New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 11/18/2025 13:35

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (86%)

    Sign in (86%)

  2. Glitches (7%)

    Glitches (7%)

  3. Game Crash (7%)

    Game Crash (7%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • ThisonefornowV2 Seven Eightnine (@ThisonefornowV2) reported

    @Bros_Nuks @TwitchLozza361 @playnewworld And my point is if you let that effect you to a meaningful degree, well that's a "you" problem. Being so emotionally weak is hardly beneficial for anyone. It's pixels from randos, and unless you're under 10 you shouldn't act like you are by being so offended.

  • SeanBartley Sean Bartley (@SeanBartley) reported from Midland, Michigan

    Still having issues with new world crashing at launch. Drivers got updated, that’s the only thing I changed. Tried repair, uninstall and reinstall, game still crashes loading into the world every time. Does anyone know a fix for this issue? @playnewworld

  • the_Redbullfly RedBullFly (@the_Redbullfly) reported

    @playnewworld FIX YOUR ******* SPAWN RATES SO I'M NOT ******* BUM RUSHED WALKING THEROUGH EVERY ******* POI. HOLY ******* ****!

  • crayzieman crayzieman (@crayzieman) reported

    @jannnnuhhh @OnodaTV @playnewworld You know their fix will be to just change the icon.

  • WildSideC Courtney Statler (@WildSideC) reported

    @playnewworld can we get a fic for our azoth staff not working to close corruptions? I have a tier 5 and doesn't work.

  • BoloBigsby Bolo (@BoloBigsby) reported

    Are yall ever going to fix the twitch spotlight thats one of the best features ive seen a game come out with and it doesnt even work. @playnewworld @Asmongold @ZackRawrr

  • CarnageAhmed CarnageAhmed (@CarnageAhmed) reported

    @playnewworld Hey @playnewworld. I logged out of the game last night just fine with no issues. However today when I login exactly somewhere between 1-5 minutes into the server my game just freezes completely. I have to shut it down through task manager and restart again but nothing changes.

  • BlackheartSora Sora Blackheart (@BlackheartSora) reported

    Does @playnewworld issue bans for transphobia? Since I started playing I've been called transphobic slurs daily. I can't play this game without seeing hate. Happy #NationalComingOutDay

  • AnarchyKraken AnarchyKraken (@AnarchyKraken) reported

    @playnewworld thank you for being as transparent as a ******* brick on fixing the coding issues in the game as well as laying out 0 road map other than we might get server transfers and with your history of delays we wont be getting that for a while lmao

  • ReggieBDB b (@ReggieBDB) reported

    @Dark_Dayy @AyeeTrain @playnewworld I haven’t had a que in 5 days. I’m in a top 5 populated server in North America. The que problem is resolved.

  • country2778 Matthew Staten (@country2778) reported

    @TweetGrae @FateFromFiction @playnewworld 100 percent agree to that I just wish time zones weren't a thing. I had so much fun this weekend and thankfully I get a good connection to without problems. Thanks again for running with me this weekend and getting stuff done you can't solo 💙

  • ArtemisGGVT ArtemisGG 🏳️‍⚧️🇨🇦 | Cat Girl Vtuber (@ArtemisGGVT) reported

    At this point, I'm going to start collecting bans, because @AMZNGameStudios and @playnewworld isn't going to do anything about the mass reporting problem. As a company leader of by far the biggest and one of the strongest on my server, I am a PRIME target. It shows.

  • HighImShadow HighImShadow (@HighImShadow) reported

    @cansbalj @AyeeTrain @playnewworld Not a server problem, just highly populated server

  • Voidrendx Alex Void (@Voidrendx) reported

    @playnewworld so are we gonna do anything about these bans that folks get for no reason? or Azoth Staff 5 not working?? or the several other issues youve been silent on?

