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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Sancte tenebris
(@SancteT) reported
@playnewworld So if I wanted a refund of the game, how would I go about it. Steam would not issue a refund because my purchase is over 14 days old, but I hadnt played more that 90 minutes in beta. Its just not fun and way too grindy. Not my cup of mead.
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Dechimonx
(@dechimonx) reported
@playnewworld Hi there, I have been banned for letting a friend craft Voidbent armor for me. There has been no other contact from the moderator. A CS confirmed with me that it is an issue on their end and my Account is clean, Its been 5days since the ban.
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Matt
(@GoodnightMatty) reported
Still can't play @playnewworld. Not sure how this map marker issue hasn't been fixed yet.
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Kevin
(@KevinM3051) reported
@playnewworld @AMZNGameStudios Hi! So, I & many others have been capped at anywhere between 15K - 25K Faction Tokens since we hit 60 & completed our final trial. Ya'll said this was going to be fixed and it very clearly hasn't -- when can we expect a fix & haaaalp.
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𝔇𝔲𝔫𝔫𝔢𝔥𝔉𝔲𝔫𝔢𝔰𝔱
(@DannyFinestTV) reported
@playnewworld Fix the transfer active trading post bug pls
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itsrich
(@officialITSRICH) reported
@DDsulzbach @ErriteRikez @playnewworld I have a 1080 ti paired with a i9 9900k. No issues for me. I cap frames at 60, and have settings on high (2560x1440p res)
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Kayla ✨
(@peachillie) reported
@DDsulzbach @playnewworld Hmm, I haven’t had a problem but I did have a friend that needed to reinstall/repair to fix some issues.
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Linkdota
(@LINKFRdota) reported
My friend can't still play since 10 days he has "Server error : Failed to persist the character. Character Persist Failure. He didn't transfer, he was on hellheim since start @playnewworld
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Sanctus
(@SanctusPlays) reported
@playnewworld Imagine letting your west coast servers get invaded by Chinese faster than Tibet got annexed by china lul. Mass reports by Chinese companies causing more issues than hatchet bugs. gg.
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Lain Szvahl
(@Lain_Szvahl) reported
@playnewworld #NewWorldMMO seems Eldorado server is under attack of a DDOS were being disconnected via AFK and or lagging out, Now saying login world under maintenance? Any thoughts to this?
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Julius Thread
(@JuliusThread) reported
@playnewworld I know y'all working hard but fix the Malevolence boss spawn.
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Whiteghost
(@Whiteghost117) reported
@GoodnightMatty @playnewworld I think they have bigger bugs to fix.
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Bambi
(@BluntForceBambi) reported
When the market is not available so you restart the game in hopes it fixes that issue on @playnewworld I hope it's worth the queue I'm in lol I still wouldn't trade a healthy server that's booming though.
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Tex0tic
(@Tex0tic) reported
Guess I should add since discussing on @Reddit. I was playing @playnewworld. I originally thought it was strictly a 3090 issue.
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ErfanAs
(@wasdejected) reported
@playnewworld Disruptive Behavior hey I logged on and start playing like normal days but suddenly got banned. I don't see reason that I did something wrong : using cheats selling gold or chat abuse .... how can i fix this and why i got this?
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FA_eye(formally Accureye) #CyberPunk2077
(@accureye) reported
My one issue with @playnewworld right now no way of earning more money I feel that while the economy is driven by players it's also just hard to dump junk that no one wants to buy and there is no one to sell said junk to
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Shawn Janneck
(@PrinceofDeath86) reported
@playnewworld Why are the servers down? There wasn't a notification about it?
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🪦 𝖙𝖍𝖊Ԟ𝖎𝖑𝖑𝖊𝖗𝖆𝖓𝖓𝖆 🪦
(@xthekillerannax) reported
@DDsulzbach @playnewworld I’ve never had the game crash, but my server is DEAD 😭
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Michael Riley
(@ErriteRikez) reported
@DDsulzbach @playnewworld What GPU do you have? Running 3900X with 2060 Super with no issues.
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Un45aken
(@Un45aken) reported
@AwkwardTyson @playnewworld Yea that glitch gets me killed so much thinking I'm in ice gauntlet trying to Entomb.
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jose
(@jose89413939) reported
@playnewworld i dont know if this is a bug or technical problem but when my party killed the well guardian, the quest didnt count, im aware im supposed to interact with the blue thing but i couldn't interact, so...yep, i have to grind again lfg in chat
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Tiger Kurama
(@oOR3MYOo) reported
@playnewworld I know we are not in wonderland, i know there are cheaters everywhere even in real life, but this game seems to be broken by things like that… That makes me 🤮
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Meeki
(@ebilmeeki) reported
@DDsulzbach @playnewworld I have been thinking about getting the game but all these issues worry me.
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NaptimeHero
(@NaptimeHeroTV) reported
@playnewworld PLEASE fix the Dynasty crash. We've lost 2 keys now not being able complete it.
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Ronny
(@Ronny37611231) reported
@playnewworld @Sequisha i got some eye candy for you care to fix any of this so or even get back to me with whats going on....
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teddanson
(@teddans18656693) reported
@playnewworld How about the critical issue of players being banned as gold bots for making new characters to look at other servers? 72 hours later and still no reply on my ban appeal
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Pasiphae
(@lustfulpasiphae) reported
Hey @playnewworld, why are transfers still broken?
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David Dunlow
(@Yahbe84) reported
@playnewworld So whgen will the random lag detected kick sit in queue **** end when someone has great internet and only 30ping to server?
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Husker
(@HuskerTheHutt) reported
@playnewworld Can you stupid ***** fix the ****** invasions and wars and HOW ****** OFTEN THEY OCCUR HOLY **** YOU SWEAR I WANA SPEND EVERY DAY DEFENDING HOLY **** YOUR ****** TRASH *** DEVS GOD DAMN!
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StitchOW
(@SuperSurvivorHD) reported
@playnewworld So i was trying to hop on New World today and noticed that I couldnt get in the game because it said "purchase" again and after some decent research the team decided to turn off family sharing off? My question is after the issues are resolved, will they get turned on again?