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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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𝙙𝙖𝙧𝙧𝙚𝙣
(@darren_fm) reported
@Sweaty_Fat_Nerd @ElTony1620 @playnewworld That's my thought. My 2 buddies and I joined a server at 6pm last night. Waited in queue for 20 minutes and played for 6 hours, no problem. Coordinate with your friends! Don't blame a game because the sever you want is 18,000 people over the limit and has a long queue. hahaha.
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BЯΛП
(@I3randonRosario) reported
@playnewworld Could you guys acknowledge the problems with the Amrine Expedition? My entire server Nunne Chaha on US East cannot complete the story quest due to the expedition’s server side lag, invisible mobs, and people report infinite skill cooldowns when leaving among other things.
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Omen Anders
(@Tigerwritertv) reported
Man you guys @playnewworld gotta add a “are you sure you wanna leave Q” I legit bummed my keyboard and hit esc and boom. First a disconnect then this. I will ***** because I’m a ***** so just ignore me.
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Rodrigo Minnemann
(@Rod_Minn) reported
@playnewworld Thanks for the continuing work on the issue. I've been having queues of 2-3k on prime times in Harmonia, EU. Players in my Company have outright skipped today due to "TooManyRequests" errors during those queues and didn't have the grit to enter another. Keep up the good fight!👍
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Lessnah
(@Lessnah74) reported
@KwokWopper @giftzwergg @playnewworld You juste have to click "ok" the message error an wait. You will requeue after 1/2 minutes. Don't click on play or u will restart you queue
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Orich
(@Orichlol) reported
@Ms1Fr_ @playnewworld They were just so ill prepared for this launch. They won’t be able to fix this problem without quadrupling servers. Game will be dead in 3 months.
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Monkey Moobs
(@MoobsMonkey) reported
@playnewworld Please implement server changes, without this the queue problem isnt fixed for those who have already sunk time into a character. I either start again, or wait 4 hours... @playnewworld
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Adrian
(@Adrian_What) reported
@elimeretv @CopariosTV @playnewworld The map is too small to sustain that many players, I already had big issues getting iron and other materials last night.
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Chizy ⭐
(@OhChizy) reported
If you get an error when queueing into #PlayNewWorld... Click the OK button... but... DO NOT click the PLAY button when the error has disappeared. It will automatically add you back into the queue at your position if you just leave it. @playnewworld #NewWorld #NewWorldMMO
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AimbotAx
(@AimbotAx) reported
@playnewworld How bout fixing the issue where your game makes people’s GPU’s explode
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Chris-Zmeu
(@Zmeu_Gaming) reported
@playnewworld please for the love of god fix your servers … increase the player cap or allow is to transfer our existing characters off our current server …
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Richie
(@RichieWaynee) reported
Yooo @playnewworld fix these damn Q times I just wanna play man
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AUSTIN SMITH
(@DrunkenxBubble) reported
@playnewworld I hope you guys are able to fix this because the game was so good in beta but ive had nothing but lag glitches disconnect and sitting in que since the game released 340 hours between the two betas and I've played two hours since launch the rest has been que timers
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𝙙𝙖𝙧𝙧𝙚𝙣
(@darren_fm) reported
@Sweaty_Fat_Nerd @ElTony1620 @playnewworld Yep! My first server had a queue of almost 2000 by the time I got home from work. I was only level 10 so my friends and I chose a new one and now the queues have been around 170ish. Glad you haven't had any issues! The game is a ton of fun!
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Marvin
(@nievequemada) reported
@playnewworld Coming soon when queues are no longer a problem. Nice ;)
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rodrigo buiani
(@robuiani) reported
@playnewworld this is a disaster, the servers can't cope, I was waiting almost 1 hour to enter for a connection error to jump and take me out to the same ****, literally since the game came out I could not play.
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MrRussianTV
(@MrRussianTV) reported
@AMZNGameStudios really need to do something with the queues. A game crash could cause a whole day to be wasted on a multi hour queue. It’s disheartening… and honestly a good reason to return a game if you’re a casual player with not much time to play. #newworld @playnewworld
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edu
(@edusilva_txt) reported
@playnewworld Please fix Amrine dungeon on SA East servers, since yesterday the dungeon is so lagged that is impossible to finish it and progress in the main quest line.
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Christopher Hoyt
(@jmangaming_) reported
@playnewworld #NewWorldMMO I love waiting for a little over an hour just to hit number 30 in the queue and then get "failed to join login queue" you've gotta be ******* kidding me...now I'm 1139 wtf
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Musty Gorilla
(@Sweaty_Fat_Nerd) reported
@darren_fm @ElTony1620 @playnewworld I had to wait about an hour and a half but it was a 500 que. was the shortest number at the time so thats what we picked lol. Played all through the night no issues after that
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burgerwarrior24
(@BurgerW24) reported
I wish in @playnewworld if I crashed I wouldn’t be thrown back in queue. Been on all day just to crash and have to wait in line for another 5hrs… See you tomorrow for more. Hopefully we don’t crash for a 3rd time lol
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tatu kuosmanen
(@nezgyl) reported
Yep requested a refund from @Steam about @playnewworld poor situation in logging in. Its about principles. I could wait for the fix and act all is well but. I WANT TO PLAY, I PAID 40€ FOR A GAME, NOT TO SIT IN A FKIN Q SIMULATOR 2021. @Nez949
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Leao Meravigliao 🙏
(@Gianji871) reported
@playnewworld Please start whit fixing the error that occur while in queue, that's should be a good start. It's frustrating being in queue for hours and than have to restart again.
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Deepnausea
(@Deepnausea) reported
Sorry for not streaming. Couldn't get on the server. The queue was like 4000 but was going down steadily. The main issue was it errored 4 times so started back at 4000ish again. @playnewworld please do something about the EU server capacity or fixing the errors! #NewWorldMMO
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SosikNTwiztid
(@SosikTwiztid) reported
3rd crash today of @playnewworld …..
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Pachenco125
(@Pachenco125) reported
@playnewworld Gentlemen, people have paid for a product that they cannot use. fix the damn queues
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Hoof
(@hoofhearted4) reported
@delmontyb @playnewworld People act like queue times are a problem. It'd a built in mitigation for high population login efforts. It's not like the servers were down lol Diablo 3 or Outriders. You could get in and play no problem if you waited.
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Ariel Amor García
(@ArielAmorGarca1) reported
@Theshape80 @playnewworld Thanks for ur answer but this has only worked to me with the "TooManyRequestException" error but not with this one :(
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lick me toes
(@YouMeAtHorizon) reported
@playnewworld No lag no nothing!! Amazing
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Richie L
(@richLi0nheart) reported
@superjedders @Seitzu_ @playnewworld :( it seems around 10am GMT is the quiet time, got in instantly then... Best of luck... Who'd have thought the company with the most servers in the world, would have server issues