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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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n1ch0la5
(@n1ch0la5) reported
@AlejandroTaoZen @playnewworld Yeah no idea. Hoping they drop official support down the line or at least fix the steam/proton integration for Linux users.
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Vhenx
(@Fabio9891) reported
I'm generally ok with having queues at the launch of MMO's, but being in queue for 70 minutes and only going from 36th to 32nd position seems somewhat broken? @playnewworld So far in the last 2 days, only thing I've seen of the game is the queue
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Nostranska
(@nostranska) reported
@playnewworld so when are u GOING to fix eu servers ? its super long ques
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Barry
(@Hamapesh) reported
Hey @playnewworld fix your ******* game. i was at 3000 in the queue and over the hours today it went down to 140. i then get kicked from the queue and now its at 4585. im seriously considering refunding this shitshow. great game, ****** ******* publisher.
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Blood Moon Inn
(@BloodMoonInn) reported
@playnewworld ffs… I went to go grab something to drink. I was gone for 5 mins and I got kicked out.. i am fking furious fix the queue time… now after being in a queue for 3 hours and played 1 hour now im in a queue position 6000…….
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MrnoxbonaNL
(@MrNoxBonaNL) reported
@playnewworld Fix your QUE servers.. been in place 600 like 5 times now.. cause it always CRASHES and i have to start over.
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Nas
(@101Nas101) reported
@playnewworld After waiting for many hours just to get an error code to get back inline and this several times after another: fix this mess!
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ZacKenyon
(@ZacharyKenyon) reported
2 Hour que, to then have a too many requests error. 2000 in que to 500, to no position @playnewworld What is this ****.
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Pedro Ivo Rodrigues
(@PedraoSW) reported
@playnewworld Any plans to address the issue where some players can't take physical damage? We lost a Fort yesterday at SA Taparloka because the people exploited this, its no biggie if its fixed soon, but it can't continue. And the dungeons fix? Thank you!
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Santy9204
(@johnathon9204) reported
@playnewworld It's nice being kicked out of the queue after 2 hours of joining it when your number is finally down from 2000+ to around 200 only to receive an error message then have to start the queue again from further back than you initially joined it. It really ******* turns me on.
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Jid
(@connorjsweeney) reported
@ZacharyKenyon @playnewworld Don’t have these issues on Fifa lad
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Thomas McGovern
(@tom88mcgovern) reported
@playnewworld Aannnnd kicked again. Went from 2450 all the way down to 1130 in the queue, then kicked again. Now back up to 2790. 4.5 hours waiting to play this game. Genuinely unacceptable. Can you at the very least give an update of what you are trying to do to fix this and and ETA?
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Thunderlove8
(@Thunderlove8) reported
@playnewworld I keep disconnection in the queue :( going back to 4k all day is there an issue? getting slighty frustrated now
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Tim van der Klij
(@takketim) reported
@playnewworld @dealer_monkey CAN YOU FIX YOUR F*CKING SERVERS?!?! YOUR LEAST POPULATED EU SERVER HAS 1800 PEOPLE IN QUE. WTF IS THIS CRAP.
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Hawky
(@hawky_gg) reported
@playnewworld i want to play new world, not queue simulator, pls fix this **** for SA Atlantis server
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Free Satoshi
(@MrHoodl) reported
@playnewworld no way….i have a good computer and good internet. And there is a cue of 2/3 hours… when you are there for 1 hour an error apears then send you to the ******* lobby and start again. This seems a ******* alfa Game
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GenesisXBD
(@Genesis_XBD) reported
@playnewworld been sat in ques for about 4 hours now. Getting down to like 100 in the que and it then gives a error message so I have to restart the que and I loose my place this has happened 6 times now and am hugely disappointed. Debaiting on getting a refund am that annoyed
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Melania Mylioti
(@MelaniaMylioti) reported
When you crash after choosing to fast travel and you’re back in a huge queue @playnewworld #sigh
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Kenneth
(@Kenneth56398868) reported
@Exirockx @playnewworld It is still a problem que in EU is between 1k and 10 k on every server. Why the hell do US East have 136 servers and EU only 130
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TheSneakyManOfShadowingSneakiness
(@SneakyOf) reported
@playnewworld can you guys please fix the fking queue problem? when i play i have a great time, but the power shut down, and then i was placed in 1400 in queue, then power shut down again, now i am in 1900. and please fix the fking error when waiting in the queue.
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Liquid
(@Liquid8794) reported
@playnewworld fix this too many requests exception error.. your 700k concurrent player count is about to drop drastically
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den store
(@denstore5) reported
@playnewworld Fix your ****. There are more people in queue than people playing.
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Seez
(@SeezOnSocials) reported
@playnewworld please fix all the ******* queue errors... I wait hour hours to be like 300 in queue only to ger errors... literally UNPLAYABLE game, well done.
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LeuMaS
(@L_eumas) reported
@playnewworld could you please fix the queues? It’s frustrating to sit there for 1-2 hours just to get kicked out of the queue and sent back to 2.3k ppl infront of you and having to wait for another 2 hours and just hope not to get kicked from the queue again
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Grant Doran
(@Grant_Doran) reported
@playnewworld any chance of a priority queue for “lag detected” disconnections? I’ve queued for about 14 hours over the past two days and have 20 minutes of playtime. Got on for 40 seconds and then kicked to 3425 in the queue.
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Keith arnold
(@keith_arnold3) reported
@playnewworld more servers for EU central. Error at 1400 from 1700 stop neglecting your EU player's when you already opened more servers access all other region's
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Kiri
(@Kiri52101822) reported
@playnewworld i was in a queue to get into a starting area i have been waiting a hour and it said a login error had happened so i am now in a long queue again is this something you are aware of?
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Jackko
(@Offical_Jackko) reported
@playnewworld can u please keep trying to fix the log in. ive been trying to get in for 4 hours. i go from 1700 in the queue to 600 then get a log in error 3 times in row!!! now i have to queue up at 1988 now. CMON
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Dane Gerrard
(@DaneGerrard) reported
When are the queue issues going to be resolved for EU? It is the most congested region by absolute miles even with the most servers. Pre-Purchased and played the Beta in July but haven't been able to load in at all yet. #PlayNewWorld
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MrnoxbonaNL
(@MrNoxBonaNL) reported
@playnewworld Fix your QUE servers.. been in place 600 like 5 times now.. cause it always CRASHES and i have to start over.. you should be paying us to be in quee