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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Sui
(@suipikapii) reported
6 ATTEMPTs at Depths Dungeons today for my company and none were able to complete it because we always have somone disco or crash in the middle or at final boss of the expedition, PLEASE Fix and look into this. @playnewworld
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craig
(@creeeeeeeeeeg) reported
@DH5tv @playnewworld @TheBubba Imagine this being the plan to play the game. The demand for the game was obvious early enough in the alphas and betas. All the data was in hand, but there wasn’t someone with enough concern to raise the obvious issue of max server population until launch day? Mind boggling.
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Coleman
(@MJColeman_3394) reported
@playnewworld @R4YVEN_ I'm just confused. You did the closed beta, then open beta, and had the game delayed for a month. But all of these issues were brought up long ago. What was worked on for the last month? Invisible logs?
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Michael Lee Johnson
(@NineBlade) reported
@playnewworld this game is now broken people lvl 200 skinning at lvl 20s in no time now all the leather they need for crafting armor skills and stuff
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MiddelStates
(@MiddelStates) reported
@playnewworld Also make a way that if you disconnect right after getting through the queue and loading into the game, when you go to log back in, you're not put at the back of the queue again! It is the most demoralizing thing to experience!! @playnewworld
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brandon welsh
(@oBMWo) reported
Noticing that my 'free look' is not working in @playnewworld tonight. I've tried remapping the key, and restarting the game. No luck with either change. Anybody else?
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asdewr
(@adshs11) reported
@playnewworld Please create an Asian server If you make an Asian server, the queue problem will be relieved. Now many Asian users are losing interest in games because of ping.
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CyberDracoWolf
(@CyberDracoWolf) reported
@playnewworld I haven't even been able to play the game since my first day because of your stupid servers please fix these load times should not take 3 to 4 plus hours!! It's a great game I want to play but this is really turning me away from this game and regret even buying it.
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🔴Live ttv/Vostik_ |
(@Vostik_) reported
You guys really need to figure out this Killing GPU issue and fast. I have a $3k paperweight if it won't play.... @playnewworld @teamevgasupport I submitted a ticket for warranty RMA
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AEon_27
(@AEon_27) reported
@TheBubba @playnewworld You're a just being an ***. Does it suck to have a long que yes 100%! But they are working hard to fix it, majority of other mmos NEVER worked this hared & fast to fix the issues. They are actually listening to us & working on the issue.
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Bloomingroove
(@bloomingroove) reported
@playnewworld If you log to the menu the game shouldn't put you back in queue immediately. Sometimes my game bugs and I need to relog to fix it (like lights flashing or not being able to use a crafting station) and then you have to go through the whole queue again crazy.
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ImpeachThis
(@1984MediaCensor) reported
@itsnaimmm @playnewworld That error means you're not connecting within the time limit the game gives you to connect. And the time limit is probably shorter than most games right now because there's so many people trying to connect.
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LtVictory - Dr. Torino's in RP
(@LtVic) reported
@playnewworld Funny enough I've not had a single issue with queue and have 30+ hours into the game as of release. -- It's awful people are downvoting the game and ****-talking the hard-working dev team for... a popular game having full servers on release week.
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Michael Lee Johnson
(@NineBlade) reported
@playnewworld Economy is broken now people mAxed skinning in a hour and lvling up insanely fast
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MΛZZ
(@JonMarzorati) reported
@playnewworld first run with an orb I crash and rejoin into a 1000 player queue 🙄
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Quinner
(@GodLikeQuinnDog) reported
@playnewworld Fix the dungeons lag
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no
(@Beenhacked2647) reported
@playnewworld @Im_Logsy Any news on the server issues going on with Aztlan? Been going on for hours and no words from anyone. A war that was supposed to happen tomorrow glitched and the territory was taken with no battle.
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CT
(@Theycallme_CT) reported
@playnewworld WHAT IS FAILED TO LOGIN QUEUE WHEN I WAIT 3 HOURS AND AM 20 SPOTS AWAY
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Danitsia @ TLP
(@DanitsiaTLP) reported
Hey @playnewworld --- how about a grace period when you crash????
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S7riik3rr
(@S7riik3rr) reported
@playnewworld having an issue of getting to 1 in Queue and then it saying my connection timed out and I get put back in Queue even further than i started. Currently one attempt #3
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TheMightyBrice
(@BriceClary) reported
@ZeroExcuse @playnewworld I’m aware it’s being tested however this should have never been an issue. WoW launched with 2000 capacity servers almost 20 years ago. Everyone has a right to complain.
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Jinkirin
(@JinkirinGaming) reported
@Zasstryn @playnewworld Auto run only delays the disconnect. It will still disconnect them after some time. A lot of us have been doing it while eating or pooping cus otherwise the default afk timer is too short lol
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Josh parker
(@Joshparker612) reported
And nothing has fixed it and I was able too make a new character and join a different world without an issue @playnewworld
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Nathan Warnick
(@DH5tv) reported
@playnewworld Tell me how these queues work...? I queued up at 860, after an hour i'm at 363... Did all those people quit? get booted/timed out? or move off the login server into a further realm which is hosted on another cluster server in the datacenter?
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ZachyTV
(@TvZachy) reported
You guys have to fix this problem, I have a 3090 and my computer keeps black screening. Only game I have a problem on @playnewworld
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shiva snow
(@shivasnow) reported
@playnewworld Fix your ****** game can’t even finish a dungeon with a laggy gameplay
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no
(@Beenhacked2647) reported
@playnewworld @Im_Logsy And people are having major issues that are continuing to kick them and glitch them to the point of not being able to play
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Sui
(@suipikapii) reported
jusy happened to another member in company. This is ridiculous. Please look into why people are crashing during the Depths Expedition. STAY AWAY from the dungeon if you are in a high pop server like I am! Will most likely get randomly disconnected and crash @playnewworld
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Senya
(@Revenholm) reported
@playnewworld Problems of 2004-2005, a game from Amazon with such a huge budget and such problems, make goodies in the game at the expense of an apology for the players!
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Marcel V Martins
(@MarcelvMartins) reported
@Rampaging_Kitty @playnewworld The issue w/ me today was the light blinked here on the neighbourhood..so it took me at least 5min to my internet restart But anyway...hope some kind of stuff like this get implemented, its not fair get DC'ed, insta re-login and...get to the end of the queue