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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (85%)
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Glitches (8%)
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Game Crash (8%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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John Lock
(@Nick2ooo) reported
@kiwwizz @playnewworld If any other service would go down for 1 day during the week you would cancel that service, which I am considering doing.
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♠️Kandy♠️❄❄❄❄❄♠️Milf♠️
(@bustyslutwife) reported
@MarcelvMartins @SUBZEROMMO @playnewworld they don't "fix" bugs on the day, hello? bug fixes are part of patch, build... whatever you call it. All they have to do is push the build to the server. Now, this is not to say this is easy at all but guess what you can test it ahead of time.
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Geek Gamer
(@GeekGamerTR) reported
@playnewworld @playnewworld WTF !!!!! 9 Hours maintenance for nothing fix ?? Are you amateurs or kidding with us in prime time 9 Hours !!!!!
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Simon
(@Simon02278274) reported
@playnewworld fix the eu servers plz
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Cory
(@VelvetBlazer) reported
@Chuuppers @cptcomplainy @playnewworld My partner is 8 months pregnant, I work full time, I have bought that washing machine full price and it’s broken so many times. Your mum does all your washing for you and you have no job so don’t even know how expensive things are you child
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Mitchell Roos
(@Mitchie21) reported
@Armadillito @playnewworld Could have fooled me. Plus why do a patch world wide knowing you gonna put servers down during prime time for a lot of people. **** like this is always done when it's a USA company.
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PEW!
(@f99834) reported
@playnewworld @JeffBezos listen up you balding rat, you have money enough, fix more staff for new world, if not **** amazon ill rather walk on barefeet the silk road like they did back in the day to get my order directly from the supplyer
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Mark Schmitz
(@MarkSch62557540) reported
@playnewworld As EU player you should switch the continent to have no problems with maintances...
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Redz
(@Ayo_ItzRed) reported
@SchalkKeun @Armadillito @playnewworld The problem is when all someone does is voice their frustration, their voice loses value, specially when it’s an entitled argument of “”why not me first””
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un_geek
(@un_geek) reported
@playnewworld instead of taking 6h downtime to fix bugs 1% of players encounter could you fix stuff like light armor skins & weapon switch :3 #NewWorld
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Joshua
(@Chuuppers) reported
@VelvetBlazer @cptcomplainy @playnewworld A newborn and a Mrs that'll weep over broken down appliances. Your poor neighbours
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TheDemonGuy
(@TheDemonGuy4) reported
@Armadillito @playnewworld It's the time they've decided to carry out the maintenance, that's the problem. It's an outage during prime EU time, APAC get the most benefit from this maintenance window.
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Paul Ring
(@Ringod123) reported
@playnewworld Nothing about the first house tax rate being double what it should? its been an issue since day 1.
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Carl
(@Dizzywizard89) reported
@playnewworld Just got home from work 😢 need my new world fix
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BlackoutGamingChannel
(@FollowBlackout) reported
@DasAlanArt @ReneBouer @playnewworld Problem is the patch started in the am. They just take ******* forever
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PEW!
(@f99834) reported
@playnewworld you dumb *************, fix the eu servers right now
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ArahorPlays
(@ArahorPlays) reported
@playnewworld Maintenance in all respect But. EU is the only place where It's Prime Time atm, and they are the only servers down now. Would it be worth to maybe looking into an earlier scheduled downtime for EU in the future instead of starting around lunch time?
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remì
(@io_sono_remi) reported
@TheAkumaGaijin @playnewworld That's absolutely dumb. Any company, no matter where located, that provides a service (any service) worldwide has to consider timezones and night time. Many other MMO are maintained during the timezone night time ...
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Liq Provider
(@Harrythesale) reported
@playnewworld come on 7 hour for a small bug fix on EU Prime time ?
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Nikzy
(@NikzyGG) reported
@playnewworld a baby without hands could fix minor bugs faster than you guys do, might consider changing your job
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Selloh
(@_Selloh) reported
@EvilScotsman0 @Nathan51538005 @playnewworld wouldn't it be a fix if you put new world in front of a "Launcher" that checks for updates etc and downloads them from the Amazon servers ?
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Cory
(@VelvetBlazer) reported
@cptcomplainy @Chuuppers @playnewworld What kind of comeback is that, and why go after people who work stacking shelves at supermarkets are providing a service and earn to support themselves. Unlike you where your parents bought you the game that you are complaining about
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Saltnp3p
(@saltnp3p) reported
@TheVash68 @playnewworld Ofc i understand, HOwever there clearly having issues launching the build in the eu they didnt intend to have downtime in our prime time as the maintaince was due to end at 4 :)
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Seraphim Gulick
(@scgulick) reported
@ceadeus_x @Misterikeer @playnewworld Well I guess they dont fix those either as the "abandon event" bug is still in the game on my toon on a US West server...
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Mr_rm_mr_rm_mr_rM
(@MrrmmrrmmrrM1) reported
@playnewworld I mean at least explain what seems to be the problem. Ppl are upset cause no one can understand why it takes you more time to update EU than US/Asia
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Regan
(@Gundy666) reported
@playnewworld Please fix the ban system, I was permanently banned while fishing and can't get a response. I referred all my friends to this game and put 80+ hours in just to lose my money with no explanation.
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Jason
(@Jason34417546) reported
@playnewworld This is a really really bad service you are providing here.
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TrippPUBG
(@TrippPUBG) reported
@Toasty_op @arsmaxx @playnewworld Imagine telling people who have been affected by this, to "go outside", when you have not been affected by the problem.
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SRZ 4️⃣ NJ & GA
(@SRZ4NJ) reported
@playnewworld Fix the issue where you can't level up life staff by... using the life staff...?
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✨
(@agreatnature) reported
EU warriors .. I say we gather gold and takeover @playnewworld and fix their stupid structures. Be ready at 12:00 sharp today. The battle is ON.