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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Legit_Merk
(@Legit_Merk_) reported
@Jinnzell @playnewworld i mean it was never new world killing gpu's its already been confirmed that it was "poor workmanship" on those cards that broke new world simply but stress on the card and there ****** solder jobs broke apart. nothing to fix it was never amazons fault.
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Marc (Tripa)🇦🇺🐶🚀🌙
(@tripa47) reported
@James20746894 @playnewworld It's not about "crying", it's about giving a company that values data above all else, data that they want. Which is data on what and when we want to use their products and what would improve the service.
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PessaMystic
(@PessaMystic) reported
@playnewworld Are you guys aware of the influx of fishing/mining/gathering bots that have already started to plague New World? What measures do you have in place to detect, remove and get on top of this problem that can quite literally ruin a game in its entirety?
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Scorpious_Aleck
(@ScorpioAleck) reported
@playnewworld Also on the same note of fixing stuff can we get the issue on Podesta server fixed where we cannot access expeditions because we get stuck in the loading screen saying entering expedition then it takes our orbs but we never get to enter?
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Scorpious_Aleck
(@ScorpioAleck) reported
@ItsWheaties @yongkykun @playnewworld I see both your points but also on that note as customers we should not have to shell out more cash for an issue that was caused by the developers or decision making of the marketing team.
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Jo'
(@CruzKun_) reported
@Xzstance_TTV @playnewworld Many fix in few days?? They fix MINORS bugs that were already here on betas, 2 month ago… and they not fix MAJOR BUGS, like azoth staff T5 bugs or Fix Q …
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Scorpious_Aleck
(@ScorpioAleck) reported
@playnewworld I sse your updates and I raise you an optimize your code please. I am running an RX6900xt with 128GB of RAM and a Ryzen 9 5950x and wow the lag and hit detection miss in the game is unforgiving. Not to mention the rubber banding or some mobs spazzing out
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Eds Laughing At Life
(@EdsLaughing) reported
@playnewworld Me- fix my car Mechanic- it will take 5 hours Me- but you only need to fix 5 things Mechanic- and to get at them I have to take it apart. Me- ok I can wait
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Lewuko
(@Lewuko) reported
@playnewworld @playnewworld hey team , can you fix the dodge and sometimes not always the attack sent me backward though im playing with 140-160ms , the dodge almost not working as enemy still catch me even tho im not in his direction like lagging . i see that im dodging but it do nothing.
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J. M.
(@DeBierSjouwer) reported
@SlothsHere @playnewworld Can you link the issue from forum? Maybe I did ran into it and maybe I found a workaround for it when I ran into it. No harm in looking in to it for you.
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🎃Spoopy Bean🎃
(@Doireann_H) reported
Anybody else have an issue with #PlayNewWorld where the game crashes upon exiting the Amrine Expedition? I've ran it twice now and the game has crashed on exit both times, thankfully with no queue on restart. Game runs fine otherwise, it's just a bit frustrating.
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Martín Darío
(@ElMarto03) reported
@playnewworld Hello, are you aware of that "lag detected" bug? If so, is it a bug or is it just my connection failling? appreciate it
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Love it
(@Cj66999) reported
@playnewworld Holy like come on deadset gamers a cry babies like give everyone a break. Day 1 problems use cry.. they try and fix it use cry Lag in game and couple problems you cry they fix it use cry Fishing exploits and other exploits use cry they try and fix them use cry....
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Marc (Tripa)🇦🇺🐶🚀🌙
(@tripa47) reported
@ClarusMentis @playnewworld Yet they didn't have a prob launching at different times? I have no problem if this is their reasoning, but I really think it's more just the fact they are new to all this and are still learning and will have many more teething issues along the way. Hoping for a better solution
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damneasy
(@thedamneasy) reported
@playnewworld Just fix expeditions literal 2 second lagg thanks
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J. M.
(@DeBierSjouwer) reported
@SlothsHere @playnewworld Have you tried cable over WiFi or setting some ports open in your internet settings? Seems to me it isn't a bug, but a problem on your end as lagg seems to trigger it. Maybe you get stucked as the game is trying to secure a stable reconnection that fails 1/2
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Kaleb Tesfaye
(@ktesfaye2) reported
@redayejedi @PapaPulse @playnewworld Lol just don't be from EU. Easy fix
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Redayejedi
(@redayejedi) reported
@PapaPulse @playnewworld Hasn't been bugged since Friday at all, it has been bugged since BETA!! They still haven't acknowledged it ffs! Not all servers are affected, that's the problem. Kerguelen/EU is unplayable!
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Zwer Kvack
(@ZKvack) reported
@tripa47 @playnewworld this has to be one of the most idiotic things i have seen here. they are taking all servers down at the same time. obv the focus is on na/eu where most of the player base is, not australia. and if they would take only na/eu down your servers would have 20k waitinglists.
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Onelunglee
(@Onelunglee1) reported
@playnewworld Sorry but i need my New World fix, next time i get the chance will be the weekend, please hurry ;-)
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Kaziel Bonn
(@KazielBonn) reported
@Sulsalogan @BoJanglesGaming @playnewworld Can you two elaborate a bit more on the issue, please? Do you mean low frame rates or slow camera turn?
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Jeff
(@Bra1ndra1n) reported
@jmaymay1 @playnewworld I am just fine without a horse I had no problems travelling. fun fact get yourself a house in every map or maps close to one another it will save you azoth and time travelling.
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BasicBit
(@BasicBit2) reported
@playnewworld nothing about stability issues on dungeon servers
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_Saint_Samedi_
(@saint_samedi) reported
@cg_doublecrisp @playnewworld We cannot all ignore having a real life to play the game Mr.Wake Up Early to avoid queue times. Sure you are part of the problem with the factions/companies. Go back to LOL, they appreciate you being toxic there.
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Jakob Escobar
(@Zero_1263) reported
@playnewworld I’m pretty disappointed that y’all didn’t address the constant and annoying problem with the compass/tracking bug. The fact you have to log every 3-4 hrs or not have any tracking markers including mission markers is more than frustrating.
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Stefan_Fox
(@Stefan_F0X) reported
@playnewworld Can you fix the ingame voice chat that keeps bugging out when your at it? Plz <3
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Robin Karlsson
(@Robin_karlsson3) reported
@playnewworld Putting the servers down at daytime here in EU. gg :(
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8ounty
(@8ounty_Gaming) reported
@GabrielDubliner @playnewworld and what happens if something goes wrong? Drag the devs out of bed to fix it?
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snal3s
(@snal3s) reported
@playnewworld Shortened the AFK disconnect from 25mins to 20mins? people running AFK because they cant login again when they go to dinner or something because the damn queue. The first thing u had to fix is the queue that everyone who pay for the game can play when they want. that sucks
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FRAG
(@fragnerdTV) reported
@Davvixi @BardUnshaved @playnewworld the login queues are only bad if you are trying to chose a populated server... never once since release have i had to wait in a queue. Lol. if you haven't played it yet just use a server that's not insanely populated and you'll have no issue.