New World

Is New World down?

No problems detected

If you are having issues, please submit a report below.

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 11/23/2025 22:15

At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (86%)

    Sign in (86%)

  2. Glitches (7%)

    Glitches (7%)

  3. Game Crash (7%)

    Game Crash (7%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • patrik_kwasny Patrik Kwasny (@patrik_kwasny) reported

    @playnewworld First all US plebs ripping EU Servers and now NA Servers are Empty… Fix the queue and queue crash Problems!!!

  • Z3Stream Z3R01991 (@Z3Stream) reported

    @geoffkeighley @playnewworld Dont forget the 1.5 Million PPL in Waiting list! since 6 Hours i try to go on the Server Waitinglist from 2-4k ppl and after 20 min i get kicked out cuz off server problems for what i have payed money? Wasting time?

  • ZultraOrbitant Ƶultrʌ (@ZultraOrbitant) reported

    @playnewworld Really good job on those login servers... Start time: 13:25Queue: 1366 14:34 Error login **** @ queue 833 Start time: 14:35Queue: 1919 16:01 Error login **** @ queue 814 Start time: 16:02Queue: 3271 Closed the game, back to ESO... #newworld #fuckthisshit

  • GodLikeQuinnDog Quinner (@GodLikeQuinnDog) reported

    @playnewworld nice 1800 queue get down to 180 get an error message and now I’m at 3100 sweet game

  • CulturedFriend Jake (@CulturedFriend) reported

    @BarronDevyn @playnewworld *developed by Amazon Games* "The problem here is no nfts"

  • kiellykiel Ezekiel Gosuico (@kiellykiel) reported

    queued up in @playnewworld at 1100 and waited for 1 hour just to get an error WTF IS THIS

  • ML1709 Louis Andre (@ML1709) reported

    @jemjarzz @StephenHeart_ @playnewworld ques are not the issue, its being kicked from them because of a game issue and then going to the back of the line

  • abdullahisam6 abdullah isam (@abdullahisam6) reported

    @playnewworld @dealer_monkey try and fix this mm_loginservices_InternalServerErrorException so we can and maby like the game #QUEUE_WORLD

  • SpeytzT Speytz (@SpeytzT) reported

    @playnewworld EU is a shitshow, Long queues and then u get error half way and get kicked out from the queue and ur back to last spot again. Fix ur god damn ****. Queues are fine if they actually work.

  • HOGBarmy HOGBarmy (@HOGBarmy) reported

    @playnewworld here is a good thought why don't you sort out the fact that everyone has pilled into the EU servers and now none of us that are actually from the EU region can play on there own servers because there always in a stupid queue, you need to address this issue quickly

  • MajinRod_RED Hawkins (@MajinRod_RED) reported

    @playnewworld was in queue 347... got a "too many requests" error and it kicked me from my queue. now it requeued me and im at 1628... come on...

  • abdullahisam6 abdullah isam (@abdullahisam6) reported

    @playnewworld try and fix this mm_loginservices_InternalServerErrorException so we can and maby like the game #QUEUE_WORLD

  • IssamElArmi Issam EL ARMI (@IssamElArmi) reported

    @playnewworld Can we get an update on what is being done to alleviate the insane queue and login issues on EU ?

  • fotthewhuck fotthewhuck (@fotthewhuck) reported

    @playnewworld i understand lengthy que times when blizzard launches something bec thats what theyre known for. then amazon comes in big and has server problems. just maybe try to raise the broken standards of today and maybe start spending some money SO THE GAMER GETS WHAT HE PAYS FOR FFS.

  • jordanwynr Jordan Rogers (@jordanwynr) reported

    @VG_Violence_ @playnewworld I just keep getting the server error after waiting a bit then having to rejoin! I picked Metsola when it was quiet now it’s constantly waiting, same as Tupia!

  • Ali_Evo89 Ali Evo (@Ali_Evo89) reported

    @playnewworld @dealer_monkey Lets go all the servers are full with long queu well done guys with max server u r so fkn idiots and stupid fix this **** or people will leave in this week

  • Paneka_ Paneka (@Paneka_) reported

    @playnewworld I wonder what's the point of a queue, if I get kicked out by an error message half way through? Asking for a friend. #NewWorldMMO

  • LaukaitusAlex Alex Laukaitus (@LaukaitusAlex) reported

    @playnewworld How can i play? all EU servers are full witha long queue. Been waiting for hours to get in. Three errors when getting close to get in and having to start queue. It's time to play, what a joke.

  • NeilDavies92 Neil Davies (@NeilDavies92) reported

    @playnewworld all the errors being thrown during queue that then knocks you out of the queue are a bit of a pisstake

  • f1ttsker Tobbe (@f1ttsker) reported

    @playnewworld Been in queue for 2 hours. Got down to just 400 left. Now I got some error with the login. It reconnects and im back to 3890 again. What is this guys? Thats another 4 hours that I have to wait if it not crashed at the end again.

  • AUTUMNcore Passé (@AUTUMNcore) reported

    @playnewworld Also I keep getting kicked out of queue and put all the way back in line. Any fix or atleast plans for DC protection like what Classic launch had so you can skip queue if relogging ?

  • alex_xaosz Alex Nilsson (@alex_xaosz) reported

    @playnewworld Keep on getting dc'd the entire time cause of "too many exceptions", when tf are you going to fix so ppl can play? Amazon has the largest capital so start spending it right

  • Edras1985 Edras (@Edras1985) reported

    @playnewworld friendly reminder from EU players to fix the queue ....

  • Sir_Medis Sir_Medis (@Sir_Medis) reported

    @playnewworld please fix the toomanylogins in the queue! it's a BIG hassle that we keep having to wait and then get kicked! i hope this is a known issue and will be fixed ASAP

  • Slate09385579 Slate (@Slate09385579) reported

    @playnewworld fix the damn Queue Keep getting toomanyrequests error then getting tossed to the back of the line in the Queue add a damn grace period zzzz.

  • SS_Swipe Swipe (@SS_Swipe) reported

    @playnewworld Small issue. I have now been in queue for 8 hours. which is fine.. I first got placed in queue 300 ish and after 30 minutes i got an error "too many loging exceptions". Restarted my game. queue 1700.. 1 hour later, same error.. got back in queue 3700.. now im at 4500. what to do?

  • pluddz hemligman (@pluddz) reported

    @playnewworld How about you add a feature that let's you keep your place in the queue after getting the error message saying something about "too many requests"? I've gone from 1.6k spot to 3.3k, then 20 minutes later I went from 2.8k to 3750..

  • peterma65457326 peter mack (@peterma65457326) reported

    @playnewworld Yay massive Ques to log in and then I get to number 846 and get an error, can you not cap the number of characters then actually make them able to hold a decent amount of players

  • Spiggeh John Speight (@Spiggeh) reported

    @playnewworld How? No one can login the queues on all servers are huge, it's simple numbers 2k capacity per server, <amount of order> / 2 * 1.1 = amount of servers minimum needed. Sort it out already.

  • Mirrah49867847 Talion (@Mirrah49867847) reported

    @playnewworld Least populated server in EU has 1000 player queue. 1000 player queue in an 2000 player server is unacceptable. Fix it please.