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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Eraxy
(@eraxyexrs) reported
@playnewworld hey @playnewworld CAN U FIX YOUR GAME>? i stay in que 5 hours and then when i finaly login in game after one min i have LAG DETECTED. And dropped to que again to 2.5k? can u fix your reconect system ??? i am payed full price for what?
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Arnie
(@3ncode) reported
@playnewworld please, please, please sort out queue disconnect/crash protection. I've worked all day preparing for a war only to crash before the start and end up in a 3 hour queue (after going through a 3 hour queue to play!).
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Crashdoom 🇺🇸
(@crashdoom) reported
So uh, anyone know what the "Restricted Area. Region is blocked." error is on @playnewworld? Can't seem to travel into Windsward on Castle of Steel.
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Stormy
(@Stormy_FM) reported
@JayzTwoCents So if my 3070 dies, at least I know I'm getting a replacement. (When is another question, lol). The sad thing about it is that @playnewworld doesn't even seem to acknowledge the problem, even if it isn't their fault. (Which I kinda doubt at this point)
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New World’s Papi Taco
(@CtrlAltTaco) reported
Mass reports are becoming an issue on @playnewworld. Governors of companies are having people mass report to get other companies governors. These reports need to be manually reviewed.
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Aaron S
(@el3ctronman) reported
@playnewworld Are you going to fix the UI glitches that get stuck on the screen or when pinned quests disappears and no way to get it back? Is there any way to reset ui without having to logout and get stuck in queue?
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Emmanouil Eisa
(@EmmanouilEisa) reported
@playnewworld show me a game that you relog@because of lag issues and you get que... YOU GO T MAIN MENU AND GET QUEUE. Embarassing game nice
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Tyler Wadding
(@WaddingTyler) reported
@freud010 @playnewworld Having the same problem steam won’t issue a refund rip
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Hackman
(@HackmanWow) reported
@playnewworld @AsianGirafffe Incredible empathy towards the playerbase getting routinely bent over by the disconnection issues. Implementing a disconnection grace period and preventing AFK auto runners should be key. Most server queues are a bi-product of this. Or employ GMs to kick them
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Tim Jessberger
(@tjessberger) reported
@playnewworld I think you may have meant to disable the starting area queue on worlds where new character creation is disabled. Established players are being put in a "starting area queue" that does not move, if they log out near the starting area. Only fix is character delete.
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Marc
(@bananawaga) reported
@HiveNewWorld @playnewworld Fix pls @playnewworld
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Kast
(@Kasteros) reported
@playnewworld @Lifeisgugu1 I guess untill you fix queue issues so... forever?
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Seedl1ng
(@Seedl1ng1) reported
@playnewworld Are u guys gonna fix graphic card crashing I legit can’t play the game without it black screening every 30mins
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Miracleshot
(@MiracleshotGame) reported
@playnewworld I got disconnected from game crash so I went to load back up and now when I hit play button it just idles and never connects to server. Is this server issue because I have had no connection issues till now.
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Ben
(@ben_akali) reported
@playnewworld over 12 hours in queue and still haven't been able to play, are you gonna fix this?
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TerribleTrebor
(@TerribleTrebor) reported
@playnewworld Love the game, BUT... Would be Nice if you could fix the "Lag detected". Kicks me out and into que, I que for 30 min (longer later on the day), i get in, play for 10 min and then repeat. Unplayable.
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Hershey Sayas
(@XClearSightX) reported
@Cup_of_Joe904 @playnewworld The game seems to be ok logging in Isn't the issue for me. It's not the game's fault that it's so popular right now and that people are playing it. And it was expected to have huge traffic so suck it up and just Que up. @playnewworld keep up the funny ****!!!
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***** ******
(@pebbs_uk) reported
@playnewworld When are you unlocking servers? so i can play with my freinds... And why is ****** a banned name? I have used my name for 20 years with ZERO issues.
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LevelUpLive
(@LevelUpRob) reported
@ColesyGaming @playnewworld I'm wondering if it's certain cards , I've seen plenty of people using them with no issues. But I can completely understand why people would be in no rush to risk it
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Nemanja
(@Nemanja888888) reported
@playnewworld really guys u took Millions of the $ and u can’t fix if you get disconnected from the game that u have 2 or 5 min to get back now I need to wait 4 h in the queue this is ******* Shame I don’t even wanna play this game because of this obviously u don’t care u took $
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Eraxy
(@eraxyexrs) reported
hey @playnewworld CAN U FIX YOUR GAME>? i stay in que 5 hours and then when i finaly login in game after one min i have LAG DETECTED. And dropped to que again to 2.5k? can u fix your reconect system ??? i am payed full price for what?
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Dova
(@oODovaOo) reported
@playnewworld maybe increase server cap so i can even play and finish my fkn events i made for the server and my company like WTF is it that hard to upgrade server cap !!!!!!!!!!! getting fkn lag detected from time to time and queue for 3h to play on fresh server is just fked up
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Charles
(@ITXElite) reported
@JayzTwoCents @playnewworld needs to fix this issue it a amazing game but not worth the risk
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Ghrimmzy
(@Ghrimmzy) reported
@playnewworld Holy lag city…hardlined in and I’m getting mad lag spots…👎
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Russ
(@rusblake) reported
from
Hillingdon, England
@playnewworld love the game, hate the login times, is there any update on when/what you plan to do about server capacity? Over 700 in a queue is a-bit too much. Maybe increase by 1000?
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Lazarus
(@LazarusHorror) reported
@WheaT0ast @playnewworld Need to fix Zane
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AS-3D Druck
(@AS3Ddruck) reported
@playnewworld Why are you wasting time to show how awfull you planed this out instead of fixing the Problem. Just allow 20 000 People on 1 Server with 3-4 Instances instead of 2000. This Game is about to fail in a few Weeks (long therm) And add Region Block
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Fredrik J. Haugen
(@fredrikjhaugen) reported
@playnewworld Please implement a feature to remember your place in queue... Got error message now, after 5 hours in queue, and now I am just stuck on character screen for 40 minutes.
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NiterFx
(@Niterfx) reported
@playnewworld @LemmyBravo AFK players exist because of the ridiculous long queues. So the fix is not kicking afk player, is fixing the queues. If i leave for 10 minutes to do my stuff then ill have to wait 2 hours to start playing again.
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New World’s Papi Taco
(@CtrlAltTaco) reported
Mass reports are becoming an issue on @playnewworld. Governors of companies are having people mass report to get other companies governors banned. These reports need to be manually reviewed.