New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 10/21/2025 16:45

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (75%)

    Sign in (75%)

  2. Online Play (13%)

    Online Play (13%)

  3. Glitches (6%)

    Glitches (6%)

  4. Game Crash (6%)

    Game Crash (6%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • DavrimTV Davrim (@DavrimTV) reported

    @4amLonely @playnewworld It is what it is, we can’t change it now. There are major issues but I’m pleased AGS are focused and trying to resolve things, though not as fast as players wants. I’d say it is way better now then when it launched. They just need to keep that trend going.

  • Kakoiw Raphael Olive (@Kakoiw) reported

    @playnewworld Fix the game please!

  • PirateAndy666 Dr. Pirate (@PirateAndy666) reported

    @playnewworld @Steam Why would anyone vote for a broken piece of ****?

  • JordanAten Jordan Aten (@JordanAten) reported

    @WizardsUntie @playnewworld @Steam Exactly I'm not saying it can't turn around but both of these had God awful launches they literally deserve to be no where near goty plenty of other good games deserve the nod let's praise games that are good from the start and show devs/pubs they need to release non broken games

  • gidyin310 Gidyin310 (@gidyin310) reported

    @playnewworld @Steam how can this be true when yall cant even fix my house!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • RozeAxe Roze (@RozeAxe) reported

    @paheon @playnewworld @Steam tbqh they dont deserve to win. too many bugs too many problems. Maybe in a year or so once it's all cleared up

  • drowsydarwin TEXAS RANGER DARWiN (@drowsydarwin) reported

    @playnewworld Fix the game lol. Haven’t touched since the first month of launch due to economy being ******

  • Tripod_fay Cody Fay (@Tripod_fay) reported

    @VicariousMale @Sindher @playnewworld Youre on every negative comment trying to white knight this game. The fixes didnt come fast enough for a game ran 100% by its playerbase, losing players is the biggest problem they could have. Economy and end game barriers caused players to leave. They were too slow to fix it.

  • MaltySaltyy Radu (@MaltySaltyy) reported

    @wrvolkmann @playnewworld @Steam This fix was one of the biggest points in that patch. I saw forum posts about nonworking basics attacks not even an hour after the patch came out. Meanwhile the devs were posting about the positive feedback they were getting. And this was just one of many bugs.

  • WaWeThinkWeBcme Hussain (@WaWeThinkWeBcme) reported

    @playnewworld @Steam Surely the game has issues but boy I'm having crazy amounts of fun... totally worth the $ I paid for it (once!)... and you HATERS! You need to get into Contact Sports...

  • violin_armarius Daniel Cano (@violin_armarius) reported

    @playnewworld @rxaiz @Steam Tell them as well that, after they fix all the bugs (in about a year or so), they drop all data and make a fresh start. Thank you.

  • M1nKsTeR Julius Gribovskis (@M1nKsTeR) reported

    @playnewworld @Steam game is a massive mess you couldnt fix you empty promises incompetent devs and publisher could have been best mmo but nah had to release this unfinished mess you report a bug you get banned you say anything in game get banned you do anything in game you get banned

  • codfish667 Mr Fish (@codfish667) reported

    @playnewworld @Steam Could have been game of the year had there not been endless bugs in alpha/beta/launch that you refused to fix causing servers to go from full to 10 people in short space of time because you tried to save money. Locking finance transactions multiple times in an economic game 0/10

  • DavrimTV Davrim (@DavrimTV) reported

    @ShultsTV @playnewworld Yea there was some issues with large merges and potential deletion of housing data so they did small merges for now. I believe they are going to work on it and revisit it in the New Year.

  • Witchcraftgirl2 NudeWaffle (@Witchcraftgirl2) reported

    @LegacyMike95 @playnewworld Yeah uh. That’s not stupid. That’s a clear threat, even if you are ignorant too it. Roleplay isn’t a bad thing. You were the problem and a 24 hour ban is generous. 400 hours? So what? No one cares about your time you chose to play

  • SingLee40434716 Sing Sing (@SingLee40434716) reported

    @playnewworld @PrimeVideo @TheWheelOfTime When does AGS handle the hacks and cheats problem??

  • LeoPawn **** (@LeoPawn) reported

    @playnewworld @radaway Mine is the one where I can only place one item down before I crash and have to restart the game just to find the item wasn't even placed. That's the one for me.

  • Adanimo_ Adanimo nRg (@Adanimo_) reported

    @playnewworld @Steam FIX your game-breaking movement bug! It is literally game breaking and prevents any sort of meaningful gameplay! It's been months now! FIX ASAP

  • Mav010 Mitch (@Mav010) reported

    @playnewworld Fix your game instead of adding these dumbass emotes

  • TheRealRogueXD RogueXD Gaming (@TheRealRogueXD) reported

    @playnewworld @radaway (2) other issues I have run into: I selected to add an additional 10 items from my territory standing and it only have me 5, I've placed t3 curtains down that I can't pick up -need a recall back to inventory button for the list of items placed, the ability to toggle lighting

  • FireHaw95760402 FireHawk (@FireHaw95760402) reported

    @playnewworld @Steam Mostly every server its a swamp Green purpule or yellow. & you AGS are fine with it you even dont look at it like a problem.

  • JordanAten Jordan Aten (@JordanAten) reported

    @AlfieGman @playnewworld @Steam Cool I personally enjoy bf 2042 and a lot haven't so its fine to like something that was semi broken at launch doesn't mean it deserves to even be thought about for goty when plenty of good games came out with a lot less issues

  • Tripod_fay Cody Fay (@Tripod_fay) reported

    @VicariousMale @Sindher @playnewworld Almost Literally played every mmo. No other game relies on a playerbase to run the game. In new world There are no notable npcs, cities are ran by players. If the players leave, which they did, new world has a big problem. Which is why they just merged all their servers.

  • FiggyDeeTv FigDeezy (@FiggyDeeTv) reported

    Heavy armor is too OP. The dmg calculation for light and medium isn’t worth. Fix your game @playnewworld

  • Gatesx996 Justin (@Gatesx996) reported

    @playnewworld The quest "Lightning In A Bottle" is broken for me. I can't complete it

  • 4amLonely Chris (@4amLonely) reported

    @DavrimTV @playnewworld I thought I didn't mind it for the first month killing the same skeleton or same pirate but it got old, wish they didn't rush the game through development so fast, almost every mechanic has problems :(

  • gamer4life4 freakshowgamings (@gamer4life4) reported

    @KodiakJedi @playnewworld @Steam thats was an EVGA problem. not new world

  • NotXilent Joe Risk (@NotXilent) reported

    @it_exi @Cweisspt @playnewworld Unfortunately that isn’t the issue for me. I can remove one item at .1 weight and put back in 250 items at 200 weight. It’s just random. Some items just won’t go in even with 300 space available. I mess with it every day and can’t pinpoint the cause. Appreciate the info tho!

  • Witchcraftgirl2 NudeWaffle (@Witchcraftgirl2) reported

    @simoneverderio @playnewworld Okay this. I prefer grammar corrections over mindless “Your game is broken and nothing is changing and launch bugs are still here” comments. Have a great day sir! Happy holidays.

  • soldout1984 chris oosterlaak (@soldout1984) reported

    @playnewworld @Steam Lol for best broken game or quickest drop in numbers after over half your player base got banned or burned out