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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Mart Kedisi
(@MartKedisi) reported
@ted40225351 @JamesJa82842666 @playnewworld We tried to transfer servers, and got into a worst one, also deserted at some point. It is not our fault dev can't fix a bug, or stop abusers, we're honestly tried to give feedback, and it is disregarded. That is why I am frustrated. I also like the game as you all do.
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OG_Swole_Nasty Gaming
(@Og_swole_nasty) reported
@playnewworld I’ve had a ticket for over a month talked to atleast 10 different customer service reps and they each tell me to try again in 24hrs just to get me to leave the chat. I have a ticket number if you want it, please help
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Afro.Lee
(@AfroLee7) reported
@playnewworld #3 stop charging people soo much to travel. It needs to hurt, not Robb you and make you not want to play. Another is crazy. Too many other games have transportation and pvp/pve with no issues. Level 30mounts in the works And reduce azoth cost. .
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Kh3jan
(@Kh3jan) reported
@Ayo_ItzRed @playnewworld Of course I didn't login. I just thought I'd post something for the hell of it....even after today's "Maintenance" there's still no resolution to being able to "Trade" Furniture, or even store it directly from Inventory to Storage Shed. GG.
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Robert Galvan
(@robdavidg1375) reported
@playnewworld AP - Cynthus is effected by the maintenance going on. Even thought the Forum posted it should not be affected. Cynthus is not even showing up on the AP list for me to click play with my character. please fix
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JoPom
(@JoPom5) reported
@playnewworld I saw a video about the pvp is broken ?? When you move de window your invicinble or something like that... whats happen with that.. it is fix ?? Or when this will be change and fix !?
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ellimist
(@alandoesnttweet) reported
@playnewworld ruach up, yet shows 0 players? also receiving message Login unavailable: World is under maintenance
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Snuffleupagus
(@April03972320) reported
@playnewworld You fix one thing and something else goes wrong. CAN YOU PLEASE FIX CRASH POST aka outpost. I’m getting threatened on my server for being reported because I like outpost and they said I’m asking to be reported because it’s making the server crash.
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Yoshi Rocks
(@Y0shiR0cks) reported
@playnewworld Please... please....Once again I can't tell you how many bugs there are in this game now after patch 1.1 Salvage bug Salvaging things in your bank slots. items not showing up correctly in your inventory. THE BIGGEST ONE OF ALL..WARS ARE ONCE AGAIN UNPLAYABLE DUE TO LAG.
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Kronick
(@Kronick_R6) reported
@playnewworld expeditions are not working
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S1Cness
(@DTS1C) reported
@sean57529218 @playnewworld I bet that jizzm in your neck feels real nice too, eh?! Go back to wankin' it to your prime membership! They haven't done **** to this game outside of taking the servers down to undo all those "constant fixes" you speak so highly of. Cash shop bs don't qualify as "content" kid.
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Mart Kedisi
(@MartKedisi) reported
@ted40225351 @JamesJa82842666 @playnewworld We have reported over 15 of them, and eternal pools abusers, it is not the common abuse, they go over walls for a safe spot, kill lvl66 tentacle and use unstuck to get back to safety after they get loot, it has been 2 months and yet there is no fix or punishment over that.
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dragonorth
(@dragonorth1) reported
@playnewworld Literally the game had a perfect concept and it had so much capability to be something good. But were you started lacking. Unfair bans,player exploiting the game and not banning or caring for that in an urgent matter, broken economy system cheat,broken armors, trading system down
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Winslow 🔪
(@GamingWinslow) reported
@playnewworld uninstalled until you can provide stable gameplay. The war lag and random broken things, I thought the PTR would filter this sort of stuff out.
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grossepomme
(@GrossePommeMLG) reported
@playnewworld fix the bow pls.. it is very ****** it is so sad...
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JP 🇬🇧
(@twitchTV_JP) reported
@playnewworld This update has made the game so horrible and un playable,12k health and get one shotted by everything in myrk how was this in anyway a good idea,fix the spear enemies in myrk they are literally hitting me from miles away.
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gizlikodlar
(@gizlikodlar) reported
@playnewworld Why don’t you test stability issues on ptr?
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Drakonman but swarmed by ants
(@DrakonmanTheFox) reported
@escape1979uk @JacobJenson6 @playnewworld I have trouble belive you considering the manufacturer already stated the issue was with manufacturing. I don't belive you even own the card.
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Aidan Johnson
(@AidanJo60287440) reported
@playnewworld can you please fix dungeons on eden? you cant enter any expedition
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PrimeRib_94TTV
(@RibTtv) reported
@DTS1C @playnewworld to be fair, at least they're attempting to fix ****. that's all I can ask for.
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Arief Rachman
(@fueled_byhatred) reported
@JJTHEGYMRAT @pyromajor1 @playnewworld and idk whats the meaning of PTR tho. they said PTR for people to check bugs,glitch, anything yet they not heard any of PTR players though
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InhumanV
(@inhuman_v) reported
@NerdGirlGasm @playnewworld You probably never seen this kind of bad start because you never played an MMO before? Tbh, im also upset with all the bugs and lag, but only thing i can do is wait and see what future decisions and fixes the devs will do. This is a normal start for any MMO. They working on it.
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Alanay
(@MrAlanay) reported
@playnewworld Not sure why everyone is so crazy negative. The reason they're patching unannounced, I assume, is because yesterday's "big patch" came with a lot of tiny bugs. People were having issues such as quest pins/unpinning not working, bought items not showing up immediately... (1/2)
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Snuffleupagus
(@April03972320) reported
@playnewworld You fix one thing and another goes wrong. PLEASE FIX CRASH POST aka outpost. I’m getting threatened to be reported on my server for signing up for outpost because it makes the server crash. Granted it’s not my fault….but still my favorite thing to do lately. Please fix!
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JP 🇬🇧
(@twitchTV_JP) reported
@playnewworld This update has made the game so horrible and un playable,12k health and get one shotted by everything in myrk how was this in anyway was any of this good idea,fix the spear enemies in myrk they are literally hitting me from miles away.
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AJ
(@Bazookavich) reported
@playnewworld why, as a level 60, getting creamed by two level 57 wolves in Ebonscale Reach? I didn't have this problem before.
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Redz
(@Ayo_ItzRed) reported
@Kh3jan @playnewworld THIS post makes a lot more sense now that the patch came out, not 2 seconds after the post with no knowledge of what’s happened…if furniture still can’t be touched, then that means the dupe issue isn’t fully resolved, therefore it needs to stay untouched, GG
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Alanay
(@MrAlanay) reported
@playnewworld ...the gathering bar not filling up, and more issues. Some people even lost some of their gathering items. They're doing a quick patch to "patch up" most of these bugs. It's a new game and no doubt will there be a lot of bug-fixing to be done in the coming year. (2/2)
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*****
(@Guidoveltman) reported
@playnewworld Server are up again, stop complaining and be glad they fix stuff
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Connor R Gillies
(@Connorrgillies) reported
@Kakoiw @playnewworld I had the same issue. There was an Nvidia update once I downloaded it, game worked again.