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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Eli Mills
(@newusernameis) reported
@playnewworld Fix your servers! 2k cap per server? Wtf
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MS
(@Mohastation) reported
@playnewworld Fix your servers!!
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Mirage
(@1gorillatank) reported
@playnewworld pleas fix east to west server ping, so bad. and Names global sucks
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dojade
(@dojade2) reported
@playnewworld The queue is broken. It is not possible to join Baltia EU
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Ellie
(@elimeretv) reported
@playnewworld Y'all are owned by Amazon and they only gave you what feels like 2.5 login servers? Feelsbadman
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Timotheus
(@Bunstonious) reported
I think the biggest disappointment for me before I even get into the game @playnewworld (yay login queues), is the fact that they have a disclaimer that you might not be able to play with your friends... in 2021... Unironically. #MakeAMegaServer #OrServerGuesting
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Nikovei
(@Nikoveii) reported
@playnewworld Great how about fix the queue for EU servers?
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Philipp Ra
(@philipp_ra) reported
@playnewworld Fix Capacity each Server ! 2k players is not enough!
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MS
(@Mohastation) reported
@playnewworld Fix your servers!!
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Jesus Angel
(@JuveeTifoso) reported
@sizablesnag @playnewworld why do you complain so much? Every game in its launch or new expansion regardless of the company is going to have problems .. It is obvious, why do people always annoy so much with this?
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Ghostadin
(@brianlitster) reported
@playnewworld any chance you can look at the constent LAG DETECTED :/ cant move my character but I can browse the shop no problems
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xXBlackReaperHD
(@xXBlackReaperHD) reported
@playnewworld Plz fix the Silpium Servers!
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Daddy ➐
(@whosDADDYx) reported
@playnewworld fix spanish queues omfg
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Andrey Roninoff
(@NoKanjiFace) reported
@playnewworld Why do I get errors about authorization and internet connection, if everything is fine with me?
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knighty
(@Kniighty) reported
@playnewworld Is there an issue with the queues? Been 17th for 45 minutes which doesn’t feel right?
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Bohdan
(@Porcupine111) reported
@DeadSlugg @playnewworld Exactly man! U think in right direction. Que is everywhere in any new mmo launch. But that is the point. Amazon knew that, and this is a company who can afford fix problem like this. Does it so difficult to predict crazy load on server? Oh wait..
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Vlad Brodetsky
(@VBrodetsky) reported
@playnewworld FIX EU SERVER ************* !!!!!! PEOPLE CANT ENTER !!!!!
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Jayozard_nft
(@jayozard_NFT) reported
@playnewworld I can’t even join the login queue . Are you seriously ?@playnewworld
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KevColón
(@KevLouDy) reported
ANOTHER power outage. They dont want me to @playnewworld. 😡😡😡😡😡😡
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Kogah
(@KogahGaming) reported
@playnewworld Nice. Now go fix EU servers. Waiting 3 1/2 hours now and still 2k people in line before me :<
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zzzzzzzzzzzzzzz
(@Gie_leonnart) reported
@playnewworld Failed to join login queue. Please Try Again XD, Try again and again and again......................
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Karim Dahmane
(@Wickedvisionery) reported
@playnewworld Worst ******* wait ever, resetting queue time, "Lag detected" and so on.
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GIO Giovanni BN
(@GIO_GiovanniBN) reported
@playnewworld I am very angry, in addition to the monthly waiting times I opened a ticket on the forum the response of the GM was to change server! but I already have a PG made. every time a server has problems we have to delete our PG and start over in another server?
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selma
(@selma53243371) reported
@playnewworld @PlaynewworldFR 5hours of queue after servers restart, and now I have a « fail to login » , no play. it’s shameful. #NewWorldMMO
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Sirfanel
(@Sirfanel) reported
@playnewworld Funny how streamers "paid" to promote the game have no issue at all logging in. While everyone else is stuck in the queue.
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shockAz || No Mercy🏹
(@shockaAz) reported
@playnewworld Give holy info what is happeing with QUEUE's, supose Amazon its a big company to give some info. Queues are not working and you know it but you dont give info.
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Bohdan
(@Porcupine111) reported
@DeadSlugg @playnewworld This is my first MMO with such awful login system I'm okay with que, even 10k in que its okay BUT its okay when there is no drop from game every 10 min after enter, when que is moving (slowly but moving) , when you waited 1hr in que and be able to play, but not waiting 3hr again.
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Immortality
(@ImmortalityV) reported
@playnewworld FIX THE EU SERVERS
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AltaOda
(@AltaOdaTV) reported
@playnewworld Total fail at the start. You were not able to check your communities and report that there will be such problems with limited members on 1 server. As a result, you have 2,000 people playing, 8,000 on hold. Whether it will be corrected or not, you do not want to report.
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LuX
(@LuXPUBG) reported
@Scoom @playnewworld Wasn’t there a problem in the beta where it literally fried gpus?