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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (92%)
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Glitches (8%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Anamana
(@AnamanaTV) reported
This race to the bottom is the crash and it's easily fixed. @playnewworld need to implement revenue streams for example NPC trader that buys mats with set price on tier 1+2 items. Until the flow of currency is balance though the spiral down will be game breaking in some ways
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Ghost Nurf 👻
(@MyNameIsNurf) reported
@Gothalion @playnewworld Does anyone know where they actually communicate ****? I don't see any dev responses on Twitter or Reddit. Tons and tons of people posting issues and I never see any answers or responses to things. They seriously need a community management team for a game this huge.
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DrippinSouls
(@SolDrip) reported
@playnewworld Fix the staffs next patch. Thank you.
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Thorsten Weitling
(@Weitling_Writes) reported
2/2 I get that the @playnewworld devs are busy. But radio silence when wars are desynced into oblivion by ice and invulnerabilities is rough. At least for me as a player. Say something, please. Anything. Just a "we're looking into the issue it" would be enough. Thank you.
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Paul Ring
(@Ringod123) reported
@playnewworld 1 Week your main questline has been broken which stops people being able to complete the main quest and still nothing about it from anyone?! Do you want players to quit and go elsewhere this early into your game?
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Michael Dewhurst
(@TheDewyHD) reported
@ReileaBDO @playnewworld The games amazing! The graphics card issue is actually rare and those people had some stupid high max settings running.
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Qrähe (#1 TrashBlade)
(@Qraehe) reported
@shimmervids @playnewworld Saw the same thing being said by the biggest streamers playing it currently. I think the assesment that if they don't it will hurt the game population severly is pretty spot on. That doesn't even address some of the other major issues, like tanked economies less than a month in.
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Manny Roman
(@Manny_Roman22) reported
@playnewworld it seems as though the luck percentage from gear and the luck “points” you get from food don’t stack properly. When I just use food I get gems from mining but if I use both I never get gems. Had similar issues in closed beta as well. Anyone else experiencing this?
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DodgerDog
(@DodgerDogRobb) reported
Please @playnewworld make an official statement acknowledging the lag issues with wars and then a [Notice!] Temporarily Disabling Wars until you can investigate and correct.
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CJM
(@CJMackinnon_) reported
Would be good if @playnewworld did keep crashing every time I load it. Played yesterday all night with no issues, today I can’t even load in for 5 mins before my PC shuts down
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Michael Stevens aka Flake of Wrath
(@MichaelEStevens) reported
from
Cadillac Leisure Mobile Home Community, Michigan
This @playnewworld glitch is bad. They need emergency fix ASAP. Not good.
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whosnachos
(@whosnachosyt) reported
@playnewworld How about to fix Fullscreen (Ctrl+Enter) nopt able to go Fullmode again!
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Anonyorb
(@anonyorb) reported
@FreemanNsfw @XJWOLF48X @playnewworld My original post was about computers breaking. Yes but massive memory leak issues can cause computers to break, can leak personal data and can cause more money issues then a single graphics card. Nobody is saying not to replace the card just that AMAZON should fix their game
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Thorsten Weitling
(@Weitling_Writes) reported
2/2 I get that the @playnewworld devs are busy. But radio silence when wars are desynced into oblivion by ice and invulnerabilities is rough. At least for me as a player. Say something, please. Anything. Just a "we're looking into the issue" would be enough. Thank you.
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REVERY.
(@REVERYXO) reported
@Gothalion @playnewworld 100000%. Wars are a huge issue rn
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listedSEAL
(@listedSEAL) reported
@coltbell30 @playnewworld I havent had any real optimization issues yet but I def hope they add and improve it. It's another game that's super good but if they don't stay with it, could die out premature
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Scaramooch
(@ScaramoochGames) reported
Fixed my New World issue! If you cannot load into the game after trying all possible solutions, TURN OFF your security application. Even though New World was accepted on Windows Defender, I still had to turn it off! @playnewworld @AMZNGameStudios #NewWorldMMO #PlayNewWorld
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Keep_It_Street_
(@JaYd3nS) reported
@playnewworld what ******** is up with these gauntlet glitches in wars. Why don’t you just deactivate them until you fix ya **** game…
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Hobbesy 2.0
(@Hobbesdawg) reported
Been waiting well over 1 1/2 weeks for a resolution or even an OFFER of a resolution to my housing issue in @playnewworld and still @amazon has done nothing to answer the tickets I was told to send in and would get a reply within 24 hours. @AmazonHelp Can I get a manager please?
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hemligman
(@pluddz) reported
@P_Betar @Gothalion @playnewworld I'm level 47 and having a good times with crafting along the way. I believe that's how many people can play it despite all the bugs and other problems with the game.
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whosnachos
(@whosnachosyt) reported
@playnewworld fix the guardian main quest, damn joke solo. noone with quest their so yeah play late ****** by your trash system unable to finish main story. gj
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phatlantis
(@phatlantis) reported
@kiill_joytv @shroud @playnewworld it's not the size, its bugs in the way people are playing. They had a LOT of lag-less wars the first few days before all the exploits were found out.
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ScottWithTwoTs
(@Scottyrica) reported
@playnewworld can you please fix these quests that have infinite spawning mobs and are literally unplayable (Path's Unseen in RW for example)
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Anamana
(@AnamanaTV) reported
Interesting thoughts on the current economic state of @playnewworld Server currently seeing market crash in sale of resources for instance highest ore is valued 0.10. I think that the application of currency in situations it is burnt (taxes) are causing its value to be higher...
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Mehmet Can Kaya
(@MehmetC95387987) reported
@Real_DanMan @playnewworld I have a EVGA 1080. Before this game i had a zero problem with my GPU. Now its whining at idle. Cant stand same room with my PC anymore :) But ofc some idiots going to defend this situtation somehow.
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Thorsten Weitling
(@Weitling_Writes) reported
2/2 I get that the @playnewworld devs are busy. But radio silence when wars are desynced into oblivion by ice and invulnerabilities is rough. At least for me as a player. Say something, please. Anything. Just a "we're looking into the issue" would be enough. Thank you.
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AveryMoon
(@AveryMoonWolf) reported
@playnewworld please fix arrows going to the left of the crosshair and not the center :(
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Goocher
(@Goocher19) reported
@Gothalion @playnewworld Agree that this needs to be addressed. Or if this issue is one that cannot be address soon, perhaps a “corruption event” on servers every 2-3 weeks where territory ownership is reset, would upset some for sure, but would make us think about wars and resources a bit
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Mehmet Can Kaya
(@MehmetC95387987) reported
@jchaps89 @Real_DanMan @playnewworld Great Job ?? Literally main mechanics are not working in game. Ice Gauntlet completely bugged frost area not working. Azoth staff 5 not working. Ppl abuse bugs in sieges.Did u see any mmo which is main mechanic is not working ? Stop defend this ****. They lied and they messed up.
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WolfpackKC
(@WolfpackCasey) reported
@playnewworld @amazongames Just had to stop playing due to frustration. Great Cleave is a broken mess. Instantly respawning mobs in high density fort, is not engaging or fun gameplay.