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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Problems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (50%)
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Online Play (50%)
Live Outage Map
The most recent New World outage reports came from the following cities:
City | Problem Type | Report Time |
---|---|---|
Hamburg | Online Play | |
Bologna | Sign in | |
Darmstadt | Sign in | |
Sydney | Online Play | |
Saint-Martin-des-Champs | Glitches | |
Villach | Glitches |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Conflict.
(@CallMeConflict) reported
Bought @playnewworld from G2A, the price was good and the service seemed legit, even tho I had my reservations. A week later @TheLilyFae gets a steam alert to say that the product key used has been refunded by the seller. Long story short, dont buy from G2A. Scam Artists.
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EBLieb
(@EricBLieberman) reported
@trucido614 @BlizzardCS I am pretty sure it has something to do with the amount of concurrent requests to the authentication server to generate games, which is a coding/developer issue. Funny how @playnewworld is able to manage more users than Blizzard.
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Donat Kozmann
(@donat_kozmann) reported
@playnewworld I went from 200+ FPS to fix 25 since the update.. is there anything I can do to fix this?
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Zershiro
(@Zershiro) reported
@playnewworld - Has server downtime all day yesterday Also them: Oh yeah, It's prime time EU, let's take the servers down again 🙃
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Diego Irons
(@whitesdie) reported
@playnewworld The game continues crashing because "lag detected". And ot's not a connection issue 😡
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Christian
(@ChrisCake04) reported
@playnewworld "remember when they took the servers down for 12 hours in prime time to fix the death bug?" hahahaha and still in :D
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ToonGaming
(@itzToonGaming) reported
“ LAG DETECTED ” @playnewworld please explain what has happen since last patch !!
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Knep
(@austenknepper) reported
@playnewworld buggiest end game out of any game I’ve ever played. Can’t grab chests, missions either not working or showing in wrong spot, horrible hit box, laggy servers, enemies duplicating in entire areas or retreating and resetting health after not moving at all. Very sad.
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saint💫
(@yademonboi) reported
@playnewworld PLEASE FIX YOUR BAN SYSTEM!
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Graulich Salinas
(@GraulichS) reported
@playnewworld Eliminate the expulsion for inactivity, now you can not fish quietly and neither see articles on the market, you spend 15 minutes and they expel you, really !!!, fix it and eliminate this, find another solution for those who remain inactive, do not destroy the game.
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Lightor
(@The_Lightor) reported
@MustangScottyGG @elimeretv @playnewworld So if people just didn't play the game they bought when it came out we wouldn't have a problem. What a corporate boot licker.
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David dearn
(@david_dearn) reported
@playnewworld Hello @playnewworld Can we get an ETA on when QOL stuff, i understand that bug fixing is very important and i'm very greatful, there is just little thing that QOL updates can really fix and make the game better, love the game in anycase
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AnFuAr
(@AnFuAr) reported
@playnewworld Plz fix this game, after the last update it keeps crashing the game randomly. Can't even finish a dungeon without restarting the game and running all back.
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robotkirby
(@robotkirby) reported
@playnewworld I'm having the game crash and freeze up alot after the update yesterday, seeing alot of others with the same issue.
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Jordan
(@jordhwrh) reported
@playnewworld do you ah e a problem with selling weapons every time I try and sell it don’t work??
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WheresMyTalkingFrog
(@wmtFROG) reported
@playnewworld How do you do an update without addressing the Faction Point Cap glitch? I can buy Commander armor after finishing the quest but no weapons or breastplate because I'm stuck at 25k point Cap. This is a MAJOR setback. I wanted to hit 60 with lvl 60 weapons.
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Adam Peirce
(@addyshmaddy) reported
@CallMeConflict @playnewworld @TheLilyFae I have never had an issue with g2a
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Jonathan Harley
(@princebacon1993) reported
@CallMeConflict @playnewworld @TheLilyFae I'd recommend contacting the support on Facebook etc. G2A is a marketplace like Amazon, they are just the middle hand and if stuff like this happens they'll investigate which private person sold the code. So blaming G2A doesn't change much. Reporting the problem to them... 1.
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Napple
(@NapplePC) reported
@Claysthetics @playnewworld @playnewworld please fix this, this is a major headache!!
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DStruct
(@DStructUK) reported
@playnewworld Hi. EU here. Currently unable to find any worlds at all but noticed you haven't tweeted about any ongoing issues recently?
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⚜️⚔️Savag3Calib3r⚔️⚜️
(@savag3calib3r) reported
@Michael64984290 @playnewworld @amazongames My 3080 has no problems either the problem is it’s been reported constantly since launch that it has bricked not just the EVGA cards which admitted to faulty soldiering but also Gigabyte 3080s. Mine is a MSI 3x ventus 3080 but I’m still not willing to risk it now that I know.
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YABOIWONKA
(@Timothymoore8g1) reported
@playnewworld please fix the fuckn 55+ portals they arr continuously down grading cities... our companies are constantly repaying for upkeep and its breaking our coffers for **** sakes.
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darkracer125
(@darkracer125) reported
@murphdiggs2 @rickyberwick @playnewworld it's fine that you don't understand the problem or have the brain capacity to ever understand it. but let me spell it out for you. IT'S A PROBLEM WITH NEW GRAPHICS CARDS your 960 is too ****** to have a problem
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saint💫
(@yademonboi) reported
@playnewworld PLEASE FIX YOUR BAN SYSTEM I GOT BANNED FOR NO REASON???
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Ciri Nick
(@ciribicorobo) reported
@playnewworld could you please fix the important things like Dinasty boss fight crashing the game 3 times in a row instead of fixing stupid things like tier 3 fishing treasure chest not fighting back when fishing, thanks. #newworldisstillinbeta #NewWorld #NewWorldGame
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Pyxthon
(@pyxthon) reported
@playnewworld @PlaynewworldDE Two Keys revoked from the Publishers! Both of them official buyed on Amazon. Deluxe and Standart for me and my Girlfriend.... Many Players have that Problem! And you have nothing to Say about it? That wasn't well thought out with the Bot Problems!
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Tyler
(@PadreHerb) reported
@playnewworld So, I updated my graphics card, and about 20 minutes later - after starting up New World - my computer crashed and it won't restart. I would seriously start to rethink your stance on whether the game is causing these kind of issues.
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GoobleGaming
(@GoobleGaming) reported
I am considering a break from @playnewworld. I have limited time due to work and when I am doing quests, I often die and have to run back to a quest objective over and over. The mobs spawn a few seconds after being killed and it gets tedious real quick. This needs a fix imo.
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Drasham
(@drasham) reported
@playnewworld Amazon deactivated a large number of steam codes bought this past weekend, many given away by Twitch streamers including mine, what are you doing to resolve this issue?
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mat
(@tiredandtired3) reported
@playnewworld EasyAntiCheat error code 10011/25 on launch, nothing works and the game is unplayable - please help!