Is New World down?
Some problems detected
Users are reporting problems related to: sign in, online play and glitches.
New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
October 28: Problems at New World
New World is having issues since 05:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (75%)
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Online Play (13%)
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Glitches (6%)
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Game Crash (6%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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esKa
(@esKa_gg) reported
@playnewworld @I3randonRosario Is there any update with a fix for this? I appreciate you guys doing what you can, just curious is all
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Smokey Shoebill
(@ShoebillSmokey) reported
Hey @playnewworld I have a small issue and I can’t work out how to fix it.. all my achievements say “uninitialised”. I have tried re-logging and verifying my files. But so far nothing is working. Loving the game so far though. It’s absolutely brilliant
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Honto
(@TeamHonto) reported
@SeanAndBros @Xposed @playnewworld From what I saw it was bad GPUS from EVGA that is why they legit replaced Everybodys GPUs who fried. LMAO rarely would they replace Everybodys GPUs but was forced to with so many people facing the same issue
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kevin hu
(@kevinhu59648398) reported
@playnewworld could you please fix the sever issue, there are so many log in bug !!!!
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TheJshottt
(@TheJshot99) reported
@Xposed @playnewworld They never fixed that issue ?
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SanMirguloz
(@mirguloz) reported
@playnewworld Hey, how is adding New servers actually helping the extremely long queue times? Its extremely exhausting that European servers are already stuffed with People starting from 9AM. Even for yesterday, people were unable to login until midnight. About to call it quits.
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трУСЫ Пескова
(@TrusyPeskova) reported
@playnewworld Restart the servers to disconnect the AFK characters !!!
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umaykeser
(@umaykeser) reported
@playnewworld thanks to you guys i cant play the game, i cant play hellheim due to queue problem and i dont wanna start over again.
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SiiiX
(@__Siiix__) reported
@playnewworld I’ve been waiting 2 hours in queue.. I almost enter the game ( 7 persons left ) and now I have a conexión error so I have to start again?? Wtf is this.
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KusoTrevor
(@KusoTrevor) reported
@teamwafflesrox @playnewworld 800 queue would be awesome. I'm glad I chose a low Q server until they fix the capacity. Remember you can transfer later as they said they'll be allowing a server transfer in the next couple weeks and also are looking at increasing server caps.
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Flurbo
(@iFlurbo) reported
Haven’t been able to log in to New World in 2 days due to server queues and errors.. haven’t played a single second. 😓 #NewWorldMMO @playnewworld
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AzzaAU
(@AzzaAU_) reported
@playnewworld @playnewworld I keep getting to end of queue and I get an issue where it is trying to connect to the queue. Internet is fine. Any fixes?
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Vasil Mihov
(@Narghash) reported
@Treej720 @playnewworld and now that error is back :(
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shawnwsl
(@shawnwsl1) reported
@playnewworld is there specific timeline for when we dont have to wait for queue or have queue issues in AP servers? :/
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Patrick Rieland
(@EggrollSensei) reported
@DeltaArcAngel @playnewworld The issue with just flat out adding server capacity w/o changing some mechanics in game will cause serious issues that are already prevalent. Since it's launch there's already an over abundance of people in areas where there is only so much of one mob.
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Trishinator
(@trishinator) reported
@MrBradPrime @playnewworld I was having so much trouble to choose lol but I ended up with bow and hatchet
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Sven van heerden
(@Zhainius) reported
@playnewworld when will you add session persistence? hours in queue, play for 10 minutes, crash, and you can't rejoin, you end up back at the end of the queue
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Steelcryo
(@Steelcryo) reported
@SwagManGorilla @R41D3NZ @playnewworld Again, doesn’t matter who owns them, it doesn’t change the problem they face. Learn what you’re talking about before you ***** and moan about it
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Roxie Paradox
(@TheRoxieParadox) reported
@FulosophyDev @playnewworld I played the betas, I know its a good game & I know there is almost always issues at launch. But, people are waiting 4, 5, 6 hours to get to play with their friends.. Thats not ok. They knew a ton of players would jump in on launch day. They should have prepared for that better.
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Revealed91
(@Revealed91) reported
@playnewworld hey. Give us a reload UI button. I got put back into a 1200+ que because the only way to fix the UI is to restart the game
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Benjamin Lee
(@b3njaminl33) reported
@playnewworld The stats show that adding servers isn't solving the problem. Neither will increasing capacity to 2,500. People want to play with friends; they will continue waiting in queue to play on the same server as their friends. Look at queue sizes and raise caps to accommodate.
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Koralle13
(@Koralle151) reported
@Ms1Fr_ @playnewworld This problem will be gone in 1 month so chill
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ClassyBeard
(@ClassyBeardTV) reported
@ZoeCatfu @playnewworld Saaaame, I waited from 500 to loading only to crash. 👎
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KYLΞ
(@KKy7e) reported
Is anyone else having issues with the new world reward thing? Whenever I click the button to link my twitch an stream to get the rewards it doesn’t actually do anything? @playnewworld so I’ve got the rewards on twitch but not getting them in game
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Mike Pfeffer
(@mikefinanzen) reported
@playnewworld i recognized a new error i got a i7 cpu and a 1080ti gpu my game just freezes after 1 hour of play pls look into that its mega annoying:)
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Demi
(@DemiRev123) reported
@Ky_Million @shadethesin @playnewworld I don't know what you are on about they can easily Increase the capacity to 6000 and add 3 layers like in wow there would be no problem lag wise and everyone would get to play its not rocket science
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King Théoden ®
(@wisdomoftheoden) reported
@ryan_mack13 @playnewworld When that happens i let that error on my screen for couple minutes the. Click ok and it throws me back to my original queue position
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do0gsTV
(@Do0gsTV) reported
@playnewworld @playnewworld - Fix your queues, please. Twice I've waited and hour to 3 hours to get to the front of the queue.
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Arik_Official
(@OFFICIAL_ARIKTV) reported
@playnewworld so I noticed I can’t adjust any of my twitch settings, is there a reason for that? I can only switch the login and yet nothing else can be changed!!
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Callsign-CandyM4n
(@CCandym4n) reported
When you finally get to hop on @playnewworld at the end of your day, but Lindalino server is Suffering a Maintenance Error #justiceforlindalino