New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 11/21/2025 08:30

At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (86%)

    Sign in (86%)

  2. Glitches (7%)

    Glitches (7%)

  3. Game Crash (7%)

    Game Crash (7%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • gsxr_jeff Gsxr jeff (@gsxr_jeff) reported

    @AodanTV @Cederhill @playnewworld Yup, I checked em and still no weapon swap fix that was brought up in ******* NOVEMBER.

  • TAW_Odoq Odoq (@TAW_Odoq) reported

    @Shaki44_Twitch @playnewworld we want as many people testing on the ptr so live doesnt get broken

  • aficloudy BLM (@aficloudy) reported

    @playnewworld ayo fix your servers

  • Dannymac09 Dannymac® (@Dannymac09) reported

    @DFire13 @playnewworld Is there a fix to stop your tools going missing when mining/harvesting etc??

  • rLuna_Gaming r/Luna_Gaming🎮💜 (@rLuna_Gaming) reported

    (1/2) What I expect #AmazonLuna to do in the next few years; - @playnewworld will have to come to Luna at some point. At that point, Luna will be the only cloud gaming service to have New World. - Move to Linux (including proton support) at some point from windows?

  • Illchemist1 Illchemist (@Illchemist1) reported

    @joepastillas @CryptoAnon6 @playnewworld The problem is they cannot get into groups ..on my server people are charging 5k per slot in mutation groups...then let's assume that a casual got his 590 gs...do u think he can then run mutations?? No because no group will give a slot to someone who doesn't know the fights..

  • OwlButler_CEN OwlButler (@OwlButler_CEN) reported

    @playnewworld Please investigate what happened in AU, Adiri server. It's like only we suffer while the whole other server is so fine so peace. People keep disconnected, a lot of them, we issue support on forum and official web, not yet solved.

  • KalenWolfe_ KalenWolfe (@KalenWolfe_) reported

    @pinayontwitch @playnewworld I do love the game. But I just couldn't not take the bugs, dupes all the tech issues and the end game community charging for end game dungeons anymore. Even if you have a key you would have to pay for a spot in a group. Nope. Not my type of community.

  • CalebVeldsman REIZA_TV (@CalebVeldsman) reported

    @playnewworld Thanks for all the bug fixes and listening to thr feedback about combat and AI issues. Do you guys have a ETA on when you'll improve the actual questing systems?

  • Matospeet Matos 💬 (@Matospeet) reported

    @gsxr_jeff @playnewworld I mean overall, the Void Gauntlet does way too much for a single weapon. High damage, high self healing and on top a root that goes for 3 seconds, that's broken.

  • 0veX93 LeQuack (@0veX93) reported

    @playnewworld I cannot play because I'm on a dead server for over 3 months! I've used my token transfer and I cannot transfer even if I wanna pay from this dead server. Server merges is not happening and takes too long. I've made several posts on forum about this issue and nothing

  • SagaEther EtherSaga (@SagaEther) reported

    @playnewworld did u remove access to territory gold ? can we play without companies getting 6mil gold a week ? did u stop the company RMT issues?

  • christian_cw91 christian william (@christian_cw91) reported

    @playnewworld Are you aware of population issues in AP region? How can I request server transfer token? I queue OPR for 2 hours and still nothing. I need healthy server to keep playing.

  • PhoenixPR01 PhoenixPR (@PhoenixPR01) reported

    @playnewworld Fix the issue where the chats dont work after exiting Expeditions and Outpost Rush.

  • moggiewara Moggiewara (@moggiewara) reported

    @playnewworld Many of have us having lag detected cant log in….

  • gsxr_jeff Gsxr jeff (@gsxr_jeff) reported

    @DFire13 @playnewworld Still no weapon swap fix? No shot dude.

  • joepastillas JoePastillas (@joepastillas) reported

    @Illchemist1 @CryptoAnon6 @playnewworld If you are not 590 go to elite runs and kill lot of monsters in reek water and those sites.. You are not ready for the endgame. Can't see what is the problem then.

  • Cederhill Ceder Hill Cantata (@Cederhill) reported

    @MassivelyOP @playnewworld Fix the 200+ flowers from the winter event bugging out storage.

  • Viles05 Steve Viles (@Viles05) reported

    @Myuniqous @playnewworld Some actual news from someone in the support team about this would be a treat, Still cant login

  • gsxr_jeff Gsxr jeff (@gsxr_jeff) reported

    @playnewworld FIX WEAPON SWAP STUPID *****!!!!!!!!

  • MrJusha Juswa (@MrJusha) reported

    @playnewworld Thanks for fixing some bugs from this patch. Unfortunately, most players in Australia server are having connectivity issues. Even though we managed to fix it by ourselves using your "Troubleshooting Lag and Connectivity Issues" at your Support site, It didn't help much. Fix it!

  • Myuniqous Guruprasad Hegde (@Myuniqous) reported

    @playnewworld Are you aware AP server is facing issue where players are kicked out due to some server issue?

  • Invghost James Atkins (@Invghost) reported

    @playnewworld The main game isn't even ******* live on Adiri because of all the server disconnects. Fix your ****

  • bullsh66 uko (@bullsh66) reported

    @playnewworld Really hard to login

  • AlleDragonfyre alle dragonfyre🎶 (@AlleDragonfyre) reported

    The problem with @playnewworld is that it's just not a finished game. From terrible its terrible chat system all the way to its lack of end game that isn't a time-gated grind is all... so damn unfinished. It's such a beautiful game. If it shutters, what a terrible waste of beauty

  • JohnNalzaro John Nalzaro (@JohnNalzaro) reported

    @playnewworld New World! Fix your game!! I just disconnected like 10x in a row.

  • Shaki44_Twitch Shaki44 🦇 (@Shaki44_Twitch) reported

    @TAW_Odoq @playnewworld Not broken? The release is always why, because people go to the ptr to see the money making stuff on the game, in view of what's coming out. That's all they care about.

  • Jayofnz jayofnz (@Jayofnz) reported

    @playnewworld I can't even log on (unexpected disconnection - lag detected) let alone try new stuff!

  • AlleDragonfyre alle dragonfyre🎶 (@AlleDragonfyre) reported

    The problem with @playnewworld is that it's just not a *finished game.* From its lacking chat system, all the way to its time-gated grind endgame. It's such a beautiful game. If it closes, what a terrible waste of art. Lessons learned by past MMOs seem to go unlearned by NW devs.

  • OwlButler_CEN OwlButler (@OwlButler_CEN) reported

    @Viles05 @playnewworld get a server reset today and problem fixed. Hope ur server get better soon