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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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remy
(@karlremy11) reported
@playnewworld FIX LAG DETECTED
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Nawaf Aldubeikhi
(@N_ALDubeikhi) reported
@playnewworld Fix servers damn queue if i got dc why should i wait for fking 7 hourse to reconnect again wtf is this you got the largest servers on planet and server cap is 2k is this 2005 ?
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Azzavhar
(@Azzavhar) reported
@playnewworld Character list isn't loading up atm. Circle spins around for a bit. Then after about a minute, gives error: "Connection error. @ mm_connerr_rep_timeout"
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𝓜𝓪𝓻𝓲𝓪 𝓑𝓮𝓻𝓰𝓶𝓪𝓷
(@AiryChip) reported
@playnewworld --> so, now to the question: Can I transfer a char from US to EU when you've gotten the EU-servers down from HIGH +2000 queuing at each and every one? Or are you making the char-transfer within the same region only? /hoping for answer
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MooBoxer Gaming
(@MooBoxerGaming) reported
@playnewworld fix your'e FK*** game.. pc crashes are fk*** un-acceptable. 2080ti and 1950x threadripper " aparently " cant handle the que which btw was sitting at " 10 " for a good 2 hours -_- yeah. not cool.. good idea, poor release. 12 hours played ( all of which in que btw )
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Micke Mild
(@MickeMild) reported
@playnewworld I get lag detected on a 1/1 gb fiber connection tested all the this and reinstalled the game any news on this
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AR-15 (Assault Rabbit) Russian BunnyBot
(@evil_bun_bun) reported
@playnewworld it 'detected lag' and tossed me from the game, I could relaunch from main menu, however memory consumption still up high, quit to desktop and immediate relaunch and it dropped to around 20% (from 63% or so) and it was fine for a while.
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Felltyr
(@felltyr) reported
@playnewworld The lag in Aus servers right now! :/
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Zuko
(@Zuko_exe) reported
@ryan_welly @playnewworld @LemmyBravo Surely if people wanted to play together they’d just go to a less populated servers? The problem is people afkikg in settlements or armine because they don’t want to queue again, but then more people do it and that just increases the queue size
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WeirdUncleOutkast
(@WUOutkast) reported
@MikeDaUnicorn @playnewworld @brunopo_ I have yet to have an issue in getting in the game. The longest I’ve waited is 45min. And I have 30hrs of play time so far. Maybe you picked a streamer server. Not the games fault. MMO’s aren’t infinite
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Johnny5
(@Kryptuxgaming) reported
@playnewworld How about fix your game so it doesn’t brick ppls video cards…
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Thomas Schmid
(@glendenstone) reported
@playnewworld Would love to but the game keeps crashing with fatal errors, any tips @playnewworld ?
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S
(@toruciru) reported
@Woppledinger @playnewworld Your friend can play in another world for now and all of you can just move to the same server later. It'd be very bad to incrase capacity. Boss spawn rate & resource spawn rate would be a major issue later, not to mention lag.
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127.0.0.1 〓〓
(@local9) reported
from
Bristol, England
@Verone3784 @playnewworld I've not once had a queue issue, but then again I'm not playing on a popular server (or a streamer server), and I'm playing US East from EU West (the ping was better also 🤨)
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NightRaven🏹
(@IAMTHENlGHT) reported
@playnewworld Will there be a compensation for the issues to the player base?🤔
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Sergi Madrigal
(@LvsyanLoL) reported
@playnewworld I have a problem that when I got lag, you kick me from the game and I go to queue, there is any way could you fix that? instead of kicking me from the game, just leaving me there till I get my conection back? I would like to enjoy your game.
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Alex
(@Alex03138481) reported
@playnewworld Let me clearly understand. So u say now character transfer only between regions if same. As i started us west to able to login bc eu was full on que. Spended 20+hour and u say now will not able to transfer to eu server ???
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Chilli
(@chilli_thing) reported
@playnewworld Fix ya ****, Agartha server is lagging so bad that it make armine practically unplayable. Can you please try and solve this.
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MikeDaUnicorn
(@MikeDaUnicorn) reported
@playnewworld @brunopo_ Please do your best to be patient... We paid for the game if you don't know. We are your customers and this right here is bad customer service.
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MihaiC
(@Drunk_Pandaren) reported
@playnewworld Are Amazon and New World devs looking at the already happening issues with the game over using graphics card power and eventually breaking them? There are dozens of posts about it and also complaints. How sure is to play this game still? I am asking as an rtx 30 card owner
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Void
(@TheVoidWolf) reported
@playnewworld Whos got that "Timed out while waiting for server to spawn the player" error raise your hand :P
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Gregory Stamatiou
(@AriochGS) reported
@playnewworld problem for me is not the queues themselves, my problem is reaching a low number like right now, i was #6, and getting an error, and then back to queue! You should make some kind of system that if some error happens the queue remembers where were you for the next 5 mins..
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Carlos J. Rodriguez Vega
(@tronexhx) reported
@playnewworld @LemmyBravo You guys kicking AFK players are lame. I would like to go to the toilet and have a meal without thinking I need to queue for 5 hours. Fix other things that are more important FFS
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Clarke Baldwin
(@Clarkeyb0y) reported
@playnewworld World capacity isn't your issue. It's traffic flowing into login queues that can't handle it. We fixed this after many years of work in WoW, and not being a techy I couldn't tell you how, but you are tackling the problem from the wrong side.
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Bones481
(@Bones0481) reported
@jackanoryy7 @Adeptus_Addy @playnewworld If you didn't think you were doing something great or a service to the world then why report it. The player did nothing to you. Ppl are *****, moronic, and obtrusive to mention a few. Sorry you got banned but seriously if the player wasnt bothering you leave it alone
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Brsph
(@BrsphOCE) reported
@sunfrog1 @playnewworld Must feel nice. Grinded leveling for 7 hours waiting for the boys to get home, they all get online and we are about to go do the fun **** and I disconnect and get 1400 in queue. There’s my cry for the day
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Marty
(@Mar_TV_) reported
Greaaaat... 3 hour queue to get into @playnewworld play for 30 minutes then get lag detected back to a 1500 queue at peak time.... see you in 5+ hours aternum
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ArturoGonzalez
(@Arturo7menos5) reported
@playnewworld Disconected by a crash fatal error 30 secs, and now 1300 queue. Gj guys
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🟩Pomelo Errante🌋
(@ErrantePomelo) reported
@playnewworld im stuck since yesterday, fix your game.
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Scary
(@EsteemPunk) reported
@playnewworld I would love to but I'm getting connection errors