New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 12/30/2025 20:55

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • iTzScoobie Val (@iTzScoobie) reported

    @playnewworld I’m annoyed. You have to expand player base in the worlds. I’m lvl 20 and refuse to switch to another world and start over. fix your server queues please. This is ridiculous. another 5 hour wait in NA East.

  • markpierc Mark Pierce (@markpierc) reported

    @playnewworld Please really address the queue issues. Waiting 2 to 5hrs to get into a server is absolutely unacceptable.

  • bortiz328 Brandon Ortiz (@bortiz328) reported

    @playnewworld are there any known issues for the scrivener mission im lvl 20 and its not letting me do it

  • ZDarkpaw 𝓩𝓱𝓪𝓷𝓮 𝓸𝓯 𝓽𝓱𝓮 𝓓𝓪𝓻𝓴𝓹𝓪𝔀 (@ZDarkpaw) reported

    @playnewworld Try to log in a server game closes? Is this your que fix? Stop people from playing? Im pretty close to refunding 9hr que to play with my friend. We've had this planned for a year. Get bigger servers. 2k is too low. 4k would help a lot.

  • SavPMA Sav (@SavPMA) reported

    @playnewworld Hi! I’m in the US East region trying to join the world “Dis” and it’s low population but every time I try to join I get the error “Timed out while waiting for spawn point” and it is saddening because I want to play this game so badly. Part 2 in reply

  • Justasien Roy Welborn (@Justasien) reported

    @playnewworld The queue times are a bit excessive, but when other huge MMOs came out they had a similar issue.. I hope you can get this resolved quickly.

  • RemingtonMeeks Remington Meeks (@RemingtonMeeks) reported

    @playnewworld You know what I love? Sitting in a queue for 45 minutes only to have an error about not being able to join the queue, to then be put back in the queue at the bottom. Neat.

  • PattyWhack83 Patrick Daly (@PattyWhack83) reported

    @playnewworld i know you guys are working to fix queue times and servers and all, but it is just frustrating to have to deal with. I really hope this gets sorted soon. I have only be able to play about 4 hours total yesterday and I am itching to get to get back in to the game.

  • LJinc_Wolf Laurence Wolf (@LJinc_Wolf) reported

    @playnewworld I seriously can not believe this I get server lag DC'ed in the middle of amrine almost done now I'm 400 in que I am giving up on this game it's to frustrating to be fun. And all you guys are doing is adding servers I'm lvl 25 I'm not going to switch my server because of yall.

  • CaliforniaFats CaliforniaFATS (@CaliforniaFats) reported

    @playnewworld Soo, that joke became a reality : ( OBS cam not working. Will try again tomorrow!

  • Sambei_Gaming Sambei_Gaming (@Sambei_Gaming) reported

    @playnewworld the update was to stop que errors not que numbers hold your horses kids they will have it sorted soon is like you guys have never been to a mmorpg launch before

  • xJustinJx Wasp (@xJustinJx) reported

    @playnewworld I was stuck in dialog with quest guy, i home teleported and it removed the dialog screen but my camera is stuck and can't move it still, i have my mouse in menus...1400 queue plz tell me to fix and don't say relog.

  • OFFICIAL_ARIKTV Arik_Official (@OFFICIAL_ARIKTV) reported

    I can turn on login I can’t change anything else so I’m do but someone reach out to me for @playnewworld or @TwitchSupport to fix this

  • heyitsaaron killer wiener... run the hotdogs... (@heyitsaaron) reported

    @its_jaut @whosnachosyt @playnewworld I started on a low pop and now it’s high. The issue is we can’t move to low pop servers.

  • smkent77 Steven Kent (@smkent77) reported

    @playnewworld I've leveled up two characters that both have hours long queue times right now, i'm not starting another. I just won't play at all until this isn't an issue anymore

  • armyzmonster TheEnigmaArmyZ (@armyzmonster) reported

    @playnewworld Any info on why I keep getting the “failed to login to queue” message when I finally get to 1?

  • ZdrakTheRNG_God Zdrak_666 ♒️ (@ZdrakTheRNG_God) reported

    @playnewworld New Worlds isnt going to fix the queue time **** is more bugged that the previews betas Fix the issues with the wars, fix the long queue time by increasing the capacity on each server

  • iDetro iDetro (@iDetro) reported

    @SaltyDarc @bmellgren96 @playnewworld They have already tweeted a fix for this issue

  • ChrisOfTheAngel Chris DeAngelis (@ChrisOfTheAngel) reported

    @playnewworld Hurry up and fix the ques. You guys have done a terrible job. You can launch rockets but not video games...gee stinking ****

  • Official_Mamzir Mamzir (@Official_Mamzir) reported

    @ElTony1620 @playnewworld Until you give out the server transfers the issue will stay, people aren't going to give up 10-20 hrs of progress for a new server unless they can pull that character over as well

  • Sericenthe Michael Linehan (@Sericenthe) reported

    @playnewworld The problem is you knew what was going to happen. Everyone did. And you let it happen anyway. Why?

  • OFFICIAL_ARIKTV Arik_Official (@OFFICIAL_ARIKTV) reported

    @playnewworld “Not working”sorry Twitter is lame with its word limit!! And your support told me to understand stall twitch like ???? And then sent me to twitch support!! Seems no one has a clue on any aspect of this game the queue times and settings lol very frustrated!!

  • suzalesca suza✨M4A (@suzalesca) reported

    @TweckerTweets @playnewworld BF is on another lowish pop server and hasn't had this issue and we are on the same connection.

  • Official_Mamzir Mamzir (@Official_Mamzir) reported

    @playnewworld Until you give out the server transfers the issue will stay, people aren't going to give up 10-20 hrs of progress for a new server unless they can pull that character over as well

  • LilAdvill Advil ♻️📈♦️ (@LilAdvill) reported

    @playnewworld I been kicked out of queue like 3 times alrrady fix yo **** damn i rather would have waited instead of this bullshit

  • OFFICIAL_ARIKTV Arik_Official (@OFFICIAL_ARIKTV) reported

    @playnewworld Ummm ok got in showed was not part of my company yet some players seen us in the company list but showed us off line only to get a crash to sit back in a never ending queue!! I appreciate the hard work but this is getting frustrating on top of the in game twitch settings not wrk!

  • alby13 alby13 (@alby13) reported

    @Venthor @playnewworld This is the real problem. Why don't they have a que system that works even if your client is not up?

  • Caldakar Telonia (@Caldakar) reported

    @playnewworld I just spent 2.5 hrs in queue got to number 110 only to be booted from the queue which now shows over 2K FIX THE QUEUES !!! YOU ARE AWS !!!

  • firedogforge FireDog Forge (@firedogforge) reported

    @BlackboaTTV @playnewworld I'm sorry to see you're leaving New world. It's suffering normal game launch issues. Every game launches with issues unfortunately. Perhaps take a small break a week probably two at the most come back the keys will be gone you'll be ready to roll

  • Technerdeh Technerd Eh (@Technerdeh) reported

    @playnewworld are there any known issues with playing on AMD drivers? I keep black screening. Thank you in advance