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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Patchy
(@IpatchyI) reported
@playnewworld @amazon fix your damn Server qeues #NewWorldMMO #NewWorld That is pathetic @JeffBezos
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ΪΠŠΛИΞ
(@YoAlex0) reported
@playnewworld 5h of queue to get another conexion error and get back to 5k gg
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Jerald Medvin
(@jerrylive365) reported
@playnewworld Get this game if you like waiting in a login queue for up to 4 hours.
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sylareth
(@sylareth) reported
@playnewworld @samyhasnn I cant believe a server supporter and supplier as Amazon cant fix this faster...awesome, but the queues, not the game, havent seen it still since launch... At least be respectful and dont feel so proud of Number of players, we are not players, we are waiters.
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Yasser Al-Ali
(@YasserAlAli10) reported
@playnewworld Why is it that if I disconnect I have to go to the bottom of the queue? The game crashed for me at 10:30 AM, then I got stuck in a queue till 2 PM And now it crashed again and I have to queue again... Are you going to fix the server capacity issues
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Lorenz
(@L0renz_H) reported
@CRO_OUZI @playnewworld @dealer_monkey and being in spot under 100 and then it dc you due to an error and back to 500+
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Ernesto Barrios
(@Nastor) reported
@playnewworld I need to wait between 2 or 3 hours to enter any Spanish server. When u will fix this or how? Please, tell me when.
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puNi
(@Punison) reported
@Jacques10170797 @playnewworld A few issues??? Are you drunk 4 hours queue and going is not a few
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✨ radio ✨commissions : open
(@pinewoif) reported
@playnewworld Voice Chat still not working after 9+ hours of play time : ) .
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OscaTheNitty
(@Ozonebeats) reported
@playnewworld FIX THE ******* EU SERVERS OR OFFER REFUNDS. SIMPLE
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Joshua Bussey
(@Red_Fa1con66) reported
@CharlesEMeade @playnewworld The peoples card that got fried was a problem with the card and they all got replacements from evga and not the game now to stop it from happening amazon they capped the fps so the cards wouldn’t kill themselves
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theescombiens
(@Josh1P) reported
@playnewworld Opening new servers is not fixing the problem this is getting ridiculous, wait 2 hours to play, play 5 minutes and disconnected from the server now I'm in a queue of 1657 fix the bloody problem
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Дмитрий Герасименко
(@NucIearDragon) reported
@playnewworld Tell me please, why i need to wait 3 hours in queue and THEN have a "login server error', and start queue FROM THE START? Don't tell me to choose other server, i want to wait on this one, but WHY i have error and in the end of queue again!?
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🍞 ˗ˏˋ Lindsy ˎˊ˗ 🍞
(@WheaT0ast) reported
@mistertrolex @playnewworld I was having issues yesterday too, it was so bad. I ended up undervolting my cpu slightly and turning odd turbo, then my husband came home and fiddled with the fans to get them working more efficiently. A messsss.
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Sparky. ツ 🤡🌏
(@Nitrostealth) reported
@playnewworld @dealer_monkey Increase server cap and fix queues
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Syntaxis
(@syntaxis998) reported
@dapper_yeti @Jacques10170797 @playnewworld From a developer perspective they did everything right. Sure there are queues but that’s better than flooding a server caused it to crash and then no one can play compared to 2000. Just wait a few days for more servers.
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Hudson Philipe
(@hudsonphi) reported
@playnewworld the queue makes impossible to play the game, ı was in 378 position but I got connection error now I am in 1678.
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Kerem
(@kerembuda) reported
@playnewworld Can you please tweak the login screen GPU usage? I wait around 4-5 hours to get into server(Asgard), and while waiting the game uses %100 gpu and overheats my pc. Thanks
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Juan castillo
(@Juan_castillo69) reported
@playnewworld @builderboy10001 Put more servers or more slots on each Server, thats what you should be doing right now, because there are still lots of people Who cant play your game. For taking the money there wasnt any problem right? So now work as harder as you can to solve this because we have Pay for It.
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Elliot
(@ElliotAdams94) reported
@playnewworld stuck in the immoveable ‘Joining starting zone’ queue - position 1 for several hours, have closed and reopened the game to no effect. My character called Talliwhack, level 15 on the Gaunes server EU. It appears this particular queue is completely broken.
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Zuulka
(@Zuulka) reported
@playnewworld That selfish behavior is a real problem...because when someone got a slot in a server, he never release his slot all day being half afk, locking the line...and preventing turnover
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GODJKL
(@godjkl) reported
@playnewworld The purple button to connect my Twitch is missing, is there a new/different way to login? Thanks
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zıkkım
(@damatsancisi) reported
@playnewworld @mm_cornerr_rep_timeout this error shows up and the game fails even in first run. good job.
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Gokhan Coskun
(@SlazzoHD) reported
@playnewworld I got errors on the queue and get 2300 back while ı was in top 200 before an hour ago, Good job New World!! trash servers
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Jose Alberto Valerio
(@MaximoValerioW) reported
@playnewworld @playnewworld Excuse me, when are you gona put severs whit 5k limit or more? the map right now is really big to 2k so we dont need wait 3h o more to enter and can play only 1h. Is imposible play because when i stay in 500 position i get a connection error and star again to wait
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RektCryptoBull
(@rekt_bull) reported
@playnewworld Why does my laptop run at 100% while I'm in the queue for 4 hours. Fix this, your, ruining my laptop and my hopes for this game.
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Nick
(@_nickbourgeois) reported
@playnewworld That amount of people bitching on this post is unreal. I havent had one problem. None in beta other than a few glitches, but its beta. And its only the 2nd day of release. Yall needa chill.
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Volk
(@Archetipoeroico) reported
@playnewworld How can you let us play if queues crash every so often? The only thing supposed to work is broken. And do not suggest other servers, that's not the issue right now. Literally any queues can crash at any given time. That's not how queues work, Dude.
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Uomo nel Pallone
(@UomoNelPallone) reported
@playnewworld Day 2 and same servers problems. Not bad.
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Mickael
(@FatherOsborn) reported
@playnewworld Why is there no grace period in the event of a game crash or sudden D/C from queue? Just give people 2-3 minutes to get back to where they were. Alternatively focus on increasing server population, quite unfortunate that wasn't experimented with prior to launch or on launch day.