New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 11/21/2025 15:10

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (86%)

    Sign in (86%)

  2. Glitches (7%)

    Glitches (7%)

  3. Game Crash (7%)

    Game Crash (7%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • DrFitz Dr. Fitz (@DrFitz) reported

    @playnewworld Fix mob agro for using life staff.

  • axesuperior AxeSuperior (@axesuperior) reported

    @playnewworld please hurry up and fix this mess you created since you released update 1.0.5 the game has a major performance issue with lag pretty much to the point it’s ruined combat and most of us getting into reekwater quests cannot do them cause there’s a bug duplicating mob

  • BelleIsFine belle (@BelleIsFine) reported

    @playnewworld Any updates on the issue that prevents players to transfer servers because it says there’s an active buy/sell order even though there isn’t? All my friends were able to transfer and I was left behind and have been waiting for 5 days now :(

  • 9tzkid Choppapeters (@9tzkid) reported

    @playnewworld Fix well guardian please

  • dBtmuwB Sasa (@dBtmuwB) reported

    @playnewworld Have you checked out the broken things yet? Like Runic Thread!

  • SirCoomes22 Sergeant GirlDad (@SirCoomes22) reported

    @ChrisSa92526473 @Peraxxis @playnewworld Losing my mind over here trying to figure out literally wtf is the issue.

  • volex81 Rob campbell (@volex81) reported

    @playnewworld when are eu Servers going to be fixed can’t get in to game with queues really want to play but can’t back to wow I go #WAITING #fix

  • xrylus Xrylus (@xrylus) reported

    @playnewworld Fix transfers please :(

  • Knucklsi CozminFatul (@Knucklsi) reported

    @playnewworld Can you fix and balance the god damn game ?

  • JesusSk8s AwareWolf On Wheels (@JesusSk8s) reported

    @playnewworld The great thing about Discord is it doesn't crash my PC every couple of hours, unlike New World.

  • poppyfresh6 poppyfresh (@poppyfresh6) reported

    @playnewworld Ban for nothing, ban for bad words in a ticket in what only ask about problems with wrong ban... I will unistall gg wp ez 1 month losing time and money

  • FappishR6 Fappish (@FappishR6) reported

    @playnewworld Fix your ****

  • ChrisSa92526473 Chris Sanders (@ChrisSa92526473) reported

    @playnewworld FIX SERVER LAG AND RUBBER BANDING. FIX SERVER LAG AND RUBBER BANDING.

  • Sambei_Gaming Sambei_Gaming (@Sambei_Gaming) reported

    @devils_mana @playnewworld support have been pulling people out of this issue have you tried them on the forums on the support page?

  • SirCoomes22 Sergeant GirlDad (@SirCoomes22) reported

    @gsxr_jeff @ArranNW @playnewworld I’m not the only person having this issue…

  • 3Nok_ 3NoK (@3Nok_) reported

    @playnewworld Yo, stop the auto-bans and provide detailed reasons why. I have friends who are getting reported before wars, getting banned, no one has any answers as to why when we approach you. Then their ban is lifted only after the war. Which serves the reporters motive. Fix it.

  • Sambei_Gaming Sambei_Gaming (@Sambei_Gaming) reported

    @ClipsAhoi @9tzkid @playnewworld iv already done it but the issue is no oen can help lower level players fight well guadian because of the stupid barrier so people get stuck on that quest because they cant find people doing the quest then quit the game because of it they need to let us in there to help

  • MLGBMAN EcKo Nightmare (@MLGBMAN) reported

    @rrapmahc @playnewworld I think they want to get things fix if there any more bugs before adding anything and most likely they gonna add new stuff in December

  • JIfraimov Duelist (@JIfraimov) reported

    @playnewworld No I quit because of the Item Dupe, Gold Dupe, and Invincibility Glitch.

  • ChrisSa92526473 Chris Sanders (@ChrisSa92526473) reported

    @Pineaqples @Sequisha @playnewworld Or wait 2 years for AGS to be make it actually a game and not a **** up of endless broken steps. congrats you have finished the alpha

  • Charls19838741 Charls (@Charls19838741) reported

    @playnewworld Have you already removed RCPRO from Frisland and banned its members for cheating? Ah sorry, you only automatically ban when people complain a lot like you did with the dupe problem, but you ignore the reports very well.

  • artishod4 Ash4u (@artishod4) reported

    @playnewworld fix you need to do, when you want switch your weapon in the fight it doesnt trigger. and you need to wait few sec to actually switch. sometime when you switch the weapon when you hit your ability it does of prev weapon.

  • ChrisSa92526473 Chris Sanders (@ChrisSa92526473) reported

    @playnewworld AGS so i take it giving ppl more stable gameplay with no lag and rubberbanding is not a critical issue even tho they paid for something which they can't play unless you are in EU or us....**** AGS

  • fragnerdTV FRAG (@fragnerdTV) reported

    @playnewworld server transfer fix when? a eta would be amazing. please.

  • mattdlive MattDLive (@mattdlive) reported

    @playnewworld No thanks, first off fix the bugs.

  • Sambei_Gaming Sambei_Gaming (@Sambei_Gaming) reported

    @devils_mana @playnewworld to fix that get some one to pick you up go into a arena and fail arena and the bug is fixed

  • PlugMMO Father Plug (@PlugMMO) reported

    @playnewworld my boy is stuck dead under the sea and the customer service said to “craft a tuning orb

  • Cmeyers102 Christian (@Cmeyers102) reported

    @itsYosemite @bradlee83100513 @playnewworld Do you realize if you quest/grind in shattered it takes probably 30 minutes for that. Do some outpost rush. Never had a problem with it and I'm a crafter.

  • Lozyboi Lozy (@Lozyboi) reported

    @paul_torneto @playnewworld Cause the game is broken

  • ZlCorvus Corv (@ZlCorvus) reported

    Can we get a fix for not being able to craft 600 GS magic weapons? @playnewworld