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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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CozminFatul
(@Knucklsi) reported
@PeoplesYT @playnewworld Then probably the performance is different from server to server 😟 my entire company has huge lag and screen freezes in PvP
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Logan Smith
(@Label07) reported
@playnewworld Please fix the improper capping of Faction currency! Got "Commander" rank (should be called Warlord :)) in Marauders and tokens are capped at 25k still...
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memoli 蓝🕷️👓红 8964
(@memoli_8964) reported
@playnewworld Please fix 25k token cap when commander😭😭😭
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Robert Horvath
(@RobertHorvathTO) reported
@playnewworld when are the server transfers going to be fixxed? did not i was getting transferred to a 1k+ que list server. At least have a option to transfer while in menu. Not to mention not being able to play the character for almost 3 days due to a fatal error bug
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Spooky Boogie v
(@TheVoidedSpooky) reported
@playnewworld Any insight on why I am getting a "Character_Service_Failure" error? I was fine just about 4 hours ago, took a nap, and now I'm getting this error.
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Jake
(@Leifacche1) reported
@TheNamessJT @NVIDIAGFN @playnewworld It's a simple fix of turning player nameplates down. Even from 15 to 10 mine upped massively
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Reformed Larkos
(@carlitros004) reported
@NVIDIAGFN @playnewworld the EU server are so bad. Long queue time due to the lastest update and very lag pls fix it
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based blam
(@WilleBlam) reported
@playnewworld fix the terrain pls its the 102981th time im stuck in a mountain and need to recall to inn to get out, unstuck puts me 2ft deeper in the mountain
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Junior
(@Juniorlmaolol) reported
please fix the trading post bug in windsward @playnewworld
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Frank Arnum
(@FrankArnum) reported
@playnewworld Do you guys have any idea when you will get the transfers fixed? Was hoping to transfer this weekend and you still haven't fixed the issue from Thursday. Please I need to play with my friends. This is just making me not want to play anymore... HELP!
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ا
(@a7madkaled2) reported
@playnewworld FIX THE GOD DAM GAME
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NE_Arclight
(@NE_Arclight) reported
@playnewworld @Sacriel Guess we didnt fix that boxing exploit? Every war on our server its being using....Orun Marauders Just abused in 5 wars today.
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GFuel Dani Dawnstar | The Foxy Vtuber
(@DaniDawnstar) reported
@playnewworld please bring FALIAS back up!!!! Why is our server down T.T
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Tracerz
(@TracerzGG) reported
@playnewworld sooo are y’all gonna make a comment on falias server suddenly going offline for 7-10 min when every other server wasn’t having an issue? Like we lost a 5 attack win streak because of it. Just would like to know why it happened?
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CozminFatul
(@Knucklsi) reported
@PeoplesYT @playnewworld Its a ducking **** show. The PVP, and wars are broken AF. The Lag is insanely crazy, just unplayable. The same with the PVP runs over the territories.
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Kartacs
(@Kartacs86) reported
@NVIDIAGFN @playnewworld When fixed the 100% GPU problem in game?
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Austin
(@TheBobTheDoctor) reported
@playnewworld @AMZNGameStudios PLEASE INVESTIGATE OLYMPUS SERVER, DEFINITELY FISHY STUFF GOING ON 2 WARS DEFAULTED TO LOSS BEFORE THEY EVEN START! Server: Olympus US - East Name: ThebobthedoctorTTV ISSUE: SERVER CRASH?
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Bing Loisaga
(@BingLoisaga) reported
@NVIDIAGFN @playnewworld Getting this error 0x000001F8 in all games... what now?
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Robert Galvan
(@robdavidg1375) reported
@playnewworld so whats up with players during war able to spam a certain skill and straight up cheat to win, yall need to fix this ****!
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Monkeee
(@ReligionOfSteve) reported
@playnewworld Fix the economy!
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Chinese Government
(@ChineseGovernm6) reported
@playnewworld fix well guardian quest u dumb fks
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Andrew Reise
(@AndrewReise) reported
@playnewworld all you have to do to fix the queue is verify game files. if you're stuck you unstuck. worst case you quit the game to desktop then verify game files then launch. verify fixes the stuck bug. appears to happen when you queue while someone hasn't loaded out yet
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PeoplesYT🐤
(@PeoplesYT) reported
from
Austin, Texas
@Knucklsi @playnewworld I haven’t had any issues thankfully
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Billy Baretta
(@Baretta_Billy) reported
@playnewworld When you will be fixing the "25K Fraction token bug". its alive since 3 weeks no communication on forum.... no fix since 2 patches. its maincontent which is not working for L60 players... Plz Reply*
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Bryce
(@Flexxatronn) reported
@playnewworld Can your next patch please fix the ******* great axe/warhammer spam? I'm literally getting disconnected in wars due to the massive amount of lag from the enemy company spamming those. Also, add some kind of CC reduction or diminishing returns. I'd love to play my character, ever.
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SirTitan 🐺🐺🐺
(@S1rTitan) reported
@playnewworld Calganor server is unplayable with lag....
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syckle
(@Syck1e) reported
Just lost Windsward bc ice gauntlet is bugged as hell. @playnewworld Please fix your game or a lot of people will quit.
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Marlena
(@MarlenaAyy) reported
Hey @playnewworld @AMZNGameStudios can you fix the AOE bug during wars?!? People are exploiting it like crazy and I’m tired of losing territories/being in a war for 5 minutes before we lose due to this.
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sussy baja blast
(@hashibiraa) reported
@playnewworld when fighting empress zhou in the second phase multiple people in my party have crashed at one point or another please fix!! Also add a longer cool down for her pink abilities cause this is overkill and it’s difficult to get any hits in even for a group of 60s
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Misfit
(@RuflessMisfit) reported
please hurry up and fix outpost rush permanently its the only fun thing to do right now in this game @playnewworld