  • myviewoflife_ Rıᴅᴠᴀɴ ᴀʟᴛıɴᴏᴋ (@myviewoflife_) reported

    How can I fix my character's name? @playnewworld

  • like4FlatTires hackedbyhotchicks (@like4FlatTires) reported

    @playnewworld you promised server transfers to any realm and then ****** us. You won't need the server transfer service to be up and running after this load of ****. **** you Bezass.

  • RAYMONDBRACKEN RAYMOND BRACKEN (@RAYMONDBRACKEN) reported

    @AyeeTrain @playnewworld Only level 12 :( constantly getting the following error making the game unplayable. Tried every suggested solution and no joy. "Only part of a ReadProcessMemory or WriteProcessMemory request was completed. (299)"

  • Azerox050 Azerox (@Azerox050) reported

    @playnewworld Can you fix it with @Steam so we can upgrade to Deluxe?

  • _adonisk Adonis Kakoulidis (@_adonisk) reported

    @playnewworld This WILL happen and the experience will be horrible for everyone involved, it's not a if but a when and how many... Giving away more tokens in the future won't fix the issue either.

  • imHeartlessW Heartless Woman (@imHeartlessW) reported

    @playnewworld I wondering if there would be a way for you to add a quest organizer per settlement. Also my compass is broken, it doesnt always show what direction my quest are and especially anything i have unlocked for tracking doesnt show either.

  • LekingSteven Steven LeKing (@LekingSteven) reported

    @playnewworld Please let us change Region with the free server change, too many friend were split due to the que times, and now we will never get to see each other. No one is willing to re-run the game without hitting endgame. plz fix.

  • dimiope Dio (@dimiope) reported

    @playnewworld Everytime i use a TP the game is crashing, pls fix this bug of RTX

  • Montyrob4rm Robert Montgomery (@Montyrob4rm) reported

    @AyeeTrain @playnewworld Almost 30 but having an issue not being able to turn in quests at Cutless, the Rep isn’t showing the complete button

  • HehatemeJ HeHateMe Picksix Jr (@HehatemeJ) reported

    @playnewworld @JeffBezos main draw of your game was fair PVP based play. Yet the dominating faction in every server is using lag and desync exploits to win wars against heavily fortified forts in 9 minutes. Thank you for not addressing or fixing. Uninstalled.

  • CringeyDad Cringey Dad Gaming (Dom Wolf) (@CringeyDad) reported

    @AyeeTrain @playnewworld 7 hours. Would be more if I hadn’t stopped playing due to fear of my GPU getting fried. Will play again once the issue is addressed.

  • Mprizolakias Mprizolakias (@Mprizolakias) reported

    @playnewworld Perseus - 700+ Queue ... What is going on ?? Perseus is from the NEW servers you added ..the problem is here again ... You are opening TRANSFER to where ? EU Central 90% of the servers are full with Queue Say it official , don't log in in the evenings !!!!

  • Fokustt Fokust (@Fokustt) reported

    @playnewworld please fix the respawn rate of npc’s as well as the aggro range. Insanely frustrating to clear an npc only to have it respawn 15 seconds later. Additionally, the aggro range on some npc’s is just unrealistic. Signed, A loyal customer

  • WillekensStijn Styno (@WillekensStijn) reported

    @playnewworld Hi there, I keep getting into problems questing because of insanly quick respawn rates. It's sometimes just impossible to collect rewards before everything is already back. I counted 30second respawns. In some places even quicker. Please fix this issue.

  • eiousx Eiousx (@eiousx) reported

    @playnewworld so whats going on with the mass reporting issue? please tell me there is a fix on the way as its getting ridiculous with trolls mass reporting people for just playing the game

  • KriticPanda KriticPanda (@KriticPanda) reported

    @playnewworld Please for the love of Aeturnm, fix the goddam respawn timers, questing as a tank has been an absolute nightmare, things are respawning goddam quickly. It was fine before since servers all areas were swarming with ppl, but now its unquestable.