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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Womath
(@Womath) reported
@playnewworld I hope it won't be the same every week. I know it is not a monthly paid service, but still, you just destroy a whole region's prime time.
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Sloth City
(@city_sloth) reported
@playnewworld Come on, servers down all day, I didn't pay for this
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DUBiT
(@dubitbwoy) reported
@playnewworld Sure, we can wait another 2h, NO PROBLEM. /s
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Christoffer Lindgren
(@Alidotxoxo) reported
@playnewworld This is ridiculus. This is beyond madness. You are telling us that the US servers goes up without problems and we on EU have to sit here the whole goddamn day and wait for you stupid servers to go online during our peak time aswell. How is this acceptable?
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Rasmus Lamp Posselt
(@rasmusposselt) reported
@playnewworld I have worked at a service provider/hosting center for 5 years now. So if you need some help, give me a ping ;)
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💉💉 Amy Pandemie
(@baardvrouw) reported
@playnewworld You know, I've had a rough day and was looking forward to play tonight and I can't because the servers are down - but instead of complaining like you're doing it deliberately to inconvenience me, I'm just going to say thanks for trying to fix it asap and good luck!
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Lorthon
(@Lorthon) reported
@playnewworld Any news on why us east is having connection issue and lag detected?
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DayalindaCamellów
(@DeviStareMuuuto) reported
@playnewworld What a shame.. now that I have been able to play after weeks of queue, 8 hrs of manteinance.. it’s a good game but I would accept this problems only on a free to play not on a 40€ game.
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Jesper
(@JespersVisions) reported
@playnewworld Why dont u tell us what the problem is I am sure if people knew what’s going on they take a chill pill But again u don’t seem to understand this, it’s common logic here in EU
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tosbaaaaaaa
(@bilemiyoruzzz) reported
@marco_g90 @playnewworld It has nothing to do with me. If such a big company is running such an inexperienced project, it means there are big problems there. Here we see that money is not everything. I also have the right to criticize.
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Emmanouil Eisa
(@EmmanouilEisa) reported
@playnewworld ZERO SERVIce 9 hours maintance eu peak times , shameless company .
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Winglegacy
(@winglegacy) reported
@Armadillito @playnewworld This is not about knowledge of data/servers etc... This about SERVICE delivery. May I remind you that this is ONLY routine update/maintenance. So imagine if we are getting an expac.....
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sdasdasff
(@qcelote_) reported
@playnewworld good job, next time take maintenance from friday to sunday if it took 8hours to fix some bugs.
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Lerex
(@Lerex96) reported
@playnewworld I like this game but the problems we have since launch are a joke. I can't play with friends because I'm on a full server and no server transfer ist possible. Now we get server downtimes of over 8 hours for bug fixes. I aspected more of a big company like amazon.
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Covnt
(@GCovnt) reported
@playnewworld fix ur spaghetti code and let us play man ******** is this. indie $314.9 Billion monopoly money company ♿♿♿♿♿♿♿
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Krzysztof
(@Krzyszt48481089) reported
@playnewworld You fix totally ussles things and we cant play for a 1 full day. Fix fcking war and ban turkish players for abusing war exploits on abaton.
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Mc_Leafy
(@leafy_mc) reported
@playnewworld how are you gonna push a patch and not fix T5 azoth staffs or even mention anything about it
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Blaine
(@BlaineP216) reported
@DasAlanArt @ReneBouer @playnewworld it would help if you actually made sense.. all you people do is moan about the game, all games have down-time to fix bugs...
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Robert Pullen
(@NobbyTime) reported
Well seen as the team at @playnewworld won't explain the issues maybe we should assume it is an infrastructureissue Better think twice if your business is considering @awscloud
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NewbieKris
(@KrisNewbie) reported
@playnewworld the problem is that in 2 weeks we had 2 maintanance break, and every single one is going longer and longer. i have 70h played but over 7h is just waiting for launch servers
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Schmorgus
(@5chmorgus) reported
@playnewworld I'm fine with the extra time it takes for you to fix things. But PLEASE skip the "Thanks for your patience" -part! It's insulting and you should write "We are sorry for this" instead.
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Suspect44
(@ondrejcerny2) reported
@playnewworld unacceptable, do you plan to cut EU players every week like this in their prime time just to fix some bugs? :)
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SalAndi
(@SalvatoreAndino) reported
@playnewworld I have a character on Jumala. Server looks up but can't login and have maintenance notification on "play" button. Anyone else same issue?
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Wickers
(@MrWickerstv) reported
@playnewworld I respect that there can be issues and that's fine, but what's annoying is this is the 2nd week in a row this has happened and now worse. Could we as a community possibly get abit more info as to what the issue is around? 8hr Maint for 8 bug fixes is crazy
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HappyFeet 🇬🇧
(@HappyFeet_1402) reported
@playnewworld On a serious note, you could’ve done this at 3am CET/GMT. It’s remarkable you managed to get US servers down and up again before the whole continent even woke up.
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Michael.B
(@TheGamingChimp) reported
@playnewworld Hang on tight it's nearly Thursday. Almost 9 hours for bug fixes 👍 can guarantee not even half will be fixed properly or if so they will just cores other problems. Ridiculous.
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Francisco
(@xicokd) reported
@playnewworld This downtime in prime times on Europe is ridiculous, for how long is the downtime happening? Almost 9 hours of downtime to fix some shop things and minor ai changes. You guys need to learn from this, updates in prime time please...
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Morten Ejner Jensen
(@Bianco8900) reported
@playnewworld Delay after Delay and now the game is out amazon is spending 9 hours to implement a 100mb update to fix some bugs? And does is at prime time?Like how amateur are the people running this **** show?
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11223344
(@Hvhuck7e0LzbyxW) reported
@playnewworld + try to tell your costumers what is the issues and dont make us waste time for waiting for nothing !!
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Relaha - Safti 🦄
(@xtimeywimey) reported
@AmazonHelp i dont have any problem with amazon marketplace, i have problems with @playnewworld, sorry to bother you!