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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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8gambit
(@8_gambit) reported
@GToumanoff @playnewworld Don't you think that would introduce more problems than solve? Anyone would be able to flag/unflag. It would kill openworld PvP and replace it basically with duels. You should give group PvP a shot. It's fun and it introduces more strategy. (For group v group ofc)
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Lynn
(@linaori_lynn) reported
@rdevil44 @VashurinM @playnewworld I read that they are aware of the performance issues, so who knows if it'll be fixed. They did fix a bunch of issues in a short amount of time between closed and open
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Lilian Mae Ball
(@MaegrenOfWithy) reported
@playnewworld please do not delay launch again. Companies are getting organised and people are making rl plans booking holidays clearing schedules. Whatever the issues (yes, audio glitch) we know them you know them and you'll fix them. It's good enough now lets go
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Ghost
(@Synth_Gaming89) reported
@ZekeGamerz @playnewworld Yeah ok. That’s fine. Hopefully it runs fine at launch otherwise this game could be in trouble
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Elementalistly
(@Elementalistly) reported
@coolierewind @playnewworld This is the biggest worry for me...as well, the factions feel like they will always be stacked Syndicate. Just a major balance issue for me.
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Lloyd Williams
(@lloydcars) reported
@playnewworld Got to Level 25 and did the first Expedition it was a blast looking forward to some QOL updates and the audio bug fix mainly but looking forward to release :)
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Nikola Tosti
(@NikolaTosti) reported
@playnewworld don't shut servers down. Let us find more bugs and have the proper polished game released in few months time
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DeeSportsGaming
(@DeeSportsGaming) reported
@playnewworld not sure if you’ll ever see this but some simple QoL for Companies: - Company Treasury Log (to see who has donated what) - Company message of the day fix (won’t let you type) - Company Crests (please bring back letters) Appreciate all you do, love DSG 🧡
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Simon * Mental Health 💜 #BLM 👍
(@XaryenMaelstrom) reported
@_mezmur @ZekeGamerz @playnewworld Better question is... is it fixable? I believe so. Even if there is another delay. Personally find that much more agreeable than what we usually see. A broken game. The betas are for this reason exactly. To get feedback and to find and fix problems.
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Marek Langer
(@MarekLanger12) reported
@playnewworld How is open beta worse then closed beta? Servers are lagging so much, also a ton of new bugs. It is really a disappointment tbh. Hopefully you can fix this before the release. (Server: Fae)
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henry73
(@henry7310) reported
@ZekeGamerz @playnewworld So you know most players Zeke? 90% in fact? If I take a small sampling of people I know who are testing the game, about 10 of the 20 are having serious issues. That’s 50%. But since you know ALL players, we will go with your 90%
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클에아
(@Cassara71) reported
@MarekLanger12 @playnewworld They're working on performance. Bugs happen, at least they didn't fix a tiny bug and cause combat to break. Beta is to find and report bugs, not be bug free, it's not release.
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Brandon Wells
(@BrandonWells01) reported
@playnewworld I think the biggest problem is going to be when a streaming joins a world and his/her community all join the same faction. It is going to make it impossible for other small factions to take over.
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xSHIMRAx
(@xSHIMRAx) reported
Ok so I’ll say it, the people whining about the open BETA of @playnewworld saying it’s to buggy etc..ITS A BETA NOT THE FULL RELEASE! Quit crying and play the beta and leave FEEDBACK so they know what to fix. ALSO this beta was to test servers, bugs, etc. QUIT ACTING SO ENTITLED!
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Bellii - justgayming
(@justgayming) reported
Kind of bummed, I couldn't even play the beta this weekend because of all the audio issues. I don't want to hear the mob breathing on me 15 feet away because someone else is fighting it. And playing without sound effects or voices isn't really worth. @playnewworld
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Zeke
(@ZekeGamerz) reported
@Synth_Gaming89 @playnewworld They have 2-3 weeks from beta to literally work on lag. Should be done easily. I am not experiencing it so I can't attest. Only time i see it is when i enter towns and there's 300 people in it lol.
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masv
(@marcolas1994) reported
@MarekLanger12 @playnewworld to be honest i feel the the same. looks like they waste 1 month to nerf a lot of stuff's and keep the bugs in game. still a good game and i hope they can fix it in time
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VexImmortalis
(@VImmortalis) reported
@ZoeLinda_ @playnewworld "You need thicker skin so I don't have to address my issues with being wilfuly ignorant"
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Viley
(@VileySerpa) reported
@playnewworld Game is in pretty good shape, a few bugs but it can be easily fix. Also, please don't put mounts in the game, there is no need at all for it.
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DgtlShark
(@Zachary36049130) reported
@playnewworld To tell you to fix your window mode, fix the FPS issues, and add a 2hand sword. Other than that I guess I am ready for the 28th. No need to burn myself out. I'll let the others get to the end of the game lol
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Zeke
(@ZekeGamerz) reported
@Synth_Gaming89 @playnewworld If its an issue for some and not for others then thats not a critical issue. Yes it needs fixed. Yes they can do it in the next 2 weeks. No the game does not need a delay to do so. The game is completely fine besides for some people stating they are lagging. Can be fixed easy.
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Geek Gamer
(@GeekGamerTR) reported
@playnewworld Just fix bugs ,exploits and glitchs @playnewworld There are much much more bugs than closed beta
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Enzo Troccoli
(@Enzoplobeast) reported
@playnewworld Last day in new world time to switch to Final Fantasy Online, if data rolled over to actual release I would keep playing, just no point until release, also fix swimming/drowning. Fix audio bug that wasn't there in Closed Beta. Fix Medium weight back to what it was in Closed beta.
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Revenant Kitsune
(@SenseiSteeltail) reported
@playnewworld My agenda is to hope you all don't push the game back yet again. Game is beautiful and I've only encountered a handful of small bugs.. basically nothing that should take major work to fix.
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Kloudus
(@kloudus) reported
@ZekeGamerz @playnewworld I don’t think it should make them feel bad, but they could learn from some of it for sure. Maybe even fix a few minor things after release. Everything I saw looked dandy 🥸
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toljar
(@toljar) reported
@playnewworld Hey can ya'll explain how to use the guild management system, or is it broken? I cannot assign permissions to other ranks. You click the check mark, and it shows you made a change... but nothing saves.
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Gabe stark
(@iHadAnEyeDea) reported
@playnewworld If only I could take part in it, but y'all won't fix the no second weapon glitch 😒
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Xandaozinho
(@Xandaozinh0) reported
is it just me or is the RTX 3000 series having FPS issues in the game? I'm worried because in other games it runs smoothly but in cities or places with many players the FPS drops a lot... that a problem between the 3000 in the game or is my pc ? @playnewworld amazing game btw
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tuukka
(@KookasKukko) reported
@MarekLanger12 @playnewworld i had pretty much no bugs or issues game sure needs some polishing but its looking good
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6xchampsPATS
(@pats401Fan) reported
@ZekeGamerz @playnewworld How is that fair when there is so many others experiencing issues