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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Licketysplit
(@Licketysplit977) reported
@playnewworld Game crashing after 30 seconds of play, was working fine yesterday after the 14th update. checked steam fil integrity and updated all gfx drivers. no joy. anyone else? or a fix?
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Manmohan Chauhan
(@MrPlaynody) reported
@playnewworld cannot login to Europen server and my friends also cannot join … please help
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Geezer
(@GeezerGaming89) reported
@GatorsRaid @Linkwolf35 @playnewworld I respect your opinion too, but I am struggling to see why you think the servers should be shut down. 'shut the servers down' because you don't like the game is a very odd mentality, lots of people really enjoy the game and it still has a 24h of 20k players.
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Wizardhood2003
(@Wizardhood2003) reported
@playnewworld I challenge the devs to fix bow and SS/hatchet 2 second kills. OPRs and 3v3s consist of no less than half of the match being those two. Make bow skill based again, and stop light attacks from draining all peoples sta in 3 hits.
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Lucy
(@LucyTimeX) reported
@playnewworld how about yall fix the bow while this exp thing is going on too
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ComicBooksPlus
(@4ColorCrack) reported
@SorbatsTTV @grindelmann @playnewworld But here's the real problem 2 of the mobs that aren't meant to drop high gear but don't also are meant to drop the major combat mat so what if those aren't dropping right either. That's why I'm asking these questions. Yeah ppl sell them but also now come Furniture boxes. So?
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Toxiin
(@Xs_Toxiin) reported
@playnewworld fix your damn ranged weapons poor excuse of devs
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crazy Eddie
(@WhereTheHe11Ami) reported
@playnewworld This sounds great too bad its currently not working on the castle of steel server.
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Sunny
(@mr5pacely) reported
@keeping_peace @playnewworld People would log in, get rewards, log off. Then devs would be like “record numbers of players since adding daily login rewards!”
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Raphael Olive
(@Kakoiw) reported
@playnewworld Fix luck or put a status tô Tell ppl How much they have
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M3lt0nGG
(@M3lt0nGG) reported
@playnewworld Double EXP is not applying to my logging/woodcutting. i assume this only applies for players with skill levels under 100? Otherwise, it's not working.
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Disgruntled Malaysian
(@ber_NERD) reported
@playnewworld Once again, fix your store skin Pauldroned Fears cape to not clip through the body. How was this not tested before the release????????
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josh
(@Barkerrr14) reported
Yo @playnewworld your game is broken. The bow Meta is trash, I hope your game dies soon. Will be excited on y’all’s horrific downfall. Thanks for ruining a good game.. it deserves it
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Valkyreion
(@Valkyreion) reported
@playnewworld Is there a support we can contact regarding an in game issue?
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GunsteamV🇨🇴
(@GunsteamV) reported
@playnewworld Hit reg is worse then its was fix the game
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Matthew Durden
(@MattTheCopyCat) reported
I unplugged my RAM sticks and plugged them back in and it worked? Turned on the PC and everything working fine? @playnewworld why did this happened? Has anyone else had these similar issues? #NewWorld
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Du'morte 🇵🇷🇩🇴
(@Dumorte) reported
@playnewworld Not sure of this was intended but the double xp is not working on aptitude levels. This makes the double xp events pointless to the majority of your player base.
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Cobalt Sky
(@CobaltSky2) reported
@playnewworld When are you guys going to fix the bug where the camp is gone from our inventory and we cannot change the skin anymore?
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Geezer
(@GeezerGaming89) reported
@GatorsRaid @Linkwolf35 @playnewworld I respect your opinion too, but I am struggling to see why you think the servers should be shut down. 'shut the servers down' because you don't like the game is a very odd mentality, lots of people really enjoy the game and it still has a 24h peak of 20k players.
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ComicBooksPlus
(@4ColorCrack) reported
@SorbatsTTV @grindelmann @playnewworld Ok but it's the only 1 character in the game who can drop it and the gave a set location & lvl. It may not be a bug but is broken as they set those
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p S Y
(@PsyGigante) reported
@Savatorius @playnewworld Everything is so broken in this game that i cant even know where to start. Yesterday i killed dozens of ppl capturing fort or doing pvp missions i got exactly ZERO pvp exp. Why play this game actually? Arena due the really bad combat balance is sucks as well, im just done.
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jokidre ●
(@jokidre) reported
@yossarian277 @playnewworld You are worried about turning orbs as if it was the main problem, when many others are moving the game down. If so worried you are, u should already know that turning orbs will be removed in the next monthly update… problem solved, let’s discuss about important things 🙃
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Ritzadette
(@Ritzadette) reported
@playnewworld @keeping_peace As a counterpoint, I think daily login rewards would be one of the most horrible things you could do to the game :-(
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Christopher Bruce
(@Christo42213652) reported
@playnewworld i allready farmed 20k stone blocks and 10k gold ore that disappeared. i am not playing this game again because the team runs a bad process for these types of problems. first ask for only list history files and then weeks, suddenly they need screen shots too, what a lie.
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Du'morte 🇵🇷🇩🇴
(@Dumorte) reported
@Ritzadette @playnewworld @keeping_peace I wholeheartedly disagree. Daily login rewards would be great. They are an incentive for players to login and that's never a bad thing. BUT the rewards should be retroactively obtainable to not "force" people to have to login daily.
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Evil Ping
(@PingEvil) reported
@playnewworld This is what you guys are working on? Fix Invisible Invasion Skulls. Jesus Christ.
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Du'morte 🇵🇷🇩🇴
(@Dumorte) reported
@keeping_peace @playnewworld I wholeheartedly disagree. Daily login rewards would be great. They are an incentive for players to login and that's never a bad thing. BUT the rewards should be retroactively obtainable to not "force" people to have to login daily.
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Disgruntled Malaysian
(@ber_NERD) reported
@playnewworld Please fix Tempestuous Gear unable to be dyed. Please. I'd already complained on the forums.... When will it be fixed??
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Happymeal9
(@Happymeal_9) reported
@playnewworld Ever since the lastest update my games causing my pc to get blue screen of death please fix
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DUST
(@CanadianDUST) reported
@playnewworld I found a small bug that i hope you guys can fix quick. I brought 2 house now but I still don't have the steam achievement them.Please fix thanks