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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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oVoxen
(@o_voxen) reported
@playnewworld So had to relog due to UI mess up on new world and now in a queue of 2900 ? seems like you get penalised for problems in game....
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Cláudio 🇵🇹
(@S00ULREAPER) reported
@playnewworld Thank god, i had that error and I was sent to the back of the line.
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Obscure
(@TheObscure96) reported
@playnewworld What about the connection error one? I clicked «OK» and waited just like with the other errors, but I never got back into the queue.
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Bryce
(@Flexxatronn) reported
@playnewworld Getting some major movement issues with fire staff/ice gauntlet. Character refuses to dodge, freezes in casting animation, sprints instead of strafing. Also, the cooldown for Ice Pylon refuses to start occasionally.
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a Living Being
(@aLivingBeing) reported
@playnewworld Doesn't work. I've been on queue for hours now and got this message 3 times in queues numbers #1, #2 and 3 didn't join back after waiting 10mins each time... The 'You are queueing for a starting area' is BROKEN
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DCG
(@1DCG1) reported
@playnewworld "queueing for a starting area" queue is broken. characters not new. fix this.
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Kai parker
(@Kaipark15989330) reported
@playnewworld So what are we going to get in terms of compensation? my company has a war in an hour and now non of us can even get in ebcasue of a fatal error crash aswell as a 4k queue? you guys giving us the money back the declare?
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ayd
(@sarmiyor) reported
@playnewworld Please fix "Failed to configure" problem. I'm tried to try login!
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Brad
(@BradtheRad09) reported
@playnewworld @Chadesh I tried to do thst in the beta and would be kicked for inactivity. So I think tge problem solves itself after a few minutes.
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CozminFatul
(@FatulCozmin) reported
@playnewworld And if you get failed to connect? As it happened to many players? How you fix that? This game sucks
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Gra
(@Offline_09) reported
@playnewworld Can you at least fix the connection issue where you get kicked from the queue you’ve been in for hours only to rejoin at the back of the queue….
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DCG
(@1DCG1) reported
@playnewworld queueing for a starting area" FIX IT
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Brad
(@BradtheRad09) reported
@Chadesh @playnewworld I mean its not a problem because If I need to throw a pizza in the oven or make some quick 10 minute pasta I shouldn't be kicked.
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Radrez
(@przemro9) reported
@playnewworld What's with Lag Detected on EU servers? I am stuck in place :(
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Tom
(@GrimmyH4) reported
@playnewworld I had a different error after 20 minutes of clicking ok nothing came up so I clicked play and about in 3800 after waiting 4 hours already
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pipsquik
(@FabianDOOOM) reported
@MaybeOnMars @playnewworld DO NOT PRESS PLAY if you press OK after the error itl place you back in the quee automaticly
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Gareth
(@strawhatnub) reported
@playnewworld Hi, I'm having other issues. Today of a sudden, I am getting crashes to desktop. Wasn't happening the pervious 2 days, what is causing this?
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DarK_DO7
(@Galyos89) reported
@playnewworld The E key not working seems to be fixed by respawning or fast traveling anything that triggers a loading screen it's work for me and a friend whenever it happens
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Zavoc
(@ZavocOriginal) reported
@playnewworld Doesn't work everytime. After I got that error code like 7 times, it didn't put me in queue again.
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Whippets 🏴 🇪🇺 #FBSI
(@ArghWhippets) reported
Where the hell are your servers @playnewworld ? Mars? Ping is so bad it's unplayable. In EU on EU server. No problems with other MMOs.
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32Bit Badman
(@xmkmx) reported
@playnewworld Fix. Your. Game
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Probably TierZer0💚🏴🚩🇵🇸
(@Tier_Zer0_) reported
@playnewworld I've tried that multiple times and it has never worked (I left it for 40mins earlier). I must have seen that error 20 to 30 times and have always lost at least 500 spots in the queue.
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Serf
(@Serf_) reported
@playnewworld Also, @playnewworld, is there work being done to help those players that had an unexpected crash? I waited this morning to get in. Once in, I did a round of quests and teleported to my inn. I got a fatal error and dumped to desktop...now I have 3 hour wait to get back in. Ugh.
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Eric Paul
(@ericpaul89) reported
@playnewworld Pity it's just not working forever as I and my friends get kicked off the queue by another error even after okaying that message away. We're trying since this morning! I'm sorry, but I wanna play the game I paid 50 bucks for 😕
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Pedro Graca
(@THE_P3D) reported
@playnewworld can't believe you didn't implement a more resilient queueing mechanism? Assuming there's a unique identifier for each session why is that not used to preserve your position in the queue in case say your drivers crash on you and you go from position 103 back to 2619
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Scott Chicken
(@scerstt) reported
@playnewworld "See if it fixes the issue" that's actually hilarious
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setfire2flames
(@setfire2flames) reported
@playnewworld Will there be a fix for queue randomly dropping you? Went from 1200s to 400s then queue just stopped. When I queued again I was put at 1900s.
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DCG
(@1DCG1) reported
@playnewworld "queueing for a starting area" queue is broken. characters not new. fix this.
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bicer
(@Southrum) reported
@playnewworld Fix your game
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Syrentios 🇳🇱
(@Syrentios) reported
@playnewworld I just had "failed to join login queue, please try again" when i was on Position 1 in the queue........