New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 01/19/2026 02:30

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • iZemae iZemae (@iZemae) reported

    @playnewworld This issue is not just US-East. Same issues on EU! Error on login with no skins and shop tokens wiped to 0.

  • bezoooz BEZOOOZ (@bezoooz) reported

    @playnewworld My character is gone... and your support chat just gives an error when trying to open a ticket. Such a garb game. And the audacity to claim game of the year is laughable. How do you contact support or find out why your character is just gone??

  • Ace4D Alex Moldt (@Ace4D) reported

    @playnewworld I have the same problem on EU central too

  • jacob_brag jacob braga (@jacob_brag) reported

    @playnewworld the login/authenticator for players to play on US EAST servers in the game is broken. No players can login to any servers on US EAST

  • Kaliito_Val Kaliitto (@Kaliito_Val) reported

    @PlagueTemplar @playnewworld Dude stfu. Online games like that have so much **** going on server side there are bound to be issues. Just put your big boy ******* on and wait for them to come out with an update on the crash that just happened

  • Dave72770173 Dave Is Here Right Now Man (@Dave72770173) reported

    @playnewworld New world is having an issue? Well I never. That's just absurd, new world has no issues.

  • thedudeplayzzz Thedudeplayzzz (@thedudeplayzzz) reported

    @bpddot @playnewworld Exact same issue

  • CanisoTweets Caniso (@CanisoTweets) reported

    @playnewworld EU aswell some login problems

  • pt_drak PTdrak (@pt_drak) reported

    @playnewworld And accessing the Forum also has a issue (I can't login into it)

  • GoodInt93 Good Intention (@GoodInt93) reported

    @playnewworld servers down?

  • yNzx_CSGO xJJ (@yNzx_CSGO) reported

    @playnewworld Can't connect to EU Central either, problems with amazon login.

  • Firnunir Patrick Schober (@Firnunir) reported

    @playnewworld My friends say they have little problems in EU too😔

  • PlagueTemplar 🎮Plague🎮 (@PlagueTemplar) reported

    @playnewworld Issues? I can hardly believe it...

  • TzunnyNIB Tzunny (@TzunnyNIB) reported

    @playnewworld Lost all my skins on EU server, fix your bs game ffs or leave & let others capable doing it, geez !!!

  • EmptyLuckBox EmptyLuckBox aka Rawzi (@EmptyLuckBox) reported

    My characters are gone and the world list do not load, I can't even login into the forums :/ @playnewworld

  • fenidokh Fenidokh (@fenidokh) reported

    @playnewworld Same issue in EU-central :(

  • Dave72770173 Dave Is Here Right Now Man (@Dave72770173) reported

    @Ayo_ItzRed @playnewworld Not sure your point as all the patches have caused problems.

  • bezoooz BEZOOOZ (@bezoooz) reported

    @playnewworld Yall are so late to address issues its ******* sad

  • pt_drak PTdrak (@pt_drak) reported

    @playnewworld And accessing to you Forum also has a issue (I can't login into it) with my Amazon Login

  • PingEvil Evil Ping (@PingEvil) reported

    @playnewworld Cash store is not working either. But this is US West.

  • HaRdTrAnCeDJ1 Hard TrAnCe DJ (@HaRdTrAnCeDJ1) reported

    @playnewworld What about the bloody lag on eu central?? It is unplayable

  • twok00l The Mk Riley (@twok00l) reported

    @playnewworld Login Malfunction when trying to get into the game. Any information on this for the players?

  • DistinctTrinata d'Trinata (@DistinctTrinata) reported

    @playnewworld No word on the login stuff being down?

  • leonek_csgo leoN (@leonek_csgo) reported

    @playnewworld EU Central have same problem.

  • ParfaxGaming ParfaxGaming (@ParfaxGaming) reported

    @playnewworld your login service has been down for awhile now with no information about it. Could we please get some information.

  • crisp_kochan kristoffer kochan (@crisp_kochan) reported

    @playnewworld Server EU-Harmonia has the same issues too. All my amazon gaming stuff is gone and the skins I payed for. In-game name is: YeetDabMcFapDab

  • VicariousMale Vicarious Male (@VicariousMale) reported

    @Litvan @playnewworld They literally said there’s a connectivity issue with the website. I had this problem aswell trying to start a thread and being unable to due to not buying NW on steam but on Amazons site. They’ll have it fixed soon no doubt.

  • pt_drak PTdrak (@pt_drak) reported

    @playnewworld [2021-12-07T17:40:00] [9420:27140:20211207,174000.816:ERROR main_win.inl:27] Initializing windows game crash uploader logging [2021-12-07T17:40:00] [9420:27140:20211207,174000.816:ERROR GameCrashUploader.cpp:47] GetUserStreamSources

  • BigMaddTTV Yung Jackson (@BigMaddTTV) reported

    @playnewworld US east deipnias-ImBigMaddTTV. Please tell me the hours on this character aren’t going to be for nothing. Please fix

  • mc_coolr McCoolr (@mc_coolr) reported

    @playnewworld Any word on how long the login is going to be down?