a queue. In the beginning popular names like Valhalla and Olympus got flooded. I was annoyed but just gave up on my first character and started over on a low population server. So glad I did, I'm having a blast with no issues or wait times.

  • JKuson John Ryan (@JKuson) reported

    @playnewworld Just go to a server without a queue. In the beginning popular names like Valhalla and Olympus got flooded. I was annoyed but just gave up on my first character and started over on a low population server. So glad I did, I'm having a blast with no issues or wait times.

  • JeremyCoulter1 Jeremy Coulter (@JeremyCoulter1) reported

    @shawn13133 @mgio2005 @playnewworld connection/crash. Still not in place.

  • Tqlon_ Talon (@Tqlon_) reported

    @Slootbag @playnewworld Verifying the game files on steam fixed that problem for me, i was disconnecting literally 5 minutes into playing without fail. After i verified the files it found a file missing and added it, and now i have been playing without problems.

  • lulsymp888 ihateyoueli (@lulsymp888) reported

    @playnewworld why am i getting a server timed out error trying to spawn in

  • MajorLemons Major Lem0ns (@MajorLemons) reported

    @playnewworld it's real ******* annoying to get all the way through the queue 4 TIMES and then get error coded that it failed to spawn me in.

  • sleazeberg Buh-lah-kay (@sleazeberg) reported

    @playnewworld so glad i spent $50 on this game to not be able to play with my friends. TERRIBLE customer service. its amazon for god sake. being unable to keep up with overpopulation is a very poor customer experience. boo 0 of 5 stars

  • L337Lauren Lauren Bleszinski (@L337Lauren) reported

    I’ve had bad luck with @playnewworld this week. At 20.8 hours logged on Steam over a few days, I was finally able to get into a low pop server with the queues. Got to level 6, tried again the last 2 days & getting the “can’t establish connection to sever” issue now. Ugh!! @amazon

  • nikrrrrd nickyyrrr (@nikrrrrd) reported

    @Cup_of_Joe904 @playnewworld Joe **** you New World is trying dam hard to fix there game can you have some ******* appreciation

  • saifrkk SRK (@saifrkk) reported

    @MichaelBarbourx @playnewworld Anyways how can my new friends play with me on the same server if thats not an issue ?lol

  • JoshisTheName17 Josh (@JoshisTheName17) reported

    @playnewworld I just sat in a 400 person que twice to only say connection error when it was my turn to join

  • _Charlie86_ Charlie (@_Charlie86_) reported

    @getvindictive @playnewworld dont wanna fry my gpu until they fix that ****.

  • CapitanDuckie Alfred (@CapitanDuckie) reported

    @playnewworld talked to support, no help there, but post day 1 i have gotten kicked from the server after 1-10min of gameplay without fail, have spent the last three days with queueing 8+ hours a day, if lucky playing maybe a total of 30min in an entire day. Is there a fix?

  • Ice_man690 Robert C (@Ice_man690) reported

    Hey @playnewworld I have made my character and got off the game to take break and now the server is at max population and there is no queue, I just keep getting connections error, timed out while waiting server to spawn the player. Any ideas?

  • 1sthandman 1sthandman (@1sthandman) reported

    @Gothalion @playnewworld this is a problem

  • MagpieDawn MagpieDawn (@MagpieDawn) reported

    @getvindictive @playnewworld Trying to get into @playnewworld, but minor hiccup with fatal errors that keep me from getting into it?