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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (75%)
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Online Play (13%)
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Glitches (6%)
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Game Crash (6%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Seira Chan
(@seirakatsuto) reported
@playnewworld You didnt understand that the problem isn't that there aren't enough server, we need more capacity! There are guilds and organizations, it's useless to say TODAY that you add more servers if every guilds are in one server.
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Swagnagger
(@Swagnagger1) reported
@playnewworld Been in que since 8 am, and after 8 hours I'm still in que! Keep getting bumped up. Fix this crap! Thought the company behind AWS would have better servers than this
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Lacerta Brujah
(@lacerta_brujah) reported
@playnewworld Loved playing and knowing all my resources and skills stay mine lol. I know people complain about too long queues and maybe I am lucky that I had plenty to choose from so picked a low pop server that had like 8 queuing. No problem into game straight away and steady game play.
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StrangeTimesTv
(@StrangeTIMes01) reported
@rekonsile @playnewworld im having the same issue couldn't get off the beach in everfall
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Kyujutsu Gaming
(@kyujutsudesu) reported
@playnewworld There's an issue with the name reservation. I had created a character to reserve a name for my friend on my account. Even a couple hours after deleting the character, the name is not available for my friend.
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Mackiechu 2.0
(@MackiechuPH) reported
@playnewworld stream cut short cause of net and streaming software hiccups :'( Will try to fix everything tomorrow Thank you! ♥
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GGhey
(@Leghey) reported
@playnewworld Adding more worlds is not going to fix the problem of having a 2k player limit. Psherotv has been in a 6 hour q sitting at 1300is position. I personally have been in the q for over two hours sitting at 4,327
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Emmanuel Torres - Emmantony 💙
(@Emantony) reported
@playnewworld Well I would expect to play until tonight so I have no problem with waiting I trust that they will manage to solve it.
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Виктор Волков
(@KoTHunt) reported
@Zaknefian @iCrohnen @playnewworld Stop lick. I play 11hrs , 40 min Ingame , 10hrs queue. 3 time kicked from queue. From 100 to 2500 , from 2200 to 4800. What’s problem? It’s worst login server ever
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Swagnagger
(@Swagnagger1) reported
@playnewworld Been in que since 8 am, and after 8 hours I'm still in que! Keep getting bumped up. Fix this crap! Thought the company behandling AWS would have better servers than this...
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Sin 🏳️🌈
(@FuzenSin) reported
Been stuck in login queue for 2 hours now and I’m still 2k in line. Why would you only allow 10-15 players to login to the starting area at a time? @playnewworld I hope you realize there’s people at lvl 30 now while the vast majority is stuck waiting
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Nickelodeon
(@PIXAR999) reported
@playnewworld Adding worlds doesn’t solve the issues, adding cap is
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SarkGP
(@GpSark) reported
@playnewworld thats not the fix, increase the cap, its easy.
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Rook Empire
(@EmpireRook) reported
@playnewworld @FelixScollen Yeah.. it's not a server number issue.. it's a server cap issue. 2k total player cap per server.. you guys hosting these on Ti86's or something?
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Rambino
(@Rambino__) reported
@playnewworld I love sitting in the Que for 2 hours for then to get a message saying: Server disconnect Now im back in Que WAAAAAY LONGER BACK
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Damien Scott
(@FakeDamienScott) reported
@playnewworld How about this bug where you can no longer attack with melee weapons? seen a couple other people with this issue in chat already. how do you mess up LEFT CLICK TO ATTACK?
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Diamattis
(@Diamattiss) reported
@playnewworld @FelixScollen We need more capacity not more world’s we want to play with friends on the same server please fix this
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Marie G. 💀🍕
(@Nholl_Art) reported
@playnewworld Please can you also check the performances on queue? Impossible to change quality settings once in the queue and my computer is way too hot for a login screen.. i can't do anything else while waiting :( (laptop w intel core i7, gtx 1070, 16g ram dd4, ssd 250g)
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K0sm3y
(@K0sm3y1) reported
@playnewworld fix servers... this is impossible to play....
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Josh
(@broncosfan0086) reported
@playnewworld Allowing character transfer even if just in same region would fix this!
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ZEED
(@Lord_ZED83) reported
@eurofys @playnewworld that wont fix situation even at 2k you are mob fighting people. Needs more servers.
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K0sm3y
(@K0sm3y1) reported
@playnewworld fix servers.... this is impossible too play...
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KusaruN/新垣
(@Kusaru_FPS) reported
@playnewworld There is a bug that cannot be revived for 7 days after dying on the UTOPIA server. You will be asked to log in again, but the INQ there will not proceed at all. Do Fix Just Now.
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Nacho Lavega
(@nacholavega_) reported
@playnewworld u know that first impression counts.. queue problems, lenguage bugs unfixed, crashiess...
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zaG
(@ziGzaG667) reported
@playnewworld Hope you can fix this very quick. I'm in queue since 2 hours and still 2000 infront of me...
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monsamonsa
(@monsamonsa1) reported
@playnewworld @FelixScollen but why you cant add more server capacity but add more server with the same problem?
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TheCasualGamer2385
(@TCG2385) reported
@playnewworld I gotta be honest, if the only major issue is server capacities are being hit and queues are being formed, then this game is a great success. I cant be mad about that. Even Blizzard had the same issue with WoW, and it went on to be the biggest MMO ever and for over a decade.
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Ossicle
(@NotOssicle) reported
@playnewworld So, uh, I made a character on Eden, got in, game caused my computer to black screen crash (figures this would still be happening), but now my server at the character screen says Rauch, but when I load into the game it says I'm on Eden?
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stetzon
(@stetzonofficial) reported
@playnewworld @FelixScollen adding more worlds isnt going to fix it... communities are already up and running on servers, so unless communities can migrate easily theres going to be huge server queues. need to up the server capacities.
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Snido
(@Snido757) reported
@playnewworld There are servers with 10x the cap as queues. You can't just open a few new worlds and fix that. Especially when there are 290 WORLDS worth of people in queue, and its not even primetime. You need to raise caps or add server channels, people want to play with their friends.