New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 09/16/2025 14:20

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Online Play (50%)

    Online Play (50%)

  2. Sign in (25%)

    Sign in (25%)

  3. Game Crash (25%)

    Game Crash (25%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceLa Broque Game Crash
United StatesSeattle Sign in
GermanyAhnatal Online Play
ItalyBologna Online Play
ArgentinaRosario Online Play
SwitzerlandBern Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • kristoferneil1 PreemptiveFaceplant (@kristoferneil1) reported

    @playnewworld so found an issue in dynasty dungeon normal and and mutated where tang can't attack or take damage. Tank does not enter combat even when trying to attack 2nd and 3rd boss.

  • NiftyZauper Niftyzauper (@NiftyZauper) reported

    @playnewworld Hey @playnewworld, how long the servers down for??????

  • AJ_47biotch aj_47 (@AJ_47biotch) reported

    @Smiffles @playnewworld Oh sweet, haven't been near my PC for 2 days but was still a problem before that, fingers crossed they've finally unfucked it.

  • LadyTetheala Lady Tetheala❤️REBRAND Reveal🔞 (@LadyTetheala) reported

    @playnewworld could you maybe fix the taxes for the new servers? everyone is losing money and honestly walking away from the game out of frustration. cool thanks

  • Lapis_Lauri Lapis_Lauri (@Lapis_Lauri) reported

    ugh @playnewworld massive crash on orofena!

  • JayOddity Jay Oddity (@JayOddity) reported

    I enjoyed the @playnewworld Forged In Aternum video. I wish it was a little longer. I think the devs talking about sound etc from the Dev updates should move into this style and the Dev updates be mainly reveals and big issues. Interesting talk though. @OG_GameDev @dev_katyk

  • sp33inModz Sp33in Modz (@sp33inModz) reported

    @Ryan230995 @playnewworld My friend had this issue, and I helped him fix it. What worked for him is turning off your IPv6. Start/windows menu->settings -> network and Internet -> change adapter options-> right-click the one that's on -> properties -> scroll down till you see Internet Protocol version 6

  • addccp adm (@addccp) reported

    @playnewworld Fix your **** game. Riposte is not working half the time and goes on cd without triggering.

  • Rust_Shift TheGreenMan (@Rust_Shift) reported

    @playnewworld Fix ya broke *** weapons

  • addccp adm (@addccp) reported

    @playnewworld The game has massive desync issues. Rubberbanding enemies, non connecting melee hits, abilities that go through enemies. You do realize that right??

  • kitty_cakess kitty (@kitty_cakess) reported

    @MADshadowman @TESOnline @playnewworld We need elon musk to buy them all and fix it

  • doughalbrooks Doug Halbrooks (@doughalbrooks) reported

    @playnewworld Why are worlds showing in Maintenance at 4PM Central time? We just got booted from Seer as we were about to start an instance. Just came back to the game and I see not much has changed since I abandoned it last year. Still the same glitches and errors constantly

  • SouperSide SouperSide (@SouperSide) reported

    You need to fix whatever is going on with Frislandia server since the last patch, everyone I know hits lag spikes randomly. Some days not at all and sometimes over and over. @playnewworld @amazongames

  • The1Gwob Gwob (@The1Gwob) reported

    Dex in opr so broken. Really makes it not fun to play. @playnewworld plz halp

  • OGSmileyBill SmileyBill (@OGSmileyBill) reported

    @playnewworld please fix tazorjaws ring drop....it still drops below 500...

  • flubaphone 𝖕𝖗𝖎𝖓𝖈𝖊𝖘𝖘 𝖏𝖔𝖗𝖉𝖞 👑 (@flubaphone) reported

    hey @playnewworld do we have an actual fix for dynasty mutations coming? cause these barrel fights are unfairly balanced and nearly impossible it feels like.

  • ddillinger1TTV Dillinger (@ddillinger1TTV) reported

    @SleepForever33 @TAW_Odoq @playnewworld Had same issue, so decided to only focus on four spawn points. Made it where I had ample time to get to each spot, not having to wait too long for respawn, and ensuring I was getting drops.

  • Br8kz Joel (@Br8kz) reported

    @playnewworld when are you guys @playnewworld going to fix the bug where your mic is unusable after any form of a instance (3v3/OPR/Dungeons). It's a BIG bug not to notice guys

  • opheliajadex Cersei (@opheliajadex) reported

    @playnewworld The drops are disabled early. It’s not time to close them and it’s not working for me. That’s unfair. Either you posted the wrong time or it’s messed up either way it needs fixed.

  • veuveee shan wow (@veuveee) reported

    @NiftyZauper @playnewworld Are you on Valhalla? I got kicked too from “lag” and it put me in a queue of 89, and it didn’t move for a good 3 mins. Idk what’s going on

  • addccp adm (@addccp) reported

    @playnewworld Fix your **** game. Riposte is not working half the time and goes on cd without triggering.

  • BandiiBean BandiiBean (@BandiiBean) reported

    @playnewworld you guys having trouble w/ the Update? #NewWorldMMO

  • SyraTonl Tonl Bridlewood (@SyraTonl) reported

    @playnewworld Will you fix Legate's Ring back to the boss instead of chest already :D

  • noIPv6 👻 spooky ipv6-only networking 👻 (@noIPv6) reported

    @sp33inModz @Ryan230995 @playnewworld my solution is “shame the publisher into fixing their broken product so that users don’t have to break their networks to use it” 🧐

  • shagkie Unknown (@shagkie) reported

    @playnewworld anyone else have problem connecting to Sentinel? Got an error mesg "the server is running a different version" but my steam doesn't show that I need to update...

  • addccp adm (@addccp) reported

    @playnewworld Fix your **** game. Riposte is not working half the time and goes on cd without triggering.

  • ThisRandomDad This Random Dad (@ThisRandomDad) reported

    @Foxyzilla @playnewworld I think they made it pretty clear before they opened up servers that they would not be allowing transfers to any of the fresh start worlds. Just my thoughts on it, but I dont really see the issue. Ive always known that if I was ever going to transfer it would be to an OG server

  • iSPEZZ iSPΞZZ 🌻 (@iSPEZZ) reported

    @playnewworld hey @playnewworld Castle of Steel just crash now the world server is down

  • addccp adm (@addccp) reported

    @playnewworld Fix your **** game. Riposte is not working half the time and goes on cd without triggering.

  • Foxyzilla Foxyzilla 🎃 (@Foxyzilla) reported

    @ThisRandomDad @playnewworld The issue is I spent houuuuuuuuurs of my life for a character on a dead server, this wasn’t my first character either, the economy on OG servers are destroyed because of dupes. A lot of us who were there at the start came back for this with the understanding we could go to a FS