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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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oliver uren
(@oliver_uren) reported
@playnewworld I subbmited tickets but no reply this is the 3rd time i have logged in and my gold is down to 0 ????? Is there going to be a fix for this
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Majestic Gaming
(@DigitalXMarine) reported
@DeltaDontSwim @playnewworld I just started playing the game and at first I wasn’t having issues. Then last night I hit a queue like that and just logged off to play something else. I’ve been enjoying it so far but not sitting through that. To much good stuff to be playing
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Robin
(@VeNoMzShibe) reported
@playnewworld Brimstone Under Siege is broken and it's a main quest😭
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Jamie Anderson
(@jamieanderson1) reported
@playnewworld Any chance you can fix how broken OPr is with the Pve side of it
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bányiczki andrás
(@crygaan) reported
@playnewworld Doing dynasty muta, lag detected then dc, waiting in the line then lag detected and dc..
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Evan
(@evanluls) reported
@tuna_sassy @playnewworld Yeah I’m pretty sure shortly after the issue happened last fall.
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SassyTuna
(@tuna_sassy) reported
@evanluls @playnewworld Did they ever fix the problem with burning up GPU’s?
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Austin Cox
(@Zargisan) reported
@playnewworld I can’t login to characters on the PTR. I get stuck on a black screen after character creation and then about 5 minutes later get sent back to main menu. I don’t have this issue on live servers
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Ginger Ninja
(@furryface) reported
@playnewworld is there going to be a expertise catch up coming down the pipe? A soloable quest per slot that bumps expertise to 590 would be an relative easy fix.
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Banzai Badger 💚
(@Bonzai_Badger) reported
@playnewworld No because you refuse to address the server lag issue your game has. Even when the population is low, the latency is ridiculous.
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Av3 M0rt3m
(@Av3M0rt3m) reported
Logging into @playnewworld #Valhalla tonight... came into a queue of 198 at 19:47... login screens started at 19:58... honestly still beats the 3-hour queues we had on week 1 but nevertheless looking forward to the return of #Olympus which will hopefully take some pressure off
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Kuscheldrache
(@Kuscheldrache) reported
@loreReporter @playnewworld The problem with increased server capacity is that there are only so many ressources you can farm on a server and you already see the strain at 2200 nevermind 250. The world is to small for higher server numbers
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EastcoastScott
(@Eastcoast_Scott) reported
@huge_mclarge @playnewworld 2/2 I have seen this happen in WOW. Over populated servers urged to transfer, and after voluntary paid transfers do not fix it, promotional transfers conditional on server population were offered, but only from over-populated to under-populated specific servers.
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AmdJed
(@amdjed25) reported
@brunoaraujo30 @playnewworld Don't have that big of problem in cent eur but high ping, like min is 90 ms, so i hope a west eur server be coming.
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ph
(@PierceHowlett) reported
@Rust_Shift @playnewworld Spear is so strong to the point where if you’re not finding success with it, there is user error somewhere
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ChadlySue
(@crimsonchin91) reported
@playnewworld Main Brimstone quest seems to be broken on the “Defeat waves of Legion attackers” step.
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Andy
(@AndyNicolaides) reported
@playnewworld I know it’s not the top (or anywhere on) your priority list, but do you know if there may be any updated Steam Deck support coming at all? It works but many people (including me) have issues with it allowing us to get into the game on certain wifi networks.
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TOPHOMATIC
(@tophomatic) reported
@Drozdforce @playnewworld It was cleared out about an hour later, but it wasn’t toooo laggy. Surprisingly. Some people experience lag, but I seldom do anymore. I heard OPR was rough last night tho.
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Benjaminhaddix
(@benjaminhaddix) reported
@playnewworld Fix ptr pls
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Tim "Wretched" Relva
(@WretchedRelva) reported
from
Vallejo, California
PLEASE. FIX. PVP PLEASE. FIX. PVP PLEASE. FIX. PVP @playnewworld #PlayNewWorld #NewWorld #AmazonGames
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|Spawnacus|
(@SpawnacusLIVE) reported
Does anyone know how to fix the "connect twitch" issue on New World? It won't let me connect my twitch at the in-game menu. Just keeps thinking/loading. #NewWorldMMO @playnewworld
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Greg
(@SneakySmoker83) reported
@playnewworld I had a break from the game due to work and family and now I can't even play.. soon as I log in I'm met with a "Lag Detected" nothings changed with my system or Internet... is this a bug and does any one know if there is a fix?
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EastcoastScott
(@Eastcoast_Scott) reported
@huge_mclarge @playnewworld 1/2 I will concede it would be nice if there was no fee involved. I understand the current business decision but, I hope there may be promotional/free server conditional transfers offered, if pop issues are not resolved soon.
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DeltaDontSwim
(@DeltaDontSwim) reported
@DigitalXMarine @playnewworld Yeah. I'm afraid that we're going to run into the same issues we had at launch. That's pretty disappointing considering a ton of players are returning after giving up back then.
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rslPadawanRunner
(@RslRunner) reported
@playnewworld Solve problem on Nysa. Cant play the game since one week. Im not going to start a new character in fresh server. That is not a solution.
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STΞVΞN
(@Es_Stagg) reported
@DamionW56391968 @playnewworld Yes, NW is my problem. Why do you care what my opinion is anyone? I'm just an average player. I love this game. I just complain because it's lonely here. But, I love NW even through the complaints. Also, I'm sorry if my post pissed you off. Im a GenX and ppl are always offended.
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Carol Pelu | NeutronDev.com
(@pelu_carol) reported
@playnewworld The lag fest on Abaton is real. The server goes down or there is high latency whenever is full capped and a War is ongoing. This makes the game unplayable for everyone on the server. When will you address this issue?
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Ginger Ninja
(@furryface) reported
@playnewworld is there going to be a expertise catch coming down the pipe? A soloable quest per slot that bumps expertise to 590 would be an relative easy fix.
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STΞVΞN
(@Es_Stagg) reported
@DamionW56391968 @playnewworld Not my problem Jack.
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anton lestrange
(@huge_mclarge) reported
@Eastcoast_Scott @playnewworld appreciate your response. most of my issue is this population problem is largely self inflicted; ags merged too many servers, then released several big patches AND put the game on sale for half off. as a result many loyal players who've stuck w the game are punished w wait times