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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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JP 🇬🇧
(@twitchTV_JP) reported
So I completed gen mutation 10 gold,left dungeon,checked and it had gold icon at mutation 10,came on today and it hasn’t got a gold icon at mut10 it’s got nothing, the same thing happened with laz,can you guys please fix this bug or whatever it is. @playnewworld
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KaboomDang
(@KaboomDang) reported
@playnewworld I'm not buying any skins when the last one I bought is still bugged. The Moloch's Fall void gauntlet skin has always been broken and I've had a thread in the forums on it for over a month now. Nothing has been done, and I wouldn't doubt some of these new skins are bugged too.
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Reilly Brancato
(@UrMateBranco) reported
@playnewworld Whats the point in releasing tempest replicas? They look exactly the same as gear drop in it, and the attribute distrubition/stats are the exact same as the dryad/laz gear. The 600gs is the only difference. But its a bug. It was in PTR and now you fix??? Lazy.
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CRE4MPIE
(@theCRE4MPIE) reported
@playnewworld Can you take the servers down and fix the shield bug ? it's completely breaking OPR / Wars. Shield perks are stacking with your secondary weapon #NewWorldMMO - numerous Youtube videos out about it...this is GAME BREAKING #gamebreaking
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B
(@cappptain7) reported
@playnewworld Plz fix the lag on West Coast servers. Last update has made the lag terrible.
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Tarindis
(@Tarindis1) reported
@mr5pacely @playnewworld Sounds like a computer issue, you may need to upgrade
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ARAME
(@ARAME74) reported
@mr5pacely @CallMe1s @playnewworld Verify the integrity of the game files and see if it fixes the issue
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IndependentWarrior
(@darkpatriot45) reported
@playnewworld You guys need to hire me so I can help fix your game.
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Shadow
(@byanjankars) reported
@playnewworld Please fix dodge, i got bug twicce today
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Nino caré
(@Skippball) reported
@playnewworld My friend and i have both reported this “player” because we have both followed this “player” and it is obvious that this a bot that only mine’s iron!!! So please this needs a fix ASAP!
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Dina 🇺🇸 🇺🇸 🇺🇸
(@Kittaene) reported
@mr5pacely @playnewworld Sunny, my hubby had this issue after a Windows update a couple weeks back. Check and see what updates you've done recently. My hubby has a nice ASUS gaming rig and did not need "upgrade". I just did a rollback. Prob. solved. Also, Nvidia dropped an new driver yesterday-ish?
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JoeRo
(@JoeRo_21) reported
@playnewworld Fix the roll bug please -.-
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josh johnson
(@JBjoshin3) reported
@playnewworld Can you guys please fix the legendary armor sets not dropping 590+ in some areas? We want to be able to complete the sets of armor
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Vidi
(@vidinov) reported
@playnewworld Guys and girls, that is awesome! I am sorry, but what about the current issues in the game? The targeted healing is not usable. Any fixes about it?
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Bud Master Bushido Brown 誠
(@Akingnamedkellz) reported
@playnewworld NO ONE CARES ABOUT COSMETICS, FIX BLACKGUARD MAGE WEAPONS😒
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Xecil
(@XecilOfficial) reported
@playnewworld If you select a winner and they initiated a region transfer during this time, would that be an issue? I personally just transferred to US East - Maramma
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Crack Dolphin
(@CrackDolphin) reported
@catystrophia @playnewworld yes, this lol. we are all like 623+, do m9's ez enough and this guy is still trouble half the time
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Mocchi
(@Mocchi_Twitch) reported
Randomly banned by @playnewworld for 3 days, and they don't even show logs as to why... also the customer service rep was rude........
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Dina 🇺🇸 🇺🇸 🇺🇸
(@Kittaene) reported
@mr5pacely @playnewworld Sunny, my hubby had this issue after a Windows update a couple weeks back. Check and see what updates you've done recently. My hubby has an nice ASUS gaming rig and did not need upgrade. I just did a rollback. Prob. solved. Also, Nvidia dropped an new driver...yesterday-ish?
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Vidi
(@vidinov) reported
@playnewworld Guys and girls, that is awesome! I am sorry, but what about the current issues in the game? The targeted healing is not usable, any fixes coming soon?
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Eric Johnson
(@lordhostile) reported
@playnewworld Every single patch since release has done nothing but sucked the enjoyment out of this game. Instead of driving healers into light armor how about dealing with the ******* bots!? How about dealing with the constant desync and lag issues. No thanks!
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AtreoisCis
(@atreois) reported
@playnewworld @MissFrizzyy there is a new bug that makes you unable to dash since youre permanently exhausted , can you fix it in less than a day like you fix the tempest items bugs please?
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Jordan King+
(@Jordan4king) reported
@playnewworld Hot-Fix for GA and SnS?
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F𝚛𝚎𝚎𝚍𝚘𝚖 L𝚒𝚔𝚎 𝚊 L𝚊𝚋 R𝚊𝚝
(@sandlebar_kit) reported
@playnewworld Are you going to fix the SnS bug?
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Lilith
(@CallMe1s) reported
@mr5pacely @playnewworld Haven’t had that issue nor has anyone ik. That’s your computer.
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F𝚛𝚎𝚎𝚍𝚘𝚖 L𝚒𝚔𝚎 𝚊 L𝚊𝚋 R𝚊𝚝
(@sandlebar_kit) reported
@Activisionisaj1 @playnewworld Why hasn’t AGS even confirmed that this is a bug? They have not even said anything about it or fixing it. If they do not fix it I am done with this game. It’s bad enough SnS + hatchet is a 100 to 0 stunlock. And I’m one of the biggest proponents for this game.
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Activisionisajoke
(@Activisionisaj1) reported
@playnewworld I'd say let's fix the fact that shields are now applying their perks to the secondary weapon, so now you can have 7 perks on a weapon, it's broken. I mean the attributes are fixed for sns at least but at what cost
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KaiserDrgnTV
(@KaiserDrgn_TV) reported
@playnewworld Did u fix the quest chains and add raids yet ??
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Demmie
(@TheDementedSubz) reported
@playnewworld Are you brave enough to fix your game?
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Lucy
(@LucyTimeX) reported
@playnewworld you lag detected us in the middle of a tempest heart run, i would like a refund on our orb